We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 74 Surabaya hotels

Tunjungan Hotel

102-104 Tunjungan Street, Surabaya 60011, Indonesia
Hotel amenities
Save Saved
You added Tunjungan Hotel to your Saves list
Tunjungan Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ranked #47 of 74 hotels in Surabaya
A recent review
5 of 5 stars Reviewed July 17, 2014
Ivonne_Kristina Jakarta, Indonesia
  • Reviews (41)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

41 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 17, 2014

If you looking for hotel with mall next to hotel, this hotel is a perfect choice. Located next to one big and modern mall in Surabaya (Tunjungan Plaza), Tunjungan hotel will give you great experience and services. Although this hotel is a old building, but their service is excellent especially for banquet crew. Many times I held seminar in Tunjungan... More

Was this review helpful? Yes
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 4, 2014

This hotel is is have very good location because right in the centre of surabaya city. The biggest mall tunjungan plaza is right there. Everything is walking distance from here. I don't have chance to try food in this hotel. The room is clean and all is good. The staff is really friendly especially the bell boy or door man.

Was this review helpful? Yes
Jakarta, Jakarta Raya, Indonesia
2 reviews
2 of 5 stars Reviewed June 24, 2014

Not recommended, i purchase a superior room for one night. the interior is old, AC smells, the window is blind..when i opened the window i saw a construction site and a water processing facility and it was noisy. overall not recommended.

Was this review helpful? Yes
Balikpapan, Indonesia
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2014

I think, this hotel need full renovations, u will find some crack in building, some lift button need repair. The best point this hotel is near Tunjungan Plaza (one of mall at Surabaya). For service, I thinks good (from reception until room service) but u can't access internet in your room. This facility only found in Lobby Area. Room is... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed April 18, 2014 via mobile

This is by far the worst four star hotel I have ever stayed! Such an old fashioned hotel with NO four star experiences. The room was so stuffed and full ow wooden panels that made the room almost dark. The internet connection was wonky on the room. What's even worst? They got only ONE plug for each room! The only... More

Was this review helpful? Yes
Millmerran, Queensland, Australia
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2013

I was a little worried after booking when i read some reviews but i now have my own opinion of this hotel after my short trip to Surabaya. The hotel rooms are very big and i fully understand the need for an update to facilities and renovations but all in all i had a comfy stay and would stay again.... More

Was this review helpful? Yes 1
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 16, 2013

Pros: - Great location, I give 9/10. Literally in the middle of Surabaya's business district. Easy to find and taxis are available 24/7. Right beside one of Surabaya's famous mall, so it's a great location for shopping manias. - Polite staffs, scores 9/10 on my valuation. Needless to say more. Cons: - Crampy Parking. VERY crampy, 3/10. - The building... More

Was this review helpful? Yes
Bandung, Indonesia
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2013

Our family plan for a short trip weekend to visit Surabaya, and decided to choose this hotel as recomendation from Travel Agent, consider the closest to shopping mal. we believe to stay at 4 star hotel (as stated) would be best choice for family travel. In fact we have to keep away our satisfaction experience, it is way to be... More

Was this review helpful? Yes 1
Yogyakarta, Indonesia
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2013

I was stayed in this hotel for 1 night only with my family. The staff is friendly and helpful. The room is big but only some facility is make you not happy. you cannot control the Air Conditioner cause somehow is centrally controlled. The bathroom was okay although there are many things in this hotel need to get fix. Its... More

Was this review helpful? Yes
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 16, 2013 via mobile

The price is quite expensive although the hotel has 4 stars and the intersted for book this hotel is because the location is really near to tunjungan plaza, one of surabaya mall. The staffs were nice, but the facilities didn't get so much attention to the staff. The air conditioner of elevator was off, and you must inserted your room... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Tunjungan Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Tunjungan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tunjungan Hotel

Address: 102-104 Tunjungan Street, Surabaya 60011, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, BookingOdigeoWL and Otel so you can book your Tunjungan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tunjungan Hotel Surabaya, Java

25 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (26)
Room/suite (10)
Hotel & grounds (3)
View from room (1)
Bathroom (2)
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Surabaya with
any amenities


Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style
#23 Spa Hotel in Surabaya
Number of rooms

Questions & Answers

Questions? Get answers from Tunjungan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer