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Grand Royal Panghegar

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Jl. Merdeka No. 2, Bandung 40111, Indonesia
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Grand Royal Panghegar
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Grand Royal Panghegar
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211 reviews from our community

Traveler rating
    41
    92
    49
    20
    9
See reviews for
78
19
8
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at Grand Royal Panghegar December last year. It was a very nice experience we had. The room was nice with a beautiful view, and the food was excellent. It is one of the best and very recommended hotel in Banduntg.

Was this review helpful? Yes
Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wilujeng, Warmest greeting from Grand Royal Panghegar Bandung, Nice to hear that you happy stay with us, please accept our sincere regards. At our hotel we consider to all services aspect, that keep on increasing to the guest satisfaction. we looking forward to welcoming you in the near future to stay again with us, and hope your experience will be... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

18/03/2015 When we step into the room whow..the room was comfortable..the bed was king size bed n a long sofa..🙌we had a good rest..19/3/2015 Next day when were getting ready to wash up the sink was choke😠..when on the tv n to our dismay 😨 no sound..(but the tech was promp to attend n fix it)👍in the nite after back... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Panghegar is an old hotel, but since it claimed to have been renovated recently, we decided to stay there for a night when we had to be in Bandung. The lobby looked OK, except that when you come in from bright daylight, the mezzanine floors (there are 2 mezzanine levels) overlooking the lobby look very dark, making the lobby look... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

My friends and i stayed over panghegar hotel for 5 days. Everything was indeed very good, very clean, something different. I like how they organize the room, very spacious.. There's pantry table, a sofa bed, nice view, tv channels which are not boring to watch after our whole day of shopping, there's even a bathroom which in fact some hotels... More 

Was this review helpful? Yes
Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wilujeng, Warmest Greeting from Grand Royal Panghegar Bandung Nice to see you happy stay with us!! hope your experience can motivate us to keep our standart services in the future. Thank you for your comment and hope we can serve you better in the near of future Best Regards More 

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went here with my family of 2 small children. When we went there the hotel was booked for a wedding reception. As a result the hotel lobby was really busy and full of people hanging about. It is quite noisy and hectic at that time. Check in was smooth and we got the new condotel room with pool view.... More 

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Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wilujeng, Warmest Greeting From Grand Royal Panghegar Bandung We very much appreciate your comments regarding your stay at Grand Royal Panghegar Bandung. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Jakarta, Indonesia
Top Contributor
53 reviews 53 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed February 10, 2015

Everything was ok for Grand Royal Panghegar. Check In was smooth, though i did not really like the way they provided two keys. We have to deposit IDR 50.000 for getting two keys. Something which for me, quite annoying, because normally a four-star hotel will provide two keys for the guests. Room was ok, in fact, i did like the... More 

Was this review helpful? Yes 1
Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wilujeng, ... Thank you for sharing your experience during your stay at grand Royal Panghegar Bandung Your feed back we treated as our concern, to avoid the same case on the future. And Please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 10, 2015

I chose this hotel as a lot of recommendations of the various online travel agents but did not in accordance with my expectations. - ROOM : I first visit the hotel was greeted with the receptionist who are very friendly, feel of the hotel is so amazing like a 5 star hotels in the public area, but we do not... More 

Was this review helpful? Yes 3
Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wilujeng,.. Thank you for taking the time to tell us about your experience at Grand Royal Panghegar Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that... More 

St. Gallen, Switzerland
Top Contributor
52 reviews 52 reviews
38 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 1, 2015

I came to this hotel for a conference held by my company in this hotel and here are my reviews: Room - I stayed at the 2 bedroom executive apartment. Overall the room was great and is perfect for families Service - There are no complains about the service. When I had problems with the lights in my room, it... More 

Was this review helpful? Yes
Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wilujeng, Warmest Greeting From Grand Royal Panghegar Bandung. We very much appreciate your comments regarding your stay at Grand Royal Panghegar Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Sydney
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 29, 2015

This hotel is ideally situated - central and walking distance to tourist city destinations. The entry to the hotel is definitely "Grand and Royal" The staff were exceptionally warm and friendly. The dining room serves sumptuous food, breakfast is primarily Asian although some Western food is available and has an inviting coffee lounge area. Unfortunately this is where the Grand... More 

Was this review helpful? Yes
Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wilujeng, Warmest Greeting From Grand Royal Panghegar Bandung. We are notice what your concern about, thank you for feed back that you tell us. We have new building with new room concept for better experience. But Not worry for the old building cause we continues to renovate gradually. Under my investigation, your stay at one of old building, and we... More 

Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 27, 2015

This is my 2nd attempt to stay at Grand Royal Panghegar during new year holiday. I tried this hotel again after reading several tips in this web. The 1st one is not very good experience due to bad reservation experience (I want single bed, but the hotel give me 2 beds). Well, this time I am staying with my family... More 

Was this review helpful? Yes
Iwan S, General Manager at Grand Royal Panghegar, responded to this review

Wiujeng, Warmest Greeting From Grand Royal Panghegar Bandung Thank you for repeated staying with us and sharing for the good experience stayed with us. We committed to have smile for every face of our guests, your constructive feed back continue develop our service in the future. We are waiting your next stay at Grand Royal Panghegar Bandung, and hove your... More 

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