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All 40 Malang hotels

Hotel Tugu Malang

4.0 of 5 Hotel   |   Jalan Tugu No. 3, Malang 65119, Indonesia
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Hotel Tugu Malang
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90%
Ranked #1 of 40 hotels in Malang
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
mbs2979 London, United Kingdom
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240 people have reviewed this hotel

Traveler rating
    144
    70
    20
    5
    1
See reviews for
44
112
15
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A gem in an essentially pointless town. The Tugu hotel in Malang can be described as a living art gallery. Every public space has a different theme with interesting artwork. The Marco Polo room was beautiful. Great food at the restaurant. We had dinner by the pool. As we were a large group they set up a special table for... More

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Mindanao, Philippines
Top Contributor
97 reviews 97 reviews
35 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We could not afford the Hotel Tugu Malang, more's the pity. We did have the good fortune to eat there twice on the one day we stayed in Malang. the second time we invited out driver so he could experience this wonder himself. My estimate is that I have stayed in over 200 hundred hotels in the last ten years.... More

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yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear Mr. Don L, Thank you for visiting Hotel Tugu Malang. We are very pleased that you have enjoyed your meals at the Melati Restaurant and had a chance of exploring the world of Tugu Malang. Your review makes us very proud and we hope that you will stay with us overnight in the future. We would also love to... More

Dublin, Ireland
Top Contributor
138 reviews 138 reviews
38 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We did not stay at this hotel & sorely regret this decision as we ate here every night. The food here was really excellent, the service impeccable and the cocktails to die for. Really important to note that this place is not expensive for food, we paid as much across the street at the Kertanegara restaurant which was absolutely awful... More

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yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear Jill_Dublin_12, Warm Greetings from Hotel Tugu Malang and thank you for visiting us while staying in the city. We are very pleased to read your very kind review about our Melati Restaurant, which is famous for their Indonesian traditional food, as well as the Chinese Peranakan food and the wide seleciton of local and international steaks. We look forward... More

Brussels, Belgium
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We ended up in Malang by chance as we were heading to Mount Bromo and decided to avoid the not so well advised Surabay. By miracle someone advised us the Tugu Hotel. Although at walking distance from the train station, we were awaited and picked up by the hotel! From there a perfect mixture of balanced service, great infrastructure with... More

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yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear SamV78, Warm Greetings from Hotel Tugu Malang and thank you for staying with us and our sister property in Canggu. Bali. We are so delighted that you have fully enjoyed your stay and we would like to thank you for sharing your detailed review with us and our readers. We loved the description of your bike tour experience, which... More

Noosa, Australia
Top Contributor
185 reviews 185 reviews
124 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed June 22, 2014

We returned to Tugu Malang nine years after our first stay and it was even better than the first time. It appears that more magnificent artifacts have been put on display. We were upgraded to an executive suite which was really nice. The included afternoon tea provides some interesting Indonesian snacks and the dinner was excellent. It's a reasonable walk... More

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yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear amp_qld, Thank you for returning again to Tugu Malang after 9 years. We are very pleased that you have enjoyed your stay even more this time. We always try to improve and make the experience more enjoyable. A great help for us are always the valuable guest comments. Thank you so much for pointing this out, we have fixed... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

I was here for 2-day meeting, and I was glad to have the meeting here. Though a lot of people saying that the hotel is eerie, for me the hotel's collections is indeed the most beautiful factor for this hotel. I'm amazed how they do maintenace on these very valuable articles. Service is also special, very responsive and friendly, from... More

Was this review helpful? Yes 1
yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear Santo L, Warm Greetings from Hotel Tugu Malang and thank you for staying with us during your business trip. We are delighted to hear that you have enjoyed the atmosphere, antique collection, service and the little touches which we offer. We look forward to your next stay. In the meantime let me know anythime if there is something we... More

kuala lumpur
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 15, 2014

The hotel is beautiful. There is no other way to describe it. The plants, the flowers, the antiques. It all adds up to what is a truly unique and amazing hotel. However what really stands out for the hotel, giving it top marks, is the service rendered by its staff. Absolutely amazing, very personal, and genuinely warm. Pak Handy, Pak... More

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yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear amirsalleh , Thank for leaving such a lovely review on Tugu Malang. it’s our most pleasure to learn that you and your family had a wonderful and an enjoyable experience with us last week. I have passed on you comments to Budi, John, Handy, Rashid and the rest of the team who remember you so well and thank you... More

London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2014

We were only here for one night but this place was very interesting and memorable due to it's décor, being stuffed with antiques and temple architecture and artifacts. It was fascinating - we took so many photos of the interior. Our room was nice - very clean and comfortable, and only a few steps away from both the restaurant and... More

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yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear Ann M, Thank you very much for staying with us. We are pleased that you have enjoyed your stay and shared you lovely comments with us about the decoration, food and our art shop. We hope to see you soon again, next time plan some more days to further explore our batiks and jewellery, which are all hand selected... More

Anacortes, WA
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 27, 2014

I booked this property expecting a unique experience and certainly got one (in a good way)! The hotel itself is absolutely beautiful with all kinds of areas to explore and see some beautiful furnishings and art work. Our room was small and our air conditioning didn't work very well, but we overlooked this in light of where we were staying.... More

Was this review helpful? Yes 1
yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear Italgal, Warm Greetings from Hotel Tugu Malang. We would like to thank you for staying with us and share with us your experience. It is great to hear that you have enjoyed your stay overall and thank you very much for pointing out to us where we can still improve. In the past we have learned a lot from... More

Llwyngwril, United Kingdom
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 27, 2014

Having travelled by train for 5 hours from Jogja to Surabaya it was with delight when we arrived to find our ground floor room overlooked the open gardens around the swimming pool. The room was very nice with lovely floral arrangements(little man sits in corridor by pool and makes these exquisite creations every day). We then set off to explore... More

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yudha s, Guest Relations Manager at Hotel Tugu Malang, responded to this review

Dear Llwyngwril, Warm Greetings from Hotel Tugu Malang. Thank you very much for staying with us and thank you for writing these very kind notes. We are pleased that you and your husband have enjoyed your time and appreciated our lilttle touches (flowers, tea time, antiques) as well as the atmosphere, food and wine. We wish you the best for... More

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Additional Information about Hotel Tugu Malang

Address: Jalan Tugu No. 3, Malang 65119, Indonesia
Location: Indonesia > Java > East Java > Malang
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Tugu Malang 4*
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Also Known As:
Tugu Hotel Malang

248 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Malang
Hotel Class
Official Description (provided by the hotel)
Hotel Tugu Malang is a must-see destination by itself. It is an elegant mansion that tells the romantic stories of the island of Java. The proprietors’ collection of hundreds and hundreds of antiques tastefully adorn every corner of the hotel, walking guests through the heritages of the Dutch colonial era, the gradual fusion of the Indonesian and the Chinese cultures over many centuries as well as the humble beauty of traditional Indonesian masterpieces. ... more   less 
Number of rooms
49

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