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Novotel Solo

#5 of 51 Hotels in Solo
Certificate of Excellence
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Jl. Slamet Riyadi 272, Solo 57131, Indonesia
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Novotel Solo
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351 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (99)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (86)
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Johannesburg, South Africa
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Don’t get fooled by the super focussed, light filled photographs of the property. The reality is 10 times duller. It is a very old property, 17 years or older. The front office seems to be customer friendly and full of smiles but thats where it ends especially, Putri at the front office. We were upgraded to a family room but... More 

Was this review helpful? Yes 1
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear ReddyR312578, Thank you for taking the time to post your review, and I am deeply sorry that you did not enjoyed your stay with us in Solo. I personally take all feedback very seriously, and I have investigated your comments. Whilst we were pleased to upgrade you as requested upon check from a previous noisy negative experience in a... More 

jakarta
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed in Novotel for 2 nights with my parent and sister. This is my first time i booked online in Accor site. (Previous i usually booked from travel site such as agoda). So, little afraid...but everything is fine. The staff are so friendly, nice room with nice view. And I really like the breakfast buffet. Overall is okay.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Asriabbas, Thank you for staying with us in Solo, and we are very pleased to provide you the best offers via our Accor website. We very much appreciate your review, and we hope to welcome you back again soon. My staff and I are waiting to welcome you soon. Brian Townsend General Manager Novotel Solo More 

Jakarta
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is good, the service also really good. Even though the hotel is quite old but it is clean, tidy, and professional. The food also good. You can have traditional food during breakfast and you can have international food on room service. As my son doesnt like traditional food, we ordered pizza during our stay and the price was... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Nina V, Thank you for taking the time to review our hotel, and it was a pleasure to have you stay with us. I am delighted that you enjoyed not only our hotel, but Solo as a city. We have extensive traditional culinary and shopping available; we hope to welcome you back again soon. I will share your feedback... More 

Kunming, China
Level Contributor
415 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front desk staff were helpful with touring information and arrangements. They gave me a small map and directed me to a very good restaurant that would have otherwise been difficult to find. My room was on the club floor. Clean and comfortable, but far from lavish. Was favorably impressed with the breakfast buffet. It provided an excellent selection of Indonesian... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear ZhongguoKM, Thank you for your review, and it is wonderful to receive your comments and feedback. I have a wonderful team, and very pleased that we were able to assist you locally with information and culinary choices; I do hope you were able to take advantage of our Central City location, so explore some of the wonderful Batik and... More 

Jakarta, Indonesia
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 22, 2015

The location is in city area so it was easy for me to go to Kauman to buy Batik by becak (rickshaw). The various of food is average & the taste for traditional food were good. The hotel room & corridor were good. The receptionist & officer were good. Unfortunately wifi was not accessible.

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Evawaty, I sincerely thank you for taking the time to post your review, and it was a pleasure to have you stay with us. I am delighted you were able to take advantage of our Central City location, and support the local Batik traders with your shopping. Solo has some of the best Batik's in Central Java, complemented by... More 

Amersfoort, Utrecht, Netherlands
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 30, 2015

I stayed together with my wife's brother and his wife for two nights in April. We had two superior rooms. We were impressed by the very nice breakfast buffet, which included local specialties. The room was nice, clean and seemed to be renovated recently. The swimming pools (2 of which one shared with Ibis) were fantastic.I had some issues with... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Hans S, Thank you for taking the time to provide your review, and I am indeed delighted you enjoyed your time in Indonesia. I am very pleased to you enjoyed our hotel, our staff and indeed our facilities. I deeply regret you were disturbed by the noise in the evening, and the engineering team have since replated the in-corridor... More 

Jakarta, Indonesia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 13, 2015

Solo is my ancestors birthplace and staying in Novotel always make us feel at home. My family and I have been staying in this hotel everytime we visit Solo for family or business trip for years, but last week's experience has make the entire family consider moving to other hotel. My parents and sisters were stayed there in 3-5 April... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Radinja, Thank you for again choosing Novotel Solo for your stay, and I am grateful for you taking the time to share your review. I sincerely apologise that you were not satisfied with your reception experience and with their handling of this specific Advantage Plus issue. We certainly value all our Advantage Plus members, and I am sorry that... More 

Karawang
Level Contributor
3 reviews
5 of 5 stars Reviewed April 10, 2015

Location is very Good Swimming pool is small Food taste is average Old hotel but maintenance well Near shopping Center Near train station. I'm gonna back again to this hotel when i Visit solo again Recomended hotel

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Jimmy1881, My team and I are very pleased you enjoyed your stay with is, and we are very grateful for taking the time to share your comments. We indeed have a very strategic central city location, and I do hope this enabled you to see and experience the best of Solo. We have two (2) swimming pools which can... More 

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