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Harris Hotel Sentul City Bogor

#4 of 60 Hotels in Bogor
Certificate of Excellence
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Kompleks SICC, Jl Jendral Sudirman No 1, Bogor 16810, Indonesia
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Harris Hotel Sentul City Bogor
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Harris Hotel Sentul City Bogor
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235 Reviews from our TripAdvisor Community

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Traveler rating
    54
    128
    41
    6
    6
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106
14
6
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (76)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (48)
All months
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

Everything was awesome except the fridge was not working at all :) I am a mother of 7 month old baby it was quite a nightmare when I cannot store used bottled puree properly in the fridge. The pool is too cold i dont know why

Review collected in partnership with this hotel

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Guest, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel, HARRIS Hotel Sentul City - Bogor. We were happy to hear that you trip was awesome and do apologies for fridge in your room, since it was not fridge and for that case you can directly contact to our team to ensure your... More 

Level Contributor
16 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel on some occasions, the latest is in the month of Ramadhan, since the hotel located near 2 big masjid in Sentul, Az-Zikra & Andalusia. The hotel staff are courteous and always helpful, even at odd hours. Didn't get to try the swimming pool the last time we visit (since we're fasting), but the kids always... More 

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Mr/ Mrs. Inaku, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel, HARRIS Hotel Sentul City - Bogor. Many thanks for your positive feedback and we will ensure to always give an assistance to our guests even in an odd time. We will share this for all of our players. Thank you for... More 

Jakarta, Indonesia
3 of 5 stars Reviewed 2 weeks ago

Everything is almost Good. But this 3 points really bothers me/us : 1. Check-in fiasco. Every time I check-in there's always something not up to our request / standards. The check-in staffs(all of them) is very stingy of room availability. Always giving out poor room locations first. Rarely I got a good room. As we have to fight and press... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Mr. Skylord972, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel, HARRIS Hotel Sentul City - Bogor. We do apologize for the inconvenience time during your stay in our hotel and management will take action for points that highlighted. Regarding cigarettes butts, we will take some action by providing more bin in pool... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked 4 rooms for two nights....I arrived at 11.30....I know the time for check in is at 2 o'clock. The receptionist (ms.agnes) told me there are 2 rooms available. ..and another 2 rooms will be available at 2 o'clock Then I and my family go to Ah poong to have lunch After that....I arrived again at 2 o'clock at... More 

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Ms. Kireikirei, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel, HARRIS Hotel Sentul City - Bogor. We do apologize for the inconvenience time during your stay in our hotel and management will take action, preparation more during high season and follow up. We will share this constructive feedback for all of our... More 

Jakarta, Indonesia
4 of 5 stars Reviewed 2 weeks ago

A very nice stay, nice facilities for the pool, clean room, friendly and helpful staff, strategic location, my children love it. Also stay with couple friends and had a nice spot beside the pool for chit chat and hangout. Overall it was very pleasant.

Review collected in partnership with this hotel

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Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Mr. Arief Subroto, Thank you for taking time to share through TripAdvisor your positive feed back very much appreciated. Your positive recommendation for our hotel especially for friendly staff and nice spot beside our pool will be share to all of our players. Looking forward to welcome you and your family back at HARRIS Hotel Sentul City - Bogor.... More 

JAKARTA
4 of 5 stars Reviewed 2 weeks ago

At the checking tile we get less comfortable room on the 8th floor (there is water seepage in the walls). At that moment the receptionist offered to move to another rooms. Did not wait for a long time, we immediately get a new room next to the pool. Very Nice Hotel. Good facilities with nice pool. Thank you Harris Hotels.

Review collected in partnership with this hotel

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Ms. Sukma, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel, HARRIS Hotel Sentul City - Bogor. We will share this motivation testimony for all of our players especially our Front Office Department team for fast response. We will also follow up directly our 8th floor room for our convenience. Looking forward for... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First time visit this hotel and i think i wouldnt back again. the service is good but not 100% professional. I was book a double bed room but they give me twin bed room, and when i complaining the receptionist seems doesnt want to help. the location is far from city, there is a mall near the hotel, but its... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Mr. Yohan69, Thank you very much for your time to share through TripAdvisor, your review very much appreciated. We do apologize for the inconvenience time during your stay in our hotel and management will take action and follow up immediately. Once again thank you for constructive feedback and will share to all HARRIS players. Wish you not give up... More 

common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

With price @ rp1.1 juta per night should be deliver better service. Breakfast is very bad, with tasteless food, very slow to refill the food, the staff is very slow to re act the request . I think once for a life time to stay @ harris hotel Alim

Was this review helpful? Yes 1
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Mr. Alim G, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel, HARRIS Hotel Sentul City - Bogor. Your constructive comment very much appreciated and we will take immediate action to ensure it is not happen again in the forthcoming time. Looking for forward for your next visit at HARRI Hotel Sentul City... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you're looking for a weekend getaway with your family this is the right hotel.Clean with good swimming pool and kids friendly. The staff are very friendly and helpful. If you like swimming i suggest you ask for the room in front of the swimming pool with the same price.

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Mr/ Mrs. Pati, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel, especially for your recommendation for weekend getaway hotel. We will share this motivation testimony for all of our players. Looking forward for your next visit at HARRIS Hotel Sentul City Bogor. Harrisly Yours, More 

Wales
1 review
4 of 5 stars Reviewed 2 weeks ago

Spoiltv by suprisingly not gettting my taxi booked in advance for my transfer as,requested, then soneone else being allowed to take the taxi that was eventually booked. This rresulted in an hour delay having to go to the Malll to find my own taxi and an uneccessarily stressful journey to the airport I fully exoected that the hotel woukd have... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Darisman D, General Manager at Harris Hotel Sentul City Bogor, responded to this review

Dear Mr. David, Thank you very much for sharing experience through TripAdvisor while you stay in our hotel. Your constructive comment very much appreciated and we will take immediate action to ensure it is not happen again. Thank you for your recommendation as stated in you title. Looking for forward for your next visit at HARRI Hotel Sentul City Bogor.... More 

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