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Crowne Plaza Semarang

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Pemuda St. no. 118, Semarang 50123, Indonesia
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Crowne Plaza Semarang
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Crowne Plaza Semarang
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374 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • Dutch first
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  • German first
  • Indonesian first
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  • All months
    (374)
  • Mar-May only
    (120)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (76)
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Jakarta, Indonesia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for two days. We asked for quiet and connected rooms, not a problem. Mr hafizd at concierge was very helpful. He arranged us a trip to nearby Gedung Songo temples and Umbul Sidomukti. It was a definite a fun trip in the area. Service at restaurant was very good. Other services were fast as well.... More 

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Traveldragon_I from Jakarta, Thank you for choosing Crowne Plaza Semarang and taking your time to review our hotel. We are delighted to learn that you enjoyed your stay especially with our Concierge Supervisor solution, as well as facilities and services provided by the hotel. Surely, this comment will motivate all of us to work best in our industry. Looking... More 

Toronto, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my 5th stay at this hotel in the past 1.5 years and the previous 4 visits were all very pleasant experiences. This time I was disappointed for the following reasons: * The hotel forgot about my arrival and did not send a car to pick me up at the airport even though I had requested this. After a... More 

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Suhail001 from Canada, Thank you for for choosing Crowne Plaza Semarang on your recent visit to Semarang. We are very disappointed to hear about your experience on your recent stay. We have also noted your concerns that you have faced during your stay. Please be rest assured that it will be our continued endeavor to improve our services... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A fabulous hotel, very professional and clean. I have stayed here numerous times and the welcome you receive is fantastic. Restaurant is fabulous with a lot of variety. There is a shopping mall right next door which is amazing for shopping. Rooms are very spacious and clean.

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Ms Martinsarahh, Thank you for choosing Crowne Plaza Semarang and sharing your experience at Trip Advisor, We are happy to learn that you had an enjoyable stay with us especially with our location, room facility and food quality at our restaurants. Surely your comment will motivate all of us to always give the best service to all guests. Looking... More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice to stay here .. while my family stay in semarang .. good room .. good food. But dont have playground for the children and in Gris restaurant dont have ice cream station while breakfast buffet. In summary i got satisfied stay in this hotel.

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Sayid_Faisal, Thank you for taking the time to review our property. We are glad that your overall stay was enjoyable. We have noted your comment for our Gris Restaurant and these will be part of our continuous improvement for our hotel. We look forward to welcoming you back here soon. Warm Regards, Angeline Josephine Asst Marketing Communication Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I felt back home when I stay at the Crowne Plaza Hotel. Staff were friendly, the rooms are large, luxurious and clean, strategic location, together with the mall and others. So, a lot of positive things about the Crowne Plaza Hotel. Crowne Plaza hotel is the best hotel in Semarang.

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Andy P, Thank you for choosing Crowne Plaza Semarang and taking your time to share your experience in TripAdvisor. We are happy to learn that you enjoyed your stay with us We look forward to welcoming you in the near future. Best Regards Angeline Josephine Asst Marketing Communication Manager More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel location, good food, quite big room and clean. We can get more than we pay, especially when you get promo event. For those travel with car there is special direct access from parking lot to hotel lobby or restaurant.

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Yoyok H, Thank you for choosing Crowne Plaza Semarang and taking time to share your experience. We are delighted to learn that you had an enjoyable stay with us especially with our location, room and food. We look forward to welcoming you back whenever you visit Semarang in the near future. Warm Regards, Angelina Josephine Asst Marketing Communication... More 

Semarang, Jawa Tengah, Indonesia
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

good room and luxurious. there is large bathroom, unique because the door can be opened very wide and the bathroom become one with the bed room. i lke the design. the view you can see mountain and towers of semarang, at night full of light very pretty.

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Dr Andi, Thank you for sharing your experience during your stay in Crowne Plaza Semarang. We are happy to learn that you enjoyed your stay with us. Surely, this comment will motivate all of us to work best in our industry. We look forward to welcoming you back in the near future. Angelina Josephine Asst Marketing Communication Manager More 

Batam, Indonesia
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel, great room, friendly staff. Good location adjoining with Paragon Mall. We had dimsum lunch, taste good also. Only small hicups where the housekeeping should be more details in checking the rooms. There were left over food on the fridge when we came in on our1st day.And when we asked them to clear it up, we specifically mentioned items... More 

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear iAmCabeRawit287 from Batam, Greetings !​ Thank you for choosing Crowne Plaza Semarang for your stay recently and taking the time to share your experience in TripAdvisor. We are delighted to learn that you had an enjoyable stay with us and especially with our room, location, food, as well as services provided by our colleague.Surely this comment will motivate all... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago

I love the location.....Somemore near to Airport - 20 min. The staffs are very friendly & Helpful. As for the room, it's nice, Clean & Spacious. They know how to make full use of the space by thier interior design.

Was this review helpful? Yes
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Andy 3727 From Singapore, Thank you for choosing Crowne Plaza Semarang and taking time to share your experience. We are happy to learn you had an enjoyable stay with us especially with our location and rooms We look forward to welcoming you back in the near future. Best Regards Angeline Josephine Asst Marketing Communication Manager More 

Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

So from Jakarta I came to Semarang for work. The cities are contrast , while Jakarta was big , busy and noisy , Semarang was quite , clean and green. This I felt even more when I walked into Crowne Plaza Hotel , stunning lobby and very nice and friendly welcome staff. After check in which was quite quick I... More 

Was this review helpful? Yes 1
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear luv2travelworld_12 from Mumbay India, Greetings !​ Thank you for choosing Crowne Plaza Semarang for your stay recently and taking the time to share your experience in TripAdvisor. We are delighted to learn that you had an enjoyable stay with us and especially with our rooms as well as services provided by our colleague. Surely this comment will motivate all... More 

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