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Novotel Bandung

#22 of 181 Hotels in Bandung
Certificate of Excellence
Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
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1 room 1 guest
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Novotel Bandung
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795 Reviews from our TripAdvisor Community

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Traveler rating
    200
    435
    129
    23
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
  • All months
    (795)
  • Mar-May only
    (188)
  • Jun-Aug only
    (185)
  • Sep-Nov only
    (168)
  • Dec-Feb only
    (254)
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Bali, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Me and my wife stayed there for a few days last weekend. It was a really nice place, clean and tidy. The staff are very helpful and responsive, we have a few cases of broken light bulb and issues with the sink, but within a few minutes all issues was resolved. The best part of this place is room, it... More 

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr Stuart L, Warmest Greetings From Novotel Bandung....! I am delighted to read your review and thank you for taking the time to share such great and positive feedback with us following your recent stay at Novotel Bandung. We are happy to know that you were satisfied stay even at first you got a little problem with light bulb... More 

Bandung, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm super satisfied with the services, the staffs were very polite to guests. The breakfast has many menu and many choices. I was there on weekend so the hotel was a bit crowded. The wifi was very slow, the pool and the bathub was very small. But overall I'm satisfied with this hotel.

Was this review helpful? Yes 1
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear krmimma, Warmest greetings from Novotel Bandung .. ! We would like to thank you for taking the time to review us at Trip Advisor. It gives us a great pleasure to read your review and had such a nice stay with us. We are happy to know you give a compliment to our variety and taste of breakfast, and... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the first time I stay in Novotel. The room is big enough for family plus extra bed. The breakfast has a good taste & lot of choice, from local to international menu. The location is near enough from Cihampelas & Train Station in Bandung

Was this review helpful? Yes 1
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Erwin F, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improved the quality of our services.... More 

Singapore, Singapore
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What else can you ask for. In three words. Affordable, clean and simple. The rooms are clean and modern. Good enough for a sleep, especially when on a business trip. Close to the airport. Near a few eateries if you don't mind going local. Just across the street, there is a 24 hour convenience store. Breakfast spread was good. And... More 

Was this review helpful? Yes 1
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Kamal69, Warmest Greetings from Novotel Bandung .. ! Thank you for taking the time to write such a lovely review of your recent stay at Novotel Bandung. I am absolutely delight that your visit here was so enjoyable, from the clean and modern room, our great location, our variety of breakfast until to the exceptional price we deliver. I... More 

Jakarta, Indonesia
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and family staying during Indonesian 70th Independence Day, we would like to stay for 2 nite but the room only can be booked for 1 nite. I stayed here using my loyalty program membership.The staff are very nice and welcoming us. The room just ordinary size but its clean and comfy. The staff always updated me for the the... More 

Was this review helpful? Yes 1
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr. Teddy, Warmest Greetings from Novotel Bandung .. ! It is an honor for me to hear that you enjoyed your stay at Novotel Bandung. Thank you for choosing us as part of your holiday. I do appreciate your compliments posted on Trip Advisor as we are proud that we are able to contribute in some small way to... More 

Newcastle upon Tyne
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Generally, the hotel is very good. Staff are friendly and helpful. Check-in process was fast and easy. Room was clean, spacious and tidy. Bathroom was okay. Internet connection was good. Breakfast venue and variety were acceptable. Swimming pool was clean and the water was nicely warm. However, air-conditioner was not good enough - the room was a bit hot and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr Abdulkareem A, Warmest Greetings From Novotel Bandung....! I am delighted to read your review and thank you for taking the time to share such great and positive feedback with us following your recent stay at Novotel Bandung. We are happy to know that you were satisfied stay even at first you got a little problem with our electrical... More 

Jakarta, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed on last weekend only for one night. When check in at 7 PM, I see quite long queuing. There are 3 more guests was checking in. I think this will take a long time for my turn, but they do great job. I only wait for about 10 minutes until my turn. The FO staff (I forgot her... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear SarahM0588, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your detail and positive reviews on the TripAdvisor and we are glad to know that you are happy to stay at Novotel Bandung where you found our professional staff, nice room, and our varieties of breakfast. We also thank you for your input or feedback for... More 

Auckland, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

i believe this hotel get a perfect location, rooms is average and little bit old though brekfast must be improve, need more items. But i love the location of this hotel staff is friendly, and they always help you

Was this review helpful? Yes 1
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Bradley M, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your short and positive reviews on the TripAdvisor and we glad to know that you are happy to stay at Novotel Bandung where you gave us 5 star rating which you found our Best Location and our helpful staffs. We also take note of your... More 

Jakarta, Indonesia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

arrived there on 1 august 2015 greeted by front office staff with tag name "IML" at front office. I was requesting upgrade using my loyalty card. But before checking the computer she simply said the rooms is fully booked in a manner that i dont feel welcomed AT ALL. Then afterward she said one room upgrade is available and hold... More 

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr. Ir N, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards and facilities. I regret to hear that your stay did not meet your expectations and on behalf of the hotel team, would like to extend my most sincere apologies. We have taken note of your... More 

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