We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Papandayan

4.5 of 5 Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Hotel website
Special Offer
Room and Dinner Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
The Papandayan
Professional photos View all
Browse nearby
The Papandayan
Write a Review

190 reviews from our community

Traveler rating
    81
    81
    17
    8
    3
See reviews for
60
24
10
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (32)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (66)
All months
Depok, Indonesia
1 review
5 of 5 stars Reviewed yesterday NEW

Hotel Room: Clean. Nice carpet. Comfort bed. Great bathroom. Suitable with 1 kid family only. Pool: Quite nice. No hot water available so please be ready. But, a few efforts to make just to go the swimming poll from the room. Food: Breakfast standard, not so special. Food price quite expensive. Service: Standard but thank you for let me check... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I needed a place to stay in Bandung with a good high-speed Internet connection. This proved to be a good choice. I was getting 4Mb download and 5Mb upload consistently. My room was large, the bedding was high quality and very comfortable. In my three days I tried a selection of quality food and drink in the restaurants Breakfast buffet... More 

Was this review helpful? Yes 1
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Timothy L, Thank you for taking your precious time to write a review about The Papandayan at Trip Advisor. On behalf of the management and staff, we also thank you for your compliments on our facilities and services, it was our privilege to be of service to you. We hope your stay was a memorable one. Looking forward to... More 

Jakarta, Indonesia
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room is great, location is ok. The biggest problem is the lift access, really test your patience. Somehow you have to keep trying and trying just to get to your room. They have kids club, but the place closes at noon. Very strange, the first kids club i know that close so early. Breakfast has decent selection, good size room.... More 

Was this review helpful? Yes
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Tulang_B, Thank you for staying with us at The Papandayan and thank you for you positive feedback on TripAdvisor. I took notice of your comment in relation to the lift access, please apologize for the inconvenience, I am pleased to inform you that we have taken action to rectify this problem to avoid this occurrence in the future. Kids... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I booked two rooms through agoda, I felt great that one of the rooms was upgraded to suite and checked in early. However, I was only able to check in my other room at 3pm, Im not sure what took them that long to get my room ready. In some occasions, I also notice that the hotel service is not... More 

Was this review helpful? Yes 1
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear James R, Thank you for your comments on Trip Advisor, it is through valuable feedback such as yours that we are able to continuously improve our standards. I took notice of your comments in relation to our services and I have instantly addressed matter of your concern with our team. We apologize for the inconvenience caused during your recent... More 

Senior Contributor
22 reviews 22 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We visited the Papandayan and stayed 3 nights. Because of the reviews we had high expectations. When checking in we unfortunately could not get rooms with connecting doors. This can happen and the hotel was almost fully booked so we accepted it. At the reception they promised to see if they could do anything the next morning and to contact... More 

Was this review helpful? Yes 1
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Jitze B, Thank you for taking your precious time to share your comments about The Papandayan Hotel. It is thoroughly appreciated for your compliments on Mr. Deden Sulaeman's attitude and service. I have shared your compliments with him who is delighted to be recognized in such friendly manner. On the other hand, please allow us to apologize for the... More 

Ajax, Canada
Top Contributor
98 reviews 98 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 13, 2014

The hotel is an oasis. It's beautifully designed and maintained. The rooms are a good size and the beds comfortable. Wi-Fi is complimentary, as it should be at a modern hotel. The pool area is amazing, and there's a lovely rock garden with waterfalls just off the lobby.

Was this review helpful? Yes
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Daleb0422, Thank you for taking your precious time to write a review about The Papandayan on Trip Advisor. We are happy to hear that you have enjoyed your stay and felt that our hotel is an oasis. Please let me know if there's any way that we might make improvements on the accommodation and services, we strive to provide... More 

1 review
2 of 5 stars Reviewed December 12, 2014

Requested a non smoking room, but room smells tobacco. Not recommended if you are not smoking! This hotel need to re-assess all the room (smoking or non smoking). Distance from parking lot to lobby is quite far.

Was this review helpful? Yes 1
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Fendy H, Thank you very much for your patronage at The Papandayan Hotel, Bandung and for taking your precious time to write a review about our hotel. It is through valuable feedback such as yours that we are able to continuously improve our standards. I took notice of your comment in relations to the room that smells like tobacco.... More 

San Rafael, CA
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 9, 2014

My elderly father is on a journey through Java to revisit the places he and his family lived and were interned by the Japanese in WWII. In Bandung, we searched for hours but our driver was hopelessly lost trying to find the address of of my grandfather's former internment camp. In the pouring rain, my father and I ran into... More 

Was this review helpful? Yes 1
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear SanRafaelChick, It is our pleasure to hear such compliments as yours about our hotel and mostly our services, especially your compliments to one of our associates, Agus. Thank you, it is very much appreciated! We are pleased to hear that our associates deliver the hospitality that exceed our guests expectation. Please let us know if you are coming back... More 

Bogor, Indonesia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 5, 2014

Bandung is known for a long time as the city for holiday on weekend with family or friends. It has friendly ambience for a busy city, a wide range of culinary exploration, shopping centers (if you were city people who can't live without it), traditional markets, natural beautiful scenery and places nearby, and many more. Maybe a bit far from... More 

Was this review helpful? Yes
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Sitta-Azurea, I would like to thank you very much for your patronage at The Papandayan Hotel, Bandung and for taking your precious time to write a review about our hotel. It is through valuable feedback such as yours that we are able to continuously improve our standards. We are happy to hear that you found our overall products and... More 

Thonon-les-Bains, Rhone-Alpes, France
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2014

Rooms are nice, clean, service is good, price is competitive, i would recommend this hotel in down town Bandung if you want a central hotel down town. Close to airport, 35 mns about , the service is good, very nice people. I will come back.

Was this review helpful? Yes 2
Susy C, Guest Experience Manager at The Papandayan, responded to this review

Dear Barry W, Thank you very much for your short yet delightful review about The Papandayan on Trip Advisor. It is our pleasure to be of service to you and we certainly looking forward to welcoming you back to The Papandayan in the near future. Kind regards, Susy Chandra More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Papandayan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Papandayan 4.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Asiatravel.com Holdings, Despegar.com, Priceline, Travelocity, Odigeo and Tingo so you can book your The Papandayan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#13 Luxury Hotel in Bandung

381 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (107)
Viewed
Hotel & grounds (24)
Viewed
Dining (9)
Viewed
Room/suite (39)
Viewed
Bathroom (12)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (6)
Viewed
Other (12)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (260)
Viewed
Amenities (75)
Viewed
Pool (11)
Viewed
Restaurants and Bars (85)
Viewed
The Ambassador (42)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay