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All 75 Surabaya hotels

Java Paragon Hotel & Residences

4.0 of 5 Hotel   |   Jl. Mayjend. Sungkano 101-103, Surabaya 60256, Indonesia
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Java Paragon Hotel & Residences
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Ranked #15 of 75 Hotels in Surabaya
A recent review
4 of 5 stars reviewed 1 week ago
Hompipah Canberra
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199 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra
Contributor
16 reviews 16 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, many good restaurant nearby, and easy access to Ciputra World. A large variety of breakfast available. Everything in the room is nice. However, I just do not understand on the point of having electric stove and microwave in the room if there are no kitchen and dining sets.

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Tangerang, Indonesia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A very nice and comfort hotel. Designed with comfort theme and modern, very helpfull staff, complete facilities include shuttle to the nearest mall. a little walk to many culinary. it also great roof top restaurant.

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Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

The Staff are all ver friend. I got upgraded to a better room. The Room is good size, clean and smell free, aircon is cooling as you need it in Surabaya. The toilet is large and smell free. Very important if you stayed in hotel there frequent enough. The Price is also reasonable being across Shangri La and near to... More

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1 review
1 of 5 stars Reviewed 1 week ago

I arrived in the hotel at around 10 in the morning and they said the room is not ready. Waited till 12 noon n they said their computer system is down so they can't check the room. Waited another hour n when we get the room the air con is not cold. I thought it was the weather n it... More

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YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Ming S, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the breakfast issue and or, spoken with the employee in question... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I always stay here whenever I have business trip in surabaya. The best thing about this hotel is the breakfast. As for others, I regret to say that the hotel need refurbishment. The carpet already worn out. The towel need to be changed new. Laundry price also need to be adjusted since I think it is overpriced.

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Chicago, Illinois
Top Contributor
66 reviews 66 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, they have tremendous options of breakfast. If you are someone who appreciate breakfast like me, you will love it. Location of the property is good, with the city's main artery road right in front of the hotel. The room was small, nothing fancy or anything. But, it serves its purpose as a place to crash. The staffs... More

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 2 weeks ago

First time staying at this hotel. The staff were very friendly, restaurant service staff were very attentive. The food was nice. Have a good fitness centre. The room was pleasant, though I notice some burnt mark on the carpet. Hotel location is located near to a shopping mall, about 8 minutes walk and was near to expressway.

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Melbourne, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

Overall the hotel was fabulous, it had good quality food, nice dining area, and a nice spacious bathroom in the deluxe suite, which is pretty uncommon in most hotels. However the website and the booking process was quite a disappointment. When i booked for the deluxe suite it did not gave me a choice of either booking the room with... More

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YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear "Bruce L", On behalf of the Management, I would like to say thank you very much for taking time to share your experience of your recent stay at Java Paragon hotel and for your kind feedback. We are very pleased to hear that you enjoyed your stay at the Java Paragon hotel and will gladly share your positive feedback... More

Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 12, 2014

I stayed one night for business trip there in Sept 2014. Nice hotel. Stayed in 20th floor. The room is spacious, also the bathroom. There is small sofa in the room as well. There are buses to take guests to Ciputra World, quite close to the hotel. Nice breakfast available in the lobby, lots of choices and also there is... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 5, 2014 via mobile

I stayed there for a long period and it felt like home, the staff is great and the place beautiful, with a lot of choices of places where to eat and chill out. My favourite places where the citylites bar and the pool.

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Additional Information about Java Paragon Hotel & Residences

Address: Jl. Mayjend. Sungkano 101-103, Surabaya 60256, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Java Paragon Hotel & Residences 4*
Number of rooms: 209
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Also Known As:
Java Paragon Hotel And Residences
Java Paragon Hotel & Residences Surabaya

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