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Sheraton Bandung Hotel & Towers

#4 of 202 Hotels in Bandung
Certificate of Excellence
Jalan Ir. H. Juanda No. 390, Bandung 40135, Indonesia
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Sheraton Bandung Hotel & Towers
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273 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me wife and son, stayed here for 3days 2 nights at 4flr. We had a little balcony with a garden view. They gave us great services and great hospitalities.... We even had some special treats....our son just loved the children park and playgrounds....this hotel is perfect for families #twothumbsup surely to come back another time....keep up the great works

Helpful?
Thank Bayuansyah N
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Bayuansyah N, Wow...! I thank you so much indeed for your very kind review and comments. Much appreciated. And I am very happy to learn that you and your family thoroughly enjoyed your recent Sheraton Bandung experience the way we hoped you would. The huge green beautiful themed ground has really become a 'must - enjoy' thing in our... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Good location, nice food, clean room, good staff also, the view is different and makes us feels like at some resort. Very near to everywhere, quiet location eventhough is at dago street. A lots of tv channel too

Helpful?
Thank Linda W
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Linda W, Wow.... I'm so thrilled to read your review and comment. And I am happy to learn that you have a fantastic Sheraton Bandung experience thus far. Linda W, thank you for your very kind comments. I will surely pass this to our staffs. And please do not hesitate to contact me when you plans to come back... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Room was clean, staff extremely obliging and food acceptable. Overall experience was good. Hotel is dated and a big tired albeit very clean and tidy. A safe bet but by no means a dream destination. Bandung itself has many pretty locations - this hotel does not really exploit these.

Helpful?
Thank Iain M
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Iain M, I thank you so much indeed for your review and comments. Much appreciated. Please do not hesitate to drop me a line or two when you plan to come back. So that I can personally look after your needs. Thus showing you all upgraded facilities you did not have time to enjoy last time, so that your... More 

Bandung, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Celebrate our 1st wedding anniversary and Stay a night on 29 - 30 february 2016 its mean alot for me, thank you for hospitality and special thanks to pak vincent (Front office manager) and team ! You did it man.

Helpful?
Thank Anggie_cahya
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Anggie_cahya, Congratulations on your 1st Wedding Anniversary. Wow....!!! I am so thrilled reading your review and comments. Thank you for that. And I am so happy that our team members have helped you to make your wedding anniversary in Sheraton Bandung a marvelous one. I will certainly pass your very kind comment to Vincent. And do something special for... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here on Oct 18-19, 2015. Traveled with our 5y3m Twinboys. We booked Family Package Pool Access Room. The room is just nice, large beds, and have a glass door to open, directly to the kids pool. When we arrived, the kids just got an acitivty bags - there are coloured pencils, drawing book, a Sheraton bear and kids activity... More 

Helpful?
Thank Monica B
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Monica B, I thank you very much indeed for very kind review and comments. I am so happy that you and your family had a great enjoyable Sheraton Bandung experience. After the full renovation we have just completed recently, the hotel has transformed into a beautiful modern resort. A huge green themed ground is really a fantastic aspect where... More 

Jakarta, Indonesia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The location, the ambience, the staff, the facilities, the spacious room make me keeping coming back to Sheraton hotel. But on my last visit, which was on during end of year, seems that the staff a bit overwhelmed, the pool area was dirty and I didn’t get my room cleaned up until after 3PM. One thing that I notice also,... More 

Helpful?
Thank Gita_N2014
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Gita_N2014, I thank you so much for your review and comments. Thank you for always coming back 'home' to us. It is always great to have you in the resort. Gita_N2014, I also thank you for your very kind comments about the resort ambience, staffs and facilities. I highly value the feedback you have given on the food variety... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff at Sheraton Bandung are very helpful, friendly and always serving with a smile. The rooms are spacious and clean. When we put a request through, the staff always put in their best effort to help. I enjoyed my stay. Thanks for the wonderful experience.

Helpful?
Thank eugeniay2016
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Eugeniay2016, Wow....it is so great to read your very kind review and comments. Thank you very much indeed for that. And I am so happy to learn that you enjoyed your wonderful Sheraton Bandung experience. Thank you so much for your kind comments about our staffs. I will surely pass this to them. Eugeniay2016, do not hesitate to drop... More 

Level Contributor
161 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It is actually located in Dago, one of the busiest part of Bandung but the hotel itself takes few metres behind the main road so it is not noisy. The hotel is good, cozy room, spacious room, clean, good breakfast. Enjoy our stay here.

Helpful?
Thank happylinch
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Happylinch, I thank you so much for your review and comments. I am happy to find you enjoyed your Sheraton Bandung stay. The Sheraton Bandung is situated not so far away from central Dago, a busy but must visit district in Dago. Plus it is not so far away either from the upper area of Dago where people love... More 

Jakarta, Indonesia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really cannot count how many times I have stayed in this hotel. The room is really cozy, many variation of foods for breakfast, friendly staff, and artsy decoration. Every time I went to Bandung, Sheraton Bandung always on my top list

Helpful?
Thank nisamuktiono
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Nisamuktiono, It is so great to read your very kind review and comments. I thank you so much indeed for that. Thank you to keep coming back too! And I am so happy to learn that you enjoyed your Sheraton Bandung experience. Nisamuktiono, do not hesitate to reach out to me whenever you plan to come back again. I... More 

Bogor, Indonesia
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

nice room, nice staff. Lounge not really cozy to enjoy wine or something because too open n in the lobby. Need better communication between room service and reception while sending amenities in room. Overall stay i like and enjoy it

Helpful?
Thank elsim88
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Elsim88, Many thanks for your very kind review and comments. I am so happy to find you enjoyed your recent Sheraton Bandung experience. Elsim88, about the lobby lounge where you enjoyed your wine, this is specially designed to be a place to gather. People love to gather and hang out during social hours after busy packed office day. We... More 

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