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All 67 Surabaya hotels

Java Paragon Hotel & Residences

4.0 of 5 Hotel   |   Jl. Mayjend. Sungkano 101-103, Surabaya 60256, Indonesia
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Java Paragon Hotel & Residences
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69%
Ranked #15 of 67 hotels in Surabaya
A recent review
4 of 5 stars reviewed 6 days ago
geoff s Penang Island, Malaysia
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138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Penang Island, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Java Paragon is a clean, modern high-rise hotel near the CBD. Staff is great, rooms are spacious with clean, stylish bathrooms. Breakfast choice is good with fresh baked breads, omelet bar, along with local cuisine. I recommend JP Hotel for business travelers and holiday.

Review collected in partnership with this hotel

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Malang, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

Paragon hotel is very spacious, comfortable, clean and has a very complete facilities, morning meal breakfast very complete and exciting in the morning, breakfast foods have a variety of western and local flavors, waiters and staff were very friendly and fun, gym, sauna, and swimming pool make a comfortable hospitality suite, nice and comfortable bed, , paragon hotelnear the toll... More

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Jakarta
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel room is clean, tidy, quite spacious and also the amenities are quite complete. the choices for breakfast are also plenty, from Indonesian to western food, the taste is also good. the downside for me is: the air conditioner at the breakfast was not cold enough and the hotel only have 2 mid-size elevators which made me waited quite... More

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YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear "SuriantoChen", We appreciate the time you have taken to share your experience staying with us at TripAdvisor and we take this opportunity to thank you once again for choosing JAVA PARAGON Hotel and Residence on your business trip. We always appreciate hearing from our guests on improvement opportunities or experiences that they have had at our Hotel, as it... More

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came for a working conference and thought the hotel was excellent ! Beds comfortable, room secure and food was great with lots of variety. Staff was also very friendly. There was also free internet which worked well since I had lots of skype calls.

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YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Randy H, On behalf of the Management, I would like to say thank you very much for taking time to share your experience of your recent stay at Java Paragon hotel and for your kind feedback. We are very pleased to hear that you enjoyed your stay at the Java Paragon hotel and will gladly share your positive feedback... More

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Got free room upgrade. The staffs were friendly and helpful. The hotel is clean, room design is nice but not very beautiful, I found my work chair not well positioned that it could get in the way when I moved around the bed room. Bed linens are clean and comfortable. Breakfast had a wide variety, love the local East Java... More

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YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Tyashanna, I would like to thank you for your kind and warm review the JAVA PARAGON Hotel Surabaya and for sharing your views with other travelers on TripAdvisor. I am glad to read that your stay met all your expectations and that you have notice our nice hotel strategic location, our great and friendly staff , our clean and... More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2014 via mobile

I stayed here on two occasions, both for business. Overall the hotel was decent but on the older and dirtier side but comparable to some older hotels in Paris that I have been to. The Conference facilities were fine as well. Pros: Great service Outdoor pool Free wifi (but you have to reset everyday) Air conditioning Cons: Only 2 elevators,... More

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YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Momo L, Thank you for spending your time to give us a straight and detailed feedback. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the JAVA PARAGON Hotel. We were overwhelmed and quite honored that you were mentioned our decent hotel, great service, our outdoor pool, our... More

Singapore, Singapore
Top Contributor
94 reviews 94 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 5, 2014 via mobile

Was in Surabaya for a business meeting and was recommended the Java Paragon by the client. Read the reviews in Trip Advisor and had mixed feelings about the hotel but decided, why not give it a shot. All I can say was that I was not at all disappointed. In fact, I was rather surprised at the following: - Overall... More

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YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Colin L, Thank you for taking your time to write a review and your positive words. We are very pleased to read your kind words about the hotel which "Looking for VALUE for Money...? Give JAVA PARAGON HOTEL a shot..." and you did....thank you for giving us a shot... We are very happy that we were definitely surprised you.... More

1 review
4 of 5 stars Reviewed March 3, 2014

the room is nice and room, also bath room. 4 bottles of water are provided as a compliment, that is great! the hotel is not far from from shopping mall where you can shop and have some good dining. Fish ball dimsum of breakfast buffet is one of my favorites.

Review collected in partnership with this hotel

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YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Siwasit C, Thank you very much for taking your precious time in sharing few personals opinion about your stay with us at JAVA PARAGON Hotel Surabaya. As being a city hotel with all shopping surrounding, JAVA PARAGON Hotel Surabaya is a perfect choice for any types of traveler, as it close to the airport and a Huge CIPUTRA World... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed February 24, 2014

Always stay at the Java Paragon (6 times now) in Surabaya. Free WiFi, good breakfast, good location. Never a problem when staying here. Staff friendly, rooms clean and tidy. Great pool and sauna. Short walk to major shopping centre up the road.

Review collected in partnership with this hotel

Was this review helpful? Yes
YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Matthew D, Thank you for sharing your experience and for choosing to stay at Java Paragon Hotel and Residences during your recent business trip to Surabaya. As you discovered, we have a wonderful staff who are so willing to extend their friendly smile and that you were the happy recipients of our great service. It was a pleasure to... More

Singapore River, Singapore
1 review
4 of 5 stars Reviewed February 20, 2014

If i ever come back to Surabaya - Java Paragon will be my 1st choice !!!! Price and quality - totally OK ! thx Perfect to me: - free WiFi - breakfast a lot of choices - massage in room is good and cheap ! I will introduce this hotel to all my friends.

Was this review helpful? Yes
YUSUF A, e-Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Paul K, As the e-Commerce Manager of Java Paragon Hotel Surabaya, I have to remain neutral when it comes to TripAdvisor reviews; however, in this case I have to say that I truly enjoyed reading your review of our property. You were totally made us proud of our self with your glowing review that Java Paragon Hotel will be... More

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Additional Information about Java Paragon Hotel & Residences

Also Known As:
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Java Paragon Hotel & Residences Surabaya
Address: Jl. Mayjend. Sungkano 101-103, Surabaya 60256, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Surabaya
#10 Luxury Hotel in Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Java Paragon Hotel & Residences 4*
Official Description (provided by the hotel):
Java Paragon Hotel & Residence is a 4 Stars Hotel with a Modern Minimalist design. Only a 20-minute drive from the Juanda International Airport and a 15-minutes drive from the Surabaya central business district. Free Wi-Fi High Speed internet access is available in all rooms, apartments, and public areas.All guest rooms and Apartment units in Java Paragon are well-equipped with a minibar, a hair dryer, and a flat screen TV. 24-hour room service and valet service is also available. Guests of the Java Paragon can exercise in its well-equipped fitness center, a swimming pool, sauna, and a tennis court for guest use.Guest can enjoy cocktails and snacks in The Lounge in Paragon Hotel. The Café Restaurant serves a blend of western and Asian favorites all day. The Executive Lounge is also accessible for those whose staying at Executive Floors and Suites Rooms. The Citilites Skyclub and Bistro with its magnificent city view serves gourmet dishes on the building rooftop terrace in 21st floor. ... more   less 
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