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All 147 Bandung hotels

Verona Palace Hotel

3.0 of 5 Hotel   |   Jl. Surya Sumantri no.36 | Bandung, Bandung 40164, Indonesia
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81%
Ranked #34 of 147 hotels in Bandung
A recent review
4 of 5 stars Reviewed March 17, 2014
Russell C
  • Overview
  • Reviews (48)
  • Photos (69)
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  • Room tips (6)
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48 people have reviewed this hotel

Traveler rating
    10
    29
    6
    2
    1
See reviews for
15
7
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2014 via mobile

I love the hospitality at Verona Palace! The front desk supervisor Ogi is very assistive and friendly! Best service I ever received! As he is bilingual, he managed to find out what I needed and where I want to go. When i first checked in at the hotel, i was very hungry and tired as it was already 7pm and... More

Was this review helpful? Yes 3
Baroq F, Manager at Verona Palace Hotel, responded to this review

Dear Mr.Russell Chen Warm greetings from Verona Palace Hotel Bandung. Thank you for spending you precious time to share your experience through TripAdvisor. I'm delighted to note that in overall you had enjoyed your journey from the day of arrival to departure. I've personally shared your comments to all of our associates It will indeed motivate them to keep striving... More

Penshurst, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2014

We just stayed in Verona Palace Hotel for over a month from late January 2014. This is our second visit. We stayed in this hotel last year. We noticed they were big improvements this year, especially in cleanliness. The quality of towels were better, and the internet connection were faster. All this big improvements were possible due to Mr. Baroq... More

Was this review helpful? Yes 6
Baroq F, Manajer at Verona Palace Hotel, responded to this review

Greetings from Verona Palace Hotel Bandung! It is our greatest pleasure to read that you had enjoyed your stay at Verona Palace Hotel Bandung and that our services and facilities exceeded your expectations. Our guests’ satisfaction is our top priority, and we always strive to fulfill their requests whenever possible. I look forward to welcoming you back and to enjoy... More

Bali
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 12, 2014

It's been more than 10x I've been staying in Verona Palace Hotel when I visit Bandung. This time I stay in room number #309 on 08 March 2014. Same like my previous experience when I'm staying there, it's always great and such a pleasant staying at Verona Palace Hotel. I like the location (near the airport), not too far from... More

Was this review helpful? Yes 6
Baroq F, Manajer at Verona Palace Hotel, responded to this review

Greetings from Verona Palace Hotel Bandung! It is our greatest pleasure to read that you had enjoyed your stay at Verona Palace Hotel Bandung and that our services and facilities exceeded your expectations. Our guests’ satisfaction is our top priority, and we always strive to fulfill their requests whenever possible. I look forward to welcoming you back and to enjoy... More

Jakarta, Indonesia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2014

i stay for a bussness in bandung and i choice verona palace hotel because near with airport husen so when i finish with my bussness i can direct go to airport without traffic,but when first time i coming this surprise me with nice Friendly staff front office,they are very warm welcome to me and in the next day they has... More

Was this review helpful? Yes 5
Baroq F, Manajer at Verona Palace Hotel, responded to this review

Dear Jakarta_Indonesiaozi Greetings from Verona Palace Hotel Bandung! It is our greatest pleasure to read that you had enjoyed your stay at Verona Palace Hotel Bandung and that our services and facilities exceeded your expectations. Our guests’ satisfaction is our top priority, and we always strive to fulfill their requests whenever possible. I look forward to welcoming you back and... More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 27, 2014

i'm staying here on 23-25 march 2014. my room no.109. the room decoration is moden and nice, the staff very help full, location and transport is accessible with taxi, angkutan and ojek everywhere and simply can get. the bad think during staying here is, 1st is the door access card did not working properly on the first day . after... More

Was this review helpful? Yes 1
Baroq F, Manager at Verona Palace Hotel, responded to this review

Dear Value Guest, Warm Greetings from Verona Palace Hotel Bandung, Thank you for sharing your review, it is truly our very best pleasure knowing that our guests liked our room decoration and so our staff. However your comment about our food of test is really become our concern, this matter had been raised to department concern. Rest assured that we... More

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 19, 2014

We stayed for a weekend on this hotel for our weekend excursion to bandung, its nicely located when you travel from jakarta, after the toll exit you will end up at big intersection and turn left and the hotel will be on your right, you need to turn back by following the road and take the entrace from the gas... More

Was this review helpful? Yes 2
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warmest Greeting From Verona Palace Hotel Bandung Thank you for taking the time to write a review about our Hotel on TripAdvisor. I'm delighted to note that in overall you had enjoyed your journey at Verona Palace Hotel Bandung, which I look forward to share it with other team members. Your comments are very important for us to keep striving... More

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2013

I spent 2 night in this hotel, Modern design 7 stories building with basement parking area. The room was so clean and comfy, of course with good services from friendly staff Easy to reach this hotel, its location just near the road-toll exit and main street. I recommend this hotel to my friends and after that their feedback also same... More

Was this review helpful? Yes 2
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 29, 2013

I booked a deluxe room with king size bed. At first, there was no problem at all to my booking. Pak Rizal (who accepted my booking arrangements) said that i will be given the room as requested (1 king size bed) since the room was available. To my surprise, several hours before i checked in, i was told that the... More

Was this review helpful? Yes 1
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More

Jakarta, Indonesia
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 26, 2013

I came to bandung to celebrate my son birthday. I book for 3 room for me and my big fam. The room was clean and nice if u got a corner room you will have lil big room with sofa. I order 1 room with a queen size but what I got was 2 single bed pull in together. I... More

Was this review helpful? Yes
Baroq F, Manager at Verona Palace Hotel, responded to this review

Dear Valued Guest, Warmest greeting from Verona Palace Hotel... Thank you for taking the time to write review during your stay with us. We are delighted to know that you liked our hotel feature especially spacious room's which big enough for your family, clean and neat. However your comment about breakfast and bed is really become our concern, this matter... More

Bali
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 8, 2013

For a several times, I coming back to stay in Verona Palace Hotel again. Staying for 2nights in Room #117 on 6-8 December 2013. I get the best offer direct booking through their website and again.. I always get the good service, delicious breakfast, excellent room and all is great during my stay there. The staff are helpful and always... More

Was this review helpful? Yes 1
Baroq F, Manager at Verona Palace Hotel, responded to this review

Warm Greetings from Verona Palace Hotel Bandung, Thank You for always choosing Verona Palace Hotel as a place to stay during your visit in Bandung. Your review are one of the most complete and useful for our management and please accept our deepest appreciation. I am very happy that you had pleasant staying experience with us. Thank you for your... More

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Additional Information about Verona Palace Hotel

Address: Jl. Surya Sumantri no.36 | Bandung, Bandung 40164, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range (Based on Average Rates): $
Hotel Class:3 star — Verona Palace Hotel 3*
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69 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#12 Spa Hotel in Bandung #14 Best Value Hotel in Bandung
Hotel Class
Official Description (provided by the hotel)
Verona Palace Boutique Hotel Bandung is the new benchmark of a leisure three stars Bandung Hotel located in the heart of the city. Under the supervision of leading Hospitality Company in Bandung, Kagum Hotels Bandung, Verona Palace Hotel Bandung is all set to be poised as the next top hotel in the city. With a convenient location situated at Jl. Surya Sumantri 36 ... more   less 
Number of rooms
45

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