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Novotel Bandung

#23 of 179 Hotels in Bandung
Certificate of Excellence
Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
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Novotel Bandung
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784 Reviews from our TripAdvisor Community

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Traveler rating
    198
    429
    128
    21
    8
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300
132
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155
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
  • All months
    (784)
  • Mar-May only
    (188)
  • Jun-Aug only
    (174)
  • Sep-Nov only
    (168)
  • Dec-Feb only
    (254)
All months
Bogor
1 review
4 of 5 stars Reviewed 4 days ago NEW

the room is nice and clean, the pool is too small but warm water is very nice, the breakfast taste too standard for high reputation hotel but still good. Internet also OK.. recommended for next trip to bandung

Review collected in partnership with this hotel

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr. BudiSusila, We would like to thank you for your detail and positive reviews on the TripAdvisor and we are glad to know that you are happy to stay at Novotel Bandung where you found our Nice room, warm water swimming pool, internet speed and mostly your recommendation to visit us back in the future. We also thank you... More 

Kuala Lumpur, Malaysia
Level Contributor
73 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
4 of 5 stars Reviewed 1 week ago

it's a strategically located hotel. The staffs speaks excellent english and very emphathetic towards everyone's needs. the bathroom comes with a tub and nice toiletries.The bed was so comfortable is prepared me for my next long day after few hours of sleep.(thanks for using such a nice mattress, beddings and pillows) During ramadhan they offers the sahoor as replacement of... More 

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Sayangku, It is an honor for me to hear that you enjoyed your stay at Novotel Bandung. Thank you for choosing us as part of your holiday. I do appreciate your compliments posted on Trip Advisor as we are proud that we are able to contribute in some small way to make your experience with us a flawless one.... More 

3 of 5 stars Reviewed 1 week ago

Well ,its clean and friendly staff also strategic location if u're stay there near to airport.but the pool too small and be carefull if u order taxi sometimes the cost out of your mind i wish it fix by management

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr. Siggih P, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Got the junior suite room with the room size more than 50m2. Clean and comfortable. Free wifi up to 1mbps. Free fruits complimentary. 2 LCD TVs, 1 in living room (this come also with DVD) and 1 in sleeping room. Bathroom is nice and clean. Dining table is available. 3 comfortable sofas also available in the room. Swimming pool is... More 

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr. Panji U, We would like to thank you for your extensive and detail positive reviews on the TripAdvisor and we glad to know that you are happy to stay at Novotel Bandung where you gave us 5 star rating which you found our large suite rooms, parking services, swimming pool area, our staff, restaurant even our surrounding area.... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Firts time stay 1 night in a non-smoking superior room at Hotel Novotel Bandung, the room and interior is modern style, nice and clean and strategic location. Staff is nice, helpful and friendly, delicious breakfast but pool need an enhancement to a bigger pool, currently just enough for children only but Overall is good. We enjoyed our holiday at this... More 

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Rosemary T, Warmest Greetings from Novotel Bandung.. ! Thank you for sharing your review on TripAdvisor. It was good to read that you were happy with overall of your stay. I am glad to know that your first stay memorable and being happy experience. Thank you also for your constructive feedback regarding our pool size and please accept my... More 

Tangerang, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

good to stay for family or business, hope someday can visit novotel again, hope can get some offer from novotel, for the rate of room, so we can stay longer next time, and the place near to the city of bandung

Review collected in partnership with this hotel

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mariaewang12, It is always a pleasure to receive positive feedback. Thank you for your remarkable experience staying with Novotel Bandung and gave us 5 stars for it. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improved the quality... More 

Surabaya, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 night during the fasting month. The food is great either for the sahur and breakfasting. They have a lot of varieties of food for Sahur and Breakfasting. The price for breakfasting is a bit expensive but it is really value for money. The room is clean and the atmosphere is cozy. The service is excellent and helpfull.

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Rendi R, Warmest Greetings From Novotel Bandung .. ! Thank you very much for your review in Trip Advisor regarding your last stay with us. It was really nice to know that you are satisfied with our service and facilities and gave five stars for it ! We will do our utmost to continuously perform our best!.... and your... More 

Bekasi, Indonesia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

me with family of 5 person got a connecting room. we stay only for 1 night and got a nice price and welcome drink. the receptions very nice. overall very good. the lighting in my room and the other is different. my room got a bigger light the other of my family a lower power light. so the other room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Novotel_Bdg, General Manager at Novotel Bandung, responded to this review

Dear Mr. Nando086, Warmest Greetings from Novotel Bandung ! Thank you so much for your contribution and sharing your experience stay with us in Novotel Bandung. It was nice to know you satisfied with our facilities and our helpful staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure... More 

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