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Crowne Plaza Semarang

4.5 of 5 Jl Pemuda 118, Semarang 50123, Indonesia
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Crowne Plaza Semarang
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Crowne Plaza Semarang
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316 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indonesia
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars NEW

The restaurant staff was courteous and the best thing at Crowne Plaza Semarang was their food with affordable price. The pool and guest toilet were average and not really clean and the room was too packed and the hotel is attached to the mall that can be a good and bad thing and took time to park our car indeed.

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear AwanJ from Indonesia, Thank you for for choosing Crowne Plaza Semarang on your recent visit to Semarang. We are happy to learn that you enjoyed our restaurant services . We have noted your comment on the parking facilities at the hotel. In the next development phase, we have put this matter in our consideration of additional parking spacing which... More 

Perth
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our 3 night stay at this hotel. The hotel is fairly new and well finished. The suite we had was very spacious and well maintained. My only slight complaint was with the lack of adult cereals for breakfast, for example, bran, weet bix and muesli. Overall, a really nice hotel and the staff are very friendly.

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear sjbsteven from Perth, Thank you for choosing Crowne Plaza Semarang and taking your time to review our hotel. We are happy to learn that you enjoyed your stay especially our Suite Room. We really appreciate for your comment about cereal in our buffet breakfast and will be considered as part of our buffet variety We are looking forward to... More 

Bali, Indonesia
Top Contributor
80 reviews 80 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel offers pretty much everything a business traveler needs, but it's identical to every other hotel being built in Indonesia these days including being attached to a mall. Good hotels used to have some character and style, but I guess those days are sadly gone. On the plus side, staff were pleasant and helpful, the linens were good quality... More 

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear indonesia80571 from Bali, Thank you for taking the time to share your feedback in TripAdvisor. We are delighted to learn that you enjoyed our facilities and services provided by our colleagues We have noted your concern about the w-ifi connection in the room, and we are working to improve our internet service. We hope that you give us another... More 

Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the best 5 star hotel in Semarang for me. Side by side with a modern shopping mall. Relatively new, just open in maybe around 2012. Staffs are friendly, room is spacious and very nice. Very pleasant stay. Will always stay here.

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Frits C from Jakarta, Thank you for choosing Crowne Plaza Semarang for your place to stay in Semarang. We are pleased to hear that you had enjoyed stay with us We look forward to welcoming you back in the near future. Warmest regards, Angeline Josephine Asst. Marketing Communication Manager More 

Tegal, Indonesia
Top Contributor
62 reviews 62 reviews
57 hotel reviews
216 helpful votes 216 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed again in CP Semarang for the 4th time within the past 12 months but this time turn out to be disappointing stay. Booked the Deluxe room and told to the hotel manager that I will stay again then I saw my booking was modified to Club room on my IHG account.. Upon checkin, I was delighted that front office... More 

Was this review helpful? Yes 4
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Virtualaris, Thank you for being a loyal customer of IHG Rewards Club and taking the time to review our property. We are very disappointed to hear about your experience on your recent stay. We have also noted your concerns that you have faced during your stay. Please be rest assured that it will be our continued endeavor to improve... More 

Manchester, United Kingdom
Top Contributor
62 reviews 62 reviews
51 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed many times at this hotel so I am well qualified to comment. The infrastructure is first class and I always I have had a great experience. The chef & Club Lounge staff made food according to my dietary needs so full marks go to them! If they could have cashew nuts in the club lounge during the... More 

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear rm1003 from United Kingdom, Thank you for choosing Crowne Plaza Semarang for your place to stay in Semarang. We appreciated for your wonderful feedback toward every detail from rooms, gym, and amenities. We are happy to know that you have noticed the improvement of our Wi-fi​, as well as services especially that provided by Front Office Manager. Surely your... More 

Hong Kong, China
Top Contributor
63 reviews 63 reviews
55 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed January 19, 2015

One thing that I remember for this hotel was their price: very cheap just under USD 50 , for 4/5star hotel... But the price reflect to their quality itself... Compare to another upscale hotel in Jakarta/Bali, this Crowne Plaza Semarang is nothing... Small room, standard breakfast, dizzying layout, very crowded especially in weekend (connected to Paragon Mall, you must wait... More 

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear FSB_81 from Hongkong Thank you for taking the time to express your thoughts and concerns. We are very disappointed to hear about your experience on your recent stay. We have also noted your concerns on our services that you had during your stay. Please be rest assured that it will be our continued endeavor to improve our services. We... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 11, 2015

I have stayed at this hotel several times over the past year and have never been disappointed. This trip was no exception. What makes this hotel stand out is the staff who routinely go above and beyond to provide excellent guest service. On this trip, a family death resulted in my arriving two days early and there was a mix-up... More 

Was this review helpful? Yes 2
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Suhai001 from Canada, Thank you for choosing Crowne Plaza Semarang for your stay whenever you are coming to Semarang. We are delighted to learn that you enjoyed your stay especially with our Assistant FO Manager solution, as well as facilities provided by the hotel. Additionally, we are happy to know that you have noticed the upgrade of our Wi-fi,... More 

Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 7, 2015

My first visit to Semarang and enjoyed the stay at this hotel very much. The hotel was adjoined to the Paragon mall where shopping and food plentiful. Welcome drink was a bit peculiar as it was cold lime juice without sugar for thirst quencher. No complaint as I drank more than once after coming back from sightseeing and shopping. Check... More 

Was this review helpful? Yes
CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear rahim_1881 from Kuala Lumpur, Thank you for choosing Crowne Plaza Semarang and taking your time to review our hotel. We are delighted to learn that our services provided by our colleagues exceed your expectation and made your stay enjoyable. We look forward to welcoming you back whenever you visit Semarang in the near future. Best Regards Lidwina Tyastuty Director... More 

Jakarta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2015

This my 2nd visit come to semarang and stay @crown hotel, i'm really surprised with my room condition cause my room is big. I give clue for you guys if you want get a big room please ask to recepsionis or when you booked this hotel with a corner room. You can get a big room but same price with... More 

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Yogasiahaan, Thank you for choosing Crowne Plaza Sermarang as a place to stay . We are happy to learn that you enjoyed your stay especially with our room facilities. Looking forward to welcoming you back in the near future. Best Regards Lidwina Tyastuty Director of Sales & Marketing More 

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Additional Information about Crowne Plaza Semarang

Address: Jl Pemuda 118, Semarang 50123, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Number of rooms: 270
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Also Known As:
Crowne Plaza Semarang Hotel Semarang
Hotel Style:
#1 Luxury Hotel in Semarang
#1 Business Hotel in Semarang

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