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All 35 Semarang hotels

Crowne Plaza Semarang

4.5 of 5 Hotel   |   Jl Pemuda 118, Semarang 50123, Indonesia
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Ranked #1 of 35 hotels in Semarang
A recent review
4 of 5 stars reviewed 5 days ago
Rolmarmer Mittenwald, Germany
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157 people have reviewed this hotel

Traveler rating
    50
    68
    24
    5
    10
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mittenwald, Germany
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff is friendly, the rooms are spacious and clean, the restaurants serve fairly good food and it's right next or rather in a mall. The pool looks very nice and the gym is well equipped. Just hope it'll stillbe this way after a couple of years.

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Rolmarmer, Thank you for choosing to stay with Crowne Plaza Semarang on your recent stay. We are pleased to hear that you were happy with the room, restaurant, gym, location of the hotel and the staff service. We hope to welcome you back again should your travels bring you to Semarang. Best Regards, Anil Pathak General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

I visited both semarang and crown plaza hotel for the first time on 2-4 april 2014. We have a corporate event at that moment. I was so impressed (indeed) with all things in this hotel. Interior, facility and staff. The staff so helpfull and i feel that they're so honest serve cust. Thank you to banquete sale tim . Ninez... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Uli R, Thank you for your wonderful review on TripAdvisor. We're pleased to hear that you had an amazing stay with us and experienced superb service by our staff especially Rara and Ninez. We shared your comments with the staff and I am sure that will go a long way in motivating them to perform ever better. Guest experience... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Always come back to this hotel over and over again because of the staff friendliness, the consistant service and the sophisticated hotel. What touches me so much was the warmth by Melanie and Serrenata that makes me like a family. The staff at the lounge 11 floor was also great they served me with heart. This was the number one... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Tong V, Thank you for the great review and for your continued loyalty to Crowne Plaza Semarang. We are thrilled to have you stay with us and to learn our team members were welcoming and attentive, this is exactly the type of service we strive for. We are also glad to learn Melanie and Serrenata were very helpful and... More

Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Newly opened since 2012 the hotel is conveniently located nearby the famous city center Simpang Lima ( Five Intersections). Hotel interior and design is a bit awkward & too many corner walk. Perhaps the hotel is above the mall so that's only matters. Rooms ok & spacious with open sliding door to the bathroom. Wardrobes & amenities are met to... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Kusno-Sugeng, Thank you for taking out the time to write a review o f the hotel. We have also noted a few of your concerns on the interiors and design which I would admit is contemporary. We do regularly refresh the hotel outlets and rooms and we will definitely keep in mind your feedback in future product improvements. Look... More

Jakarta, Indonesia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the first time I stayed in Crowne Plaza. It was a great experience. The hotel was (is) a total satifactions to me. The room was very clean, the hotel staf was very helpful, friendly, polite in everyway. Located in a superb area, easy to get food. Do not hesitate to stay in this Hotel. Somehow, I had to... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Wtrisulo, Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at Crowne Plaza Semarang. We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with great service. We hope you were able to visit all our hotel... More

semarang
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has everything to offer a guest fantastic location right in the best shopping mall in Semarang. The rooms are of the highest standard and cleaning is also to a high standard. The restuarnts are something for eveyone and facilities pool and gym are good also. I stay here everytime I come to Semarang and would recomend it to... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Jongregory1972, Thank you for taking the time to share your review on TripAdvisor, and thank you for being our loyal guest. We are happy to hear that you enjoyed all the aspects of your stay. Your comments will be shared with our entire staff as a reinforcement to support their efforts in making Crowne Plaza Semarang a leader in... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This was my second time staying at this hotel, and I am totallt satisfied with what this hotel offered. Located on a shopping mall makes it easy and convenient to find food, and anything else. The only thing that needs to be fixed is the parking system. Since this hotel shared the same parking spots as the mall, it caused... More

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Mr. Ekokosasih, Thank you for your kind review about our hotel and chose to stay in Crowne Plaza Semarang for the second time. We are striving for providing the best services for all of our guests, and we are improving our parking services by upgrading our valet service. I hope you will have a better experience in the next... More

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in the center of town, but it's quiet. The staff is almost too friendly and helpful wishing to help and make your stay even better than it is already. The staff looks after you without you even noticing, it is a true treat to stay here. I booked straight through hotel, and for $50 dollars a... More

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Ms. Christy, Thank you very much for your kind review. We are happy to learn that you had an enjoyable stay with us. We are looking forward to welcoming you back to Crowne Plaza Semarang whenever you stay over in Semarang in the near future. Best Regards Lidwina Tyastuty Director of Sales & Marketing More

Semarang, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

Without a doubt, the staff at the Crown Plaza, and particularly the staff in the Club lounge are the most helpful, friendly and efficient I have met in the many IHG hotels I have stayed at. My 5 star satisfaction is mostly down to them. The worst I can say is that breakfast was crowded!

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CrownePlazaSemarang, Director of Sales at Crowne Plaza Semarang, responded to this review

Dear Mr. Trevor, Thank you for your great comment about out hotel. We are delighted to learn that you have an enjoyable stay with us. We look forward to welcoming you back to Crowne Plaza Semarang ! Best Regards Lidwina Tyastuty Director of Sales & Marketing More

Bandung, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago

I feel Very satisfied with this hotel,Everything is nice with the Comfort room and nice housekeeping staff.I very proud of this hotel which keep up the cleanliness with the luxury interrior.I'll come back guys the last my comment,I just want to say "this is the GREAT HOTEL"

Was this review helpful? Yes
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Nugroho Adi N, Thank you for your wonderful feedback on TripAdvisor. Your wonderful comment about our hotel is such a delight to read and we are more than happy to learn about your experience stay. Rest assured that we will cascade your favorable remarks on our team. We are looking forward to welcoming you back here. Best Regards, Anil... More

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Additional Information about Crowne Plaza Semarang

Also Known As:
Crowne Plaza Semarang Hotel Semarang
Crowne Plaza Semarang Hotel
Address: Jl Pemuda 118, Semarang 50123, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Semarang
#1 Business Hotel in Semarang
#1 Luxury Hotel in Semarang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Official Description (provided by the hotel):
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 
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