the room advertised/booked on web was not the room given. room offered was dark, dingy, and filthy! not worth even half of what we paid. the staff attempted to rectify but just wasted more of our time. every meal, food was cold & not very good. one of us came home with a stomach bug from that food. the view shown on the websites homepage is on the other side of the mountain, nowhere near Novus. the is no view from any angle of the premises, and i looked from every angle. kids club under construction, so nothing for the kids to do. the area nearby is gorgeous, but our time was wrecked by the horrible hotel!! more
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