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Sheraton Bandung Hotel & Towers

#4 of 179 Hotels in Bandung
Certificate of Excellence
Jalan Ir. H. Juanda No. 390, Bandung 40135, Indonesia
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Sheraton Bandung Hotel & Towers
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Sheraton Bandung Hotel & Towers
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160 Reviews from our TripAdvisor Community

Traveler rating
    78
    72
    7
    0
    3
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51
18
4
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • All months
    (160)
  • Mar-May only
    (39)
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    (52)
  • Sep-Nov only
    (35)
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    (34)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

Has been 14 years since I last stayed at the Hotel and I have to say the recent refurbishment was executed with perfection and really has kept the Hotel at the forefront of Sundanese Hospitality. Byang and his team took care of every detail and made my and most importantly my families stay simply brilliant. From the arrival thru to... More 

Was this review helpful? Yes
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Sangatttt cocok buat family with kids Reservation cepat sekali prosesnya, bisa check in jam 10.30 pdhl awalnya kirain harus concierge dulu tp ternyata room sudah ready Welcome delicious cake at room buat without welcome drink Deluxe Garden Access room without bathub ternyata Kidsclub OK banget pelayanannya baik sekali Horse Riding every weekend + Cooking class Kids Pool tdk terlalu besar... More 

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AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review
Google Translation

Hello Elyzabeth M, Thank you so much for your very kind review. Senang sekali mendengar Anda and family betul -betul... More 

Singapore, Singapore
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Do not be disappointed by its smallish and nondescript frontage. Walk up the steps, cross the reception and be connected to a maze of complex with colonial-styled balconies running round. It took me more than a day to learn how to navigate. That's where Sheraton's professional staff came in; anyone of them will cheerfully escort you to where you want... More 

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AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello davidquek, I thank you very much indeed for your very positive review. I am completely happy to find you enjoyed your recent Sheraton Bandung experience. The full renovation took place a whlle ago really transformed the hotel into a new modern resort. Thus the large beautiful green themed ground all around the resort absolutely accomodate the need and expectation... More 

Jakarta
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I really love the hotel when i directly arrived there. The atmosphere is great with beautiful white decoration. The room is very spacious and the beds are very lovely. I love the sunday morning activities there very attractive. The parks which is not really big but very accomodating especially in the morning i can breath the fresh air of bandung.... More 

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AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Travelicious_12, It is so great to have your very kind and positive review ! And I am so happy to learn that you thoroughly enjoyed your recent Sheraton Bandung experience. I am looking forward to welcoming you back to the newly transformed modern resort, Sheraton Bandung, again. And please feel free to reach out to me when you plan... More 

Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Absolutely adore Sheraton Bandung. Hotel ambience was relaxing and nature oriented. Room was clean and spacious, bed was comfy and the pillows were fluffy just enough to my liking, the rain shower was pleasant. The hotel facilities were accomodating to most customers. Especially love the pool and the view. Food were delicious, I wish they have more choices of food... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Tinszkie, Thank you so much for your very kind review. It is so great to learn that you thoroughly enjoyed the fully transformed resort ambience. Thank you for your comment about our bedding. We use the latest and highly recommended products from the world most reputable bedding factory. It is one of our aims to make our guests' stay... More 

Jakarta, Indonesia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I think the title is not too much to say. This hotel was built in ’90 if I’m not mistaken, so it’s 25 years old now. This hotel is more likely a wine instead; the older the better. I stayed for 1 night last weekend, with my fam. I was looking for a pure relaxation, away from city hustle, expecting... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello 196A, I thank you so much indeed for your very kind and positive review. I am so happy to find you thoroughly enjoyed your recent Sheraton Bandung experience. Yes, our full renovation we have just completed end of last year, really transformed the hotel into a very modern resort in town. Our hotel designer really took his time to... More 

Oxford, United Kingdom
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My dad had organised his companies gathering here with over 100 staff and their families joining. The staff are so helpful and friendly, the hotel was almost booked out for our group. We stayed in the presidential Suite and the butler was very professional and helpful. Lovely decor and delicious food! Would highly recommend this hotel to tourists, locals and... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello CJLamb, I thank you so much for your very kind review. I am so happy to find you, your father and his whole company members enjoyed your Sheraton Bandung experience exactly the way we hoped you would. And I also thank you so much for complimenting our staffs and restaurant food and services. I will definitely pass this to... More 

Jakarta, Indonesia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we spent one night in tower rooms, 3rd floor. the room is spacious, nice and chic decoration (love it!!!) worth the price for the facility that you can get in this type of room. nice balcony view where you can see mountain. when you book tower room you can also enjoy evening cocktail and snack for free and bottomless, bravo!!.... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello HaniahRifat, It is so great to have your truly kind review. And I am so happy that you thoroughly enjoyed your Sheraton Bandung experience. Yes, the full renovation we completed has turned our hotel into a very modern resort in town. Spacious Tower room that offers modern design plus great view is worth to experience. Thus the remote location... More 

indonesia
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As always, Sheraton's design is quite tropical, not just a typical rooms in the box like other towering hotels in Bandung. The pools need more frequent cleans up, since kids (and mom/das) seems to like it much. Definitely ask for pool side rooms BUT check if during ur stay there are plan for group dinners etc since as usual some... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Jontowel, Thank you so much for your review. It is so great to find you enjoyed our newly renovated and transformed hotel. As a modern resort in town, we set up the resort with lots of latest facilities that cater multi needs of our guests. Jontowel, should there be a plan to bring you back, don’t hesitate to contact... More 

Jakarta, Indonesia
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in Sheraton as to attend our best friend's wedding on 6 June 2015 at their romantic pool area. The lobby is now more grand but warm...and refreshing. Our room is so great, facing to a garden and freshly clean. The food at the wedding buffet were delicious, especially the ribs. Dessert was oke. The staffs were warm and welcoming... More 

Was this review helpful? Yes 1
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Cacay1973, Thank you so much for your very kind reviews about our newly transformed hotel. I am happy to learn that you enjoyed your recent Sheraton Bandung experience. I highly appreciate your kind comments about our staffs in some areas. Your feedback about our lobby staff is most valuable for us to look into seriously. I look forward to... More 

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