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Crowne Plaza Semarang

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Jl Pemuda 118, Semarang 50123, Indonesia
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Crowne Plaza Semarang
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326 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
60 reviews 60 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

I checked in late at the night. The staff is very helpful and the check in process is vert quick. The location of the hotel is connected to the mall. However, the way from lobby to the room is quite far. So far, this is still the best place to stay in semarang

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Singapore, null, Singapore
Top Contributor
129 reviews 129 reviews
77 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice hotel with good amenities. The rooms were spacious which was fantastic. The entire hotel was clean and nicely decorated in Indonesian style. If you are looking for a shopping trip then the Paragon is like next to it and this is the best hotel to stay in. The staff were pleasant when we checked in and those we met... More 

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Enschede, The Netherlands
Top Contributor
99 reviews 99 reviews
87 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here 2 nights and loved it! Good beds, large rooms with views of the city, great shower and even a bathtub! staff is also very friendly. The location is also perfect right in the centre and mall. Breakfast was superb! Will definately come here again when in semarang!

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2 reviews
5 of 5 stars Reviewed 1 week ago

Best hotel in Semarang so far... i like the atmosphere and how the staffs handle my problems. what i like bout this hotel is : 1. easy check in. 2. responsive staffs in problems handling. 3. connect with shopping center. 4. locate in the middle of city. 5. large indoor parking. 6. comfort bed and pillow. 7. well maintain facility... More 

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Roy D, Thank you for choosing Crowne Plaza Semarang and taking the time to review our hotel. We appreciated for your wonderful feedback toward every detail from services,location, rooms and facilities. We also noted your comment about internet speed and bad odor at 12 floor, please be rest assured that it will be our continued endeavor to improve... More 

Purwokerto, Indonesia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Crowne Plaza Semarang is definitely the best hotel in Semarang. It's 'new' (compared to other 5-star hotels in Semarang), modern and located to upscale Mal in Semarang, The Paragon Shopping Mall. The room is modern, clean and comfortable. The food is great. Staff are attentive and friendly.

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Ms. Yenella H, Thank you for choosing Crowne Plaza Semarang and taking your time to share in TripAdvisor We are delighted to learn that you had an enjoyable stay with us. Looking forward to welcoming you back in the near future Best Regards Angeline Josephine Asst. Marketing Communication Manager More 

Jakarta, Indonesia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We came as a group for family gathering, got view problems here: 1. I checked in with my wife and baby, and got smoking room, as we wanted to change the room, the receptionist wasnt helpful and didnt give any solutions, he told me to exchange with my sister. 2. Problem with the key.. They give us key that we... More 

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Budihs from Jakarta, Thank you for taking the time to express your thoughts and concerns. We are very disappointed to hear about your experience on your recent stay. We have also noted your concerns on our services that you had during your stay especially the baby chair. Please be rest assured that it will be our continued endeavor to... More 

Indonesia
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The restaurant staff was courteous and the best thing at Crowne Plaza Semarang was their food with affordable price. The pool and guest toilet were average and not really clean and the room was too packed and the hotel is attached to the mall that can be a good and bad thing and took time to park our car indeed.

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear AwanJ from Indonesia, Thank you for for choosing Crowne Plaza Semarang on your recent visit to Semarang. We are happy to learn that you enjoyed our restaurant services . We have noted your comment on the parking facilities at the hotel. In the next development phase, we have put this matter in our consideration of additional parking spacing which... More 

Perth
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

We enjoyed our 3 night stay at this hotel. The hotel is fairly new and well finished. The suite we had was very spacious and well maintained. My only slight complaint was with the lack of adult cereals for breakfast, for example, bran, weet bix and muesli. Overall, a really nice hotel and the staff are very friendly.

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear sjbsteven from Perth, Thank you for choosing Crowne Plaza Semarang and taking your time to review our hotel. We are happy to learn that you enjoyed your stay especially our Suite Room. We really appreciate for your comment about cereal in our buffet breakfast and will be considered as part of our buffet variety We are looking forward to... More 

Bali, Indonesia
Top Contributor
81 reviews 81 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 9, 2015

This hotel offers pretty much everything a business traveler needs, but it's identical to every other hotel being built in Indonesia these days including being attached to a mall. Good hotels used to have some character and style, but I guess those days are sadly gone. On the plus side, staff were pleasant and helpful, the linens were good quality... More 

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear indonesia80571 from Bali, Thank you for taking the time to share your feedback in TripAdvisor. We are delighted to learn that you enjoyed our facilities and services provided by our colleagues We have noted your concern about the w-ifi connection in the room, and we are working to improve our internet service. We hope that you give us another... More 

Jakarta, Indonesia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 6, 2015

This is the best 5 star hotel in Semarang for me. Side by side with a modern shopping mall. Relatively new, just open in maybe around 2012. Staffs are friendly, room is spacious and very nice. Very pleasant stay. Will always stay here.

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CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Frits C from Jakarta, Thank you for choosing Crowne Plaza Semarang for your place to stay in Semarang. We are pleased to hear that you had enjoyed stay with us We look forward to welcoming you back in the near future. Warmest regards, Angeline Josephine Asst. Marketing Communication Manager More 

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