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Ibis Bandung Trans Studio

Jl. Gatot Subroto no. 289, Bandung 40273, Indonesia
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1 room 1 adult
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Ibis Bandung Trans Studio
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927 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Bad Elevator Had trouble with elevator. Tried with 4 different room keys but none of it working even when assisted by Receptionist. Finally after couple attempt its working. It is frustating especially after long hours driving and all you need just straight go to room for rest. Staff Not helpful security staff at the lobby entrance. Take years when calling... More 

Helpful?
Thank tedi t
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr Tedi, Thank you for your comment. I am very sorry to hear what happens to you during your stay and would like to apologize for both the key problem and the security. For the key i suppose it was a software problem due to check out time, I have no other answer right now but will investigate more... More 

Bandung, Indonesia
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in Ibis Trans with my wife and children for 2 night. on the second day morning, my wife put the "do not disturb" sign outside the room door, and closed it (without locking). Few minutes later, she was hearing a room service officer knocking some room doors very fast. When he come to our room, he knocked and... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ariharsoputranto
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr. Ari Harso Putranto, I'm sorry for the inconvenience you've experienced while staying at ibis Bandung Trans Studio wasn't what you've expected. We'll brief again our team accordingly and we promise you that it wont happen again next time you stay with us. Kind regards, Patrick H. Sibourg - General Manager More 

Jakarta, Indonesia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Ibis is a perfect spot for you who has a limited budget yet want to experience a splendid time around Trans Studio mall. It is a simple room with an advanced service and easy check in/out. The dining room is also great with great various meals as well. For recreational spot, you can spend your time hanging around the Trans... More 

Helpful?
Thank ratnasari_rani
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Ms. Ratnasari, Thank you for choosing ibis Bandung Trans Studio as your place to stay in Bandung. Thank you also for giving us the whole experience that you had while staying with us. It is the best choice to stay at ibis Bandung Trans Studio, since we locate in the integrated place with shopping mall and amusement park. Can't... More 

Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

the hotel is very nice and room the management never use the brain to think to train the staff to tell guests with children how to go to the different floor if parents and children stay in different floor. because i saw children try to go to different floor to look for his parent but no way to go up... More 

Helpful?
1 Thank Andrew S
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr. Andrew S, Thank you for your concern specially when it happened almost 3 years ago. We'll brief our staff accordingly regarding this matter, so it wont happen again in the near future. We are very happy to welcoming you again at our hotel, soon. Kind regards, Patrick Sibourg General Manager More 

in the middle of nowhere
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel with my kids for their vacation. Clean hotel, well maintained, the location is very good, near famous attraction and famous mall. The food for breakfast was good and enough choices. Good for family with child.

Helpful?
Thank azda
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr/Ms azda, Thank you for sharing your experience following your stay at ibis Bandung Trans Studio and for providing us with a positive rating. I am extremely happy to hear you enjoyed your stay. Please rest ensured our associates will be congratulated for their good work. We look forward to welcoming you and family back at ibis Bandung Trans... More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Thank you ibis for Celebrating New Year eve with My family..  The room versi clean and comfort for long stay With My family.. near from shopping center anda very strategic to every where we need to go.. I'll come agan ini next holiday.

Helpful?
Thank Jovi S
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr. Jovi S, Thank you for choosing ibis Bandung Trans Studio as your place to spent your New Yea's Eve and also spent some time in reviewing us. It was our pleasure to served you and your family during the visit. Come back again soon, and we'll give you another best moment. Warmest regards, Patrick H. Sibourg General Manager More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel,cozy room,great services,great breakfast,premium location, worth it price (800K for high seasons) Located in trans studio complex,this hotel location is in premium location (1 min walk to trans studio mall) and in Bandung downtown The room size is only around 18sqm²,but the room is very cozy, they had buffet breakfast,sometimes ala carte

Helpful?
Thank Timotius H
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr. Timotius H, Thank you for your positive feedback for ibis Bandung Trans Studio on TripAdvisor. We pleased to read that you have found so many reasons to love ibis Bandung Trans Studio. We are excited for your return and if there is anything we can do to make your next trip even better, please do not hesitate to... More 

1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

I spent a few days with my husband and I was definitely pleased with their service, food and cleanliness. The feeling was like staying at a home far away from home. Their sop buntut abd grilled salmon are my favorites, so you should try it. The staff can basically speak English, which is a good plus as its difficult to... More 

Helpful?
Thank Shirley E
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mrs. Shirley E, Thank you for sharing your experience following your stay at ibis Bandung Trans Studio and for providing us with a very positive rating. I am extremely happy to hear you enjoyed your stay and satisfied with the service from our staff and food provided especially our Sop Buntut and Grilled Salmon, as well as the cleanliness... More 

1 review
4 of 5 stars Reviewed January 1, 2016 via mobile

The best Ibis so far that I have stayed in. It also exceeded my standard of cleanliness and the food can really fill your empty stomach. The price is affordable as can be in its category but the treatment of your stay is priceless.

Helpful?
Thank DoyEplone
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr/Ms. DoyEplone, Thank you very much for taking the time to share your comments concerning your stay at ibis Bandung Trans Studio. We are delighted to hear you enjoyed your room cleanliness and the food served. We do hope that we will have the pleasure of welcoming you back on a future visit at ibis Bandung Trans Studio and... More 

Jakarta, Indonesia
Level Contributor
127 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed December 26, 2015

The location This Ibis Hotel is part of the Integrated Trans Studio Bandung Complex comprising of the Trans Studio Bandung (the largest indoor theme park in the world, they say so), the Trans Studio Mall (previously called Bandung Super Mall), the upscale Trans Studio Luxury Hotel and the supposedly downscale Ibis Bandung Trans Studio Hotel. With that come great advantages... More 

Helpful?
1 Thank Paul S
psibourg, General Manager at Ibis Bandung Trans Studio, responded to this review

Dear Mr. Paul S, Welcome back to ibis Bandung Trans Studio! It is an absolute pleasure to read that you visited us for the second time. We would like to extend our genuine appreciation to you for taking the time to write a detailed review of your stay with us and we deeply regret the number of issues you experienced... More 

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