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Novotel Semarang

5.0 of 5 Jalan Pemuda 123, Semarang 50132, Indonesia
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Novotel Semarang
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Novotel Semarang
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390 reviews from our community

Traveler rating
    72
    216
    67
    23
    12
See reviews for
121
48
48
146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (390)
  • Mar-May only
    (81)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (91)
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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

4 days 3 Nights in Semarang was not enough but it was started my day with Ms Tiara warm hospitality once i'm checked in. Pro this hotel, excellent location. Great staffs with great smile. The hotel is allowed my local friend to check in first eventhough i only reach hotel in the eveni g. Fast feedback on my complaints from... More 

Was this review helpful? Yes 1
palma
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic Location, 5 Star Staff, room spacious and very comfortable Staff are incredible helpful and very warm, great welcoming. The best is the 123 Club down in the Hotel!!! Parts of the staff are working in the club when the restaurant close, lots of fun with them:)

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear PalmaBangkoker, Greetings from the Novotel Semarang. Thank you for your kind feedback. It is always a pleasure to receive positive comments. I was pleased to read that you enjoyed our room, friendly staff, location and most of all Club 123 and had a lot of fun with us. We look forward to welcoming you back at the Novotel Semarang... More 

Surabaya
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Every time I have to do business trip in Semarang I always like staying at Novotel. It's very well located that helps me to find traditional foods and buy any personal thing that I need urgently during my stay. The staff are friendly and always willing to help. The bedroom is spacious, as well as the bathroom. AC works properly,... More 

Review collected in partnership with this hotel

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear TPurwono, Thank you for choosing Novotel Semarang and taking the time to tell about your experience with us. I was pleased to read from your review that you enjoyed your stay with us. We will share your comments with the team to help motivate them to provide superior customer service in the future. Thank you for your review and... More 

Jakarta, Indonesia
Top Contributor
71 reviews 71 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located on jl Pemuda, this hotel are near Pandanaran street, where you can find many of Semarang food and delicacies. Having stay for 2 night on November on holiday, the room was spacious, good bed and nice shower also. Breakfast are standard for novotel. Pool not as big as I imagine, but they have whirpool on the pool area. In... More 

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Eko Yudi Thank you for taking the time to provide us with feedback during your stay. It was certainly our pleasure to learn that you enjoying your stay with us. Nevertheless allow me to apologize regarding the lack of parking lot that you have mentioned and our pool that not meet your expectation. Please to inform you that valet... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The room were spacious and comfortable. The bathroom were clean. Lot of variety in the restaurant for breakfast. I like the pompom potato so much. But i didnt have chance to taste all the food. The staff were helpful. Good location, walking distance to Paragon Mall. One thing to improve is the room lighting. For me who went there for... More 

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Rima N, It is always a pleasure to receive positive and constructive comments and learn that you have thoroughly enjoyed your stay with us. Even so, my sincere apology to hear that you found our room lighting did not meet your expectation. We are doing some luminance test in all rooms at the moment in order to find the... More 

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 16, 2014

it's good hotel and location very good , but the bathroom look to old , and air con needs to be repair , breakfast was good , front desk staff serve very well and quickly , only bathroom maybe needs renovation

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Pak Rudy D, Greetings from the Novotel Semarang. Thank you for your kind feedback Pak, it is always a pleasure to receive positive and constructive comments. I was pleased to read that you enjoyed our breakfast, friendly reception staff and location. Regarding your feedback on our bathroom, please allow me to share that this year we have invested in... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

one of the best hotel in semarang. located at the center of the city. the room is quite big and nice with bathtube. they also have very friendly and helpful staff. the minus points of this hotel are internet lounge at lobby has very slow speed and toilet cubicle is looks old, dirty and small.

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Fajri p, Thank you for choosing Novotel Semarang and taking the time to tell about your experience with us. I was pleased to read from your review that you enjoyed your stay with us. We will share your comments with the team to help motivate them to provide superior customer service in the future. Regarding your comment on the... More 

Bandung, Indonesia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 8, 2014

This hotel is really strategic, in the central city, with a very wide and comfortable service.The hotel location is right in front of a complete mall. The rooms are wide and have many well fungtional facilities, including a quick network of Wi-Fi. The services from the employees are very responsive and friendly. The foods are really delicious and have many... More 

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Pak Parlindungan M, Thank you for taking the time to review our hotel. It is always a pleasure to read positive guest feedback, your review has been shared with our team to help motivate them in the future. Wishing you a pleasant day Pak. Sincerely, David Lane General Manager More 

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Additional Information about Novotel Semarang

Address: Jalan Pemuda 123, Semarang 50132, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Semarang 5*
Number of rooms: 174
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel
Hotel Style:
#3 Luxury Hotel in Semarang
#4 Business Hotel in Semarang

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