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Sheraton Bandung Hotel & Towers

#3 of 181 Hotels in Bandung
Certificate of Excellence
Jalan Ir. H. Juanda No. 390, Bandung 40135, Indonesia
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1 room 1 guest
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Sheraton Bandung Hotel & Towers
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190 Reviews from our TripAdvisor Community

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Traveler rating
    98
    77
    11
    0
    4
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65
22
5
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (39)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (34)
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Jakarta, Indonesia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for business purpose but also carried my family along with me. I've previously stayed here couple years ago and wasn't really enjoyed my stay at that time, since then Hotel got major renovation that rejuvenated its looks and charm. Got upgraded to Towers room and as you can guess, the room is very big and has everything that... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello DenimSneakers, Thank you for your very kind review ! And I am so happy to find you enjoyed your recent Sheraton Bandung experience. It is great that you and your family liked the room, kids club, restaurant food, and other facilities. I am happy to find your recent stay experience has turned to be a very enjoyable one compared... More 

Jakarta
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a 4 star hotel near heart of bandung city, Dago .. I come with 2 kids . Everything is okay , place very well maintain . Park also great . I also want to thanks for the staff they were very helpfull to arrange my luggage , also when I go home I realize I got my bicycle... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello An3S, I thank you very much indeed for your kind review. And I am happy that you and your family enjoyed your Sheraton Bandung experience. Thank you for your kind comment about our staffs. I will surely pass this to them. It is so great to find you enjoyed our newly renovated and designed room. On the other side,... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Hi people, it's Eli and if I had to say some words about Sheraton Bandung maybe it will be short... This hotel is in upper Jalan Dago of a curious city just like Bandung. When you come into the hotel, it's seems like you're in another place... The gardens, lighting, decoration... And of course their welcoming staff. The Restaurant of... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Elisa G, Thank you so much for your very kind review. And I am so happy to learn that you have been enjoying your Sheraton Bandung experience. Thank you so much for your kind comment about our staff, Honeyke. I will definitely pass this to her. And do something about it through the recognition program in the hotel. Please... More 

Jakarta
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Came back to this hotel after 10+years ago-as I read they've done some renovations. Stayed at 42m room at the tower. Looked ok. What I enjoyed was the breakfast buffet. The variety similar to other 5 hotels i.e. chicken porridge, sushi, noodle bar, eggs selection, various breads+pancake etc. But many that I tried were tasty. They served kiwi juice. That... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello TaniaKansil, I thank you so much for your positive review. I love to learn that you enjoyed our newly transformed resort. I am happy to find you also enjoyed your breakfast experience. In accordance to our aim from the full renovation we have completed, which is to fully transform the hotel into a modern resort that accomodate every 'up... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hi People, do not hesitate, go ahead and book this hotel. I have stayed here many many years, everything is good. People are friendly, they will try the best to accommodate my request. Hotel resort type with plenty of activity for kids... Swimming pool a bit small though... Most of the lounge people knows me by name, except few new... More 

Was this review helpful? Yes 1
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Platinum Traveller, This is so great to find your very positive comment about us. I thank you so much for that very kind review. I also have to thank you for your continuous and great supports to SPG. I am happy to learn that you enjoyed your recent Sheraton Bandung experience and highly value the recent transformation we have... More 

Medan, Indonesia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

nice room, perfect evening cocktail. romantic place. the staff is very friendly. i can not describe about the places the garden is very clean, fresh air. and the chef made a very perfect breakfast. i will recommend this place to all of my friend

Was this review helpful? Yes 1
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello mildblend, Thank you so much for your very positive review. It is so great to find you completely enjoyed your Sheraton Bandung experience. I will definitely pass your very kind comments about our Club Lounge staffs and our Chef. mildblend, please do not hesitate to reach out to me should you plan to come back. I and our resort... More 

Jakarta, Indonesia
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went here for another business trip. I really love the restaurant and the pool. Everything is cozy here and near the city center. All staffs are helpful. In my last day of stay, I was even offered to upgrade my room with the one which has the living room. Cant wait to be back again one day.

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Raul7matteo, I thank you so much indeed for your very kind review. And I am so happy to find you enjoyed your Sheraton Bandung experience. And for you to respect the completed renovation which have transformed the hotel into a very modern resort that suits to all type of stay purposes. Raul7matteo, please always feel free to reach out... More 

Gianyar, Indonesia
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first visit. My husband had a business meeting on the Friday, so we decided to make a family long-weekend vacation out of it. The service was flawless, rooms were clean, food good. The staff were really great and very kind; special shout-out to the gentleman concierge for taking the time to entertain our 5-year-old with magic tricks!... More 

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Lu P, Thank you so much for your very kind review. And I am so happy to learn that you and your family thoroughly enjoyed your stay experience. Thank you also for your comment about our Concierge Team. I will definitely pass this to them. Please feel free to reachh out to me at anytime you plan to come... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am staying there for two nights, It was a pleasant stay. The Interior of the hotel is really nice. They have a pretty ceiling installation on the Lobby Area. Pretty Area for the Pool Side and of course modern design interior for the room. Very nice color combination inside for the Room. Love the Garden Area, and Pool Area

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Amorita A, I thank you very much indeed for your very kind review. It is so great to find you had a fantastic Sheraton Bandung experience and thoroughly enjoyed the whole resort ambience. Amorita A, thank you for your comment about the hotel and room design and its accent. The full renovation we completed recently has completely transformed the... More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

So this was the third time I came and stayed here actually and everything always going fine. They never disappoint me and my family in every aspects. Nice service, clean and tidy room, and everything thats making me enjoy my holiday and my stay there. The stay is totally worth it :)

Was this review helpful? Yes
AkhmadFadholi, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Karinlilianaa, It is always great to have you keep coming back ! And I thank you so much for your very kind review. I am so happy that you and your family had another enjoyable Sheraton Bandung experience. Karinlilianaa, feel free to drop me a line or two whenever you and your family plans to come back and stay... More 

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