I was stayed in this hotel for 1 night only with my family. The staff is friendly and helpful. The room is big but only some facility is make you not happy. you cannot control the Air Conditioner cause somehow is centrally controlled. The bathroom was okay although there are many things in this hotel need to get fix. Its... More

The price is quite expensive although the hotel has 4 stars and the intersted for book this hotel is because the location is really near to tunjungan plaza, one of surabaya mall. The staffs were nice, but the facilities didn't get so much attention to the staff. The air conditioner of elevator was off, and you must inserted your room... More

The hotel was located just next to Tunjungan Plaza. It was graded 4 stars but I would hesitate to describe it as such. Not much in terms of facilities although the rooms were big enough and relatively clean. The staff were helpful and friendly. A pet peeve was that the AC was centrally controlled and doesn't really cool down the... More

here's another average hotel located in the center of town. prices are average but the location can't get any better then this. it's just right next to one of the biggest malls in the city. if you love shopping this is the hotel for you. its just right and clean for you.

An old hotel and need be renovated soon. The bed sheet has already torn because its already too old, white color bed sheet already become yellowish. The white towel also already so thin and become yellowish. Old and full of dust cupboard. The room is too dark, not convinient to work in the room.

kalo naik lift mesti insert the card and sometimes some ppls have something trouble with their cards :( poor! room design looks old design. but have a big rooms one. pelayanannya sangat bagus. tempat buat breakfast sangat sempit kaya pasaaar !! but their have a nice foods.. delicious. this place really near from tunjungan plaza just walk and you got... More

The keys system in the elevators is added security, but it's more of an inconvenience. very annoying. clean service in room is very good. quality sleep is very good. and interior looks old. their food in breakfast is good.

Agree with all the previous negetive posts and would like to add a few of our on! They are four elevators, only two to three at any given time. the security in front of hotel is just for looks. The keys system in the elevators is added security, but it's more of an inconvinece. The key system is out dated.... More

We stayed there for 2 nights on 10th floor and from 10pm to 5 am the techno pop bass/drums from the disco in the basement was loud and clear to both us in 1008, and our friends in 1030. Breakfast menu was very basic, not what should be expected from a 4 star hotel. Restaurant and check-out service poor. Bell... More