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All 156 Bandung hotels

Novotel Bandung

4.0 of 5 Hotel   |   Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
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Ranked #16 of 156 Hotels in Bandung
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
dian o Jakarta, Indonesia
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608 reviews from our community

Traveler rating
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    337
    100
    15
    6
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226
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106
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed here for two nights and wished we could have stayed longer. The location is good, close to the airport. It just 10 minutes away to get this hotel from the airport. The weather in Bandung is cool and fresh. Upon check-in we got a warm welcome from the receptionist with additional welcome drink, so it's pleasant process. Unlike... More

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Bandung
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

i had a short nice stay experience. assisting my customer, i booked 5rooms at the beginning, but my last customer cancelled it. i helped by the receptionist very well, they were trying to find the best solution for me, and luckily it solved. we had 4 best rooms with very appreciable price. pool also exited,although too small,the breakfast is so... More

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Gold Coast, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just stayed for two nights and my son loved the room. I think that's the honest comment that's coming from a little kid. Even though nothing could be seen from lower level windows except the clothing lines from the neighbourhood.

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NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr Plecsien, Warmest Greeting from Novotel Bandung......! Thank you for your time to give us short and positive on your stay at Novotel Bandung. We are happy to know that you had an excellent experience stay with us as your son love the room. Once again, thank you for your review and feedback. It's a mental boost for us... More

Contributor
20 reviews 20 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

they have a good location for start to explore Bandung city, near to everywhere. they have a big room but the bathroom is standard and their breakfast is standard too. but since this hotel is near to everywhere, so its not a problem for me, we can have our meal at surrounding cafe.

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NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr/Ms Sclucido, Warmest Greetings From Novotel Bandung.....! Thank you for taking the time to provide such short and positive review and feedback on your stay with us thru TripAdvisor. I am pleased to hear that you have enjoyed your stay with us where you found our strategic location and spacious room. We will do our utmost to continuously perform... More

1 review
4 of 5 stars Reviewed 1 week ago

I have many times travel into Bandung for a Business Trip. many of hotels in Bandung I visited. but nothing comfortable and delightful just like home as Novotel Bandung. Great Services is the most, Great and full of warmness from the staffs is the second (feels like a 5 stars airplane service), various of cuisines and really tasty, the room... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr Zaki K, Warmest Greetings From Novotel Bandung.....! Thank you for taking the time to provide detail and positive review and feedback on your stay with us thru TripAdvisor. I am pleased to hear that you have enjoyed your stay with us where you found our great service, various food and great taste, comfortable room and bathroom and spacious... More

jef-ind
Top Contributor
185 reviews 185 reviews
69 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed 1 week ago

Spent one night in this hotel as part of a week-long trip in Indonesia. First the good -- excellent location near the center of the city. Spacious rooms. Good breakfast. But overall, this was not a good stay with a lot of problems (malfunctioning key system, elevator problems, low water pressure, swimming pool problems, etc.). Staff were accommodating and apologized... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr jef-ind, Warmest Greetings From Novotel Bandung....! Thank you for taking some of your valuable time expressing your feedbacks concerning our hotel. We very much regret the inconvenience caused to you, and please accept our sincerest apologies. We have reviewed with all department concerned on each element related to your experience. However, let me explain on the malfunction key... More

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the room is spacious, speed check-in, good breakfast, and their buffet dinner was impressive. no much issues during I stayed here. if you find a nearby shopping mall, takes 10-15 minutes to go. stayed at non-smoking room and the cleanliness of this hotel is well-maintained.

Was this review helpful? Yes 1
NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr funfreshtravel, Warmest Greetings From NOVOTEL BANDUNG.....! We would like to thank you for your short and very positive reviews on the TripAdvisor and we are happy to know that you are happy to stay at NOVOTEL BANDUNG where you our spacious room, good cleanliness, good breakfast and great location. At NOVOTEL Bandung, we strive to provide a superior... More

Jakarta, Jakarta Raya, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice and comfortable room, delicious food at the only restaurant at ground floor, many various menu for breakfast. Enough space for parking lots. One comment is my room door was too heavy to open, easy to close.

Was this review helpful? Yes 1
NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr/Ms R0vy, Warmest Greetings From Novotel Bandung.....! We would like to thank you for your detail and very positive reviews on the TripAdvisor and we are happy to know that you are happy to stay at Novotel Bandung where you found our nice and comfortable room, delicious and varieties food and spacious space for parking. At Novotel Bandung, we... More

1 review
1 of 5 stars Reviewed 2 weeks ago

Simply the service is poor, the lady at front desk look always disappointed and unfamiliar. Wifi in room ver slow and often disconnected : impossible to uso fur businee purpose. Ask many time hotel car for transport, but no service and wait long time to have reply from front desk. Restaurant on sunday at lunch time already sold out some... More

Was this review helpful? Yes
NovotelBandung, General Manager at Novotel Bandung, responded to this review

Dear Mr Andrea M, Thank you for sharing your experience on this online forum. We learnt an important lesson from your input/feedback here where we need to improve on our service and product. We do really apologize for the inconvenient experience while you stay at Novotel Bandung where you found our lady at the front desk with the unfamiliar look,... More

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Additional Information about Novotel Bandung

Address: Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bandung 4*
Number of rooms: 156
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Also Known As:
Novotel Bandung Hotel Bandung
Bandung Novotel

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