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All 35 Semarang hotels

Crowne Plaza Semarang

4.5 of 5 Hotel   |   Jl Pemuda 118, Semarang 50123, Indonesia
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Ranked #1 of 35 hotels in Semarang
A recent review
4 of 5 stars reviewed 4 days ago
Clay C Louisville, Kentucky
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163 people have reviewed this hotel

Traveler rating
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Louisville, Kentucky
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms are very nice and modern. My only complaint is that the staff are too friendly (tough to complain about). my do not disturb light was on, and i was interrupted twice. First was somebody calling to tell me a complimentary fruit platter was waiting outside my door. I opened the door, nobody there. The 2nd was a supervisor calling... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Clay C, Thank you for taking the time to give us your feedback. All of your comments have been brought to the attention of our Department Heads and will be followed up on. I am glad you enjoyed your stay and we look forward to your next visit to Semarang. Please let me know if you require any assistance... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good and comfort connecting room available, it's Nice when My big family can reach easily the shopping centre in the same building with the hotel, Only Step in the connecting door to the Paragon mall, with free vallet car parking we can go together to lobby hotel more comfort without thingking about parking area.

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear HM-Indonesia, It is so wonderful to receive your glowing review and It indeed was a pleasure to have you stay at Crowne Plaza Semarang. We look forward to welcoming you back, I hope you will return soon and have more time to explore our other relaxing options that include a state of the art gymnasium, a rooftop swimming pool... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had write so many review before about this hotel... and make me couldnt stop writing... of sure... i really impressed about this hotel. You may found my previous review here. I think simple word ... but huge meaning that you may assume and won't think twice choose this hotel for you company event or leisure : 1. Doing business... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Hrrlina, Thank you for the great review and for your continued loyalty to Crowne Plaza Semarang. We are thrilled to have you stay with us and to learn our team members were welcoming and attentive, this is exactly the type of service we strive for. We are also glad to learn Ninez and Rara were very helpful and assisted... More

Bekasi, Indonesia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location which is so near to my branch office and Semarang traditional food stall, clean room and quick response service, nice variety of breakfast too, but the shower doesn't work very well and the room alley was a lil bit spooky.

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Oktarina R, Thank you for taking the time to give us your feedback on TripAdvisor. We are glad to hear that your stay was wonderful however we also noted you concern regarding the shower. Based on feedback reviewed from you and other travelers, we are working on additional pressure capacity for our showers, this step will go a long... More

Mittenwald, Germany
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is friendly, the rooms are spacious and clean, the restaurants serve fairly good food and it's right next or rather in a mall. The pool looks very nice and the gym is well equipped. Just hope it'll stillbe this way after a couple of years.

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Rolmarmer, Thank you for choosing to stay with Crowne Plaza Semarang on your recent stay. We are pleased to hear that you were happy with the room, restaurant, gym, location of the hotel and the staff service. We hope to welcome you back again should your travels bring you to Semarang. Best Regards, Anil Pathak General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

I visited both semarang and crown plaza hotel for the first time on 2-4 april 2014. We have a corporate event at that moment. I was so impressed (indeed) with all things in this hotel. Interior, facility and staff. The staff so helpfull and i feel that they're so honest serve cust. Thank you to banquete sale tim . Ninez... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Uli R, Thank you for your wonderful review on TripAdvisor. We're pleased to hear that you had an amazing stay with us and experienced superb service by our staff especially Rara and Ninez. We shared your comments with the staff and I am sure that will go a long way in motivating them to perform ever better. Guest experience... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 3 weeks ago

Always come back to this hotel over and over again because of the staff friendliness, the consistant service and the sophisticated hotel. What touches me so much was the warmth by Melanie and Serrenata that makes me like a family. The staff at the lounge 11 floor was also great they served me with heart. This was the number one... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Tong V, Thank you for the great review and for your continued loyalty to Crowne Plaza Semarang. We are thrilled to have you stay with us and to learn our team members were welcoming and attentive, this is exactly the type of service we strive for. We are also glad to learn Melanie and Serrenata were very helpful and... More

Contributor
16 reviews 16 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Newly opened since 2012 the hotel is conveniently located nearby the famous city center Simpang Lima ( Five Intersections). Hotel interior and design is a bit awkward & too many corner walk. Perhaps the hotel is above the mall so that's only matters. Rooms ok & spacious with open sliding door to the bathroom. Wardrobes & amenities are met to... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Kusno-Sugeng, Thank you for taking out the time to write a review o f the hotel. We have also noted a few of your concerns on the interiors and design which I would admit is contemporary. We do regularly refresh the hotel outlets and rooms and we will definitely keep in mind your feedback in future product improvements. Look... More

Jakarta, Indonesia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the first time I stayed in Crowne Plaza. It was a great experience. The hotel was (is) a total satifactions to me. The room was very clean, the hotel staf was very helpful, friendly, polite in everyway. Located in a superb area, easy to get food. Do not hesitate to stay in this Hotel. Somehow, I had to... More

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CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Wtrisulo, Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at Crowne Plaza Semarang. We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with great service. We hope you were able to visit all our hotel... More

semarang
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has everything to offer a guest fantastic location right in the best shopping mall in Semarang. The rooms are of the highest standard and cleaning is also to a high standard. The restuarnts are something for eveyone and facilities pool and gym are good also. I stay here everytime I come to Semarang and would recomend it to... More

Was this review helpful? Yes
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review

Dear Jongregory1972, Thank you for taking the time to share your review on TripAdvisor, and thank you for being our loyal guest. We are happy to hear that you enjoyed all the aspects of your stay. Your comments will be shared with our entire staff as a reinforcement to support their efforts in making Crowne Plaza Semarang a leader in... More

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Additional Information about Crowne Plaza Semarang

Also Known As:
Crowne Plaza Semarang Hotel Semarang
Crowne Plaza Semarang Hotel
Address: Jl Pemuda 118, Semarang 50123, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Semarang
#1 Business Hotel in Semarang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Official Description (provided by the hotel):
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 
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