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All 35 Semarang hotels

Novotel Semarang

4.0 of 5 Hotel   |   Jalan Pemuda 123, Semarang 50132, Indonesia
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Novotel Semarang
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76%
Ranked #5 of 35 hotels in Semarang
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
nandishh_v1 Mumbai (Bombay), India
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights and it was pleasant. Staff were friendly and helpful. Location was strategic as it is within walking distance to Paragon mall and business district. Room was clean and spacious with excellent daily maintenance. The price is reasonable. The only drawback was that when water ran and neighbors talk loudly, the noise went through. I'd say the... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 5 nights and it was pleasant. Staff were friendly and helpful. Location was strategic as it is within walking distance to Paragon mall and business district. Room was clean and spacious with excellent daily maintenance. The price is reasonable. The only drawback was that when water ran and neighbors talk loudly, the noise went through. I'd say the... More

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Mujiro, Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. Indeed, our hotel is strategically located in the Central Business Distric area. It is also a pleasure to read that you found our staff friendly and that you enjoyed our spacious room. At Novotel Semarang, we strive to provide all our... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always enjoy staying at this hotel both for business and leisure trip. Spacious room with comfortable pillows, crisp bed sheet! Quick check in and check out, helpful staff. The food is so so but it didn't bother me much because of the comfortable homey feel I had.

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ms. Hesti, Thank you for choosing Novotel Semarang and taking the time to tell us about your experience hire with us. It is a pleasure to read that you enjoyed our spacious room and to learn you check in-out process was efficient from our receptionist. Most importantly that you found our staff friendly. It was certainly a pleasure for... More

Jakarta
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A comfortable hotel located in a strategic location in Semarang. Near lots of city hawkers and a mall. The staffs are very friendly too. Need improvement for the breakfast buffet menu... We asked for a singapore style soft boiled egg but the cook team unable too pull it off. Until day 3 one of the cook name Pak Martin came... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ima, Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. It is always a pleasure to read specific positive comments about our staff. I have... More

Balikpapan, Kalimantan Timur, Indonesia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

stayed for 2 nights, Generally the Hotel is very good, the staff's is very friendly professional and helpful...execellent service (check in&out ,housekeeping staff, room service) , breakfast is ok, suitable room,and clean , perfect location (near main street and city mall) , Price is also ok compare to other hotels , the novotel probably continues to be one of the... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Sir/Madam, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.... More

Nantwich, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 3, 2014

We thought this hotel would be very similar to the Novotel in Solo but we were wrong. Masses of staff who didn't seem to know what they were supposed to be doing. They repeatedly forgot to bring our orders in the restaurant. The staff are very sweet and willing they just seem to be very poorly trained. The food was... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Christine R, Thank you for taking the time to tell us about your experience at the Novotel Semarang. Firstly please allow me to apologize for the lack of attention to detail on staff exhibitted. Please allow me to assure you we conduct regular training and i assure you your experience is not indication to our normal standards. Our Food... More

Semarang, Indonesia
Top Contributor
83 reviews 83 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 17, 2014

This time, I would like to share my experience in staying at Novotel Semarang. It all started when I arrived in the hotel premise in the afternoon that day. I immediately proceeded for check-in : Check-in was prompt and efficient. Within minutes, I collected the room key and went to my room. We were assigned a room in the 8th... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Bambang, Thank you for choosing Novotel Semarang and taking the time to tell about your experience with us. We sincerely apologized for the unpleasant experience that you have encountered in your room about the towel and your feed back concerning breakfast. Please know we have recently purchase new bath towels and we are in the process of replacing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

Excellent service. The room was clean and comfortable. Located at the city center which makes Novotel Semarang easy to reach. They provided good breakfast as well. Stayed there for 6 days. Recommended for anyone.

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Muhammad Alif A, Thank you for choosing Novotel Semarang and taking the time to tell us about your experience here with us. Our hotel is strategically located in the Central Business District (CBD) area and opposite to the newest major mall. It was also a pleasure to read that you enjoyed our breakfast. It was certainly a pleasure for... More

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Additional Information about Novotel Semarang

Also Known As:
Novotel Semarang Hotel Semarang
Novotel Semarang Hotel
Semarang Novotel
Address: Jalan Pemuda 123, Semarang 50132, Indonesia
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Semarang
#2 Business Hotel in Semarang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Semarang 4*
Official Description (provided by the hotel):
Located in the heart of business district and facing the biggest & newest shopping center. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more....To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. To complete your leisure moments with Novotel, visit our Club 123 ! The most hip place in town with daily live band and resident DJ every night !Semarang is a business city which also offer a rich and beautiful historical heritage such as Kota Lama & Sam po kong temple and also famous with the uniqueness of its culinary. Being a part of this splendid city, Novotel Semarang offers all the best to its customer such with easy access to the biggest shopping center, easy access to and from Airport / Train Station and easy access to tourist destination which make us a perfect and ideal choice for your business and leaisure !WELCOME TO NOVOTEL SEMARANG ........ ! ... more   less 
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