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Pandanaran Hotel

Jl. Pandanaran 58, Semarang 50134, Indonesia
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1 room 1 guest
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Pandanaran Hotel
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233 Reviews from our TripAdvisor Community

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Traveler rating
    40
    135
    55
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Spanish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (64)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (60)
All months
Jakarta, Indonesia
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed for a day and the service is good. Breakfast is good too and more important is the location near from everywhere so u can walk to simpang lima the center city just for hangout or hunting street food around simpang lima n erlangga 😄😘❤️😁

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Jakarta
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed only 1 night at Hotel Pandanaran this month during Lebaran Holiday. It was our first time stay at the hotel. I chose this hotel because the manager always respond every review of the hotel at the trip advisor, and the answer reassure me enough to book a room at Hotel Pandanaran. When we were there, I was impressed... More 

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Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 23, 2015

Good hotel with free breakfast, free wifi helpfull&friendly staff. Worth price for stay at this hotel. If I visit i will stay again at this hotel. Keep your service for your customer satisfaction. Don't worry about taste of breakfast food you can choice Indonesian or western food.

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

bambaris, Thank you for your review and thank you for making Pandanaran Semarang your preferred accommodation in Semarang! More 

indonesia
1 review
5 of 5 stars Reviewed July 19, 2015

dear Pandanaran, first time we stay at your accomoadition. we block 3 deluxe room for staying c/i : 16 - 17 augst. nice responses from your staff, when we request extra bad for our children. expecially, for breakfast, because we dont have time to b'fast in the morning, your prepared to us meal box (after check out, we must be... More 

Review collected in partnership with this hotel

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

Mr. Viko and family, We thank you for your patronage. It is our pleasure to serve our guests with our utmost consideration for our guests comfort. Thank you for making Pandanaran Semarang your preferred accommodation in Semarang More 

1 review
3 of 5 stars Reviewed July 13, 2015

at the first time i check in, i thanks full to housekeeping to changed my bed from twin bed to king bed. but, in the night, 1 o'clock for sure, i call the room service to order some food, but he said the room service is closed, oh, and i call the customer service and he said "please wait" politely,... More 

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

Mr. Arief, Thank you for your review. We must apologize for the inconvenience caused. The Room Service is scheduled to receive the last order at 24.00 midnight however, it is no excuse to serve inappropriate food. We have thoroughly investigated this issue and taken preventive measures to prevent re-occurrences of this issue. We thank you for your input and wish... More 

Yogyakarta, Indonesia
1 review
4 of 5 stars Reviewed June 16, 2015

just add some bellboy/belldrive, because way from parking place is little bit far, especially when I was there the elevator was'nt work, also about the pool, ist dirt that's it . overall this is nice .

Review collected in partnership with this hotel

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

Mr. fadel_yusfi, Thank you for your review. We'll consider your suggestions about adding more bell boy / concierge crew. Thank you for making Pandanaran Semarang your preferred accommodation in Semarang. More 

Clovis, California, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 31, 2015 via mobile

Excellent and attentive staff that for the most part speak English. This was a retreat for our medical staff. I was part of a team of medical professionals that would take long drives from Semarang into the jungle/rural areas to help the needy. While most all of us were not used to Indonesian weather, this hotel was a great way... More 

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

Mark D, Thank you for your wonderful review! Thank you making Pandanaran Semarang your preferred accomodation in Semarang. We wish that you can come back and stay with us again sometime. More 

Isle of Bute, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 19, 2015

upon arrival, you go up a staircase which is beautiful, tiled maroon colour into the lobby where the staff make you most welcome. check in was efficient and then along a long corridor to lift and then upto room which was compact, and nice layout and roomy, with a comfy sofa at window. The bed was comfortable . The room... More 

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

Mr. WFSGlasgow, Thank you for your review nd thank you for making Pandanaran Semarang your preferred accommodation in Semarang More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed May 13, 2015

really good, and so confident, location is near with center of semarang and i have enjoy with my traveling and business too. my family so happy can stay at hotel pandanaran. will visit this hotel if i come to semarang again

Review collected in partnership with this hotel

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

Ms vip_diah, Thank you for your patronage and thank you for making Pandanaran Semarang your family and business preferred accommodation in Semarang More 

Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 11, 2015

I checked in to this hotel for few times already since last year. Last year, I always booked this hotel from Agoda.com. This year, in late April, is my 1st time stay on this hotel in 2015, and I booked via Pandanaran website. My 1st try was disappointment. They SMS me to confirm my coming on the day itself. After... More 

Review collected in partnership with this hotel

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Andriyanto, General Manager at Pandanaran Hotel, responded to this review

Mr. Willy W, We must apologise for the inconveniences that our staff had caused. We value our guests and thus we have re-trained the reception crew to prevent future mishaps. We're also encouraging our kitchen to improve our Food products (both taste and variants). We're looking forward to your next visit. Thank you for making Pandanaran Semarang your preferred accommodation... More 

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