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Verona Palace Hotel

Jl. Surya Sumantri no.36 | Bandung, Bandung 40164, Indonesia
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Verona Palace Hotel
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73 Reviews from our TripAdvisor Community

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Traveler rating
    23
    36
    10
    2
    2
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23
10
6
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (21)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (18)
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There are newer reviews for Verona Palace Hotel
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Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 27, 2014

i'm staying here on 23-25 march 2014. my room no.109. the room decoration is moden and nice, the staff very help full, location and transport is accessible with taxi, angkutan and ojek everywhere and simply can get. the bad think during staying here is, 1st is the door access card did not working properly on the first day . after... More 

Was this review helpful? Yes 1
Baroq F, Manager at Verona Palace Hotel, responded to this review

Dear Value Guest, Warm Greetings from Verona Palace Hotel Bandung, Thank you for sharing your review, it is truly our very best pleasure knowing that our guests liked our room decoration and so our staff. However your comment about our food of test is really become our concern, this matter had been raised to department concern. Rest assured that we... More 

Kuala Lumpur, Malaysia
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 19, 2014

We stayed for a weekend on this hotel for our weekend excursion to bandung, its nicely located when you travel from jakarta, after the toll exit you will end up at big intersection and turn left and the hotel will be on your right, you need to turn back by following the road and take the entrace from the gas... More 

Was this review helpful? Yes 2
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warmest Greeting From Verona Palace Hotel Bandung Thank you for taking the time to write a review about our Hotel on TripAdvisor. I'm delighted to note that in overall you had enjoyed your journey at Verona Palace Hotel Bandung, which I look forward to share it with other team members. Your comments are very important for us to keep striving... More 

Jakarta, Indonesia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 29, 2013

I spent 2 night in this hotel, Modern design 7 stories building with basement parking area. The room was so clean and comfy, of course with good services from friendly staff Easy to reach this hotel, its location just near the road-toll exit and main street. I recommend this hotel to my friends and after that their feedback also same... More 

Was this review helpful? Yes 2
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2013

I booked a deluxe room with king size bed. At first, there was no problem at all to my booking. Pak Rizal (who accepted my booking arrangements) said that i will be given the room as requested (1 king size bed) since the room was available. To my surprise, several hours before i checked in, i was told that the... More 

Was this review helpful? Yes 2
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More 

Jakarta, Indonesia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 26, 2013

I came to bandung to celebrate my son birthday. I book for 3 room for me and my big fam. The room was clean and nice if u got a corner room you will have lil big room with sofa. I order 1 room with a queen size but what I got was 2 single bed pull in together. I... More 

Was this review helpful? Yes
Baroq F, Manager at Verona Palace Hotel, responded to this review

Dear Valued Guest, Warmest greeting from Verona Palace Hotel... Thank you for taking the time to write review during your stay with us. We are delighted to know that you liked our hotel feature especially spacious room's which big enough for your family, clean and neat. However your comment about breakfast and bed is really become our concern, this matter... More 

Bali
Level Contributor
90 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed December 8, 2013

For a several times, I coming back to stay in Verona Palace Hotel again. Staying for 2nights in Room #117 on 6-8 December 2013. I get the best offer direct booking through their website and again.. I always get the good service, delicious breakfast, excellent room and all is great during my stay there. The staff are helpful and always... More 

Was this review helpful? Yes 1
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed December 1, 2013

i stayed here for 1 night and it was a great experience. even thou i was asked for a smoking room but the staffs said that they don't have'em so I have to go to their cafe downstairs every time I want to smoke. the bathroom is so unique! it's inspire me to have one of those kind of bathroom... More 

Review collected in partnership with Raja Kamar

Was this review helpful? Yes
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 5, 2013

Management have to pay more attention and teach staff about HOSPITALITY and URGENCY! Food was bad and service was really really slow. We booked 4 rooms and they gave 2 rooms after waiting for 1 hr and the other 2 rooms 2hrs respectively for waiting. Staff was not polite but room was ok. But they need to check as the... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 5, 2013

I stayed in this hotel for 5 days. The staffs are helpful and always smiles (a big plus). Room was great. Safe box is easy to use (only required credit card/ debit card to use). At the back of the hotel there is a Petrol Station and CIMB Niaga atm which is very good for travelers to withdraw money. However... More 

Was this review helpful? Yes 1
Baroq F, Manajer at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank you for taking the time to write review during your stay with us However your comment about take time for send towel to the room,is really become our concern, this matter had been raised to all department concerned especially HK Dept.. Rest assured that we will be continuously improving our facilities and... More 

Canberra, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 10, 2013

I stayed at the Verona Palace Hotel at least once a month between August 2012 & May 2013. It's clean and comfortable and the rooms are a good size & are quite well appointed. The staff were always helpful and friendly. The location suited my needs but its not all that conveniently located and the access to the hotel is... More 

Was this review helpful? Yes
Firman A, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More 

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