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Novotel Semarang

4.0 of 5 Jalan Pemuda 123, Semarang 50132, Indonesia
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Novotel Semarang
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Novotel Semarang
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420 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

We checked in very late just after midnight as we were driving for 5 hours from our hometown and we couldn't came earlier due to some activities on the afternoon. So once we're arrived we showd our booking for a standard non smoking room, and because all the rooms have been taken then they gave us free upgrade to a... More 

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent stay at the Novotel, definitely stay again ! They have a free shuttle bus service from airport...but notify them ahead of stay. I didn't, and caught a bluebird Taxi..and got ripped off..the driver pretended he didn't know where it was, feigned confusion, pulled over in backstreets and apparently asked other drivers where it was..anyway..after all my Travels through Indo,... More 

Was this review helpful? Yes 1
Bandung, Indonesia
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My stay in Novotel Semarang was last Christmas holiday with my big family. We checked-in one day after Christmas in the afternoon. The check-in process took about 1 hour until we all got our room cardkeys, but it turned out that we still couldn't get into the rooms because they were not ready yet! So we had to wait at... More 

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Jooneek, Thank you for giving a time to tell us about your experience in Novotel Semarang. My apology that your experience during your stay did not meet your expectations, especially during your check in and more over when our housekeeping missed to make up your room. Indeed, we must be able to explained that we were prioritizing room with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Novotel Semarang Team is the best! They did above expectation is assisting me to prepare a surprise for my girlfriend. No question asked when i asked them to put a letter and rose on the bed before my girlfriend checked in, they just did it! As a result she loves me more! Thank you and great work team! This is... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am staying only one night here, so far the room was clean and good, breakfast was okay as well. Too bad I don't have a chance to see other facilities. But so far in my limited time, I think it is one of the best Novotel.

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear JRotikan, We very much appreciate on your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Previously always stay here every month when I travel to Semarang. Nice hotel actually. Several things to notice, room in the lower floor might a little bit noisy at night. You will somehow hear the music from the club below. And got bad experience when waitress offered me to buy lunch package actually for 4 person although she knew I... More 

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Frits C, Further to our previous communication please allow me to again apologize for your poor experience in our Citrus Restaurant. The Waitress which sold you the monthly promotion of our Super-Sized burger was not intentionally trying deceive you. Furthermore please allow me to apologize for the spilled sugar syrup and the noise complaint. Our Food & Beverage Manager’s... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Novotel from January 30 to 2 Feb 2015. Hotel is very conveniently located, across the main shopping mall, Paragon. My room was the standard room and came with pleasing and cleanliness. Rather modern with glass doors for the bathroom. Pool was rather small and it had a jacquizi. The staff - reception, concierge and at the... More 

Review collected in partnership with this hotel

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Brigit A, Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you... More 

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Additional Information about Novotel Semarang

Address: Jalan Pemuda 123, Semarang 50132, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Semarang 4*
Number of rooms: 174
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel
Hotel Style:
#3 Luxury Hotel in Semarang

163 photos of this hotel

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Business center/function rooms (2)
Hotel & grounds (12)
Room/suite (28)
Bathroom (12)
Pool/beach area (5)
View from room (8)
Dining (13)
Other (45)

Management photos: Courtesy of the property manager

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Room/suite (11)
Pool/beach area (1)
Dining (7)
Hotel & grounds (8)
Other (11)
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