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All 40 Semarang hotels

Novotel Semarang

4.0 of 5 Hotel   |   Jalan Pemuda 123, Semarang 50132, Indonesia
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Ranked #7 of 40 Hotels in Semarang
A recent review
5 of 5 stars reviewed 3 days ago
July J Cirebon
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358 reviews from our community

Traveler rating
    65
    197
    60
    23
    13
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

im staying in Novotel Semarang for Business Trip from 4 to 13 September 2014. im writing this while im still staying at the hotel. i just want to share a little complaint of my staying at Novotel Semarang. Well, from yesterday til today (9 to 10 Sept) my towels not being replaced. So i just called the housekeeping and now... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Pak Rakhman07, Thank you for your feedback Pak, your review has only just been published to us today on the 19th of September. Unfortunately this has not allowed me to clarify with you during your stay why the towels were not changed daily, please allow me to do so now. As a Novotel, we are very focus on environmental... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

+ Strategically located, near paragon mall - one of the biggest mall in the city. + Nice reception area though not too spacious. + My checkin process was pretty fast. + Complete room equipment (varied towel size, robe, cloth hanger, hairdryer, wifi, minibar, etc) + decent breakfast buffet + polite assistance from staffs. - My friend's had to wait for... More

Was this review helpful? Yes 2
Jakarta, Indonesia
Top Contributor
59 reviews 59 reviews
48 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed a few times at the Novotel as well as other hotels in Semarang, and the Novotel is one of my preferred places. Rooms are good, but need some renovation. Bathrooms are good as well. Front office staff is friendly and efficient. A huge, huge minus though is the service during breakfast: Staff at the egg counter completely... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Semarang. Firstly, please allow me to apologize for the poor experience during breakfast. I have met our Food & Beverage Manger to discuss where our procedure for coffee & Tea service failed during your visit. He has assured me that the system where... More

Jakarta
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

well, i stayed many times at this hotel. it's like a second home to me. The room was cozy as always. the check in time was very fast. The staffs are so nice and friendly. This hotel is certainly recommended.

Review collected in partnership with Accorhotels.com

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Agus Junus, Thank you for choosing Novotel Semarang and taking the time to tell us about your experience hire with us. It is a pleasure to read that you enjoyed our cozy room and to learn your check in process was efficient from our receptionist. And most importantly that you found our staff friendly. We are pleased to... More

Jakarta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

Room are clean, convenience, and complete facilities if we bring family. Food at restaurant during breakfast are so delicious especially variety of fruits and desert that make children very much like it.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ibu/Bapak Nanung, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back... More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 4, 2014

Stayed at the Novotel Semerang on a four day work trip last month and I was very pleasantly surprised by the Hotel. The Hotel shows all wear and tear of a very busy hotel, and the reason its busy is its great staff and their attitude to guest satisfaction. Check in was quick and easy, and the room although showing... More

Was this review helpful? Yes 2
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. David, Greetings from Novotel Semarang! Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. Indeed, our hotel is strategically located in the Central Business Distric Area. It is also a pleasure to read that you found service from our staff that satisfy you and also hear that you enjoyed our spacious... More

Surabaya
2 reviews
1 of 5 stars Reviewed August 4, 2014

I booked the hotel for one nite stay with my wife n kids, requested for non-smoking and placed in 3rd floor room 305. For first glimps its allright, the hotel staffs are nice n friendly, but the room I occupied, I'm not impress by its interior design, its so 90's hotel kind of looks, and not save for kids to... More

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Sir, Greetings from Novotel Semarang! Firstly, I would like to thank you for your valuable feedback, we very much appreciated it. I am pleased to share that we have already started a minor refurbishment of parquetry flooring, bathtubs and hand wash basins during the quiet Ramadan month. If I may share further; so that we can maintain an international... More

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Additional Information about Novotel Semarang

Address: Jalan Pemuda 123, Semarang 50132, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Semarang 4*
Number of rooms: 174
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel

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