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Crowne Plaza Semarang

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Pemuda St. no. 118, Semarang 50123, Indonesia
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1 room 1 guest
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392 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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  • Dutch first
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  • Indonesian first
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    (392)
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Singapore, Singapore
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

In my opinion, the hotel was not up to a standard of IHG 5*, with limited options of food (1 food station just for plenty type of crackers), and over salted food... Buffet breakfast was a real dissapointment for us. Staffs - friendly service, just need a better grooming. Rooms - good sized and modern, bathtub was too big for... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Pankponky from Singapore, Thank you for choosing Crowne Plaza Semarang for your place to stay in Semarang. We are very disappointed to hear about your experience on your recent stay. We have also noted your suggestions regarding our food and beverage quality and addressed this matter to the Director. Please be rest assured that it will be our continued... More 

Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I enjoyed my stay at Crowne Plaza Semarang. The hotel location is excellent, as it adjoins the mall - we ended up having an excellent meal at the Thai restaurant in the mall - I would recommend it. We also tried the restaurant at Crowne Plaza and had the local Semarang soup (I think it was called 'Soto Semarang') -... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Ms Ruth S, Greetings !​ Thank you for choosing Crowne Plaza Semarang for your stay recently and taking the time to share your experience in TripAdvisor. We are delighted to learn that you had an enjoyable stay with us and especially with our rooms, location, as well as services provided by our colleague. Surely this comment will motivate all... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Good hotel, good location, good view. Direct access to mall to buy food, shirts, pants, daily needs (supermarket), Starbucks, J.Co, Batik Keris, phone, computer, camera, printer, laptop, pen, pencil, eraser.

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr David S from Jakarta, Thank you for choosing Crowne Plaza Semarang for your place to stay in Semarang. We are pleased to hear that you had enjoyed stay with us especially with our location and view. Surely will motivate all of us to ​strive for excellence in all things we do. We look forward to welcoming you back... More 

Jakarta, Indonesia
Level Contributor
71 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel with great and awesome service Kudos to Mr Adit who assists me in extending my membership. He definitely works above and beyond his duty. Warm hospitality from Putri in the Club Lounge Overall, never regret to stay there, I can't find anything wrong

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Verdims from Jakarta Greetings !​ Thank you for choosing Crowne Plaza Semarang for your stay recently and taking the time to share your experience in TripAdvisor. ​We conveyed this great comment to Mr.Adit and Ms Putri from Front Office Team and surely will motivate all of us to ​strive for excellence in all things we do. Looking forward... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I was staying in the king bed club room. The room is spacious, AC and Hot water are very good. We arrange a short small meeting in the club lounge and it was managed professionally by the staff . The quality of the breakfast is also superb. Hotel is located in the city center and connected to Paragon shopping mall,... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Agus h, Thank you for choosing Crowne Plaza Semarang and sharing your experience at Trip Advisor, We are happy to learn that you had an enjoyable stay with us especially with our location, room, food quality and services with Club Lounge staff. Surely your comment will motivate all of us to always give the best service to all... More 

Yogyakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

I was stay with my friends for one night in deluxe room. It was very memorable stay in Crowne Plaza. The room was incredible with best view, thanks Faya and Tere for upgrading my room and giving best view. Staffs so warm and helpful. Many thanks to Putri for nice smile when I had breakfast, also Ayu..Andien..Mayang..Oki..Novan..Aji..Roy.. All of you... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Azka2015 from Yogyakarta, Greetings !​ Thank you for choosing Crowne Plaza Semarang for your stay recently and taking the time to share your experience in TripAdvisor. ​We conveyed this great comment to our colleagues and surely will motivate all of us to ​strive for excellence in all things we do. Looking forward to welcoming you back in the near... More 

Singapore
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is very clean & comfortable. Room were beautifully decorated with toilet you will expect from 5 star hotel. The bed & bedsheets are very comfortable too! It has a shopping mall right next door therefore is very convenient location!

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Meow13 from Singapore, Thank you for choosing Crowne Plaza Semarang for your place to stay in Semarang. We are pleased to hear that you had enjoyed stay with us especially with our location and the room facilities. Surely will motivate all of us to ​strive for excellence in all things we do. We look forward to welcoming you back... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I reserved a room in crown hotel for my cousin while she is staying in semarang. The room was not bad, but you have to ask for toothbrush, and slipper, well these things are supposed to be in the rooms already, yet the housekeeping said it's their regulation if the customers not asking, then don't give... Hhmmmm .... Suddenly at... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear food168, Thank you for taking the time to express your thoughts and concerns. We are very disappointed to hear about your experience on your recent stay. We have noted your concerns on room amenities and AC, We addressed this matter to Executive housekeeping and Front Office manager Please be rest assured that it will be our continued endeavor to... More 

Mansfield, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay here, first rate hotel, great staff. Restaurant was top notch and the staff were really sweet and genuinely welcoming. Pool was good, I loved the afternoon dip. Close to everything, the malls, coffee shops etc.I'd go again.

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Paul4 from Mansfield, Thank you for choosing Crowne Plaza Semarang as a place to stay in Semarang. We are happy to learn that you enjoyed our facilities, location as well as services ​provided by our colleagues We look forward to welcoming you back in the near future. Best Regards Angelina Josephine Asst Marketing Communication Manager More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel with direct access to the biggest Lifestyle Mall Paragon. Located at the heart Business area in the city, make it easier to access from many area. Business Hotel with enough meeting room and Multi function Ballroom for special event. The restaurant was combine with the swimming pool and you can see surrounding hotel area from there. Last but not... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Tferdian, Thank you for choosing Crowne Plaza Semarang as a place to stay during your business trip to Semarang. We are delighted to learn that you have an enjoyable stay especially with the hotel location, ballroom, meeting room as well as our facilities We are looking forward to welcoming you back whenever you stop by in Semarang. Best Regards... More 

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