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Serena Hotel Bandung

Jl. Marjuk no. 4-6 Kebon Kawung, Bandung 40171, Indonesia
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Serena Hotel Bandung
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Ranked #177 of 249 Bandung B&B and Inns
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30 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 27, 2015

We stayed at Serena because it was close to the train station and we were moving eastward thru Java. Upon checking in, we met Alec (just ask for him -- everyone knows him 'Alec with the white hair,' he calls himself). He arranged a private tour for us with him as our guide and Asep as our driver in a... More 

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Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 10, 2015

This hotel is so so and i think its worth the price, we take 2 family rooms just for overnight stay. Dont expect for having such a good breakfast, but the cleanliness is quite good, just a single cockcroach on the room which we hope the hotel will fix the issue

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 9, 2014

Stayed in this hotel for 3 nights as part of my company trip to Bandung. Our group was quite large which require 2 buses. I was expecting the worst due to the earlier reviews. However the room we got was clean and the size was good. The room is a medium size room with 2 single beds. The toilet was... More 

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Mesaieed, Qatar
Top Contributor
96 reviews 96 reviews
67 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed January 17, 2014

Hotel location very close to bandung train station, hotel has two section old and new wing. the new wing better than old one for sure. New wing is ok compare to old wing which are loks tired, dull, moist, not really clean. good thing is hotel is quite from trafic noise. Staff is friendly to accomodate your need anyhow. breakfast... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 29, 2013

I stayed here with my parents..the rooms are supposed to only accommodate 2 so I booked an extra bed, which was settled..Once I checked in, we went out straight and came back at night and when I entered the room, there is no extra bed..when I called their reception, they said that the ran out of extra beds. Then when... More 

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Limerick, Ireland
Senior Contributor
48 reviews 48 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed July 3, 2013

My experience of Hotel Serena Bandung is perhaps not as bad as some of the recent reviews posted here but is still not brillant either. I stayed here for 2 nights in June 2013 and it's proximity to the railway station at about 200 metres away was the reason why I booked it so as to avoid having to deal... More 

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Chille
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 2, 2013

Because of on peek season on bandung and searching a quite good hotels is almost full all, because of we come on to bandung late time ... When we go in to room, opening cupboard is bad smell and when we use the wastafel its clogging ... uuh! ... No water jog and in my opinion this hotel isn't good... More 

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Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 7, 2013

i stay in double bed room, its a quite small but decent for bussiness trip, i'm not recommended for family, the location is quite strategic 'cause its across bandung train station and close to food stall around the hotel area. the problem is the hot shower didnt out when i shower in the morning, the food is ordinary, the service... More 

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London, United Kingdom
Top Contributor
102 reviews 102 reviews
76 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed March 18, 2013 via mobile

From the outside it looks like this hotel may have some potential...... sadly no. We stayed here for one night as part of an Intrepid tour, so had expected better. The bathroom is an open wet room, see photos. Disgustingly filthy, mouldy and smelt of bad drains! We were given two grotty greying towels, which quite fankly I did not... More 

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uk
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed March 13, 2013

We went there for a night on an Intrepid tour. The sheets were dirty greyish white, as were the towels. The toilet was black under the rim. The room smelt. There was no light to read by, just a weak centrally- hanging low wattage bulb. Some one else along the corridor had an infestation of cockroaches which were breeding in... More 

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