We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Semarang

Hotel website
Jalan Pemuda 123, Semarang 50132, Indonesia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Novotel Semarang
Professional photos View all
Browse nearby
Novotel Semarang
Add Photo Write a Review

474 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    93
    259
    78
    31
    13
See reviews for
145
56
55
179
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (474)
  • Mar-May only
    (121)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (121)
All months
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first time staying at Novotel Semarang and it will not be my last. From the moment I arrived the staff were very friendly and professional. The room was very comfortable and spacious with a very comfortable and clean bed. Thanks to everyone involved at this hotel for making it such a great place to stay. Will be... More 

Was this review helpful? Yes 1
Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed two nights at the Novotel hotel. The staff was very helpful and the hotel was really nice. They had a really super buffet breakfast. The only suggestion I would make is make sure you ask for a non-smoking room if you are a non-smoker. We ended up having to stay in a smoking room which was not pleasant.... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Wanderung2013, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Nevertheless, please accept our apology for your inconvenience. We have conduct a refreshment training to our... More 

Rotterdam, The Netherlands
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been in this hotel. As a platinum accor member we always chose Novotel. But this hotel isn't the best. perhaps they have renovated in 2015, but in 2014 the chairs in the lobby were old, in the restaurant is a step which you don't notice if you don't know and I felt down. I told them 3 years... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

dear Kees S, Thank you for giving a time to tell us about your experience in Novotel Semarang. My apology that your experience during your stay did not meet your expectations.. I am pleased to inform you that we have started a project to improve the quality of the room so that we can provide more convenience to our guests... More 

Malang, Indonesia
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed in novotel last weekend with my husband and my 3 year old daughter. When I arrived with my daughter only, no one helped me carrying my luggage. It was pretty difficult to handle 3 bags, stroller and toddler. We got room in 4th floor. The room was spacious and well equipped. The bathroom was quiet dark but equipped... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Mrs. Indira Ratih, Firstly please allow me to apologize for the very poor experience you had with us. Please allow me to assure you this is not an endemic problem. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have done refreshment training to... More 

Jakarta, Indonesia
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for 1 night in their standard room (131), check in on 1 p.m. i had to wait 30 minutes while served welcome drinks. Understandable as their check in time is 2 p.m Room is spacious with fast wifi in room, comfy bed with lots of pillow! Bathroom provided all amenities and hair dryer, floor is wooded so nice... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Valent F, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

Breakfast spread is fantastic with great varieties. Eat from 6 to 10 am and no need for lunch! Great value, isn't it? We met the young male housekeeper who cleaned our room. Very hardworking and friendly. His smile will put a smile to your face as well. My wife and I stayed at this hotel for the 3rd time, to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear yanklee, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back and... More 

Dubai, United Arab Emirates
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed with my family to celebrate our anniversary. The hotel staff surprised us with beautiful decoration in our room on our arrival. The staff are very friendly. The pool is small but nice and the gym is small but well equipped. The room is cleaned, but need more lighting in the bathroom. It is too dark. And the management should... More 

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear Vivi-mohan, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Please accept our apology regarding our bathroom lighting and old towels. We have our engineer team... More 

The Hague
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 13, 2015

Living in Semarang during the fifties, made a return visit desirable but now with a little more time to look around. We stayed for the second time in Novotel, but decided now to choose for the minimalist style of an Executive room equipped with wooden parquet floors, a separating lighted glass panel between bed- and bathroom, an adjustable spacious working... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GManagerNOV, General Manager at Novotel Semarang, responded to this review

Dear buaya40, Thank you for choosing Novotel Semarang and taking the time convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

183 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (142)
Viewed
Room/suite (35)
Viewed
Bathroom (17)
Viewed
Dining (15)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (5)
Viewed
View from room (8)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (11)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay