We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 159 Bandung hotels

Serela Riau Bandung

3.0 of 5 Hotel   |   Jl. LLRE. Martadinata (Riau) No 56, Bandung 40153, Indonesia
Hotel amenities
Serela Riau Bandung
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Serela Riau Bandung to your Saves list
Ranked #12 of 159 Hotels in Bandung
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
MrWiseman Singapore, Singapore
Write a Review

301 reviews from our community

Traveler rating
    119
    108
    51
    16
    7
See reviews for
104
31
16
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (301)
  • Mar-May only
    (47)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (89)
All months
Singapore, Singapore
1 review
4 of 5 stars Reviewed yesterday NEW

My 5 days 4 nights experience stay at property is satisfying. Great hospitality, pleasing hotel staff, comfortable room, nearby lots of factory outlets, very good food and lastly enjoyable trip! Looking forward for another trip! (Worth to stay)

Was this review helpful? Yes
Bandung, Jawa Barat, Indonesia
1 review
5 of 5 stars Reviewed 3 days ago NEW

serela riau is one destination to stay, friendly service , strategic location this hotel makes as a reference to Stay. serela riau its a good place to visit,so visit Serela Riau as recomended hotel for family stay.

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs. Ratih, Warm greeting from us at Serela Riau...! It was our pleasant and grateful served you and family at Serela Riau. We would keep going maintain our sincere service for our guest and we are now starting do some interior refurbish as well. I and entire staff are looking forward to welcoming you and family back home to... More 

Putrajaya, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Excellent job n very very warm hospility by staff grand serela bandung riau..thumbs up to all the hotel staff esplly GRO Novia n d team.This hotel must be our first hotel to stay if we in bandung....great location,24hrs supermarket,nice food and many factory outlet nearby hotel...food n staff r fantastic..well done

Was this review helpful? Yes 1
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr. Awang Adam, Warm greeting from Serela Riau Bandung...! We do grateful and it was our commitment to serve you and family feel at home. To day I have personally sent your appreciation for Novia and team and she said many thanks and send regards for you and family. We are looking forward to welcoming you back home to... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stay at Serela Riau for two nigts, it was really nice service, warm smile make a comfortable stay, and good location (near the factory outlets). As we think about the different mean home and house. We ask for stay feel like at home, try Serela Riau. So keep it up Serela Riau as recomended hotel for family stay. I... More 

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Silvia, Warm greeting from our home...Serela Riau Bandung...! It is our happiness and grateful serving during your stay. We do hope could serve you and families back home again in the up coming days... Thank you, Sincerely Djarot Waskita General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

i would recommend to anyone of my friend if they ask me where to stay which hotel in bandung. excellent service with beautiful smiles,location strategis near the factory outlets along Jalan Riau (LL.RE Martadinata)

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Novita, Warm greeting from entire staff of Serela Riau...! It is our commitment serving our guest delightfully, we do grateful for your appreciation and for promoting us to others. We are looking forward to we welcoming you back home to Serela Riau with families and friends. Sincerely, Djarot Waskita General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Lovely welcoming from staff,overall services are good except the traffic which always happen of all the time..the traffic are noisy all the time maybe the management could be serve more quite room in future..

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Ponk86, Warm greeting from Bandung...! It was our honor and grateful to serve you and families at Serela Riau. For the time being we have provided a few of deluxe, grand room and suite rooms at the middle of building that have quite situation. We are looking forward to welcoming you back home to Serela Riau. Please kindly order... More 

Kuching, Malaysia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Surely a 5 star services with beautiful smiles. I would certainly recommend to anyone asking me which hotel to stay in Bandung. The services were prominently excellent. Surely it will be a place for me to to stay if i were to come to Bandung again. The location is near the factory outlets along Jln Riau, but what i really... More 

Was this review helpful? Yes 3
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Wanabu, Warm greeting from us in Bandung...! It was our honor and grateful served you at Serela Riau Bandung. Hopefully we could extending our sincere service towards your next stay. Please forward our greeting and thank you for you and families in Kuching Malaysia. Sincerely, Djarot Waskita More 

Shah Alam, Malaysia
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even if there was a few hiccups here and there,you will forgive them. The Hotel staff is the real Star and you will feel like they will attend to all your needs. They always smile ,greet you no matter where. From the security guard right up to the management. My brother In Law recently suffered from stroke,so he can't walk... More 

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr. Ali Azzam, Warmest greeting from Serela Riau Bandung...! We do grateful for your review, and i have forwarded your appreciation to Novia as well. It was our honor and happiness to served you and family. Our warm regards for you and family and we are looking forward to having your next stay at Serela Riau Bandung... Sincerely, Djarot... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

i would recommend to anyone of my friends if they ask me where to stay which hotel in bandung. the service was excellent. will surely stay there if i were to come bandung again. the location was near the riau & it is easy for us to go arnd to the factory outlet.

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs Irah, Warmest Greeting from Serela Riau...! It was our pleasure and gratitude to served you at Serela Riau. We are looking forward to welcoming you and families back home to Serela Riau. Sincerely, Djarot Waskita General Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

Went there to celebrate my dad's birthday. After our check-in we went to our rooms. First thing that i saw was a note and a snack from the General Manager (Cita Heningtias). Welcoming and thanking us for choosing this hotel. This is my first time getting a note and a snack for thanking us. Very impressed. The next day it... More 

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr Warmest Greetings from Serela Riau Bandung! Thank you for your great review on a TripAdvisor We are pleased to learn that you have had a magnificent stay with Serela Riau Bandung. We look forward to the pleasure of welcoming you back home to Serela Riau Bandung in the near future. Again, Thank you and My Best Regards to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Serela Riau Bandung? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serela Riau Bandung

Address: Jl. LLRE. Martadinata (Riau) No 56, Bandung 40153, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range (Based on Average Rates): $
Hotel Class:3 star — Serela Riau Bandung 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Priceline, TripOnline SA, Despegar.com, Hotels.com, Asiatravel.com Holdings and Tingo so you can book your Serela Riau Bandung reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Serela Hotel Bandung
Grand Serela Badung Bandung
Hotel Style:
#8 Family Hotel in Bandung
#8 Romantic Hotel in Bandung
#8 Spa Hotel in Bandung
#17 Business Hotel in Bandung

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Hotel & grounds (25)
Viewed
Dining (11)
Viewed
Room/suite (32)
Viewed
Family/play areas (3)
Viewed
Bathroom (4)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay