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TS Suites Surabaya

Hayam Wuruk no. 6, Surabaya 60242, Indonesia
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1 room 1 adult
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TS Suites Surabaya
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420 Reviews from our TripAdvisor Community

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Wonocolo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel always give me best service till now everytime I stay including great relation with all staffs. It's has strategic location, great atmosphere, unique room decorations, great food, many good facilities, but one thing that I think still missing there is no pool!! But it won't change my opinion to this hotel, and it won't be a barrier to... More 

Helpful?
1 Thank aditya_surya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

No needs.. Best place in town... Its has a perfect combination between cozy place and a very modern architecture... Attached to a famous mall and always got a very moderate crowd... Never has such an indulgence experience with any other hotel.. Brava!

Helpful?
1 Thank silverpod m
Middelburg, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Clean and organized hotel. Good service and excellent bed. Location is oke, nice to have a mall around for diner and small groceries... Personnel is very polite and willing to help. Good breakfast at TS-cafe just near the hotel entrance.

Helpful?
1 Thank Arend2202
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Last thing I remember, I was running for the door. I had to find passage back, to the place I was before. "Relax" said the night man, "We are programmed to receive". "You cn check-out anytime you like, but you can never leave".

Helpful?
2 Thank Ami Muslim H
Kolkata
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights and was booked to this hotel by my Indonesian counterparts. The reception was spic and span and was greeted with a smile. Room was simply excellent and reception was very quick in responding calls and queries. Overall a value for money experience. Hotel staff is very young, energetic and have pleasing personality. In the evening... More 

Helpful?
2 Thank Jaskaran S
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time stay in this hotel due to good review fro m Internet. I have no regret over it. Check-in and check-out was pretty smooth. The room is morden design with a bathtub accessibility to watch TV when you used it. Internet connection was smooth and fast. Choices of dinning places are splendid, with all popular dishes easiely available. Price... More 

Helpful?
2 Thank Vincentsh2006
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the best hotel i've ever stayed in. I would reconmend this hotel to anyone who stays in Surabaya. Large and clean rooms. The hotel is located at a large shopping mall with plenty to do. Many bars and restaurants. The hotel staff is so kind friendly. The ladies at the reception are very helpful and the most beautiful... More 

Helpful?
3 Thank Jed L
Sony W, General Manager at TS Suites Surabaya, responded to this review

Dear Jed L, Warmest greeting from TS Suites Surabaya. It is joyful to hear that we live up to your expectations and all the wonderful reviews here on Tripadvisor. Your compliments on our great location, comfortable rooms and friendly service are greatly appreciated by the entire team. I have shared your compliments also with the Reception staff and that statement... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is amazing, the room is very large and comfort. One stop places to stay (nice resto & completes entertainment). And again, hotel staff very helpfull in giving me information about surabaya...keep the good job

Helpful?
2 Thank Ivan L
Sony W, General Manager at TS Suites Surabaya, responded to this review

Dear Ivan L, Warmest greetings from TS Suites Surabaya Thank you for sharing your experience during your visit in TS Suites Hotel Surabaya via Tripadvisor website. It is our pleasure to reach your recognition about our hospitality, room and dining experience. Your feedback is motivating us that we can do better and deliver a personalization service for each of our... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Fabolous,with spacious room,nice ambience,blonde hair front office staff 😁 which is unique. And for the gym/fitness center,it will be nice if it can be access 24 hours. But please change the snack regularly,because for long stay it can make your customer feel a b And for long stay customer please provide airport shuttle car, it can boost your occupancy

Helpful?
1 Thank astyonugroho
Sony W, General Manager at TS Suites Surabaya, responded to this review

Dear Astyonugroho, Warmest greetings from TS Suites Surabaya. Thank you for sharing your experience during your visit in TS Suites Hotel Surabaya via Tripadvisor website. We are pleased to know that you enjoyed your stay and we lived up to your expectations in all areas. Your recognition about our product and hospitality by our team performance is well appreciated and... More 

Jakarta, Indonesia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

We stay for weekend vacation attending a family matrimonial ceremony in Surabaya. We always choose this hotel due to its easy to find any kind of food in the mall. There are many fast food restaurants as well as a foodcourt which sell traditional Surabaya's food. Our favorite local food that you could find there are: Tahu Campur (Mixed Tofu),... More 

Helpful?
1 Thank Wahyu W
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