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Royal Orchids Garden Hotel

Jalan Indragiri 4, Batu, Malang 65313, Indonesia
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Royal Orchids Garden Hotel
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59 Reviews from our TripAdvisor Community

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Traveler rating
    14
    18
    19
    5
    3
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33
5
1
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (14)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (17)
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Malang, Indonesia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

I ever stay in Royal Orchid Garden Hotel and Condominium and I choose superior class. I was happy and comfortable stay here, although I choose superior class but the room's like the executive class. The room is clean and beautiful set up. I want to say thanks to Mr Moko, he is executive housekeeping here. He makes beautiful animal hand... More 

Was this review helpful? Yes 5
Shanghai, China
Level Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed March 11, 2015

Booked the Catalya room which has a living room and separate 2 bedrooms. Not exactly luxury, but clean and well kept. There is a lot to park the car right next to door, which is convenient if you have lot of luggage to haul. Breakfast had a good selection of local foods - some limitations what comes to international offerings... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I was staying with my friends in Christmas. It was nice and they have big room to hold us. The hotels also near with Jatim Park and BNS, great place to go when you have more time. The hotel clean enough and good taste of food.

Was this review helpful? Yes 2
Royal Hospitali... H, E-Commerce Staff at Royal Orchids Garden Hotel, responded to this review

Dear Melisa, Thank you for sharing your experience during your recent stayed with us. We are glad that we can deliver our excellent service and everything was meet your expectation. We want to thank you for the recommendation that you give for other guests. We are looking forward to welcoming you back at Royal Orchids Garden Hotel & Condominium in... More 

2 reviews
5 of 5 stars Reviewed February 23, 2015

We were staying at superior room. The room were large enough and clean with balcony but no living room. The room was located near lobby. They provide wide car park. The surrounding was great, very relaxing.

Was this review helpful? Yes
Royal Hospitali... H, E-Commerce Staff at Royal Orchids Garden Hotel, responded to this review

Dear Anton S, Thank you for your review at Trip Advisor. We are happy to know that you enjoy your stay in Royal Orchids Garden Hotel & Condominium and give the other guest good recommendation. I would also like to take this opportunity to thank you for recommending us to others. We all look forward to welcoming you back to... More 

Surabaya, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

My favorite moment is when I sat and enjoy meal at restaurant, while I saw the mountains from the restaurant's balcony and feel the cold breeze. It's great while see the scenery while talking with dear friends. The swimming pool is wide and clean. The room is very clean and the staffs service are ok. Highly recommended if you want... More 

Was this review helpful? Yes
Royal Hospitali... H, E-Commerce Staff at Royal Orchids Garden Hotel, responded to this review

Dear Felicia, thank you for your review in Trip Advisor. We are happy to hear that you enjoy your stay at Royal orchids Garden & Condominium. For the later stay, we will keep improve our service and hospitality so you will find it better at Royal orchids Garden on your next stay. We will happily wait your arrival again as... More 

Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed December 10, 2014

We stayed at the royal orchid for 2 nights in December. The location is perfect with a walk through out the back to good view and fresh air in malang. The staff were all amazing and went out of their way to do anything for you, just little things like the big greetings when they saw us and opening of... More 

Was this review helpful? Yes
Royal Hospitali... H, E-Commerce Corp at Royal Orchids Garden Hotel, responded to this review

Dear Naufal Thank you for your review at Trip Advisor. We are happy to hear that you enjoy your stay at Royal Orchids Garden Hotel & Condominium. Your review will motivate us more to improve our service and facility at Royal Orchids Garden Hotel & Condominium. Once more, we are thankful for your review, and we hope to see you... More 

Denpasar, Indonesia
1 review
5 of 5 stars Reviewed November 3, 2014

to celebrate the holiday weekand, i'm with my family go to Batu city, really long distance vacation ever we go by land. when it my wife chose royal orchid garden hotel for stay for 3 nights. when we arrive, all staff front office greeted us with friendly, and when i question about route to the tourist destination in batu, they... More 

Was this review helpful? Yes
Royal Hospitali... H, E-Commerce Staff at Royal Orchids Garden Hotel, responded to this review

Dear Agung, thank you very much for your review in Trip Advisor. We are happy yo know that you enjoyed your stay at Royal Orchids Garden Hotel & Condominium. We wish that we can provide a better service and environment for the future days, your review gives us feedback and motivation to improve our quality. We wish to see you... More 

Surabaya
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 2, 2014 via mobile

(+) great service, express check in and check out, friendly and smiley staff, good breakfast, beautiful outdoor area (-) room backdoor need more security key, dirt in bathroom no 228, need double room key

Was this review helpful? Yes
royalunity, E-Commerce Officer at Royal Orchids Garden Hotel, responded to this review

Dear Aldy, Thank you for your review at Trip Advisor about Royal Orchids Garden Hotel & Condominium. We are so grateful for your critique and opinion, since from that we can take an improvement for the hotel. We already receive the critique about the security key and dirt in the bathroom at room 228. We will send this critique to... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 29, 2014

Room - average (no AC)..we stayed in room 123 to 127.. Bathroom - bit dirty..some spots will need repair.. Breakfast - average.. Swimming pool - average. Staff - ok.. Overall - average.. Value to money - average..

Was this review helpful? Yes
royalunity, E-Commerce Officer at Royal Orchids Garden Hotel, responded to this review

Dear Pamudji, Thank you so much for your review about Royal Orchids Garden Hotel & Condominium. We are thankful to read that we still need some improvements like the room, bathroom, the breakfast, swimming pool, and the price. For the room, we are still at the process to add the AC at every rooms. For critique about bathroom, breakfast, swimming... More 

2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 25, 2014

Nice place, vintage kind of hotel. Just got a promotional price. 3 nights for US$180 breaky included during holiday. Awesome. If you love cottage with garden view balcony/terrace. They also have warmed swimming pool and proper service attendance.

Was this review helpful? Yes
royalunity, E-Commerce Officer at Royal Orchids Garden Hotel, responded to this review

Dear Andri T, thank you for your review at Trip Advisor. We are happy to hear that you enjoyed your stay at Royal Orchids Garden Hotel & Condominium. We hope to see you again at Royal Orchids Garden Hotel, and may we will serve you in our best service and performance. Best Regards, Royal Hospitality Hotel & Resort More 

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