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Java Paragon Hotel & Residences

Jl. Mayjend. Sungkono 101-103, Surabaya 60256, Indonesia
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1 room 1 guest
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Java Paragon Hotel & Residences
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283 Reviews from our TripAdvisor Community

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Traveler rating
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153
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (81)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (63)
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Malang, East Java
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed yesterday NEW

The check in time was supposedly 2pm, yet after waiting 1.5 hours with an upset toddler...still nothing. After confronting the staff repeatedly, they finally gave us the room at 3:45pm. The A/C isn't cold and the toilet doesn't even have a working ventilation fan. The staff are friendly enough, yet seeing how they've overbooked their rooms and the present condition... More 

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Jakarta, Jakarta Raya, Indonesia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Only stayed for one night on business trip. Fresh welcome drink. My room was upgraded to executive for free. Really comfie bed, huge room, well designed. Staff is friendly. Location is strategic, walking distance to mall Ciputra World and toll gate is nearby. Breakfast menu quite various. Enjoy staying at Java Paragon. Recommended.

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Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're in Surabaya and with group of friends looking for relaxation? Look no more! Cause Java Paragon has it all! The room we booked is spacious, the staffs were friendly, the room is superbly clean, buffet food is awesome & it's near to a shopping mall plus there's hypermarket at basement 1! You can cook just to save your... More 

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Hanoi, Vietnam
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Java Paragon is the place where i always stay everytime i am in surabaya as single traveler or even with family. Nice staff, nice and clean room, good location, and has a really good bakery. The cafe on breakfast time is always my fav place and time everytime i stay here. 5-10 minutes walk to Ciputra mall, make it easier... More 

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YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear dhaf, Thank you for taking your time to write a review and your positive words. We are very pleased to read your kind words about your recent stay as you were also one of our loyal customers who always choose JAVA PARAGON Hotel in your family trip on Surabaya. We are very happy that you remark our nice staff.... More 

Surabaya, Indonesia
Level Contributor
364 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel has 2 main buildings that the other one is apartment, we have a good time stay here. for my friends wedding last week. pool is great, gym is excellent. and we got a couple times visit for lunch or dinner at Ahyat restaurant. very recommend. the hotel has a great location, only for 10 minutes walk to Ciputra... More 

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 3 weeks ago

Price keep increasing while other new hotel is opening around Mayjend Sungkono with better value. Toilet quality is getting poor with shower water and cleanliness. Waiting time for lift is terrible due to over capacity.

Review collected in partnership with this hotel

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Bangkok, Thailand
2 reviews
3 of 5 stars Reviewed 3 weeks ago

1.If no need to conect the website for Wifi in room, will be the best things(in room surely your guest why need to do more steps) 2.In cafe restaurant is very expensive for Chinese tea with ice (Es tea tawar>Rp 38,000>hotel in Jakarta)

Review collected in partnership with this hotel

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Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think java paragon hotel is good hotel with reasonable price. I was stay for 3 nights and had not any problem . they have fine dining restaurant at top of the building . . but I have a little problem. Since my business place pretty near from the hotel I was prefer walk than use a car. My problem... More 

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Incheon, South Korea
1 review
5 of 5 stars Reviewed 4 weeks ago

Good location, supportive staffs and reasonable price. it is one of the hotels that I want to stay with family next time. Shoppng mall is very near and swimming pool is very clean. Cafe on top is very nice.

Review collected in partnership with this hotel

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Malang, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The food for ala carte dinner are great,there were plenty of choice of foods provided at the lounge Bar, Buffet breakfast was excellence. They have so many variant, it makes you confuse where to begin with. We had dinner in citilites, the foods were good but again the view was great

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