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All 143 Bandung hotels

Sensa Hotel

Jl Cihampelas 160, Bandung 40131, Indonesia
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Ranked #19 of 143 hotels in Bandung
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
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163 people have reviewed this hotel

Traveler rating
    39
    93
    23
    6
    2
See reviews for
61
29
8
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed 4 days ago NEW

The staff are very helpfull. Warm hospitality, clean, nice food especially their own traditional desserts. Fast service from restaurant, concierge & housekeeping staff. May b need to change the mattress, it's a bit hard.

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Ina A, Thank you for staying with Sensa Hotel Bandung and participating in filling out a review via tripadvisor . We are delighted to hear that you were satisfied with our service, staff and food. The Team and I hope to be able to welcome you back to Sensa Hotel Bandung some time in the near future. More

Singapore
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is new and check in is quick and efficient. Room and hotel common area has free wifi which is great. The bed and pillow is very comfortable and toilet is huge except that the shower area has no door to prevent water from over flowing out. The hotel is situated at a great location. Just next to Champelas Walk.... More

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear VinceVW, Thank you for your recent stay at Sensa Hotel Bandung and participating in filling out a review via tripadvisor. We are delighted to hear that you were satisfied with our rooms, and location. The hotel location is certainly one of our strengths as it is strategically located. We certainly hope that you will return to Sensa Hotel Bandung... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My first time to stay in this hotel from a friend's recommendation after checking Trip Advisor. A boutique type of hotel. Conspicuously located near a shopping complex -- Cihampelas Walk. You'll never go hungry and you won't stop shopping! Breakfast is good and I tell you, you must visit the Spa and look for Tia..

Was this review helpful? Yes 3
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Claire C, Thank you for choosing to stay at Sensa Hotel Bandung and for taking time to provide us with your feedback. I have noted your feedback and we hope we can improve our quality and service at restaurant. The Team and I hope to be able to welcome you back to Sensa Hotel Bandung some time in the... More

Singapore, Singapore
1 review
1 of 5 stars Reviewed February 6, 2014

Being a Hotelier myself, I hate to give bad reviews. Well, I'm sorry that truth hurts. - Check in Staff ignored me even after making eye contact. - Hot public places = Suffocation - Room was not ready only until 4pm despite check out time at 12pm. 4hrs to clean a room?!?!Ridiculous. - Checked into a room not properly clean.... More

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear iOta82, Our management team's appreciates your detailed feedback and we do apologize for the inconvenience. We have follow up those issues occurred during your stay with each department to make sure that you and our future guests are well taken care of. Our staff's service and hotel cleanliness are our top priority to ensure our guest satisfaction. Your constructive... More

Jakarta
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 7, 2014

Arrived there about 11.30, tried to check in but could not. Told to come back at 2 pm. Drop the baggage then go to adjacent mall for lunch etc. Come back at 2 pm the room was not ready yet. Go back again to the mall, my 6 y.o daughter getting cranky and pissed. Walk around, do nothing. Luckily met... More

Was this review helpful? Yes 3
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Mr. Alfreed, Thank you for choosing to stay at Sensa Hotel and for taking the time to provide us with your feedback. We are sorry to hear that you got a displeased experience with our facilities. Please accept our sincere apologies for the disappointment during your stay. We have forwarded your comment to all Departments concern and will ensure... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2014

This hotel is perfectly located in the busy Jalan Dago and behind Cihampelas mall. I didn't need any car to go around as everything I needed was within walking distance. The room was clean and spacious. Service was excellent with very friendly and helpful staff.

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Ms. Ellysulliana, Thank you for choosing Sensa Hotel for stay. We are delighted to hear that you were satisfied with our facilities and service.The hotel location is certainly one of our strengths as it is strategically located. Once again, thank you for taking the time to let us know us know your feedback and we look forward to welcoming... More

Singapore, Singapore
Contributor
20 reviews 20 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 6, 2014

Located at Chihampelas Walk and right beside the still work in progress new mall, the hotel is very convenient. We had the Superior Twin room. As we have 2 adults and 2 kids, the twin super single beds are big enough to accomodate the 4 of us. Bed and pillows are soft and clean. Room is nicely renovated. Breakfast spread... More

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Sumarli, General Manager at Sensa Hotel, responded to this review

Dear dyxdya12, Thank you for your compliments on room, breakfast and location.We are happy that Sensa Hotel Bandung has live up your expectation. Our location is the one of our strength point as it is strategically located. The Team and I hope to be able to welcome you back to Sensa Hotel Bandung some time in the near future. More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 2, 2014

Sensa main draw is its close proximity to CiWalk and Cihampelas jeans street. We took the junior executive room (quite large room) on the 10th floor, giving us a great view of the mountains on the horizons and view of Ciwalk and the hotel pool. Wi-fi in the hotel is patchy at best but that's okay to me coz i... More

Was this review helpful? Yes 1
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear WanAzi, Thank you for your time to write and post feedback regarding your experience at Sensa Hotel Bandung. We are happy to hear that you were satisfied with our location, room and breakfast. We have forwarded your feedback to all department concern and will ensure to improve our service and facilities. We definitely look forward to your next visit... More

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 25, 2013

Date: december 2013 Room: superior, non smooking room. 1st glance: the building is definitely unique, located within the famous cihampelas walk, as the shopper destination. Eventhough the traffic could be annoying, but the croud was great. Just one step to shopping arcade. (+1) Counter: the check in was long.... i shud wait for almost 1.5hours to get into the room.... More

Was this review helpful? Yes 1
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear chris_crosser, Thank you for your recent stay at Sensa Hotel Bandung and for give us your feedback. Your feedback is valuable to us as it allows us to monitor and improve our service and product for our guest. We are sorry to hear that you got a displeased experience with our facilities. Please accept our sincere apologies for the... More

Seminyak, Indonesia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2013

This is my first trip to Bandung since I was moving to Bali a few years ago. Bandung become a shopping heaven now in my opinion. Sensa hotel is one of the best hotel in the area. It has a nice clean room with a beautiful view. The hotel also has a direct access to the famous Ciwalk mall and... More

Was this review helpful? Yes 1
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear I Putu Yudia H, Thank you for choosing Sensa Hotel and for taking the time to provide us with your feedback. I have noted your feedback in regards to the food variety in the restaurant, and I have shared this with my Food & Beverage Team to ensure we provide you better service in the future. Despite all of... More

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Additional Information about Sensa Hotel

Address: Jl Cihampelas 160, Bandung 40131, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #19 of 143 hotels in Bandung
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Connected to the famous "Ciwalk" Bandung's unique boulevard-style shopping mall, Sensa Hotel is already an iconic symbol and landmark in the city skyline offering the best in ultimate comfort, convenience and carefree spaciousness. ... more   less 
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