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Amaroossa Bandung

#45 of 202 Hotels in Bandung
Certificate of Excellence
Jl. Aceh no 71A, Bandung 40115, Indonesia
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Amaroossa Bandung
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392 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is worth every cents of my money spent. The room I stayed (exec deluxe) is clean and very comfortable. The staff is superb! Very friendly and helpful! I even got a surprise birthday cake from them. Definitely will stay here again on my next trip.

Helpful?
1 Thank nijamnipon
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Nijamnipon, Warmest Greeting from the Amaroossa Hotel Bandung !! We would like to thank you for writing such a positive review to Us and delighted to hear you thoroughly enjoyed your stay. Thank you for recognizing our service and hotel room we're truly appreciate your feedback about our staff attentiveness. I will make sure to convey your generous compliments... More 

Indonesia
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 1 week ago

When we arrive at the hotel it was raining pretty hard, park our car near the entrance with the help from the bell boy, he was holding an umbrella and I thought he was going to wait for me and share the umbrella and walk together to the hotel (mostly what other hotel or decent person would do), well, as... More 

Helpful?
Thank angelnatalia
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Mrs.Angelnatalia. First of all on behalf of the staff and management of The Hotel Amaroossa bandung we would like to thank you for your recent stay with us. We would like to extend our deepest apology for inconveniences you had experienced during your stay with us from bell boy experience,room and bathroom issue , insect problem and parking lot... More 

Indonesia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We got there very tired and drained out, so we really wish for a quick service and a comfy place so we can rest. However, the check in was not as fast as I hoped. I booked through Agoda and because of the booking time wasn't long from our arrival, they asked me to wait for quite some time as... More 

Helpful?
Thank Stella R
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Mrs Stella, Greeting from The Amaroossa Hotel Bandung, Thank you for taking time to share your concerns about your recent visit. On behalf of the hotel I sincerely apologize for the quality of service you received during your time with us as this certainly does not reflect the service standards we strive to achieve. We are disappointed to hear... More 

Jakarta, Indonesia
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Arrived at the hotel late, and was greeted and serviced by great staff. The process was so fast. The room was nice, quite spacious and clean. However, the parking space was small and there was some issue when we tried to get out, as the security forgot to take the key to a car parking behind us. The hotel has... More 

Helpful?
1 Thank Toby279
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Toby279, Thank you for taking the time to post your review and for sharing your fantastic comments. We highly appreciate for your positive comments on our facilities and our location, and please kindly accept our apology for the very limited parking space due to the size of the property & area.about your parking issue , we will use your... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Dear Amaroossa, There are two things you should consider 1. The Breakfast For me, when staying in any hotels, basically i choose: fried rice (nasi goreng) , scrambled eggs, and sausage. I didn't find fried rice and sausage. I think the menu selections are not common, nasi liwet? I tried all of the food, and it was no good. I... More 

Helpful?
Thank melissa m
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Melissa, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback in regards of breakfst quality, we've been discussing this with the team and sure your feedback will assist us in further upgrading our guest services. And I noted also regarding your comment about hotel cleanliness in... More 

Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This the Second visit with my family for visiting this hotel after new years eve stay in this hotel .its still consistance with their services murni as a guest relation officer staff its very helpfull during breakfast time also haris food and beverages captian doing a very great job in the restaurant for taking care our family,nothing to say anymore... More 

Helpful?
Thank regina a
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Regina, Lovely Regard from The Amaroossa Hotel Bandung !! First Of all we would like to say thank you for your kind words and taking the time to share your wonderful review. We are thrilled to hear that you love our hotel. Our Quality of service, and our friendly and attentive staff combine to make this one of the... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Location is good, centre of the city..if you want to shop in factory outlets, there are several in jl riau..ambiance was rather shadow, maybe because I like everything looks clean and brigkt...not too dark... Overall it's quite good Worth the price

Helpful?
1 Thank Puri H
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Putri Thank you for your review of the hotel Amaroossa Bandung Being located only a short stroll from Factory outlets allows for the utmost convenience for all travellers. With our signature Amaroossa style and charm as well as friendly service standards we endeavor to provide our guests a relaxing and comfortable stay. I am very glad you enjoyed your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Having been to many different hotels across the globe, I personally think that Amaroossa Bandung has made my stay a 'memorable experience' . To be honest, it was my 2nd time at the same hotel! Having said that, the design of the hotel is exquisite, and certainly you will be spoilt for choices during breakfast buffet. Furthermore, its strategically located... More 

Helpful?
Thank Raihan R
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Raihan, Thank you for your kind review and taking the time to share your fantastic experience with us. As a boutique hotel, we pride ourselves on being able to offer great service without compromising on standards and expectations of a four star hotel. My team always endeavour to make our guests feel comfortable and relaxed during their stays, as... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The interior was clasically nice as how usual amaroossa are, but the room is quite poor. It was my 1st night of stay & i found broken walls in the bathroom and there was also a small pile of cigarette ashes by the washtafel counter, sick! Room's quite smelly as well. Pool's a bit small but good thing there weren't... More 

Helpful?
Thank alana0110
ErickSaputra, General Manager at Amaroossa Bandung, responded to this review

Dear Alana0110, Thank you for posting your review. I regret to learn about the inconveniences you endured during your stay. At The Amaroossa Hotel Bandung, we strive to provide a luxurious and comfortable experience for all our guests and it is a genuine concern that we fell short in this instance. Our Guest Experience Team will be reaching out to... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Boutique hotel with elegant design the rooms is look old but still lovely,bath room and shower its okey ,during check in its very busy but our room is already set upon we arrived very helpfull staff even abit crowded in the restaurant and good food as well,have small problem with the wifi but theyre fix it very fast.thank you.and keep... More 

Helpful?
1 Thank Jhon M
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review

Dear Mr.Jhon Thank you very much for your kind words about The Amaroossa Hotel Bandung. We are delighted to know that you had an enjoyable stay with us. Your compliments about our service and facilities are much appreciated. Thank you also for your positive feedback about your appreciation for food menus. We appreciate your patronage and hope to see you... More 

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