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Ibis Bandung Trans Studio

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Jl. Gatot Subroto No. 289, Bandung 40273, Indonesia
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Ibis Bandung Trans Studio
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Ibis Bandung Trans Studio
Ibis Bandung Trans Studio
Ibis Bandung Trans Studio
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666 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is connected to a shopping centre. The location of the hotel is not that good because it is far from the city centre. At night, no restaurants around the hotel unless from room service or some street food outside. At night the street is deserted and nothing much can be done outside. But the hotel is comfortable and... More 

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Brunei-Muara District, Brunei Darussalam
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is just right for my Family and I. We had a connecting room next to each other. The room is small but that didn't really matter, as we were out most of the time. Hotel location is great too! Its just next to the Mall, so you don't have to worry much about food cause the mall has this... More 

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psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Yasmin Farhana S First of all I would like to say thank you to choose Ibis Bandung Trans Studio to accommodate your stay, it always been a pleasure to have a detail and thorough review from our guest, It is nice to hear that you have enjoy our service and facility. and yes for our wifi service we are... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel,near to the shopping mall and Trans Studio theme park,comfotable room even the room is small and minimalis, but the staff are friendly,convinient location. Overall it is a great place...!!!! Will come back again.......

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psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Maria P Thank you for leaving Ibis Bandung Trans Studio with your great feedback. We are pleased you liked our great location is complex with Trans Studio Mall, Theme Park and the hospitality from our staff, it always been a pleasure and our passion to help all our guests in need in many possible ways. I will share your... More 

Bandung, Indonesia
1 review
2 of 5 stars Reviewed 1 week ago

We checked-In on April 10th afternoon smoothly, only the receptionist did not Ask deposit to us (normaly asked). In the evening went out and returned around midnight, at around 12.15 AM we ordered room service through receptionist (direcit call twice was not responded) which promised within 15 minutes ready. After waiting more than 30 minutes, we Re-call room service and... More 

Was this review helpful? Yes
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mister, Thank you for your comments on our property. I am sorry your stay was not perfect, especially about our room service procedure who is following all our Accor internal procedures. During weekend we welcome 1000 guest daily and we need to go fast on check in as we dont want dsapointment on arrival....that's maybe why we dont ask... More 

Jakarta, Indonesia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location, with nice room, nice ambiance, but we become dissapointed when got to the breakfast. It was around 8 am, we found some empty display plate food and we got no glass for drink. I don't know whether it was long weekend with full occupied that make this happened, but as my opinion it should not happened in IBIS... More 

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psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Ms. Santi_TD, We would like to extend our genuine appreciation to you for taking the time to write a detailed review of your stay with us. While we are grateful that you have chosen our hotel as your home during your most recent trip to Bandung, we deeply regret the number of issues you experienced at our hotel. At... More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

Conford hotel, we can enjoy and relax. But the wifi is problem, sometime no connection wifi. Average the hotel is good location near mall. Friendly staff, fast service, we can fun after bussines meeting.

Review collected in partnership with this hotel

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psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr. Christiono, Thank you for spending your time to give us a straight and detailed feedback. The satisfaction of our guests has highest priority. We express regret for the internet access which did not work properly during your stay. We provide free Wi-Fi in all our 606 rooms, free Wi-Fi in our lobby and restaurant. We make an effort... More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I love this hotel..staffs are friendly, the food is good near to the shopping mall and Trans Studio theme park. The room is compact but everything you need is there. I definitely will come back to stay to this lovely hotel someday..

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psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Ms. us_tha801, It’s always wonderful to hear that our guests enjoyed our convenient location and comfortable accommodations. Our goal is to provide our guests the utmost in care and we absolutely appreciate your kind comments letting us know we succeeded. We look forward to having you stay with us again soon and we thank you for your gracious review... More 

Balikpapan, Indonesia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay there on April 1st -4th on 1715. The staff was capable of providing a quick check on process so that me and the family could immediately rest. And yes, during the breakfast was very full but we didnt mind to wait a bit longer and wait till the buffet was refilled. During check out it was saturday, with a... More 

Was this review helpful? Yes 1
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr/Ms. Gemboelz, Thank you very much for choosing the ibis Bandung Trans Studio for your stay in Bandung. We are thrilled to hear that you enjoyed your stay with us, I can see from the title of your review that our staff was friendly and I appreciate you mentioning this. Our goal is to provide our guests the utmost... More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Something that is desirable when working while on vacation is comfort, it can be found at the hotel Ibis Tran Bandung. The location is also very easy to find and very close to the Mall and Trans Studio Bandung very nice

Review collected in partnership with this hotel

Was this review helpful? Yes 1
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr.BataviaPasaribu, We very much appreciate your comments regarding your stay at the Ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bogor, Indonesia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at room 1206. There was no WiFi connection at all at the room. I stayed at room 1206. There was no WiFi connection at all at the room. I stayed at room 1206. There was no WiFi connection at all at the room.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr. GafurYR131, Thank you for spending your time to give us a straight and detailed feedback. The satisfaction of our guests has highest priority. We express regret for the internet access which did not work properly during your stay. We provide free WiFi in all our 606 rooms, in our lobby and restaurant. We make an effort to offer... More 

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