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Golden Flower

#30 of 202 Hotels in Bandung
Certificate of Excellence
Jl. Asia Afrika no. 15-17, Bandung 40111, Indonesia
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1 room 1 adult
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618 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW via mobile

When we first came, the aesthetics were alright. However, they had like faulty sink pipes and it was shaky. Also, when I requested for an extra towel, they gave me a funny smelling, dark grey towel & mind you the towel's supposed to be white. I thought it might just be an honest mistake and i looked past it. But... More 

Helpful?
Thank Julie H
Penang, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

stayed for 2 nights... 1)poor lighting right from the hotel lobby to the room 2)the level of cleanliness is poor especially the bathroom 3)very FRUSTRATED with the air conditioning in the room as it was not cold enough even after 4 hours...nightmare 4)had to wait for a long time to get an iron board and iron box 5)the shower was... More 

Helpful?
Thank greasemonkey89
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear greasemonkey89, Warmest Greetings from GOLDEN FLOWER Hotel Bandung, Thank you for your time sharing your experience while staying with us, apologize for inconvenience happen during your stay. Thank you for remind us regarding our property. Hopefully we still have chance to welcoming you again here at GOLDEN FLOWER HOTEL Bandung. Warmest Regards, Management More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights. Upon check in to room, housekeeper forgot to place bath towels in the room and the air con was not cold. Left the AC running when we were out of the room, came back at night and the room was not cold. Call operator regards to the AC and technician was sent to the room. He... More 

Helpful?
Thank Rina M
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear Rina M, Warmest Greetings from GOLDEN FLOWER Hotel Bandung, Thank you for your time sharing your experience while staying with us, apologize for inconvenience happen during your stay. Thank you for remind us regarding our property. Hopefully we still have chance to welcoming you again here at GOLDEN FLOWER HOTEL Bandung. Warmest Regards, Management More 

Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Booked 2 rooms with jacuzzi for our 5d4n stay and requested for airport transfer upon arrival. Driver didnt turn up at the airport and took a cab there. Upon check-in i asked the front desk why the driver didnt turn up but the frint desk team didnt answer my question. 1 room is ready and the other is still cleaning... More 

Helpful?
Thank Maslindah F
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear Maslindah F, Warmest Greetings from GOLDEN FLOWER Hotel Bandung, Thank you for your time sharing your experience while staying with us, apologize for inconvenience happen during your stay. Thank you for remind us regarding our property. Hopefully we still have chance to welcoming you again here at GOLDEN FLOWER HOTEL Bandung. Warmest Regards, Management More 

Rotterdam, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed January 4, 2016 via mobile

Based on the positive reviews we decided to stay one night at the golden flower hotel. When we arrived the staff was not very welcoming or willing to give clear instructions. The rooms are not clean, outdated and the AC was not working properly. The bathroom was also old and not clean. The images of the pool do not reflect... More 

Helpful?
Thank Vlasmans
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear Vlasmans, Warmest Greetings from GOLDEN FLOWER Hotel Bandung, Thank you for your time sharing your experience while staying with us, apologize for inconvenience happen during your stay. Thank you for remind us regarding our property. Hopefully we still have chance to welcoming you again here at GOLDEN FLOWER HOTEL Bandung. Warmest Regards, Management More 

Malang, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 30, 2015 via mobile

Not as good as some review. Old and dirty towel, dirty window, we stay on the 5th floor but can hear the car sound outside. The breakfast so so. Location good, we can go to alun2 bandung by walk and enjoy the crowd in asia afrika street, but the traffic just too crowded

Helpful?
Thank Tyaramadhaniar
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear Tyaramadhaniar, Warmest Greetings from GOLDEN FLOWER Hotel Bandung, Thank you for your time sharing your experience while staying with us, apologize for inconvenience happen during your stay. Thank you for remind us regarding our property. Hopefully we still have chance to welcoming you again here at GOLDEN FLOWER HOTEL Bandung. Warmest Regards, Management More 

Jakarta, Indonesia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 26, 2015

After reading some good reviews for this hotel, I decided to stay here for 2 nights. It turned out to be very disappointing. The first room we got had a leaking toilet & broken room door. We'd locked inside the room and had to wait for 4 calls to the operator before someone came to open the door for us!... More 

Helpful?
Thank Paulina T
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear Paulina T, Warmest Greetings from GOLDEN FLOWER Hotel Bandung, Thank you for your time sharing your experience while staying with us, apologize for inconvenience happen during your stay. Thank you for remind us regarding our property. Hopefully we still have chance to welcoming you again here at GOLDEN FLOWER HOTEL Bandung. Warmest Regards, Management More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

I was recommended by Ms. Rahma to stay at the Golden Flower Hotel and found the service at the hotel was very good and satisfying. I really feel at home there because of its strategic location and Ms. Anny helped me a lot in providing information there. Thanks to you Ms. Rahma for bringing me to stay at Golden Flower.

Helpful?
Thank Yohanes_Guntur
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear Yohanes_Guntur, Warmest greetings from Golden Flower Bandung, On behalf of the Management I would like to thank you for choosing our hotels as a place to stay while you're in Bandung, and thank you for your good review, I'm pleased that you have a pleasant stay in our hotel. We'll pass on your review to all the staff, we... More 

Jakarta, Indonesia
Level Contributor
13 reviews
2 of 5 stars Reviewed December 17, 2015

How come 4 star hotel didn't check the room before the guest enter the room.. room lighting dark.. bathroom lighting also dark.. no set up any towel.. hand towel.. tissue roll.. broken water tap.. no hot water.. Breakfast Foods were not good. Low variety of foods and drinks. There's any flies.. We can't enjoy our breakfast at all.. Omelet so... More 

Helpful?
Thank Verr0107
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear Verr0107, Warmest Greetings from GOLDEN FLOWER Hotel Bandung, Thank you for your time sharing your experience while staying with us, apologize for inconvenience happen during your stay. Thank you for remind us regarding our property. Hopefully we still have chance to welcoming you again here at GOLDEN FLOWER HOTEL Bandung. Warmest Regards, Management More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 14, 2015

I stayed at this hotel for 3 nights and it was awesome. The room was quite nice and spacious, and the breakfast was over my expectation given the size of the hotel. The hotel staff was very kind and helpful, particularly Ms. Rahma who was giving me a lot of information about local attractions nearby.

Helpful?
Thank arioprabowo
Golden F, Guest Relations Manager at Golden Flower, responded to this review

Dear arioprabowo, Warmest greetings from Golden Flower Bandung, On behalf of the Management I would like to thank you for choosing our hotels as a place to stay while you're in Bandung, and thank you for your good review, I'm pleased that you have a pleasant stay in our hotel. We'll pass on your review to all the staff, we... More 

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