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Crowne Plaza Semarang

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Jl Pemuda 118, Semarang 50123, Indonesia
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Crowne Plaza Semarang
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Crowne Plaza Semarang
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Semarang
See the most recent reviews
Hong Kong, China
Top Contributor
69 reviews 69 reviews
61 hotel reviews
232 helpful votes 232 helpful votes
3 of 5 stars Reviewed January 19, 2015

One thing that I remember for this hotel was their price: very cheap just under USD 50 , for 4/5star hotel... But the price reflect to their quality itself... Compare to another upscale hotel in Jakarta/Bali, this Crowne Plaza Semarang is nothing... Small room, standard breakfast, dizzying layout, very crowded especially in weekend (connected to Paragon Mall, you must wait... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear FSB_81 from Hongkong Thank you for taking the time to express your thoughts and concerns. We are very disappointed to hear about your experience on your recent stay. We have also noted your concerns on our services that you had during your stay. Please be rest assured that it will be our continued endeavor to improve our services. We... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2015

I have stayed at this hotel several times over the past year and have never been disappointed. This trip was no exception. What makes this hotel stand out is the staff who routinely go above and beyond to provide excellent guest service. On this trip, a family death resulted in my arriving two days early and there was a mix-up... More 

Was this review helpful? Yes 3
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Suhai001 from Canada, Thank you for choosing Crowne Plaza Semarang for your stay whenever you are coming to Semarang. We are delighted to learn that you enjoyed your stay especially with our Assistant FO Manager solution, as well as facilities provided by the hotel. Additionally, we are happy to know that you have noticed the upgrade of our Wi-fi,... More 

Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 7, 2015

My first visit to Semarang and enjoyed the stay at this hotel very much. The hotel was adjoined to the Paragon mall where shopping and food plentiful. Welcome drink was a bit peculiar as it was cold lime juice without sugar for thirst quencher. No complaint as I drank more than once after coming back from sightseeing and shopping. Check... More 

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear rahim_1881 from Kuala Lumpur, Thank you for choosing Crowne Plaza Semarang and taking your time to review our hotel. We are delighted to learn that our services provided by our colleagues exceed your expectation and made your stay enjoyable. We look forward to welcoming you back whenever you visit Semarang in the near future. Best Regards Lidwina Tyastuty Director... More 

Jakarta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2015

This my 2nd visit come to semarang and stay @crown hotel, i'm really surprised with my room condition cause my room is big. I give clue for you guys if you want get a big room please ask to recepsionis or when you booked this hotel with a corner room. You can get a big room but same price with... More 

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Yogasiahaan, Thank you for choosing Crowne Plaza Sermarang as a place to stay . We are happy to learn that you enjoyed your stay especially with our room facilities. Looking forward to welcoming you back in the near future. Best Regards Lidwina Tyastuty Director of Sales & Marketing More 

Ottawa, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 5, 2015

Samarang's Crown Plaza was first class all the way. The facilities, location, price and staff earn it 5/5s. But on top of that, the restaurant manager 7th floor will is a wealth of knowledge and will accommodate orders from the neighboring Chinese restaurant to mix in with his restaurant- great service. Great place for any travellers to recharge. Workout room... More 

Was this review helpful? Yes
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear EricLetts, Thank you for choosing Crowne Plaza Semarang as a place to stay in Semarang. We are happy to learn that you enjoyed our facilities, location as well as services. Surely, this comment will motivate all of us to work best in our industry. We look forward to welcoming you back in the near future. Best Regards Lidwina Tyastuty... More 

Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed January 5, 2015

This well located hotel has provided me with a lot of convenience..not only because of its prime location and the private access to Paragon mall but also services provided by the staffs. As a member of IHG, I was welcomed warmly by the receptionist though I had to wait for a while to have my room prepared but since the... More 

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear RIni6205, Thank you for choosing Crowne Plaza Semarang and also being a loyal member of IHG Rewards Club. We are delighted to learn that you had an enjoyable stay with us, especially with our facilities and services. Looking forward to welcoming you back in the near future. Best Regards, Lidwina Tyastuty Director of Sales & Marketing More 

Kebumen
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2014

It's back again in Semarang, and again, I chose Crowne Plaza for its easy access to the mall. I see some improvements since my last stay, noticeably, the valet service is way faster. Sure they put my car in the rear parking lot, but they also prepare it the next day in the front parking lot, so I can take... More 

Was this review helpful? Yes 1
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Mr. Andi_Huang, Thank you for choosing Crowne Plaza Semarang for your place to stay in Semarang. We are happy to learn you had an enjoyable stay with us and you had seen an improvement on our parking services as well as our room facilities. . We have noted your concern about coffee machine and we are looking to keep... More 

Senior Contributor
28 reviews 28 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 21, 2014

A great hotel in the capital city of Central Java, budget hotel prices with very high quality accomodation. There is a nearby hotel run by a local brand which is commendable but this international chain is even cheaper and with great tasting food. Club lounge access lacks some warmth thoug, but it still was a great stay. Having a shopping... More 

Was this review helpful? Yes 1
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear ermscram, Thank you for choosing Crowne Plaza Semarang and taking the time to review in TripAdvisor. We are happy to learn that you enjoyed staying with us and we will keep on improving our services especially on our Club Lounge. We are looking forward to welcoming you back and hope when you return you will see the improvement made.... More 

jakarta
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 20, 2014

Almost all of the four and five star Hotel in Semarang is located in prime area, but the added value of this hotel is next to Paragon Mall with varieties of restaurant and cafe> this hotel also have a private access to the mall. The room interior quite luxurious with fresh design, the best so far in Semarang. There are... More 

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Mr. Amzeeshan from Jakarta, Thank you for choosing Crowne Plaza Semarang and sharing your experience at TripAdvisor, We are happy to learn that you had an enjoyable with us. Looking forward to welcoming you back in the near future both for business and holiday. Best Regards Lidwina Tyastuty Director of Sales & Marketing More 

Contributor
20 reviews 20 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 11, 2014

The Crowne Plaza is in a perfect location. Few steps away from a shopping centre which contains some great restaurants. Try the Thai Restaurant in the shopping centre. The hotel is very clean and nicely decorated. The staff have excellent performance, very kind and helpful. The only problem is the payment, not all debit cards are accepted, Union Pay is... More 

Was this review helpful? Yes
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear UweT, Thank you for choosing Crowne Plaza Semarang as a place to stay during your business trip to Semarang. We are delighted to learn that you have an enjoyable stay especially with the hotel location as well as our services. We are looking forward to welcoming you back whenever you stop by in Semarang. Best Regards Lidwina Tyastuty Director... More 

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