We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 222 Bandung B&Bs / inns

Serena Hotel Bandung

Jl. Marjuk No 4-6 Kebon Kawung, Bandung 40171, Indonesia
Hotel amenities
Save Saved
You added Serena Hotel Bandung to your Saves list
Serena Hotel Bandung
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #144 of 222 Bandung B&B and Inns
Write a Review

24 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Any
English first
Mesaieed, Qatar
Top Contributor
51 reviews 51 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 17, 2014

Hotel location very close to bandung train station, hotel has two section old and new wing. the new wing better than old one for sure. New wing is ok compare to old wing which are loks tired, dull, moist, not really clean. good thing is hotel is quite from trafic noise. Staff is friendly to accomodate your need anyhow. breakfast... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 29, 2013

I stayed here with my parents..the rooms are supposed to only accommodate 2 so I booked an extra bed, which was settled..Once I checked in, we went out straight and came back at night and when I entered the room, there is no extra bed..when I called their reception, they said that the ran out of extra beds. Then when... More

Was this review helpful? Yes
Limerick, Ireland
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 3, 2013

My experience of Hotel Serena Bandung is perhaps not as bad as some of the recent reviews posted here but is still not brillant either. I stayed here for 2 nights in June 2013 and it's proximity to the railway station at about 200 metres away was the reason why I booked it so as to avoid having to deal... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 2, 2013

Because of on peek season on bandung and searching a quite good hotels is almost full all, because of we come on to bandung late time ... When we go in to room, opening cupboard is bad smell and when we use the wastafel its clogging ... uuh! ... No water jog and in my opinion this hotel isn't good... More

Was this review helpful? Yes
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 7, 2013

i stay in double bed room, its a quite small but decent for bussiness trip, i'm not recommended for family, the location is quite strategic 'cause its across bandung train station and close to food stall around the hotel area. the problem is the hot shower didnt out when i shower in the morning, the food is ordinary, the service... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
68 reviews 68 reviews
55 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed March 18, 2013 via mobile

From the outside it looks like this hotel may have some potential...... sadly no. We stayed here for one night as part of an Intrepid tour, so had expected better. The bathroom is an open wet room, see photos. Disgustingly filthy, mouldy and smelt of bad drains! We were given two grotty greying towels, which quite fankly I did not... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed March 13, 2013

We went there for a night on an Intrepid tour. The sheets were dirty greyish white, as were the towels. The toilet was black under the rim. The room smelt. There was no light to read by, just a weak centrally- hanging low wattage bulb. Some one else along the corridor had an infestation of cockroaches which were breeding in... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 15, 2013

We arrived at 1am..already book extra bed earlier but still havent setup when we reached there...and actually it is only a mattress! Dirty..old fashion toilet..food was terrible..room too small... No jug kettle & they charge u rp8000 everytime u request for hot water. Rp8000 per tumbler!!! Our stay there was really a nightmare...i will not suggest anyone to stay there...

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 3, 2013 via mobile

hotel serena just opposite od Bandung central station is too expensive. rooms are ok and the staff is helpfull. however, the breakfast is not very good. did a nice trip with Jem, a driver affiliated to hotel serena. he trip was good and Jem is a really noce guy

Was this review helpful? Yes 1
French River, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 8, 2013

We slept there one night on Intrepid tour. The room reeked from horible smell, was dirty and bad in every way. Appaled that Intrepid had used this hotel, worse than one they used in Jakarta. Would not reccomend this place to anyone.

Was this review helpful? Yes 2

Been to Serena Hotel Bandung? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serena Hotel Bandung

Address: Jl. Marjuk No 4-6 Kebon Kawung, Bandung 40171, Indonesia
Location: Indonesia > Java > West Java > Bandung
Hotel Style:
Ranked #144 of 222 B&Bs / Inns in Bandung
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Agoda, HotelsClick, Booking.com and Otel so you can book your Serena Hotel Bandung reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Serena Hotel Bandung, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.