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All 38 Semarang hotels

Novotel Semarang

4.0 of 5 Hotel   |   Jalan Pemuda 123, Semarang 50132, Indonesia
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76%
Ranked #7 of 38 hotels in Semarang
A recent review
5 of 5 stars reviewed 1 week ago
Dhee T Jakarta, Jakarta Raya, Indonesia
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340 people have reviewed this hotel

Traveler rating
    62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
Jakarta, Jakarta Raya, Indonesia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying here for 2 days with family. Excellent service for a good price, the bed so awesome, make you lazy to wake up hehe. Just need more variant at breakfast. Beside that I am so satisfied. I think i will hold my wedding reception here. ps: check the restaurant beside the hotel. they served unique food..

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ibu Dhee T, Greetings from the Novotel Semarang, thank you kindly for your wonderful review. I was very pleased to read your review to my Management team during morning briefing. Your kind feedback will help to motivate my team and is shared to all Hotel staff. With reference to your wedding needs, please contact me directly so that I... More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A short 2 day business stay at the Novotel turned out to be a very pleasant experience. The hotel appears in generally good shape, has all the usual features that one would expect from a Novotel anywhere in the world and had an abundance of very helpful and friendly staff who couldn't do enough to make my stay pleasurable. I... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Garry, Thank you for choosing Novotel Semarang and taking the time to tell us about your pleasant experience with us. It was a pleasure to read that you had an excellent stay with us and particularly value our hotel. Your positive feedback on the service by our team is most gratifying and will be shared with the entire... More

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights and was quite impressed with the facilities and services their offer. Came here early and room was not ready, the front desk promised to call me at 1PM. Went to have lunch at the Paragon Mall across the street and, surely, at 1PM my mobile phone rang letting me know that the room is... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Iman Hidajat, Thank you for choosing Novote Semarang and taking the time to tell us about your experience here with us. It was certainly our pleasure to have you as our guest, and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look... More

Jakarta, Indonesia
Top Contributor
61 reviews 61 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I used several rooms on 4th floor for the big families due to a wedding occasion. We used standard rooms and superior rooms. I and my wife booked through tripadvisor in which we were redirected to the accorhotels.com. We booked around 2 months in advance and we got a very GREAT price including breakfast. I could not think of any... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Pak/Ibu, Thank you for choosing the Novotel Semarang for your recent weekend / wedding holiday. It is always a pleasure to read when a valued patron has enjoyed their stay with us. Your kind feedback has also been shared with our team to encourage them to always strive for superior guest service and keeping a well maintained Hotel. Thank... More

Bangkok, Thailand
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 22, 2014 via mobile

I tried my hardest to like this hotel but I have failed. The room had 3 faults 1. The sink would not empty 2. The bath tub filled during the shower 3. The roll up blind between the bedroom and the bathroom was broken. 1 out of 3 was fixed. The Citrus bar is a prostitute area with the full... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr Expatin Thailand, Firstly please allow me to apologise for the poor experience you encountered at our Hotel. I assure you this is not the normal experience or ambiance we provide at the Novotel Semarang. With reference to your feedback on maintenance, if I may share, every year we run an intensive Ramadan room maintenance program. This includes fully... More

Surabaya, Indonesia
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 15, 2014

went to stay there for 3 days with family after waiting long for check in,they put us in the room in the smoking area floor even though we asked for no smoking room breakfast buffet was quite nice,and room was also nice,problem is we can smell the cigarette smoke as they put us in the smoking area floor

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr David S, Thank you for taking the time to provide us with your valuable feedback. I agree that it is unusual to have half a floor smoking and the other half none smoking. To be honest, you are the first negative feedback I've received about this setup, though, I am sure others have felt the same as you... More

Milano
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 10, 2014

around 20min for check in. and my colleague room not available yet even 5pm we came to hotel. and floor were so lousy. many kids around there. nobody care it. they use lift like play. we need wait more than 10min lift coming. because they use lift for play. Why hotel staff do nothing ? very terrible.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Isola2014, Thank you for taking the time to share with us your valued feedback, please allow me to apologise for the noise and general impact the Student groups had on your experience. Please know that during the first week of June the city of Semarang was hosting a national event to celebrate Cultural Dance and Arts, with School groups... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

The hotel is in the city center where you can check the local cullinary around, its also located in walking distance to Paragon Mall. The room is great, same goes to the breakfast, a lot of good varieties. The only thing i'd like to comment is the receptionist, the girls especially. They ain't friendly at all, its a shame since... More

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Additional Information about Novotel Semarang

Address: Jalan Pemuda 123, Semarang 50132, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Semarang 4*
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Luxury Hotel in Semarang #6 Business Hotel in Semarang
Hotel Class
Official Description (provided by the hotel)
Located in the heart of business district and facing the biggest & newest shopping center. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more....To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. To complete your leisure moments with Novotel, visit our Club 123 ! The most hip place in town with daily live band and resident DJ every night !Semarang is a business city which also offer a rich and beautiful historical heritage such as Kota Lama & Sam po kong temple and also famous with the uniqueness of its culinary. Being a part of this splendid city, Novotel Semarang offers all the best to its customer such with easy access to the biggest shopping center, easy access to and from Airport / Train Station and easy access to tourist destination which make us a perfect and ideal choice for your business and leaisure !WELCOME TO NOVOTEL SEMARANG ........ ! ... more   less 
Number of rooms
174

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