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Verona Palace Hotel

Jl. Surya Sumantri no.36 | Bandung, Bandung 40164, Indonesia
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1 room 1 adult
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Verona Palace Hotel
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88 Reviews from our TripAdvisor Community

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Bandung, Indonesia
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice location, good price, nice and spacious room. At the same time, no hot water, very bad service from the front office. Bad room service selection too....... I felt the hotel is very quiet during weekday. Only one elevator works......When I checked in, the front office staff seems not in the mood when taking care the guest. Worst part is... More 

Helpful?
Thank Polar773
Hans C, General Manager at Verona Palace Hotel, responded to this review

Dear Polar773, Warmest greeting from Verona Palace Hotel Bandung, I personally thanked you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are pleased with our spacious room. I have reviewed your comment and I am really sorry to hear that you were not pleased with our Front Office Staff and... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 7, 2015 via mobile

Stayed there for a night. It's very clean and definitely worth the price. Only booking.com refused my booking and I had to pay a higher rate... but still ok for that price doh ;) Nice and warming welcome at check-in!

Helpful?
Thank Thomas H
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Thomas H, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 18, 2015 via mobile

I stayed at this hotel for 1 night only and I can say I love this hotel. Got the price at IDR395k or around US$30 per night without breakfast for superior room. This hotel is located behind a gas station, in front of a well known university in Bandung, so there's a lot of food stalls nearby, and it is... More 

Helpful?
Thank Finna F
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Ms. FInna S, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for... More 

Jakarta, Indonesia
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed August 13, 2015 via mobile

Been here for the 1st time, i made resv through pegipegi and got best deal rate. This hotel is located at surya sumantri (pasteur area), and the location is so strategic. Around 5 min walking to exit toll pasteur, and nearby places we can find several cafe, foodcourt, bank/ATM, resto by walking. I got room no 308, the room was... More 

Helpful?
Thank Hendryyo
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Hardryo, Our many thanks on your choice to stay in Verona Palace Hotel. We are certainly very grateful and appreciate for the time you have provided to review our hotel. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at this Hotel. I have reviewed your comment and allow me... More 

Jakarta, Indonesia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed August 13, 2015

Didn't get a good experience with this hotel. I really think that they need to retrain their reservation staff. At first they didn't allow me to use my complimentary vouchers for 2 consecutive night, but after a long argue, they finally allow me to use the vouchers. I reached the hotel at around 7pm. Needed to pay IDR 100,000 for... More 

Helpful?
1 Thank Bernadette E
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr and Ms. Bernadette E. Our many thanks on your choice to stay in Verona Palace Hotel. We are certainly very grateful and appreciate for the time you have provided to review our hotel. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at this Hotel. I have reviewed your comment... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed August 4, 2015

very recommendation !! Friendly service , good food , clean rooms and a very pleasant atmosphere . I certainly will go back again to stay in the near future to bring the whole family . will not regret. and thanks to GM pak Ichsan is always assist when i stay here...

Helpful?
Thank Budi M
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Budi M, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for... More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed August 3, 2015

i was stay on july 20 2015 good location not far from exit pasteur,cihamplas & dago, i like the concept and i am feel like stay in my second house, service, food and employee is very good if i will go to bandung again i will stay in this hotel..it's recomanded to you...cau..

Helpful?
Thank Rudy M
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Rudi M I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for... More 

1 review
5 of 5 stars Reviewed July 30, 2015 via mobile

This is my first visit to verona palace hotel. It is clean spacious room. It is not a small room as other hotel. The manager and employee are very helpful. The breakfast is yummy ... my kids really like it. We are very eager to stay here again.

Helpful?
Thank Wawan D
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Wawan, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for any... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed July 27, 2015 via mobile

I enjoyed my stay here. Surprisingly.. Friendly staffs good foods very nice and clean room and the hotel located near the freeway gate! How great is that. Me and my friends enjoyed our stay here very much! Overall just a great place to stay in bandung! I recommend this hotel !

Helpful?
Thank michaelahuga
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Ms. Huga, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for any... More 

2 reviews
5 of 5 stars Reviewed July 22, 2015 via mobile

I visited bandung at the second week of this month and stayed at verona palace hotel .. the room was clean, tasty food, frendly services .. i recommend his hotel as the place to stay in bandung for biz or holiday .. thanks to the GM Mr Ichsan

Helpful?
Thank Kevin A
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Kevin, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for any... More 

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