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Novotel Solo

#8 of 52 Hotels in Solo
Certificate of Excellence
Jl. Slamet Riyadi 272, Solo 57131, Indonesia
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1 room 1 guest
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Novotel Solo
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372 Reviews from our TripAdvisor Community

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Traveler rating
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    76
    11
    7
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135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (99)
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    (109)
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Yogyakarta, Indonesia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room is sufficient and very clean. The staff is responsive as we had problem with our bathroom's lamp, and as we complaint about it, the housekeeping replaced it right away. Not many varieties for the breakfast, while the buffet is relatively good. The location is very much in the center of the city, close to many attractions and culinary. Overall,... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Panggahardi, Thank you for taking your time to review your recent experience with us. We are so glad to hear that our strategic location has contributed to your satisfaction. Furthermore, we have taken good note of your kind remarks for our team. We will be sharing your feedback with all of our team, which will generates then further satisfaction... More 

Surabaya, Indonesia
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Staying in this hotel for 4 nights I feel satisfied with it's facilities and services. Room amenities are OK. Quite large and comfortable bed. Bathroom is comfortable and clean. Restaurant serves quality foods and drinks. When I needed to print my airplane ticket, I could do it in a small room with computer and printer, so I can print it... More 

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Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear FX JIWANTO, Thank you for your kind review, and it was our pleasure to have you stay with us. I am very pleased that you feel you had an excellent time at the hotel. A 5/5 rating on Tripadvisor is a huge compliment for us. I am delighted you enjoyed our service, and our central location enabled you to... More 

Serpong, Indonesia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is already quite old. but Accor always maintain like-new condition. Elevators sometimes slow, sometimes error. Corridor looks old. But overall clean. Recommended if staying with family. Many breakfast options menu (taste was standard, less than other Accor hotel), there is a kids club, there are two swimming pools. the rooms are quite spacious, bright. central ac very cold.... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear mixfruits, Thank you very much for taking the time to review your recent experience with us on the Trip Advisor. Its great to read that our location and facilities has meet your satisfaction. Indeed were are a classic style hotel, yet we continue to strive to upgrade and maintain the hotel. I am grateful for your feedback, and we... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice and clean hotel with reasonable price in Solo. Check in is very fast, hotel room's size is good, clean. Breakfast is moderate with good variety of foods. Location is very good at the centre of the city.

Review collected in partnership with Accorhotels.com

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Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Berthus2003, Thank you for taking your time to share you review; we are very grateful. I am very pleased you enjoyed our central city location, and do hope that you were able to experience some of the best of Solo. It's great to read that you have found our room and quality of breakfast to your satisfaction. I will... More 

Jakarta, Indonesia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel situated in quite a good location, just walk away from museum and some good restaurant. The room is quite clean, staff are helpfull and nice, restaurant is quite small and congested, menu variation is standard. All and all, recommended and good value for money for either business or leisure purpose

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear NK200075, Thank you for your review, and it was our pleasure to have you stay with us. We are so glad to hear that the strategic location has contributed to your satisfaction, and it is lovely to receive your kind words. I will share your comments with my entire team; I am sure this will motivate them to continue... More 

Jakarta
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 25, 2015

I stayed in this hotel with my family, booked 7 rooms including a suite room. Arrived around 2.15 PM just the right time to check in..... I thought. Found out that they gave me 2 rooms. I repeat 2 rooms of the 7 rooms I booked. They said because the rest of the rooms were not ready. Reason, the previous... More 

Was this review helpful? Yes 1
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Looooooks, We appreciate your time in writing this review, and thank you for your comments. Your comments are very valuable to ourselves, and we are committed to improvement. I have taken your feedback regarding check in courtessy and room readiness seriously and forwarded it to our team to make an immediate improvement. Looooooks, whilst we do strive to provide... More 

Level Contributor
23 reviews
7 hotel reviews
4 of 5 stars Reviewed July 12, 2015

Novotel Solo is very comfortable hotel with good and clean room, tasty food, and helpful staff. I have been there for 3 days on business trip and the location is premium. The pool looks shared with Ibis, but it's not a problem anyway. Very recommended.

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Herdito Sandi P, Thank you for your review, and it was our pleasure to have you stay with us I am thrilled to hear that you had such a fantastic time with us and all the elements of your stay have met your requirements. I will share your comments with my entire team; I am sure this will motivate... More 

Jakarta, Indonesia
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 11, 2015

Spent a night in June. It's a solid hotel, but needs better upkeep. The bathroom fixtures including shower need repair or upgrade. Hallway carpets near lifts are in dire need of a change. On a plus side, the staff got me a coffee to go while I checked out and highlighted the specific repair issues to the manager. The bar... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Charles H, We are so glad to hear that the service level of our team and the bar atmosphere has contributed to your satisfaction. Unfortunately, it seems that we did not meet all your expectations. I have taken your feedback regarding the bathroom and shower condition seriously and forwarded it to our Director of Engineering to make an immediate... More 

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