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Novotel Solo

#12 of 54 Hotels in Solo
Certificate of Excellence
Jl. Slamet Riyadi 272, Solo 57131, Indonesia
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Novotel Solo
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426 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here because it has big spacious rooms, good facility for kids, near good eateries. The price offered was also pretty good. Didnt get the chance to try the breakfast tho as we always went out to eat Solo local eateries.

Helpful?
Thank heny w
Jakarta, Indonesia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our stay at the Novotel Solo was booked via one of the online travel agent at a very reasonable price. Check in was a breeze and front desk staff was outstanding. The hotel building is not new but it is clearly well kept. The room was very clean and nicely appointed. Even though we had to settle for a smoking... More 

Helpful?
Thank AriefLatif
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear AriefLatif, Thank you for taking the time to share with others your positive feeling on Novotel Solo, it was a pleasure to have you stay with us in Solo. I have a proactive and dedicated team that always strive to maintain the hotel that ensure guests satisfaction. I am also pleased to learn that the service level of our... More 

Jakarta, Indonesia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good hotel, good location, good view, good restaurant, good gym, good bar, good swimming pool, good executive lounge, good room, good hotel to stay when you visit SOLO, Surakarta; one of the greatest city in Central Java.

Review collected in partnership with Accorhotels.com

Helpful?
Thank David S
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear David s, Thanks for sharing with others your positive experience at Novotel Solo on Tripadvisor. I am pleased that we always being your favorite choice in Solo and as much as it please us to welcome and serve you. Pak David, Thanks for your loyalty, we look forward to welcome you soon back In Novotel Solo. Warm regards, Florent... More 

Jakarta, Indonesia
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everytime I hear Novotel, I directly imagine everything in a perfect one....but very unfortunately I got a couple times of electricity down at the first day, from afternoon until night so uncomfortable For food: nasi liwet was great, but the porridge was so plain, ox-tail grill soup was hard to chew and some soup was too salty. May the chef... More 

Helpful?
1 Thank Santi_TD
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Santi_TD, Warmest greeting from Novotel Solo. Thank you for taking the time to share your review of your recent experience on Tripadvisor. I am regret to learn that you had unsatisfying experience with the electricity problem on this visit ; Please accept our most sincere apologies. Moreover, I am sorry that our food quality did not meet your expectations.... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel always comfort since my first arrival on 2000 something i forgot exactly the year .. One of my favorite hotel in solo !.. Near by shopping mall , culinary, etc .. Breakfast still nice ! Lots of variant.. Always love the restaurant food and beverages.. Nice !

Helpful?
Thank Jamie_Z92
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Jamie_Z92, Thank you for taking your valuable time to review and share your experienced stay with us at Tripadvisor. I am very pleased to learn that the service level of our associates has exceeded your expectation. I have shared your feedback with all the team, which will generates then further motivation and improvement to provide the best of service... More 

Jakarta, Indonesia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Feel the Java authentic feeling in here. Because of what? You've been alre the middle of Surakarta, the spirit of Java! As my first visit to this city, this hotel is unforgettable for me. With the Java architecture, the old style building is good to stay at. The facilities is good. The staffs are friendly. They assist us much when... More 

Helpful?
Thank lyzrmkhl
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear lyzrmkhl, Thank you for taking the time to share your experienced with us and other reviewers. It was a pleasure to know that the strategic location of the hotel allowed you to felt the authentic Java ambience. Batik, Keraton, and traditional cullinary were the most experienced dreamed on central Java. It's also great to read that you felt the... More 

Jakarta, Indonesia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is in a strategic slamet riyadi road. There night market is just near by. The breakfast is great, the nasi liwet is very simple yet is very delicious. I had it twice. Every thing is just right.

Review collected in partnership with Accorhotels.com

Helpful?
Thank zeffarano
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Zeffarano, Thank you very much for taking some of your precious time to complete your review of our Hotel on Tripadvisor. I am very pleased that you feel you had an excellent time at the hotel. I also delighted that you enjoyed your stay, and I will pass your kind words onto my entire team, especially the F&B team.... More 

Jakarta, Indonesia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ok, the shuttle which I resereved was not at the airport when I arrive. So we took a taxi to hotel. The hotel apologized and paid for my taxi and presented the free shuttle back to airport. It was quite good, because usually in other Indonesian hotels based on my personal experience, management do not do that (just simply sorry).... More 

Helpful?
Thank seiya_jkt
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear seiya_jkt, Thank you for taking your time to share you review; we are very grateful. I am very pleased you enjoyed the tourism spot nearby hotel, and do hope that you were able to experience some of the best of Solo. I will pass on your feedback to my entire team; I am sure that your scores will encourage... More 

Jakarta, Indonesia
2 reviews
2 of 5 stars Reviewed 5 weeks ago via mobile

Im recently stay there during christmas feast. Overall the room still ok nice, although comes with a noise, breakfast still the best. But what i regret is their staff (front office, housekeeping, engineer). I think they're not nice anymore. A couple times passing thru with them, no greeting at all. Even no smile. From all of the hotel area, only... More 

Helpful?
Thank Stephannie S
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Stephannie S, Thanks for taking the time to share with others your last experience in Novotel Solo. We are sorry to hear that in this instance we failed to exceed your expectations. We give extra care and training to ensure that our staff smile and offer attentive attitude to our guests; I will reinsure It by giving additional training... More 

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