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All 12 Malang accommodations

Helios Hotel

2.5 of 5 Hostel   |   Jln Patimura 37, Malang 6511, Indonesia
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A recent review
3 of 5 stars reviewed yesterday
Retired4good_2013 Calgary, Canada
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42 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Calgary, Canada
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here at the beginning of April and found it to be both very clean and comfortable during our 3 day stay. We were hesitant about the hotel after reading other reviews but we needn't have been worried. It was clean and comfortable, and in a very good location. We walked to the town centre, bird market & flower... More

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Mumbai (Bombay), India
Top Contributor
51 reviews 51 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 2, 2014

I stayed there in Jan 2014!view from the hostel awesome!food bit expensive.Met many nice people!And loved talking with Martine,manager of the hostel, ex backpacker who sold everything in Netherlands and came to Indonesia in her car and settled down!

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Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 28, 2014

We originally planned to go to Mt Bromo from Surabaya, but once there we decided to go to Bromo from Malang instead. Called up Helios Transport when we were in Surabaya to enquire about transportation to Bromo on the next day (superb job, this Helios Transport people - will write another review about them), and we found from internet that... More

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14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 29, 2014 via mobile

Helios was recommended to me by the charming GH I stayed in in Solo, so I went. I was not expecting a place that was trying so hard to be chic, but the promise of a hot shower and a real bathroom sink let me say yes. My room was fine for a solo traveler, no complaints there, but every... More

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1 review
1 of 5 stars Reviewed January 11, 2014

No hot water n the toilet didn't work. At the first time they told us to pay 280k n suddenly they raised the price 350k per night ??!! The room (216) was quite good n too bad they didnt treat the customer as good as the room they had. And no one spoke english .... 😞

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4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 11, 2014

Quite new rooms, however not really good quality. Our toilet was not working, the hot water didn't work and the staff didn't want to fix it. Dissapointing... Further when we had to pay our room they charged without any reason 70.000 extra for the night. This is not how you treat your customers.

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Amsterdam, The Netherlands
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2013

Overall I thought it was fair value (250k if I remember correctly). On the rooftop there is a backpackers place that has a great atmosphere. The helios tour office just outside can arrange tours. I rented a scooter there, which worked fine. And they didn't require my passport as a deposit, which another guesthouse did. The breakfast is not spectacular,... More

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Surabaya, Jawa Timur, Indonesia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 25, 2013

it's a nice hotel, it's clean, but i guess the room price is a bit overprice, we stayed at Deluxe room for about $35 (i mean by the location which is far from the city centre and the attraction places in Malang, we need to rent a scooter or car or use the public transportation to get there) also the... More

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London, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2013 via mobile

I stayed at Helios Hotel for 2 nights as a base for traveling to Mount Bromo and around Malang. The rooms were average with a very poor standard bathroom and a shower that barely worked. The 'included' breakfast was a disaster with no choice of food, not even decent Indonesian! To top everything off the front desk staff are useless!... More

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11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2013

I so love this place. The place is clean with a little garden and fish pond, friendly staffs, big bed, good hot and cold shower, and wifi for 200,000 ruppiah per night which includes complimentary breakfast. The place is close to the train station (5mins walk) and restaurants. If you are a budget traveler, there is a dormitory on the... More

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Additional Information about Helios Hotel

Address: Jln Patimura 37, Malang 6511, Indonesia
Location: Indonesia > Java > East Java > Malang
Hotel Style:
Ranked #3 of 12 Specialty lodging in Malang
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Helios Hotel 2.5*
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