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Sheraton Bandung Hotel & Towers

Jalan Ir. H. Juanda No. 390, Bandung 40135, Indonesia
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Sheraton Bandung Hotel & Towers
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Sheraton Bandung Hotel & Towers
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125 reviews from our community

Traveler rating
    65
    52
    5
    0
    3
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39
13
3
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indonesia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have been stayed in this hotel for many occasion and I had foreseen several problem in this hotel, therefore, I have been decided not to stay at this hotel for at least more than 1 year. Nevertheless, I enjoy other SPG hotel chain in overseas and have gained the highest membership on this chain. At early April 2015, I... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello tukangjalanjalan, Thank you for taking your time to share your Sheraton Bandung experience. I highly valued your supports to SPG hotels through your membership. You stayed during a peak Esater period where we were unable to upgrade you to any suite as they were all booked out. SPG rules the policy that an upgrade can only be given based... More 

Jakarta, Jakarta Raya, Indonesia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

This hotel is located in Dago, a very popular spot in Bandung where you can find so many good restaurants and shopping stores. It's also close to Lembang where you can find great places to enjoy the fresh air of Bandung and also to enjoy the view of Bandung city. The hotel itself was very nice, i stayed here for... More 

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Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for a week and had a wonderful experience. The room was spacious and clean. The ambience of the hotel was cosy and excellent. The staff was helpful and would readily assist me in whatever I needed. We had some miscommunications with the staff when reserving a cab and had to wait for about 30mins for one... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Fendi75, Thank you so much for your positive review. Much appreciated. And I am so happy to find you had an very enjoyable stay. We are sorting out the cab issue in the area. People nowadays follows news through online or TVs. So, we do not deliver newspaper unless it is requested. However we do still have this complimentary... More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I've been here last year and also 10 or 15 years ago. The hotel had just been renovated, although the building still have the same structure as 10 - 15 years ago. The room are clean and of course some of the furniture's has been replaced with the brand new ones. The dining area is located beside the pool area.... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello BenedictP, Thank you so much indeed for your valuable review. I am happpy that you had an enjoyable stay and also witnessing the full hotel transformation from you had before compared to your recent experience. The hotel is beautifully transformed into a modern resort. Our Director of Culinary has also created a wide range of creative culinary options in... More 

Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

“ I have great experience to have such a chance to stay at very nice hotel, the hotel is located at a main road but once you enter it all the hustle and bustle sound is disappear. The ambience and view are relaxing, the interior lobby and room interior are very spoil your eyes and sense. Spending my weekend there... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Cumilebay, I thank you so much indeed for your very positive feedback. And I love to learn that you had a very enjoyable Sheraton Bandung experience during your last weekend stay. If you have a plan to come back, feel free to let me know, so that I and my team can personally look after your needs and help... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

love staying here. from my room (tower suite) has lovely view, the staff very friendly, nice environment, quite but not spooky, has Yoga on Sunday Morning, and don't forget to try relaxing Spa, really worth for every penny :))

Was this review helpful? Yes 3
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Kyna_Siregar, I thank you very much indeed for your very kind review. I am so happy to learn that you had an enjoyable Sheraton Bandung experience in our newly transformed resort. Should you have another plan to come back to experience another stay, feel free to reach out to me. I and my team will look after your needs.... More 

Jakarta
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was asked to accompany my husband to travel to Bandung, Indonesia. At first, I was so lazy as my job as a lawyer is quite taking my time and i'm also busy handling lots of cases at that time, so my husband pursued me and i said okay to go with him. At first we arrived at Padma Hotel,... More 

Was this review helpful? Yes 2
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Josephine272007, Thank you very much indeed for your very kind review. And I am so happy to learn that you had an enjoyable stay at our Sheraton Bandung Hotel & Towers, the only place you can enjoy resort feel in town. Should you have another plan to come back to stay longer, please feel free to let me know,... More 

Melbourne, Australia
Top Contributor
61 reviews 61 reviews
49 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 15, 2015

Stayed here on business in March and was impressed by the staff and the renovations. I didn't have a pool facing room, which would have been very nice. The rooms are light and airy and it definitely has a 'resort feel', which is great when you're travelling on business. Breakfast was OK and the location is good. The only let... More 

Was this review helpful? Yes 2
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello MaggieS1, Thank you so much for the posted feedback. I am glad that you enjoyed the renovated room and facilities and found an enjoyable resort feel during your stay. I noted your pool facing room expectation. I also took a serious note on the concern of your lost charger. Please feel free to reach out to me should you... More 

Austin, Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 11, 2015 via mobile

Hey, what a pleasant surprise! I stayed at this hotel when it opened in the early 90's. It has been transformed into an even nicer stay. The Cabana rooms and Towers are new additions to the original hotel, and the Club Lounge is extremely enjoyable. Breakfast and evening cocktails on the balcony is a real treat, made even more enjoyable... More 

Was this review helpful? Yes 1
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Demill, Thank you so much for coming back to the hotel and for your kind review and praise. We are delighted to know that you enjoyed your stay and experienced the warm welcome from our team. We do hope we can see you again soon. Best regards, Masri General Manager More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2015

We love the interior design, really luxurious! From the lobby to the guest room. Comfy bed,clean bathroom and nice service. Very good breakfast selection and great location. We were there when renovation and the pool not in good condition at that time. After the renovation, i think it will be the great hotel with fabulous facilities. We'll be back next... More 

Was this review helpful? Yes
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Edwina G, Thank you for your review and kind praise. We are very happy to know that you had a memorable stay and enjoyed our transformation. We look forward to seeing you again soon. Best regards, Masri General Manager More 

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