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Java Paragon Hotel & Residences

Jl. Mayjend. Sungkono 101-103, Surabaya 60256, Indonesia
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Java Paragon Hotel & Residences
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Ranked #18 of 92 Hotels in Surabaya
A recent review
3 of 5 stars reviewed 1 week ago
WiraSoenaryo
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270 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Indonesian first
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  • Spanish first
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    (81)
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Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

Yesterday I stayed at Java Paragon hotel after few years ago stayed there. I stayed at Deluxe room with breakfast. First checked-in I got room number 1821 which the location on hook..so room not really good and it's look very small. I went down to receptionist to ask another room. At first I was talk to a woman staff, and... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

Everything good as it should and great price thanks for Lebaran promo :) My only concern is the relatively slow Internet wifi speeds and if you bring your Chromecast with you, it's a no show. The food for breakfast and dinner are great though it takes one visit each to recognize your favorite preference (Miriam bread rocks like crazy)

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Semarang, Indonesia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good value, clean hotel, nice bathroom, everything works. Food is expensive, and the 22nd floor open air restaurant is nice, but very very expensive. I'd stay there again, though. I forgot to select room with breakfast, so the add-on breakfast charge made the overall cost quite high. My mistake.

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Jakarta, Indonesia
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in good condition. Not great, not poor. The location is great. In the main road, and near a shopping mall, so you don't have to worry about your daily necesities. The swimming pool is great, especially a swimmer like me. One that I don't like is the location of the ac output, which is directly towards your... More 

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Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 22, 2015

Look old in many parts of the hotel especially the room, the room is quite large but look old including the pillow and the bed cover, i think its time for them to renewal the interior and improve the service. we stay here on June 2015. The Hotel service was poor for a four star hotel. Nothing special in this... More 

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Heeswijk, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 17, 2015

We stayed for two nights in this hotel. We had a room in 21st floor. Nice view. The room is smaller than we thought but it has everything in it. Buffet breakfast was excellence. They have so many variant, it makes you confuse where to begin with. We had dinner in citilites, the foods were good but they were not... More 

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Jakarta, Indonesia
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 10, 2015

Located at the heart of the city, accessible from anywhere, on the opposite side of Shangri La. The staff is helpful and attentive including the front desk which made the check in/out process a hassle-free. Asked for a non smoking room but when I entered the room the tobacco smell is imminent! the bed room/bath room quality is four star... More 

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Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed May 4, 2015

Stayed for 1 night. Check in extremely slow but the staff were pleasant. Place looks a bit old and jaded. And this includes the rooms. Beds were very comfortable. Big windows. Bathrooms were equiped with everything you would expect but wall were a bit drab and looked run down. Air con didnt work but was fixed quickly.

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Jakarta
1 review
5 of 5 stars Reviewed May 3, 2015

I have been using Paragon since last year.Sometimes I could stay the big room which is including a living room. It is very comfortable. I feel that I would like to stay more than one week. Also fitness gym is nice .

Review collected in partnership with this hotel

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YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Morimitu A, Thank you for so incredibly kind and gracious to mention that Java Paragon Hotel is your first choice hotel for your bussines trip in surabaya and you have been staying with us since last year. We are glad to read that as you were one of our loyal customers whose always stay with us, and every single... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 24, 2015

Booked this hotel for one night with guests from overseas. Reception staff was friendly, Concierge staff was helpful and polite, check-in process was quick, room needed a facelift but it was quite clean, bed was comfortable, shower water pressure was fantastic, breakfast spread was good and tasty. Food and beverages at the Sky Lounge over priced.

Was this review helpful? Yes
YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear "Ali C H", Thank you for taking the time to review our hotel during your recent business visit. It is nice to read your comment about our friendly reception staff, our polite and helpfull concierge, and also all of the hospitality given by a wonderfully friendly and professional staff during your stay. Thank you for your compliment to our... More 

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