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All 152 Bandung hotels

Verona Palace Hotel

3.0 of 5 Hotel   |   Jl. Surya Sumantri no.36 | Bandung, Bandung 40164, Indonesia
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Verona Palace Hotel
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Ranked #36 of 152 Hotels in Bandung
A recent review
5 of 5 stars Reviewed April 11, 2013
kamel803 Singapore, Singapore
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52 reviews from our community

Traveler rating
    11
    31
    7
    2
    1
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17
9
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Indonesian first
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    (52)
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    (14)
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There are newer reviews for Verona Palace Hotel
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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2013

Very impress with nice small boutique hotel especially the lobby with 2 big teddy bears in a trishaw which my little son loves it, small fish pond and excellent service staff. Makes your trips very pleasant..thought was suprised by the toilet layout..not the normal entrance but wooden sliding doors..I thought that was cool..my family loves it, room was clean, nice... More

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Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for Choosing Verona Palace Hotel as your place to stay and spend your trips during in Bandung. I am very happy to hear that you had a comfortable stay with us.Thank you for your comment about our facilities, excellent services for staff and cleanliness of our room. There is nothing more... More

Jakarta, Indonesia
Top Contributor
53 reviews 53 reviews
53 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 28, 2013

This is my second stay at the hotel which is located around 1km from the Toll entrance. However, you would have to do a big U-turn (more than 1km) unless you are familiar entering via a small lane. Hotel is situated besides a petrol station and the parking area is quite small. If you are coming down from Lembang, you... More

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Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. I am very glad that you liked our hotel feature especially layout bathroom with sliding door. Your comment about our WiFi was not working and facilities in bathroom such as shower and hot water which... More

indonesia
Contributor
12 reviews 12 reviews
7 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed February 5, 2013

I cannot say much for this hotel, i check in at 10 pm and get a twin bed room...!! while I ask for doble bed, but they said it's all booked by group...cannot believe this but what can i say and i already very tired driving all the way from jkt to bandung with all the traffic. The hotel location... More

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Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank you for taking the time to write review during your stay with us. We regret to note the inconveniences you encountered relating to some points such as cannot assist your room request, also hotel location with less sign to entrance hotel, and our services which was not up to your standard. I’ve... More

Jakarta
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2013

I was surprised to have upgraded room to executive room. I booked directly to kagum group, and got rate Rp. 536.000/nite for deluxe king during holiday season 29-30 December 2013. Exit tol pasteur, we turn left on Jl Surya Sumantri, but can't find the hotel. We called the call centre, it is easier if you go to Jl Babakan Jeruk... More

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Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank you for taking the time to write review during your stay with us We are delighted to know that you liked our hotel feature especially spacious room's which big enough for your family, clean and neat. However your comment about breakfast is really become our concern, this matter had been raised to... More

Jakarta, Indonesia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 28, 2012

This hotel is still consider new with good condition on the hardware. We stayed here for 3 night and we came with our family. Things that they need to improve is their service. They need to speed up and the most important is English Speaking. We saw the foreign tourist argue with the staff, and the staff is really not... More

Was this review helpful? Yes
Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank you for taking the time to write review during your stay with us. I appreciate your comment regarding speedity of our services, communication in English speaking and our facilities of parking space. Your feedback is much appreciated and important for us. I have shared this issue with all department concerned to be... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2012

nice hotel but not the location and also parking lot was so small. it's located around 1km from Toll entrance at Pasteur and in small lane resident area, which makes the hotel more private. the room is quite spacious, big enough for our family, it is also clean and neat. I like the feature of the hotel especially for the... More

Was this review helpful? Yes
Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank you for taking the time to write review during your stay with us We are delighted to know that you liked our hotel feature especially spacious room's which big enough for your family, clean and neat. thank you for your compliment regarding our friendly staff also our breakfast with variety menu. However... More

jakarta
1 review
5 of 5 stars Reviewed December 18, 2012

Thanks for yuor service If u come to bandung stay in verona palace Easy acces to bandung great area U will enjoy the hotel with service Fasilities room very good For private recommedate If u with kids there is no swimming pool But i am very happy Acces to gas station Enjoy the room with tv program Thanks, Citra F... More

Was this review helpful? Yes
Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank you for taking the time to write review during your stay with us. I am very happy to know that you had an enjoyable stay with all facilities and services provided during your stay in our hotel. On behalf of Management, I look forward to welcoming you back to the warmth and... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2012

Verona hotel is located in small lane in residential area, so there is no anything to spend nearby the hotel, which make the hotel more private and quite. The hotel lobby is modern, clean, and very new as the hotel open in 11-11-11 (this review wrote on 01-12-12). The hallway to the room is also great with the imitation of... More

Was this review helpful? Yes
Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank you for sharing your review, it is truly our very best pleasure knowing our guests are feel comfortable and satisfied staying in Verona Palace Hotel.There is nothing more pleasant for us than to find that our guests have positive impression for their experience in our Hotel. We are surely looking forward to... More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 15, 2012

i didnt expect too much when i found that this hotel is only few meters away from gas station. we checked in around 9 pm and the staff were very friendly. the room is quite spacious along with the bathroom. the room is very clean, neat and well oganized. it's very smart to put sliding door for the bathroom. the... More

Was this review helpful? Yes
Firman V, Manager at Verona Palace Hotel, responded to this review

Good day to you, My name is Firman and I am here to represent the management of Verona Palace Hotel Bandung to respond to your review in TripAdvisor. I am very glad to see that overall you have greatly enjoyed your stay with our Hotel. There is nothing more pleasant for us than to find that our guests have positive... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 11, 2012

Eventhough it only 3star hotel but they served variety of food during breakfast and the room is very clean.The staff very helpful and its a new hotel with new amenities. Will suggest to other friend. Tips: booking through kaha is more cheaper than the hotel itself

Was this review helpful? Yes
Firman A, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Rasnieta, Mrs. Warm Greetings from Verona Palace Hotel Bandung, Thank you for choosing Verona Palace Hotel as your place to stay during in Bandung and thank you for taking the time to provide us with your feedback. We always try our best in giving service in order to get guest satisfaction without any trouble, and thank you for your... More

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Additional Information about Verona Palace Hotel

Address: Jl. Surya Sumantri no.36 | Bandung, Bandung 40164, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range (Based on Average Rates): $
Hotel Class:3 star — Verona Palace Hotel 3*
Number of rooms: 45
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