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Sensa Hotel

Jl Cihampelas 160, Bandung 40131, Indonesia
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278 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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kolkata
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located next to the mall and the main shopping street. The rooms are spacious with good interiors. The toilets are provided with modern amenities. The view of the city from the pool is interesting. The breakfast spread was quite good. We enjoyed the quality of food. The complimentary wifi was very unstable in the room and used... More 

Was this review helpful? Yes 1
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Travelerkolkata, Warm greetings From Sensa Hotel Bandung. Thank you for your recent stay at Sensa Hotel Bandung and participating in filling out a review via tripadvisor. We are delighted to hear that you were satisfied with room, interior, breakfast, view and location. The hotel location is certainly one of our strengths as it is strategically located. We certainly hope... More 

Singapore, Singapore
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was my first time staying at this hotel but i doubt I'll stay here again. My first trip to Bandung. I stayed for 4 nights with the other 3 nights in another hotel (both pre-booked prior to the trip). I had chosen this hotel after reading the good reviews from other guests?! But for me, the only good thing... More 

Was this review helpful? Yes 2
Jakarta, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in this hotel for 1 day while my hubby had business trip, me and my son was enjoyed bcoz the hotel pretty near to cihampelas mall so i could find many resto, cinema or playground for my son, or just play in hotel's pool, and the room so comfy.. Recommended hotel to family or person who wants to... More 

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Lidyaidris, Warm greetings from Sensa Hotel Bandung! Thank you for your time to write and post feedback regarding your experience at Sensa Hotel Bandung. We are delighted to hear that you were satisfied with our room and location, the hotel location is certainly one of our strengths as it is strategically located. Once again, thank you for taking the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 28, 2015

Its my first time staying at this hotel and i'm not sure there will be the second time. Yeays are: 1. the hotel is located right in the middle of Bandung main district. You can easily reach favourite destinations by your private car or public transportation. 2. Located next to shopping mall (yeay or nay?) 3. The room is spacious... More 

Was this review helpful? Yes 2
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Rangga S, Warm greetings from Sensa Hotel Bandung! Further to your recent stay with us at Sensa Hotel Bandung, I hereby would like to thank you for your time taken giving us your feedback. Your comments are highly appreciated and will assist us in further upgrading our guest services and facilities. It is however with much regret to learn... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2015

It took me more than 90 minutes to check in; I spoke to the manager regarding this and he didn't have any excuses. He replied the room need to be clean so wait; I was there from 2pm and I check in at around 03:40pm. The towels are over used. There are leak on the showers. Water pressure too low.... More 

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Abbadiii, Warm greeting from Sensa Hotel! Further to your recent stay with us at Sensa Hotel, I hereby would like to thank you for your time taken giving us your feedback. Your comments are highly appreciated and will assist us in further upgrading our guest services and facilities. It is however with much regret to learn that you were... More 

Jakarta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is my 2nd stay in sense, we choose this hotel due to its location, in the Cihampelas walk area, so basically you don't have to go anywhere for shopping it's all within walking distance Overall it is a very good and relaxing experience for us, just like we expected based on our 1'st stay Pros : - location very... More 

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Raditya E, Warm greetings from Sensa Hotel Bandung! Thank you for choosing Sensa Hotel Bandung and and for taking the time to provide us with your feedback. We are delighted to hear that you were satisfied with our room, breakfast and location. Our location is certainly one of our strengths as it is strategically located. Once again, thank you... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed May 24, 2015

this hotel is located in the same area with Cihampelas Walks who lays in the famous Cihampelas street. so shops, foods and entertainment (CiWalk also has cinema and club in it) is a walking distance. but it also come with the consequences, it would be difficult to find a parking space as the hotel doesnt have dedicate space and in... More 

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Yudhistira P, Warm greetings from Sensa Hotel Bandung! Thank you for staying with Sensa Hotel Bandung and participating in filling out review via tripadvisor.com. Your feedback is valuable to us as it allows us to monitor and improve our service and product for our guest. We are delighted to hear that you were satisfied with our room, restaurant, staff... More 

Jakarta, Indonesia
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 22, 2015 via mobile

Yes it was awesome location, next to the famous Ciwalk mall & Cihampelas Street (tourist spot), that's why i wanted to try. Waiting 1 hour for the check-in process. The room was nice, but if you want to relax here hmmmm... i say it's a very hectic hotel. Pool was full. Make sure you don't come late for breakfast, otherwise... More 

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear Laurence2610, Warm greetings from Sensa Hotel Bandung! Thank you for staying with Sensa Hotel Bandung and for taking the time to provide us with your feedback. Your comments are highly appreciated and will assist us in further upgrading our guest services and facilities. Thank you for your compliments on Room and location. The hotel location is certainly one of... More 

Melbourne, Australia
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 21, 2015 via mobile

From the photos , the hotel looks appealing. In real life , it's true that the lobby is clean and modern, but the room is another story. Dirty curtain, stained sofa, holes on the wall , unfinished plaster work, ants in the bathroom. It's supposed to be a non smoking room but the room smelt of cigarettes. There are two... More 

Was this review helpful? Yes
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear ClassyoZ, Warm greetings from Sensa Hotel Bandung! Thank you for staying with Sensa Hotel Bandung and I hereby would like to thank you for your time taken giving us your feedback. Your comments are highly appreciated and will assist us in further upgrading our guest services and facilities. We are delighted to hear that you were satisfied with our... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 18, 2015

Stayed for 2 nights, highlights deluxe room is spacious, hotel staff super friendly, and breakfast was good. Downside: the room has no sound proof whatsoever, i can head people talking, or simply walking in hotel coridor, loud and clear.. Super annoying. Hotel lift does not require room card to access, which make the hotel a bit lack of privacy.

Was this review helpful? Yes 1
Sumarli, General Manager at Sensa Hotel, responded to this review

Dear LetiBugi, Warm greetings from Sensa Hotel Bandung. Thank you for your compliments on room, staff and breakfast and participating in filling out a review via tripadvisor. Your feedback is valuable to us as it allows us to monitor and improve our service and product for our guest. We are sorry to hear that you got a displeased experience with... More 

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