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Ibis Solo

Jl. Gajah Mada no. 23, Solo 57131, Indonesia
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1 room 1 guest
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Ibis Solo
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371 Reviews from our TripAdvisor Community

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Traveler rating
    80
    210
    69
    6
    6
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108
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (371)
  • Mar-May only
    (96)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (102)
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Jakarta, Indonesia
Level Contributor
129 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is connected to Novotel , where each hotel has own swimming pool. Room was small, as the standard of Ibis hotel, but clean. However, the outside window was dirty, apparantly nobody clean it for years. I stayed 2 nite on non smoking room before moving to smoking room. Wifi on the 11st floor was intermittent. But when I moved... More 

Was this review helpful? Yes 1
Novotel_Solo, General Manager at Ibis Solo, responded to this review

Dear Ika C, Thank you very much for taking the time to review your recent experience with us on the Trip Advisor. We are so glad to hear that our room and location has contributed to your satisfaction. Unfortunately, it seems that we did not meet all your expectations. We have taken your feedback regarding the bathroom equipment and internet... More 

Malang, Indonesia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

i stay in this hotel from 14-15 august 2015. this is a short vacay that we've been preparing from a month advance. the room : was OK, we got a 9th room. sufficient bed condition, clean bathroom (but on/off water heater), no slippers and no mini bar. hotel ambience : enough lighting and bright in a day, cute sofas and... More 

Was this review helpful? Yes
Gompar P, General Manager at Ibis Solo, responded to this review

Dear Issanaya, We very much appreciate your comments regarding your stay at the Ibis Solo. It is always a pleasure to receive positive feedback about the service delivery from my team, and I am especially grateful for your specific feedback. Furthermore, I have taken note of your comments related to amenities at room and minibar. I am pleased to share... More 

Amsterdam, The Netherlands
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights in the hotel and really enjoyed our stay. The room is very clean and offers all you expect: nice bed with good blanket, great pillows (+ an additional one in case you need it), hair blower, little fridge, etc. every day the room is cleaned and you receive two new water bottles. Breakfast starts at 7.00... More 

Was this review helpful? Yes
Gompar P, General Manager at Ibis Solo, responded to this review

Dear Annemariekamp, Warmest Greeting from Ibis Solo. Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor. I am very pleased that you feel you had an excellent time at the hotel. A 5/5 rating on Tripadvisor is a huge compliment for us. I am thrilled to hear that you had such... More 

Semarang, Indonesia
Level Contributor
266 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would like to share my experience in staying at Ibis Solo recently. My review, however, based on my 3 previous stays we made within 2 months' period. Our first stay was in early May where I booked 2 (adjacent/connecting) rooms which I clearly indicated when I made the reservation. We arrived at the hotel property early in the morning... More 

Was this review helpful? Yes 1
Novotel_Solo, General Manager at Ibis Solo, responded to this review

Dear Bambang S, We are very disappointed that in this instance we failed to exceed your expectations, and thank you for your compliments regarding the service improvement. As a returning and much-valued guest, your feedback is extremely important to us as it helps us to improve the services and facilities that we provide. Thank you once again for sharing your... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 21, 2015

This hotel location was great, the room was clean and tidy, pick a family room with a wider room than usual and have a bathtub. the view from this room was great, they also provide us extra pillow and bolster. i rarely found a hotel with bolster! the hotel also have a pool but i didn't try that since i... More 

Was this review helpful? Yes
Novotel_Solo, General Manager at Ibis Solo, responded to this review

Dear Andra Aditika N, Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor. I am very pleased that you feel you had an excellent time at the hotel. A 5/5 rating on Tripadvisor is a huge compliment for us. We are so glad to hear that the buffet breakfast and the... More 

Balikpapan, Indonesia
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

With such price we got very nice room in the great hotel in the heart of Solo. Choose elevated floor and enjoy Solo nigt city view from your room. We can reach Solo must visit spots in seconds from this hotel. Recommended hotel to stay in Solo.

Was this review helpful? Yes
Novotel_Solo, General Manager at Ibis Solo, responded to this review

Dear tri_octa, We very much appreciate your comments regarding your stay at the Ibis Solo. It is always a pleasure to receive positive feedback, and i am delighted you enjoyed our service I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Perth, Australia
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed June 10, 2015

Firstly I have to say that whichever staff members we spoke with were very nice and did their best. However, I actually felt rather sorry for them, particularly the reception staff, as they obviously have not had a great deal of training. There was no problem with communication as their English was quite good, but didn't know much about standard... More 

Was this review helpful? Yes 1
Gompar P, General Manager at Ibis Solo, responded to this review

Dear Madam, Thank you for taking the time to tell us about your experience at the Ibis Solo. I am sorry that in overall, your experience did not meet your expectations, especially the way my Reception Staff in handling Safety Box that did not follow the Standard Operation Procedures. You are right that the Room Key, the Lock Boxes Key... More 

Jakarta
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 3, 2015

The hotel is less than a hundred meters from Solo's famous road (Jl. Slamet Riyadhi) makes this hotel can be classified as in the central of the city. The room is efficiently built with amenities that suffice for business traveler. The restaurant is a bit small but this should not be a problem since the city offer a great spots... More 

Was this review helpful? Yes
Gompar P, General Manager at Ibis Solo, responded to this review

Dear Reviewer Proudfatherofenay, Greetings from ibis Solo in Batik City, Surakarta ! We sincerely appreciate you taking the time to provide your feedback. It is always a pleasure to receive positive feedback. We are very delighted that you enjoyed your stay, our hotel location at the downtown and close to several stores and the hotel facilities. I will share your... More 

2 reviews
3 of 5 stars Reviewed May 26, 2015

I like the food here. It's so tasty and there are many kind of food from western to indonesian. I don't really like the bedroom. I mean, it's not really small, but it's not enough for two people in 1 room. But i like the building which has 11/12 floors i forgot. But i don't like the position of the... More 

Was this review helpful? Yes
Gompar P, General Manager at Ibis Solo, responded to this review

Dear Ms. Firdha, I really appreciate your comments regarding your stay at the Ibis Solo. It is always a pleasure to receive positive feedback. We are delighted that you like the variety of foods variety in our hotel and the taste. About the location, thank you for your concern, and yes, we are slightly hidden by some buildings, but ibis... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

I just stayed there for a night for business purposes. I like the interior design with neat room and satisfactory facilities. I also love the meals and very happy with excellent services of management. Ibis also has a good security. I'll stay there when i visit Solo again.

Was this review helpful? Yes
Gompar P, General Manager at Ibis Solo, responded to this review

Dear Reviewer, FMA, Warmest Greetings from Ibis Solo ! We would like to thank you for writing such a positive review. We are glad that you enjoyed your stay that we were able to provide a comfortable experience for you. We are happy to hear that you like our hotel interior design, our room cleanliness and hotel facilities, and also... More 

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Room/suite (27)
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Hotel & grounds (27)
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Bathroom (17)
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Other (22)

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