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Prama Grand Preanger

#21 of 202 Hotels in Bandung
Certificate of Excellence
Jl. Asia Afrika 81, Bandung 40111, Indonesia (Formerly Aerowisata Grand Hotel Preanger)
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380 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great time to spent here and the location is very strategic. We are totally satisfied with the staffs especially sugeng, the door men. However, the receptionist at the counter, should improve the way she treat each of customer .

Review collected in partnership with this hotel

Helpful?
1 Thank mhalim_106978
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear mhalim_106978, Thank you for taking the time to complete your review in Tripadvisor during your recent stay with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. Your high comments toward staff will be definitely shared to... More 

Jakarta, Indonesia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful time spent here, rooms spacious, clean and tidy. Hotel central to everything in Bandung. Actually meet the GM Golly Tufti one evening, great guy nothing to hard to please you. Same evening the owner Dedi Sjahrir Panigoro (World Travelled) now if he is around it would be a "Must" for a chat. They have written a book about this... More 

Helpful?
Thank Christopher S
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear Christopher S, Thank you for taking the time to share this review on Tripadvisor. We are very pleased to hear that our staff made your stay a pleasant and memorable one. Your review has been shared to the entire team in the hotel and I am also impressed that you really observed the entire hotel including our Museum Preanger.... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 31, 2015

Friendly staff. Good ambience but would be great if strong wifi provided in the room and lobby. Would be good if child under 12 year can stay and dine for free. Overall stay with 2 young children is pleasant.

Review collected in partnership with this hotel

Helpful?
2 Thank Halfiradly
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear Halfiradly, Thank you for taking your time to exchange this review in Tripadvisor. We are indeed delighted to hear that you had a pleasant experience on your recent stay with us. We will definitely look into your comments and strive for a better service. Again, thank you for sharing this review and we look forward to welcoming you back... More 

Japan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2015

I took my family stayed for couple days and I am impressed with how friendly the staffs in the hotel , we were satisfied with door men especially "sugeng" he always welcoming us with warm smile and he is being very helpful , food was good and sufficient , clean room and comfortable bed , definitely I will bring my... More 

Review collected in partnership with this hotel

Helpful?
2 Thank 86thompson
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear 86thompson, Thank you for taking your time to complete a review on Tripadvisor and It’s very delighted for us to hear that you and your family really enjoyed your recent stay with us. I will definitely share your high comments toward our staff to the entire team. Feedback from guests is invaluable to us as it allows us to... More 

Bandung, Indonesia
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 16, 2015 via mobile

This the location this hotel is very strategic, because it is located in the middle of the city. Unfortunately, its services are unfriendly. The employees are expressionless, stiff and look nervous. The atmosphere of this hotel that once was warm, now becomes very uncomfortable. When I used the banquet room (Ramayana Room) for training, the room was not ready, no... More 

Helpful?
1 Thank Parlindungan M
Nuenen, The Netherlands
Level Contributor
229 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed December 5, 2015

I could not say a bad word about this hotel except that it might be noisy when an Indonesian high school class is in (I was astonished that they did not use a hostel instead of this high grade hotel) or a group of Chinese tourists, who tend to speak loudly when going to their rooms late night. Excellent breakfast,... More 

Helpful?
1 Thank n_wiedenhof
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear n_wiedenhof, Thank you for your time in communicating this review on Tripadvisor during your recent stay with us. We are very delighted to hear that you really enjoyed your stay with us and recognizing the strategic location of the hotel and the friendliness of our staff. I'm sure our entire hotel staff enjoyed catering to your needs as much... More 

Jakarta, Indonesia
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 4, 2015

My second time around, I'm starting to feel at home here now. I love the warm service of the staff. Very helpful without being solicitous. Again, while I love the heritage feel of the hotel -being built in 1929, it doesn't have to have its towels and sheets corroborate with it. I believe hotel sheets must have the crisp feel... More 

Helpful?
Thank journeywithme_13
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear Journeywithme_13, Thank you for taking your time to share this review on Tripadvisor. It's really a great pleasure for us to have you stay with us again recently, and we are very delighted that you really enjoyed your stay with us for the second time. I will definitely share your delicate comments to the entire team in our hotel... More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed December 2, 2015

Staff was very friendly and always smile. Rooms were spacious and the kids love them since they overlooked the lovely pool. One of my family member left something precious while checking out, and I called the hotel and they conducted immediate investigation. Less than 20 minutes they called back saying they have found it. I returned to the hotel and... More 

Review collected in partnership with this hotel

Helpful?
Thank 234ldp
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear 234ldp, Thank you for your time in communicating this review through Tripadvisor during during your recent stay with us. I will definitely share your high comments to the entire team in Prama Grand Preanger It is feedback of this nature that advocates us to continually strive for better service to our valued guests, and we will always look forward... More 

Eindhoven, The Netherlands
Level Contributor
4 reviews
5 of 5 stars Reviewed November 27, 2015

This is our third stay in Hotel Preanger. Very nice people and the rooms are very good. We make trips in Indonesie but we always want to stay some time in Preanger. We stayed one week and three times 3-5 days. We feel like home. One of the best rooms is 522, 622, 722.....etc. They are big and very nice.... More 

Review collected in partnership with tiket.com

Helpful?
Thank RonaldVerhagen
Golly L, General Manager at Prama Grand Preanger, responded to this review

Dear RonaldVerhagen, Thank you for taking your time to complete a review on Tripadvisor and It’s very delighted for us to hear that you really enjoyed your recent stay with us. Our guests are the reason why we always strive to deliver our hospitality and ensure all guest needs are delivered during their stay. Again, Thank you for your kind... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed November 26, 2015

Overall experience is good except a bit more being loyal regarding breakfast, this should be standard included especially being a five star regency. Unfortunately the hotel management did not make any compromise to cover this.

Review collected in partnership with this hotel

Helpful?
Thank hsoere_284271
Questions? Get answers from hotel staff and past guests. Ask a question

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