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Verona Palace Hotel

Jl. Surya Sumantri no.36 | Bandung, Bandung 40164, Indonesia
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1 room 1 guest
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Verona Palace Hotel
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82 Reviews from our TripAdvisor Community

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Traveler rating
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    38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (21)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (18)
All months
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 1 night only and I can say I love this hotel. Got the price at IDR395k or around US$30 per night without breakfast for superior room. This hotel is located behind a gas station, in front of a well known university in Bandung, so there's a lot of food stalls nearby, and it is... More 

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Ms. FInna S, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for... More 

Jakarta, Indonesia
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been here for the 1st time, i made resv through pegipegi and got best deal rate. This hotel is located at surya sumantri (pasteur area), and the location is so strategic. Around 5 min walking to exit toll pasteur, and nearby places we can find several cafe, foodcourt, bank/ATM, resto by walking. I got room no 308, the room was... More 

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Hardryo, Our many thanks on your choice to stay in Verona Palace Hotel. We are certainly very grateful and appreciate for the time you have provided to review our hotel. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at this Hotel. I have reviewed your comment and allow me... More 

Jakarta, Indonesia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Didn't get a good experience with this hotel. I really think that they need to retrain their reservation staff. At first they didn't allow me to use my complimentary vouchers for 2 consecutive night, but after a long argue, they finally allow me to use the vouchers. I reached the hotel at around 7pm. Needed to pay IDR 100,000 for... More 

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr and Ms. Bernadette E. Our many thanks on your choice to stay in Verona Palace Hotel. We are certainly very grateful and appreciate for the time you have provided to review our hotel. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at this Hotel. I have reviewed your comment... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

very recommendation !! Friendly service , good food , clean rooms and a very pleasant atmosphere . I certainly will go back again to stay in the near future to bring the whole family . will not regret. and thanks to GM pak Ichsan is always assist when i stay here...

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Budi M, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for... More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

i was stay on july 20 2015 good location not far from exit pasteur,cihamplas & dago, i like the concept and i am feel like stay in my second house, service, food and employee is very good if i will go to bandung again i will stay in this hotel..it's recomanded to you...cau..

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Rudi M I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is my first visit to verona palace hotel. It is clean spacious room. It is not a small room as other hotel. The manager and employee are very helpful. The breakfast is yummy ... my kids really like it. We are very eager to stay here again.

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Wawan, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for any... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay here. Surprisingly.. Friendly staffs good foods very nice and clean room and the hotel located near the freeway gate! How great is that. Me and my friends enjoyed our stay here very much! Overall just a great place to stay in bandung! I recommend this hotel !

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Ms. Huga, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for any... More 

2 reviews
5 of 5 stars Reviewed July 23, 2015

I visited bandung at the second week of this month and stayed at verona palace hotel .. the room was clean, tasty food, frendly services .. i recommend his hotel as the place to stay in bandung for biz or holiday .. thanks to the GM Mr Ichsan

Was this review helpful? Yes
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Kevin, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for any... More 

St. Gallen, Switzerland
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 10, 2015

I stayed here for a short holiday in this hotel, stayed at the Family Room and here are my reviews: Positive 1) The price is very reasonable during Ramadan on saturday night, I paid Rp 700,000 for that big room including breakfast for 3 people. the price is hard to beat!! 2) The Room's ambience was great. The toilet is... More 

Was this review helpful? Yes 1
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Stefzzz I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for any... More 

Serang, Indonesia
1 review
5 of 5 stars Reviewed June 15, 2015

The First Moment for coming @Verona Palace The great staff and Kindly Hotel. The room was cleans and good taste of menu breakfast. i would like to mantions of receptions Fajar, Wulan and Audrey you are good smile and friendly. Thanks for Verona Palace to be Good Accommodation for me.

Was this review helpful? Yes
Baroq F, Manajer at Verona Palace Hotel, responded to this review
Google Translation

Dear Ms Sari Rachma Salam Hangat dari Verona Palace hotel. Kami ucapkan terimakasih atas waktunya telah memberikan ulasan di trip... More 

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