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Novotel Bandung

#19 of 177 Hotels in Bandung
Certificate of Excellence
Hotel website
Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
Best prices for: 1 room 1 guest
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Novotel Bandung
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Novotel Bandung
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746 reviews from our community

Traveler rating
    189
    408
    122
    19
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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    (189)
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Balikpapan, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Had several times stayed at this hotel and one of my favorites is the food . It feels very tasty and diverse types of food served . International dan indonesian food. Good for conference and staffs are professional in services. During my meeting trip there are 4 company had a meeting at same time and hotel wasn't feel crowded. They... More 

Was this review helpful? Yes
FOM_H6181, Front Office Manager at Novotel Bandung, responded to this review

Dear Mr Yanda P, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your very positive reviews on the TripAdvisor and we glad to know that you are happy to stay at Novotel Bandung where you gave us 5 star rating. Thank you for your nice comment about our professional services, good food, best room and even... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Amazing place with every humble staffs in novotel bandung, any requests accepted fastly,good respons and good location have ever visited..hope this place being best experience for next trip..keep it up Novotel Bandung!

Was this review helpful? Yes 6
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

nice is nice, full of art and very concern on energy saving which I like nice food also for breakfast and shown local delight upfront one improvement need to made is pool area smell not really good from local community outside hotel. The rest are fantastic

Was this review helpful? Yes 3
FOM_H6181, Manager at Novotel Bandung, responded to this review

Dear Mr Joshua S, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your detail and positive reviews on the TripAdvisor and we are glad to know that you are happy to stay at Novotel Bandung where you found our varieties of breakfast and our big commitment in environment and sustainability as we are also Certified ISO... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Here I give you both positive (+) and negative (-) reviews: (+) The room is super clean and the bed is super comfy. (+) The staffs are friendly and helpful. (+) Breakfast is delicious, exactly what I was looking for. (-) There is only 1 pair of slipper in the room, I have stayed in 3 stars hotel before, and... More 

Was this review helpful? Yes
FOM_H6181, Front Office Manager at Novotel Bandung, responded to this review

Dear Mr. Beni N, Warmest Greetings From Novotel Bandung....! Thank you for sharing your review on TripAdvisor. Whilst it was good to read that you were happy with overall of your stay but I was of course disappointed that your stay was not entirely to your liking where you found our spot on the amount of slippers and no special... More 

Contributor
17 reviews 17 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 5d4n and was upgraded to the executive room. Like the fast checkin service and the amenities. Room was clean. Special dinner themed at the restaurant was nice too. Overall good experience stay.

Was this review helpful? Yes 3
FOM_H6181, Front Office Manager at Novotel Bandung, responded to this review

Dear Mr Zara Hardie, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your very positive reviews on the TripAdvisor and we are glad to know that you are happy to stay and give us five star for it. Thank you for your comment in our professional staff, strategic location which close to the airport and specific... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I ordered 3 room for Executive yesterday cause i brought my customer. When i come to reception. The clerk told me that was a problem the rooms, but Novotel has change all the room from Executive room to Junior Suite without additional charge. Feels like home when i enter the Junior suite with the bigger room and very comfortable. Im... More 

Was this review helpful? Yes 6
FOM_H6181, Manager at Novotel Bandung, responded to this review

Dear Mr Decky H, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your short and positive reviews on the TripAdvisor and we glad to know that you are happy to stay at Novotel Bandung and gave us 5 star rating which you found our quick professional respond from our staff in an unwanted situation. At Novotel... More 

Jakarta, Indonesia
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff service OK, very help full, quite clean. quieter floor.... nice for rest. Access from car park to lobby, rather strange.... for me its not comfortable, from lobby to car park must through restaurant...

Was this review helpful? Yes 5
NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr Reza S, Warmest Greetings From Novotel Bandung....! I am delighted to read your review and thank you for taking the time to share such great, short and positive feedback with us following your recent stay at Novotel Bandung. We are happy to know that you were satisfied stay with us where you found our cleanliness, good service, helpful... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great staff service, very polite, most spoke English better than usual in Indonesia. Property is in a good location handy for CBD. Spa services are quite haphazard with staff not knowing what is available Only drawback was the credit card taken for security is actually debited and at this stage a week later has still not been reversed, Most hotels... More 

Was this review helpful? Yes 5
NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr Mariomarkanders, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your great and positive reviews on the TripAdvisor and we are happy to know that you are happy to stay at Novotel Bandung where you gave us 5 star rating with positive comment on our great staff service, polite staff and strategic location. We also... More 

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 24, 2015

My partner and I stayed 2 nights, overall the staff was nice but the cleanliness needs some work since I found my sandals wet and used. The bed cover had blood stains around the corner and bugs me when I sleep.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 5
NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr Yopisutedjo, Warmest Greetings From Novotel Bandung....! I am delighted to read your review and thank you for taking the time to share such a positive and constructive feedback with us following your recent stay at Novotel Bandung. We are happy to know that you were satisfied stay with us where you found our nice staff. And we also... More 

Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 21, 2015

stayed here just for a night. its a great hotel. rooms are big and clean. I was given a welcome drink, which I don't really like. it will be much better if they offer a beer instead ! breakfast was great ! overall, good stay.

Was this review helpful? Yes 7
NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr Elson13, Warmest Greetings From Novotel Bandung....! I am delighted to read your review and thank you for taking the time to share such short and positive feedback with us following your recent stay at Novotel Bandung. We are happy to know that you were satisfied stay with us where you found our great hotel, spacious room and cleanliness.... More 

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Executive Room (41)
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Junior Suite (46)
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Premier (28)
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