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Novotel Semarang

Jalan Pemuda 123, Semarang 50132, Indonesia
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Novotel Semarang
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Novotel Semarang
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489 Reviews from our TripAdvisor Community

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Traveler rating
    95
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    80
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    15
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152
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (121)
  • Jun-Aug only
    (130)
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    (117)
  • Dec-Feb only
    (121)
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Semarang, Jawa Tengah, Indonesia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

It was the Ied Holidays, family gather together after being scattered across regions. Our family got rooms on the same floor but one cousin had to move because the room leaked. Towels in the room had to be changed because they were not clean. We had to make do with extra bed that were antiqued and old. My sister got... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second time to Novotel Semarang. Back again after 2 years. Stayed from 20 july to 22 july ,well, i should say the quality of this hotel is still well maintained and staffs standard very good. The process of check in was real fast. thou this time i did not get the paragon mall view, but the standard... More 

Was this review helpful? Yes 1
Solo, Indonesia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at novotel hotel for 2 nights. Nice hotel, clean, and friendly staff. The hotel looks old (visible from the existing furniture), but the cleanliness of the hotel was excellent. Very strategic location in the city center, close to Semawis, the Old Town, Simpang Lima. Staff handled our orders very well, non-smoking room with a view on the Jalan... More 

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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was visiting this hotel with my family on December 2014. This hotel was nice with professional and helpful staff. Their location also very good as it is close to the old town and tourism object in Semarang. Their food also great. I would come and stay in this hotel again when I come to Serangan next time.

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ruth T, Thank you kindly for your positive feedback, we appreciate you sharing your experience with our fellow Tripadvisor readers. Wishing you a pleasant day. Sincerely, David Lane General Manager More 

Bali
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Novotel Semarang a few times in 2013 and 2014 for a government project. It was a great experience and we decided to go for a long weekend vacation (we do live in Bali by the way). Why? Because its just great, the service, ambiance, breakfast, small pool, central location, rooms ae very comfy makes you feel at... More 

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Christian F, Thank you kindly for your positive feedback, we appreciate you sharing your experience with our fellow readers. Wishing you a pleasant day. Sincerely, David Lane General Manager More 

Jakarta
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Planned to stay here for 2 nights but extend it for another night. Got 2 nights in Standard room and later moved to Superior room. Funny that the AC wasn't cool in Standard room but got better once upgraded to Superior. Overall, the room is big, as common thing for old hotel and it has bathtub (I prefer shower). Breakfast... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ibu Senjamerah, Thank you for taking the time to provide us with your valuable feedback. I must admit I was pleased to read that our team's Customer service exceeded your expectations. The team and managers work hard to provide an enjoyable experience for all our guests. With regards to the age of the hotel please allow me to share... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Novotel is a good hotel from interior,service and location are best and valuable, the price is less expensive. Thank you trip advisor and my hoteliers colleagues for advising me this place. I have tried all the facilities on this hotel and I'm satisfy, only one part from the place that you have to little bit improve but overall is good.... More 

Was this review helpful? Yes
GManagerNOV, Manager at Novotel Semarang, responded to this review

Dear Trinil O, Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I always stay in Novotel for my regular business trip in Central Java & Yogyakarta. Bu far Novotel Semarang is above average compare to similar chain in Yogya and Solo. I like the room since its a bit newer, and also the choices of b'fast. Location wise is also very strategic. I definately will stay here again everytime I go... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Wibawa J, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back... More 

Jakarta, Indonesia
3 of 5 stars Reviewed 3 weeks ago

I made agoda prepaid booked room for 3 nights ( superior twin room). At the 2nd day morning, I asked front desk staff if it is possible to change room to other side hotel for a better view ( city view ). He said, we could not make it for your type of room, but the superior room is still... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Irwan H, Can I request you please contact me directly so that I can fully investigate your feedback. I would dearly like to know more so that I can personally apologise for the error. Please know that it is not our practice to downgrade a guests. Once again my apology for this experience and I can be contacted directly... More 

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