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Novotel Semarang

4.0 of 5 Jalan Pemuda 123, Semarang 50132, Indonesia
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#7 of 40 hotels in Semarang
350 Reviews 4 of 5 stars
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Novotel Semarang
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Novotel Semarang
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350 people have reviewed this hotel

Traveler rating
    62
    194
    59
    22
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Jakarta, Indonesia
Top Contributor
59 reviews 59 reviews
48 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed a few times at the Novotel as well as other hotels in Semarang, and the Novotel is one of my preferred places. Rooms are good, but need some renovation. Bathrooms are good as well. Front office staff is friendly and efficient. A huge, huge minus though is the service during breakfast: Staff at the egg counter completely... More

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Jakarta
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

well, i stayed many times at this hotel. it's like a second home to me. The room was cozy as always. the check in time was very fast. The staffs are so nice and friendly. This hotel is certainly recommended.

Review collected in partnership with Accorhotels.com

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Jakarta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Room are clean, convenience, and complete facilities if we bring family. Food at restaurant during breakfast are so delicious especially variety of fruits and desert that make children very much like it.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ibu/Bapak Nanung, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back... More

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Novotel Semerang on a four day work trip last month and I was very pleasantly surprised by the Hotel. The Hotel shows all wear and tear of a very busy hotel, and the reason its busy is its great staff and their attitude to guest satisfaction. Check in was quick and easy, and the room although showing... More

Was this review helpful? Yes 2
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. David, Greetings from Novotel Semarang! Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. Indeed, our hotel is strategically located in the Central Business Distric Area. It is also a pleasure to read that you found service from our staff that satisfy you and also hear that you enjoyed our spacious... More

Surabaya
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked the hotel for one nite stay with my wife n kids, requested for non-smoking and placed in 3rd floor room 305. For first glimps its allright, the hotel staffs are nice n friendly, but the room I occupied, I'm not impress by its interior design, its so 90's hotel kind of looks, and not save for kids to... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Sir, Greetings from Novotel Semarang! Firstly, I would like to thank you for your valuable feedback, we very much appreciated it. I am pleased to share that we have already started a minor refurbishment of parquetry flooring, bathtubs and hand wash basins during the quiet Ramadan month. If I may share further; so that we can maintain an international... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

It was excellent choice to stay in Novotel Semarang. Thanks for the hospitality of the staffs. Great location in front of mall. But one room needs attention on shower and other on the smelly mini bar.

Review collected in partnership with Novotel Hotels

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr/Mrs.Nurlijan, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Jakarta, Jakarta Raya, Indonesia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

Staying here for 2 days with family. Excellent service for a good price, the bed so awesome, make you lazy to wake up hehe. Just need more variant at breakfast. Beside that I am so satisfied. I think i will hold my wedding reception here. ps: check the restaurant beside the hotel. they served unique food..

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Ibu Dhee T, Greetings from the Novotel Semarang, thank you kindly for your wonderful review. I was very pleased to read your review to my Management team during morning briefing. Your kind feedback will help to motivate my team and is shared to all Hotel staff. With reference to your wedding needs, please contact me directly so that I... More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 12, 2014

A short 2 day business stay at the Novotel turned out to be a very pleasant experience. The hotel appears in generally good shape, has all the usual features that one would expect from a Novotel anywhere in the world and had an abundance of very helpful and friendly staff who couldn't do enough to make my stay pleasurable. I... More

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GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Garry, Thank you for choosing Novotel Semarang and taking the time to tell us about your pleasant experience with us. It was a pleasure to read that you had an excellent stay with us and particularly value our hotel. Your positive feedback on the service by our team is most gratifying and will be shared with the entire... More

Jakarta, Indonesia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 4, 2014

I stayed here for two nights and was quite impressed with the facilities and services their offer. Came here early and room was not ready, the front desk promised to call me at 1PM. Went to have lunch at the Paragon Mall across the street and, surely, at 1PM my mobile phone rang letting me know that the room is... More

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mr. Iman Hidajat, Thank you for choosing Novote Semarang and taking the time to tell us about your experience here with us. It was certainly our pleasure to have you as our guest, and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look... More

Jakarta, Indonesia
Top Contributor
63 reviews 63 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 27, 2014

I used several rooms on 4th floor for the big families due to a wedding occasion. We used standard rooms and superior rooms. I and my wife booked through tripadvisor in which we were redirected to the accorhotels.com. We booked around 2 months in advance and we got a very GREAT price including breakfast. I could not think of any... More

Was this review helpful? Yes 1
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Pak/Ibu, Thank you for choosing the Novotel Semarang for your recent weekend / wedding holiday. It is always a pleasure to read when a valued patron has enjoyed their stay with us. Your kind feedback has also been shared with our team to encourage them to always strive for superior guest service and keeping a well maintained Hotel. Thank... More

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Additional Information about Novotel Semarang

Address: Jalan Pemuda 123, Semarang 50132, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Semarang 4*
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Also Known As:
Novotel Semarang Hotel Semarang
Semarang Novotel

113 photos of this hotel

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Amenities

Hotel Style
#4 Luxury Hotel in #6 Business Hotel in
Hotel Class
Official Description (provided by the hotel)
Located in the heart of business district and facing the biggest & newest shopping center. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more....To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. To complete your leisure moments with Novotel, visit our Club 123 ! The most hip place in town with daily live band and resident DJ every night !Semarang is a business city which also offer a rich and beautiful historical heritage such as Kota Lama & Sam po kong temple and also famous with the uniqueness of its culinary. Being a part of this splendid city, Novotel Semarang offers all the best to its customer such with easy access to the biggest shopping center, easy access to and from Airport / Train Station and easy access to tourist destination which make us a perfect and ideal choice for your business and leaisure !WELCOME TO NOVOTEL SEMARANG ........ ! ... more   less 
Number of rooms
174

Questions & Answers

Questions? Get answers from Novotel Semarang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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