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Hilton Bandung

Travelers' Choice award winner
4.5 of 5
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Jl. HOS Tjokroaminoto No.41-43, Bandung 40171, Indonesia
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Hilton Bandung
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Ranked #6 of 175 Hotels in Bandung
A recent review
5 of 5 stars reviewed 3 weeks ago
Jaqen London, United Kingdom
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611 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Bandung
See the most recent reviews
serpong tangerang, Indonesia
1 review
1 of 5 stars Reviewed 2 weeks ago

poor service skills, dirty and poor reservation system. I have too much unpleasant experienced with the hotel during my stay on April 2-4, 2015. Unfortunately the duty manager and front office officer at executive lounge were not trained very well hence they were not able to provide an excellent service and creative/responsive and positive service recovery. Absolutely I will not... More 

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I visited Bandung as we've had to experience what people are raving what the whole fuss is about this town. It's very crowded & the shopping experience was okay-ish. Fortunately we had the Hilton Hotel as our sanctuary away from the crowded places. Rooms were big & clean as well as the toilet. TV had over 70... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Best hotel in Bandung.. At least that's what I thought.. Very near to PVJ mall and next to the hotel there is a place with many foods inside,outdoor food court.. Big room and friendly I mean super friendly employees they have there.. Free wifi and if u want to try the cheesecake you should wait until 8pm if you want... More 

Was this review helpful? Yes 2
SDW662, General Manager at Hilton Bandung, responded to this review

Dear Handoko L, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I hope to be able to welcome you back to Hilton Bandung sometime in the near future despite your breakfast experience. Sincerely, Scott Wilson GENERAL MANAGER scott.wilson@hilton.com +62 22 86066888 More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff especially for Concierge, bellboy are very excellent service. Food and drinks for executive lounge are very tempting location near the foodmarket but the access to and from the hotel quite traffic but when you inside the hotel is irreplaceable. Room interior are very good and clean, internet accsess is excellent and the amenities is glamour.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SDW662, General Manager at Hilton Bandung, responded to this review

Dear Winny W, Thank you for taking a moment to share your experience. I am pleased to hear you satisfied during your stay at Hilton Bandung. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Scott Wilson GENERAL MANAGER scott.wilson@hilton.com +62 22 86066888 More 

Depok, Indonesia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed for business but brought my family along with me. Hilton Bandung staff truly represents the city hospitality. They were helpful, also quick response and very friendly. The room was spacious, nicely designed and equipped with complete amenities. The swimming pool was not too big, but very nice with Bali-themed loungers. Location was a bit far from shopping area... More 

Was this review helpful? Yes
SDW662, General Manager at Hilton Bandung, responded to this review

Dear ommamika, Thank you for taking a moment to share your experience. I am pleased to hear you found to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Scott Wilson GENERAL MANAGER scott.wilson@hilton.com +62 22 86066888 More 

Sydney, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had high expectation staying at the Hilton. Loved the front foyer, classy and fabulous. Room was spacious, loved the queen size beds. The disappointment started with the bed linen, there was a bit of a damp smell from the duvet cover. There was also leaking in the toilet which I did not straight away let the hotel management know... More 

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SDW662, General Manager at Hilton Bandung, responded to this review

Dear ShianShian, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry of conditions of the room. Our Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.... More 

TERNAT
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed foor 2 nights as part of an Accompanied group in Java. Fantastic hotel with a high quality service! After a day of several visits , it was pleasantly refreshing in the pool. Several restaurants with affordable dishes or menus. Very well served - by Evan Irianov - in the restaurant! Keep it up! Sonja en Jan (Belgium)

Was this review helpful? Yes
SDW662, General Manager at Hilton Bandung, responded to this review

Dear JT_SKLTERNAT, Thank you for taking a moment to share your experience. I am pleased that the overall stay was to your liking and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Scott Wilson GENERAL MANAGER scott.wilson@hilton.com +62 22 86066888 More 

Bandung, Indonesia
Top Contributor
54 reviews 54 reviews
52 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a weekend getaway. We were truly impressed by their hospitality. The staff here was really friendly and sincere. The lobby itself looked really grand. The room that we stayed in was really spacious. The king size bed was really comfortable. The view of our room was overlooking the pool. The bathroom was quite spacious with a... More 

Was this review helpful? Yes 1
SDW662, General Manager at Hilton Bandung, responded to this review

Dear Lokanata, Thank you for taking a moment to share your experience. I am pleased to see that your overall stay was to your liking, and when you are returning we look forward to welcoming you back to Hilton Bandung. Sincerely, Scott Wilson GENERAL MANAGER scott.wilson@hilton.com +62 22 86066888 More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staying in Bandung for a few days, not at the Hilton, but followed advice of reviews that the Buffett at the Hilton is quite good. Well the food is OK, you won't get sick and you do have some choice, but frankly it's not really upto scratch for an international brand hotel. So if you having a look around Bandung... More 

Was this review helpful? Yes 2
Jakarta, Indonesia
Top Contributor
52 reviews 52 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in a weekend getaway and a culinary trip to Bandung and Stayed at Hilton Bandung. It was all smiles from the moment I stepped into the lobby until I checked-out from the hotel. Amazing hospitality! Purnawarman Restaurant was also an experience of itself tasting the international and local menu. And, you cannot skip not to just relax yourself... More 

Was this review helpful? Yes 1
SDW662, General Manager at Hilton Bandung, responded to this review

Dear Iman Hidajat, Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. I am extremely pleased to see you enjoyed your overall stay with us and I hope to be able to welcome you back to Hilton Bandung some time in the near future. Sincerely, Scott Wilson GENERAL MANAGER... More 

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