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Novotel Semarang

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Jalan Pemuda 123, Semarang 50132, Indonesia
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Novotel Semarang
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Novotel Semarang
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445 reviews from our community

Traveler rating
    81
    246
    76
    29
    13
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137
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170
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
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Cary, North Carolina
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

After spending 19 hours visiting vendors, being up since 4 AM, I checked into this hotel around 7 PM, got to my room and realized that room was warm. Thinking because it was not occupied , I put the room key in slot which turns electricity on and left for dinner. Come back after 2 hours, the fan is blowing... More 

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel on two different occasions in the last 12 months and have always found it to be satisfactory. The hotel facilities in terms of restaurants, gym and swimming pool have always been good. I would definitely recommend this hotel to anyone staying in Semarang, especially if staying on business.

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Nathan D, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you... More 

Solo, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fast Check in process,good room,nice breakfast they have jamu stall. Near paragon,toko oen,gramedia. Good hospitality showed by the staff. Responsive handle with my a lot of request :-D. No complaint when I stayed in there.

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Tara Satrio A, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming... More 

Jakarta
Top Contributor
95 reviews 95 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just stay there for a night last week. Location is good, in the center - just across Paragon and a few minutes walk to Lawang Sewu. Room is quite spacious but the interior is old - the floor, the bed, the wardrobe etc. Try breakfast, lunch and dinner in the Food Square? resto in M floor.... Nothing special and quite... More 

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Jthendra, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel a few weeks back, an OK novotel with great central location (paragon opposite). Service is as per Accor standard and the rooms are a bit old but acceptable. Breakfast itself has a good variety.

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Traveller888333, Thank you for choosing the Novotel Semarang for your accommodation. It is always a pleasure to read when a valued guest has enjoyed his stay with us. Your kind feedback has also been shared with our team to encourage them to always strive for superior guest service and keeping a well maintained Hotel. Thank you again for the... More 

Sentul, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stay 3 night with family, good hotel in central location in semarang city. This hotel located not far from lawang sewu and simpang lima, only few minutes drive from this hotel. This hotel clean and the room is big enough for family. They have shuttle car to pick up the guest from airport/train station, and the staff very helpful.

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Boenaidy, Thank you for choosing Novotel Semarang and taking the time to tell us about your experience here with us. It was certainly our pleasure to have you as our guest, and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Its not new , old hotel in the center of the city. Still keeping clean and having good spacious rooms. Lobby is very good with nice staff. Breakfast is with many items but mainly for local people. Paragon mall is opposite so very convenient. Pillows and bed are ok , but should be provide better towels in bathroom. I Stayed... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Sarath Nair K, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming... More 

Surabaya, Indonesia
Top Contributor
55 reviews 55 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel located in front of Paragon mall and just around 3 km from Simpang Lima. Lawang sewu is only 5 minutes drive from this hotel. Everything was okay, room size is acceptable, good bed and pillow, room was bit dark, breakfst is standard, nothing special but nothing to complain also.

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Mikhael M, Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back... More 

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