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Novotel Bandung

#23 of 202 Hotels in Bandung
Certificate of Excellence
Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
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1 room 1 adult
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Novotel Bandung
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944 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

A typical novotel hotel in the heart of Bandung. The reception staff were awesome as I was throwing lots of requests in their direction and they rose to the challenge on each occasion. The food menu is a little limited, otherwise this is a good and good value hotel.

Helpful?
Thank Explorer4444
Singapore, Singapore
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The staff were friendly hotel room was clean and comfortable. The bathroom could do with a makeover especially the shower should be seperate not over the bath. Also more information of sightseeing in the hotel compendium would be helpful.

Review collected in partnership with Accorhotels.com

Helpful?
Thank lynne_steele1
Bali, Indonesia
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

my first impression was to the front officer, nice gesture, good manner, fast check in process also. and it surprised me that their superior rooms are with bath tub and carpet (all around the room!) good spread of breakfast and tasteful. the fitness and pool are at the same level. over all, from my 2 nights stay, t'was a very... More 

Helpful?
Thank ayuocta
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Ms. Ayuocta, Warmest greetings from Novotel Bandung..! Thanks for sharing such great feedback from your recent visit. We appreciate your kind compliments regarding our well trained front office team, our good room until our breakfast variety and best taste. We are looking forward to welcoming you back to our hotel very soon. Best wishes from Novotel Bandung ! Sendek... More 

Jakarta, Indonesia
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is good location and near to go to everywhere. We can go near and easily to Shopping Cihampelas, Ciwalk, Outlet Factory, Mall Istana Plaza, Mall BTC. The staffs of hotel are friendly to talk. The Breakfast is good. we also take Dinner BBQ on Saturday 06 February 2016 and we also have good dinner to invite our family for... More 

Review collected in partnership with this hotel

Helpful?
Thank 932James
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear 932James, Thank you for taking time and write a review on TripAdvisor and thank you also for your 5 stars contribution. We are glad to know that you are happy with our strategic location, our friendly staff and our good food. Most of all I would like to thank you that you also try our Dinner BBQ and also... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 5 days ago NEW

Overall with the hotel and staff is really good except for the Massage. Don't try it. Paid NP 260,000 for 1 hr and the massager suddenly ask if I want face massage, I thought have to pay so refused. At the end, was only given half an hour. When question her she tried calling the massage counter and told me... More 

Review collected in partnership with this hotel

Helpful?
Thank wendyS370KX
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear WendyS370KX, Warmest Greetings From Novotel Bandung....! Thank you for sharing your review on TripAdvisor. Whilst it was good to read that you were happy with our staff and facility, but I was of course disappointed that your stay was not entirely to your liking where you found our non standard service at massage service. Even though it was manage... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Nice staff, breakfast variant, room very very veeery cozy to stay, receptions are so friendly.. fast service too ^ ^ This is my first time stay in Novotel Bandung and i will come back... i will come back .... i will i will !!!

Helpful?
Thank mila r
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Ms. Mila R, Warmest Greetings from Novotel Bandung..! Thank you for taking time and write a review on TripAdvisor during your last stay with us in Novotel Bandung. Thank you so much for 5 star rating and detail comment. We look forward to serve you in the future time. Best regards, Sendek Prawinko General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Pros: - booking accuracy is excelent, our particular room requests is precisely met. - good food, good restaurant, good and prompt service. Nice touch with 'the jamu' stall :-). My mom loves it - room is bigger than what i've expected. Clean and crisp. Cons - not enough parking space on full occupancy? Circle around parking lot for 30 minutes... More 

Helpful?
Thank Baskoro S
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Mr Baskoro S, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your detail reviews on the TripAdvisor and we glad to know that you are happy to stay at Novotel Bandung where you gave us 5 star rating which you found our great reception which deliver an excellent booking accuracy, our varieties of breakfast and... More 

Level Contributor
9 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The front of house staff are good and helpful. The gym and pool staff are not and one likes to smoke in the pool area. Pool area is average and no wifi. BYO towel, they are poor in the rooms and at the pool. At the pool we were told one towel was given to each room even if more... More 

Helpful?
Thank Catherine B
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear Catherine B, Warmest Greetings From Novotel Bandung....! Thank you for sharing your review on TripAdvisor. Whilst it was good to read that you were happy with our front of the house staff and breakfast variety, but I was of course disappointed that your stay was not entirely to your liking where you found our non standard service at gym... More 

jkt
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very warm welcome from the reception, nice bedroom, superb breakfast ... I promised my family to stay at Novotel again on our next trip to Bandung ... Nothing else to stay ... the best hotel in Bandung ...

Helpful?
Thank i t
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear i t, We love that you think of us as your home away from home – that’s the ultimate compliment. It’s so nice to hear that we’ve been able to provide you with a haven for recharging and a warm welcome from our reception. We’re always striving to provide the highest level of service to our guests, and we... More 

Bandung, Indonesia
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

They have a nice room! Nice breakfast to have! No bad comments so far! They also have a good bath tub at the room! I got the south wing room so i didn't get the great view. A little bit far from the city crowd but it' still OK! Parking lot not so big! Lots kind of breakfast!!

Helpful?
Thank JimmyYoe
H6181-NBD, General Manager at Novotel Bandung, responded to this review

Dear JimmyYoe, Greetings from Novotel Bandung and Happy Lunar New Year ! Thank you for taking time to write a review on TripAdvisor and it was lovely to know that you are satisfied with our service and facility. We look forward to serve you back in the future, soon. Best regards, Sendek Prawinko General Manager More 

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