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Helios Hotel

Jl. Patimura 37, Malang 6511, Indonesia
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Helios Hotel
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Ranked #4 of 23 Specialty Lodging in Malang
A recent review
3 of 5 stars reviewed 3 weeks ago
travellingjulia Oslo, Norway
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63 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Oslo, Norway
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For a good price you get a well-sized room with private bathroom, water and towels and breakfast is included in buffet style. Really nothing to dislike here - their april rate was cheaper than most backpackers hostels standard rates, so we found it a good deal. Normal rate would have been too much for us though. Staff is very friendly... More 

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Biel, Switzerland
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed there for 2 nights. The staff is very friendly and comprehensive. The rooms are quite small but ok. The bad point is the shower. There's no protection, then you water all the bathroom every shower... A big annoying. Otherwise is a clean hotel. Good situation The agency at the bottom is a bit overpriced. Better to find another... More 

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4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed February 17, 2015

I stayed inn here for a day The location near to malang station Which can be reach under 10minutes by walk The room prices abit of overprice, the room is small, their lift also very small This hotel fit for someone who are looking for stay overnight only They dont have a pool, another else is ok i guess

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Jakarta, Jakarta Raya, Indonesia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 28, 2014

I arrived in the morning at around 5 am. The staff was friendly. My room was okay; all were just properly set as requested. I booked for 4 nights. Out of my expectation, on my third day stay at around 5 pm after arriving from Bromo, some things were not there: no toilet paper, no towels, phone was not well... More 

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Wolfersheim, Germany
Top Contributor
115 reviews 115 reviews
52 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 9, 2014

I just wanted a good sleep in a proper hotel which I found here. Rooms were sparkling clean but quite small. For that the 250.000 IDR were a little bit pricey. Every room has its own little veranda in front of it with a table and two comfy chairs from where you can look into the green courtyard. Staff was... More 

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Blitar, Indonesia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 30, 2014

Pros: the staff are really friendly and helpful. Lovely smiles. We had a double deluxe and it was clean, air conditioning worked well, door lock was safe and secure. Breakfast was Indonesian and tasty. We did the Mt Bromo experience and so missed breakfast and they came and delivered some lunch to our room instead...it was just a fried egg... More 

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Norwich, United Kingdom
Top Contributor
163 reviews 163 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed October 30, 2014

We arrived at the Helios Hotel in the middle of the night after taking the night train from Yogyakarta to Malang initially to see if there was availability at the youth hostel which is located on the roof terrace of the hotel. As there were no rooms available we asked at the front desk if the hotel had rooms. We... More 

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Quezon City, Philippines
Top Contributor
124 reviews 124 reviews
9 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed October 24, 2014

I chose Helios Hotel largely because of the Helios Travel and Tours, which seemed to provide the best tours around Malang and Mt. Bromo. Check in was fast, however the hotel requires a deposit for one night's stay upon check in. I was immediately brought to my deluxe room by the polite receptionist. The room was pretty basic, it had... More 

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Lincolnshire, United Kingdom
Top Contributor
53 reviews 53 reviews
37 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 31, 2014 via mobile

Have literally just stayed here and I'm shocked by the negative reviews on the staff? Every member of staff that we encountered was absolutely lovely, so helpful and always smiling :) Our room was lovely and super clean, quite basic as we got the standard. 250,000 is quite steep in comparison to what you can get in Indonesia for that... More 

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Barcelona, Spain
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 26, 2014

We stayed one night in Malang on our way to Bromo and Ijen. We were considering a number of options but since we were going to use their travel service and we wanted to be right at the center of Malang we went for it. First I can say, surprisingly the staff was not helpful, nor very interested on doing... More 

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