We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 143 Bandung hotels

Sheraton Bandung Hotel & Towers

4.5 of 5 Hotel   |   Jalan Ir. H. Juanda No. 390, Bandung 40135, Indonesia
Hotel amenities
Save Saved
You added Sheraton Bandung Hotel & Towers to your Saves list
Sheraton Bandung Hotel & Towers
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
73%
Ranked #28 of 143 hotels in Bandung
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
inxpekto Singapore, Singapore
Write a Review

185 people have reviewed this hotel

Traveler rating
    55
    76
    40
    11
    3
See reviews for
63
25
15
58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Any
English first
Singapore, Singapore
Top Contributor
85 reviews 85 reviews
49 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the first time I ever visited Sheraton that look more like a small resort rather than a usual city business hotel. The smell of refreshing lilies permeate the air upon entering the hall of the hotel and that's truly mood uplifting after the long and delayed flight. The management had done a total makeover to exude the new... More

Was this review helpful? Yes 1
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Mr/s. Inxpekto, Thank you for taking the time to post your comment regarding your recent visit to the hotel. We are delighted to learn that you enjoy your stay and like our new look and feel. You may be rest assured that we will be continuously improving our facilities and services to maintain Sheraton Bandung Hotel and Towers as... More

Jakarta
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Terrible. Management do no appear to run this hotel but the security guards who patrol the front gate. The security guards take commissions from their preferred taxis who wait just on the road out front of the hotel. These taxis are not metered.....if you want a clean reliable taxi like bluebird they are not allowed into the hotel grounds. Disgraceful.... More

Was this review helpful? Yes 3
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Mr/s. Dan T. From the outset, I would like to apologize for the service deficiency you experienced. Whilst we are striving to deliver operational excellence, I acknowledge that on this occasion we have failed miserably in our delivery. We had taken note regarding the taxi issue and we had been coordinated with local authorities and police to overcome the... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cant wait to stay when I read that Sheraton is renovating. Stayed in Cabana Towers Room, 1103. The room is very spacious that has direct access to the garden. Horse riding for kids is a must during weekend. Too bad the restaurant and gym is still being renovated at the time we stayed there.

Was this review helpful? Yes 1
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Mr/s 5353M, Thank you for taking the time to post your comment and photos regarding your recent visit to the hotel. We are delighted to learn that you enjoy your stay in our new Towers Cabana and and the children were having fun with the horse riding at the Towers Garden. And the photos you took around the property... More

Jakarta, Indonesia
Top Contributor
54 reviews 54 reviews
44 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed March 4, 2014

I am staying at the Sheraton Bandung a few times per year, and now was the first time after the (long overdue) renovation was completed. The hotel now lives up to the standards of other major hotels in Bandung, at least in the Towers Rooms (cannot comment on standard rooms). Guest services have always been good at the Sheraton, and... More

Was this review helpful? Yes
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Mr/s jtkJakarta, Thank you for taking the time to post your comment regarding your recent visit to the hotel. We are delighted to know that you enjoyed your stay and like the hotel new look and feel. We have also noted your comment regarding the availability of suite upgrade benefit for SPG Platinum member and have followed it up... More

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

I stayed here with my family and we enjoyed our stay here. Staffs were very kind and helpful. Our room was spacious and clean. The only thing to complaint is that we didn't really enjoy the quality of the food served at the restaurant.

Was this review helpful? Yes
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Mr. CalvinHamit, Thank you for taking the time to post your comment regarding your recent visit to the hotel. We are delighted to know that you and your family enjoyed our new look and feel and experienced the warm service of our associates. We also take note on your comment regarding the quality of food served at the restaurant... More

Jakarta, Indonesia
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 20, 2014

Spacious lobby, huge room, bed and bathroom. Loads of open window with fresh air on the lobby, great parking lot. Variety of choices for breakfast, nice swimming pool, homey hotel. Always convinient to stay here for business

Was this review helpful? Yes
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Ms Estyindra, Thank you for taking the time to share your experience during your recent stay at the hotel. We are delighted to learn that you had a comfortable stay and enjoy the new look and feel of Sheraton Bandung Hotel & Towers. We do hope that we can have you back with us in this near future. Best... More

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stay here for 2 night for business matter during weekday. they just get renovated, they change all hotel interior and become more modern. I'd booked deluxe room, and they upgrade it to tower room, which is very big and nice. room was great, but unfortunately when I took group dinner it was so unpleasant, only for serving a drink... More

Was this review helpful? Yes
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Ms. JoanitaD, Thank you for taking the time to write us your comment regarding your recent visit to the hotel. We are delighted to know that you like the new look and feel of the hotel. We also take note your comment regarding the service at the restaurant and rest assured that we have followed up this issue with... More

Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 15, 2014

Stayed at the Sheraton Bandung for three nights on a recent family holiday in West Java and in general I was impressed. There was little attention to detail issues with the rooms after just having a pretty extensive renovation that were just enough to let it down. Nothing major but not quite at a standard that you expect from a... More

Was this review helpful? Yes
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Bapak Masgendut, Thank you for spending your time to write us your comment regarding your recent visit to the hotel. We are happy to know that you enjoy the new look and feel of the hotel after the renovation. We also appreciate your input on the detailed quality of works and rest assured that finishing touch up project is... More

Jakarta, Indonesia
Contributor
13 reviews 13 reviews
11 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed January 13, 2014

I stayed in this hotel with my family on January 11-14, 2014 for business and pleasure purposes. The room is already renovated so it looks fresh and, as usual, is spacious enough. We basically are satisfied with the room. Yet, I get the impression the renovation was done in a hurry; some little details were not well attended, such as... More

Was this review helpful? Yes 1
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Mr. BWS66, Thank you for staying with us and spending the time to write us your comment regarding your recent visit to the hotel. We are delighted to learn that in general you had a comfortable stay and we appreciate your feedback on the overall room condition after the renovation. However, we are also very concerned on the service... More

Jakarta, Indonesia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 7, 2013

please note that this is not a 5 star hotel, i think it is more to 3 or 4, but if i compare to other sheratons i've stayed overseas, this is by far the nicest one in terms of the facility and the facelift. Sure i were warned from the website and spg call center that the hotel is doing... More

Was this review helpful? Yes 1

Been to Sheraton Bandung Hotel & Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Bandung Hotel & Towers

Also Known As:
Sheraton Bandung Hotel And Towers
Sheraton Bandung
Sheraton Bandung Hotel
Bandung Sheraton
Address: Jalan Ir. H. Juanda No. 390, Bandung 40135, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Bandung
#14 Family Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Bandung Hotel & Towers 4.5*
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Agoda, Booking.com, Expedia, Travelocity, Tingo, HotelsClick, Hotels.com, Otel and Venere so you can book your Sheraton Bandung Hotel & Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Bandung Hotel & Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.