We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Java Paragon Hotel & Residences

Jl. Mayjend. Sungkono 101-103, Surabaya 60256, Indonesia
Hotel amenities
Java Paragon Hotel & Residences
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #18 of 92 Hotels in Surabaya
A recent review
4 of 5 stars reviewed 5 days ago
Davidfurnindo Semarang, Indonesia
Add Photo Write a Review

264 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    51
    129
    63
    12
    9
See reviews for
42
14
16
146
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (81)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (63)
All months
Semarang, Indonesia
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good value, clean hotel, nice bathroom, everything works. Food is expensive, and the 22nd floor open air restaurant is nice, but very very expensive. I'd stay there again, though. I forgot to select room with breakfast, so the add-on breakfast charge made the overall cost quite high. My mistake.

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
84 reviews 84 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in good condition. Not great, not poor. The location is great. In the main road, and near a shopping mall, so you don't have to worry about your daily necesities. The swimming pool is great, especially a swimmer like me. One that I don't like is the location of the ac output, which is directly towards your... More 

Was this review helpful? Yes
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Look old in many parts of the hotel especially the room, the room is quite large but look old including the pillow and the bed cover, i think its time for them to renewal the interior and improve the service. we stay here on June 2015. The Hotel service was poor for a four star hotel. Nothing special in this... More 

Was this review helpful? Yes
Heeswijk, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights in this hotel. We had a room in 21st floor. Nice view. The room is smaller than we thought but it has everything in it. Buffet breakfast was excellence. They have so many variant, it makes you confuse where to begin with. We had dinner in citilites, the foods were good but they were not... More 

Was this review helpful? Yes
Jakarta, Indonesia
Top Contributor
51 reviews 51 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Located at the heart of the city, accessible from anywhere, on the opposite side of Shangri La. The staff is helpful and attentive including the front desk which made the check in/out process a hassle-free. Asked for a non smoking room but when I entered the room the tobacco smell is imminent! the bed room/bath room quality is four star... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed May 4, 2015

Stayed for 1 night. Check in extremely slow but the staff were pleasant. Place looks a bit old and jaded. And this includes the rooms. Beds were very comfortable. Big windows. Bathrooms were equiped with everything you would expect but wall were a bit drab and looked run down. Air con didnt work but was fixed quickly.

Was this review helpful? Yes
Jakarta
1 review
5 of 5 stars Reviewed May 3, 2015

I have been using Paragon since last year.Sometimes I could stay the big room which is including a living room. It is very comfortable. I feel that I would like to stay more than one week. Also fitness gym is nice .

Review collected in partnership with this hotel

Was this review helpful? Yes
YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear Morimitu A, Thank you for so incredibly kind and gracious to mention that Java Paragon Hotel is your first choice hotel for your bussines trip in surabaya and you have been staying with us since last year. We are glad to read that as you were one of our loyal customers whose always stay with us, and every single... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2015

Booked this hotel for one night with guests from overseas. Reception staff was friendly, Concierge staff was helpful and polite, check-in process was quick, room needed a facelift but it was quite clean, bed was comfortable, shower water pressure was fantastic, breakfast spread was good and tasty. Food and beverages at the Sky Lounge over priced.

Was this review helpful? Yes
YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear "Ali C H", Thank you for taking the time to review our hotel during your recent business visit. It is nice to read your comment about our friendly reception staff, our polite and helpfull concierge, and also all of the hospitality given by a wonderfully friendly and professional staff during your stay. Thank you for your compliment to our... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2015

great service,clean place ,close to every thing ,10 out of 10,when i come to jakarta i always stay here and it feels like home away from home ,sunday is my favourite day to stay there because we can swimming .

Was this review helpful? Yes
YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear ,,Akrom_Fikri", We would like to express our gratitude for your kind review toward Java Paragon Hotel Surabaya. It is great to know how our services and facilities could indulge you and your couple during your stay with us. We are happy to read that you were appreciate our great service, cleanlines, facilities, and our strategic location that close to... More 

1 review
5 of 5 stars Reviewed April 13, 2015

Amaizing Services and Facility. I got surprise when they upgrade my superior room to Executive Superior without any surcharge. I very enjoy the room, it's very big room with full facility inside. Living room, kitchen, medium refrigerator, microwave. Never forget this moment.

Was this review helpful? Yes
YUSUF A, e - Commerce Manager at Java Paragon Hotel & Residences, responded to this review

Dear "Efendi T" Thank you for so incredibly kind and gracious to mention your "Perfect" experiences during your stay in JAVA PARAGON Hotel in your glowing review. As you discovered, we are quite fortunate to have an outstanding staff who are so willing to extend their warmest smile and greetings and give their amazing services to accommodate your every single... More 

Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Pool/beach area (5)
Viewed
View from room (3)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (4)
Viewed
Dining (5)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Room/suite (1)
Viewed
Other (33)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay