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Sheraton Bandung Hotel & Towers

#3 of 178 Hotels in Bandung
Certificate of Excellence
Jalan Ir. H. Juanda No. 390, Bandung 40135, Indonesia
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Best prices for: 1 room 1 guest
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Sheraton Bandung Hotel & Towers
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Sheraton Bandung Hotel & Towers
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139 reviews from our community

Traveler rating
    71
    60
    5
    0
    3
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42
16
3
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me, husband, and my 7mths old baby very much enjoyed our stay in Sheraton. King size bed, good breakfast, large bathroom etc. Loved the balcony sitting there while drinking tea in the morning. Would recommed and stay there again. Beware of the staff, they will greet you all day long when you walk passby them. A bit overwhelmed

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello TheTami, Thank you so much for your very positive review. And I am so happy to learn that you thoroughly enjoyed your recent Sheraton Bandung experience. Particularly that you and your family enjoyed all the facilities of our newly transformed modern resort. Feel free to reach out to me if you plan to come back. I and the resort... More 

Bekasi
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Located in strategic location, this hotel is definetely a great place for runaway :) Easy to access public transport, but you need to order taxi with meter by contacting front office. Since stand by taxi in front of the hotel are not a taxi meter. They will charge based on bargaining. The room very cozy, with pool view. Great taste... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello DoddyF, It is so great to learn that you thoroughly enjoyed your recent Sheraton Bandung experience ! Thank you so much for your kind and positive comment about our newly transformed guestroom, pool and all hotel facilities. Where Sheraton Bandung is situated, it really makes an ease for our guests to reach most interesting places in Bandung. Thank you... More 

Bangkok, Thailand
Top Contributor
55 reviews 55 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Positives - 1. beautiful refurbishment, the deco and furniture of property and rooms are chic and contemporary, 2. the service at check in and out was efficient and quick, 3. free wifi without password throughout our stay, 4. free juice at the lobby, 5. Sheraton beds are so comfortable we could have slept all day, 6. and food and service... More 

Was this review helpful? Yes 1
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Steppenw0lfe, I thank you very much indeed for your review. It is great to learn that you enjoyed our recently completed full renovation. This has transformed us to be a modern contemporary resort that accommodates the needs of family, couple, corporate and any type of clients. Sheraton 'Sweet Slipper Bed' we provides is the latest bedding product recommended by... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just stayed 4 nights the hotel is beautiful recently refurbishment to a very high standard. The towers club room was amazing great big bath tube and rain shower and very nice decor. All staff were truely amazing and so friendly made the staff a most pleasant on and will most definitely return next time in Bandung.

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AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Phil G, It is so great to learn that you thoroughly enjoyed your recent Sheraton Bandung experience ! Thank you so much for your very kind comments on our newly renovated hotel, enjoyable Executive Tower Club and the hospitable staffs. I will surely pass this to our team members. Let me know when you plan to come back. I... More 

Jakarta, Jakarta Raya, Indonesia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Let's start with the goods: The room is comfortable, nice bed, bathroom and amenities are of good quality. The room is not as spacious as Hilton Bandung for example, but it was not below standard. It's just on par to the standard. The kids' facilities is what stands out. There's a horse riding facility and children's playground as well as... More 

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AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello 13thirtyone, Thank you so much for your kind review. I am happy that you enjoyed the hotel facilities, particularly our newly transformed room with its new bedding system, furniture and bathroom design. Thank you for commenting on our enjoyable kids facilities including free horse riding and pool. I also wanted to personally thank you for your kind feedback about... More 

Jakarta, Indonesia
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked 2 tower rooms and checked in was at the Tower's lobby not at the main lobby. The staff is very friendly and attentive. Even though is it located at the busy Dago street, the rooms are quiet and we enjoyed our relaxing short getaway there. Pool is nice and very clean too though get a bit too crowded... More 

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AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello RuthSusilo, I thank you very much indeed for your very positive review. I am so happy to find you enjoyed your 1st Sheraton Bandung experience. Thanks for your comment about our friendly and attentive staffs. I will surely pass this compliments to them. It is true that Sheraton has a perfect location for those who wish to have a... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on the 29 till 31 August 2014 for my company's outing.Located in the heart of the Bandung city, Sheraton is a very strategic hotel for your business trip and family leisure.. the breakfast was awesome! And of course, I love the newly-design of the building! very fresh after the renovation... Really love the ice-cream and salmon sashimi... More 

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AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello MasagusEka28, Many thanks for your posted review. I love to learn that you and your colleagues had a very enjoyable stay. Thank you for your very kind and generous comments on our new room design and breakfast. I will definitely pass this to our team members. Let me know when you have another plan to come back. i and... More 

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in garden acces room, which has a super cute pink bench. I love it! They're gave welcome snack, few marshmallow with chocolate cake, i also love it! The room and bathroom was so cleaned, lux white bedcover, and good room decor. I requested fresh flowers, and they provided it! What a surprise.. They placed it in both bedroom... More 

Was this review helpful? Yes 2
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Halie M, Thank you very much indeed for your kind review. I am so happy that you had an excellent Sheraton Bandung experience and enjoyed the products thoroughly. Our recent full renovation also transformed the hotel and room furniture that make them all up to date as what you had seen. It has transformed the property to become an... More 

Jakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights here and it was great. I love the decor, the swimming pool, the breakfast and the coffee shop. Worth the money if you have more to spend...take the room close to the swimming pool if you can.

Was this review helpful? Yes 2
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Silvaubrey, Thank you so much for your very kind review ! I am happy to learn that you had a fantastic Sheraton Bandung experience. And also that you enjoyed the resort ambiance throughout the hotel areas. Silvaubrey, feel free to reach out to me when you plan to come back. I and the whole resort team will ensure you... More 

Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband booked a garden view room and it was not worth it because it was a miserable balcony on the ground floor facing the wall. The room is not as spacious as I thought. The bed is really comfortable except that there were prayers at 4.30am which is something we had to understand and bear with it. One compliement... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Yhfong, Thank you so much for your review. And thank you for your very kind praise toward our staffs and breakfast. I also thank you for the feedback about the view. Please let me know should you want to come back, so that I and my team can surely personally look after your needs and the room assignment. Rest... More 

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