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All 151 Bandung hotels

Serela Riau Bandung

3.0 of 5 Hotel   |   Jl. LLRE. Martadinata (Riau) No 56, Bandung 40153, Indonesia
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74%
Ranked #15 of 151 hotels in Bandung
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
clavi_bali Bali
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249 people have reviewed this hotel

Traveler rating
    84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Bali
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

2nights staying in Deluxe room #101 on 30 Aug - 01 Sept 2014, it was a pleasant staying in Grand Serela Hotel. It's such a nice hotel in good location, very strategic and close to everywhere especially to Factory Outlet. Complete with Restaurant, Spa room treatment, Karaoke, Kids Play ground near by Lobby hotel,Meeting venue and they have the convenient... More

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1 review
5 of 5 stars Reviewed 1 week ago

great hotel located in the shopping area. I booked the hotel through online and read the review first at TripAdvisor. The service meet to our expectation. Arrived at the hotel I got the welcome drink in Traditional Way. they served us in "tanggungan". Very creative!. then when arrived at room I got a note from General ManAger by hand writing... More

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Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Purwanidias, Good Morning From Serela Riau Bandung! Hi, Nice to meet you again .. and Thank you for great Review on a TripAdvisor. happy to read that our service meet to your expectation. I will pass your review to the entire team here. we look forward to welcoming yo home in Bandung in the near future. Always happy... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights visiting my aunty in Bandung. First impression the hotel loby are clean . Full Decorated of Indonesia Independence day. VERY Inerseting as well as breakfast theme. They prepare traditional choices. The hotel location is great.. food store surrounded and the center of Bandung Factory outlet. The hotel staff is very attentive.. thank you for the... More

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Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Ms Zahraku, Thank you for Valuable Review on TripAdvisor! At Serela Riau Bandung, we strive to provide all our guests with warm and great hospitality throughout their stay with us, therefore your feedback is very vital to us and we continue to improve our valued guest experience. Again, Thank you for positive comments which made us proud of our... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Only 1 night stay. Overall ok. Room was clean, but seemed to have thin walls. Noises heard from an event 1level above. Foods are average, mostly local cuisine. Wifi good. Parking spot is an issue. Very limited and the valet parking service was slow.

Was this review helpful? Yes 1
Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Mr/ Ms. Zikra M, Greetings From Serela Riau Bandung! Thank you for valuable review on a TripAdvisor. We have noted and took action based on your Comment for improvement. 95 % of our Guest come from Local Market especially Jakarta and based on to our market we served by local food variance. However, we will more explore for food... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

For those who love to shop and eat 😀, this is just the right place to stay! It's right at Jl. Riau, the shopping paradise and culinary center. The hotel is clean, some rooms are quiet spacious, affordable price, friendly and helpful staff. I would really recommend this hotel.

Was this review helpful? Yes 1
Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Ms Felina, Greetings From Serela Riau Bandung! Many thanks for nice Comments I received today. I will share with our team your good words. Hope to see you soon in Bandung. Always happy to serve .... Your Sincerely , Cita Hepiningtias General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Spent the weekend with my sister in Bandung, Serela Riau was the best choice, walking distance to factory outlets and food stasion surrounded. We stayed at deluxe suite room. Breakfast buffet was different every morning with traditional taste.staff was attentive and friendly at all times. Sure we will back to this hotel. Very recommended.

Was this review helpful? Yes 1
Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Ms Rani, Warmest Greetings from Serela Riau Bandung! Thank you for your great review on a TripAdvisor We are pleased to learn that you have had a magnificent stay with Serela Riau Bandung. We look forward to the pleasure of welcoming you back home to Serela Riau Bandung in the near future. Always Happy to serve.... HAPPY WEEKEND....! Your... More

Bandung, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

When accompanied my family from bali we stay at this hotel for 2nights ,we like the hotel with strategic location nearest to Factory outlets and cafe.. Service is good, room is simple and comfortable, has place to play for kids..the rest of the hotel is nice.. I really recommended this hotel ..

Was this review helpful? Yes
Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Rani, Sunny Greetings from Serela Riau Bandung! Thank you for your review on a TripAdvisor We are pleased to learn that you have had a wonderful stay at our beautiful hotel. We look forward to welcoming you back home to Serela Riau Bandung in the near future. Yours Sincerely Cita Hepiningtias General Manager More

Jakarta
1 review
5 of 5 stars Reviewed 4 weeks ago

Far away from Home town. Me and my family Come to Bandung for Lebaran even thought we go to Bandung almost every Weekend. I Choose this hotel due to the hotel feels hommy. Esspecially this season They make the atmosphere so sundanesse! All the employee using tradisional clothe. They provide traditional snack On the table that makes us feels at... More

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Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Bapak AgungArya, Warmest Greetings from Serela Riau Bandung! Thank you for your great review on a TripAdvisor We are pleased to learn that you have had a magnificent stay with Serela Riau Bandung. We look forward to the pleasure of welcoming you back home to Serela Riau Bandung in the near future. Your Sincerely, Cita Hepiningtias General Manager More

Jakarta
1 review
5 of 5 stars Reviewed July 28, 2014

Just booked 2 room for 3D2N. Reason why I pickrd this hotel because it's near a lot of factory outlets (FO), KFC is just around the corner, Holycow steak is just about 100-125 meters away. I like the Circle K because it's "kinda" Inside the hotel premises. The hotel is clean, homey, free WiFi, foods OK, price of room it's... More

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Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Mr/Ms Adila, Greetings From Serela Riau Bandung! Thank you for choosing SERELA RIAU BANDUNG during your visit to Bandung and Thank you for Excellent Comments which made us proud of our team. We have shared this positive comment to our entire team. We look forward to welcoming you and family back home to Bandung in the near future. Your... More

Bandung, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 20, 2014

I'm stayed for 4D/3N accompanied my family from family from Singapore. this is my first visit to Serela Riau event thought I'm living in Bandung. I'm surprised for the hotel cleanliness and staff is so friendliness. value for money and for Family group is so helpful because hotel provide for family rooms and the hotel provide for driver room. appreciate... More

Was this review helpful? Yes
Cittahepi, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Kireisa M Thank you for Excellent Comments which made us proud of our team. We have shared this positive Comment to our entire team and especially to Putri. We look forwards to welcoming you back to Serela Riau in The near future. Last but not least thank you for being our advocate. Your Sincerely, Cita Hepiningtias General Manager More

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Additional Information about Serela Riau Bandung

Address: Jl. LLRE. Martadinata (Riau) No 56, Bandung 40153, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range (Based on Average Rates): $
Hotel Class:3 star — Serela Riau Bandung 3*
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Also Known As:
Grand Serela Hotel Bandung
Grand Serela Badung Bandung

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#8 Spa Hotel in Bandung #14 Family Hotel in Bandung
Hotel Class
Official Description (provided by the hotel)
Serela Riau Hotel Member of Kagum Group Hotel Management Jl LLRE Martadinata (RIau) Bandung Equipped with 83 rooms, karaoke, fitness center, massage and spa. Serela Riau Hotel is a three-stars hotel that combine great location and affordability with quality services and facilities.Located in the shopping district of R.E. Martadinata Bandung (famously known as Riau Street). Our hotel is the ideal choice especially for guests looking for an excellent shopping experiences that is uniquely Bandung.The street also in close proximity with many of Bandung's main streets, making our hotel an ideal starting point for anyone wishing to fully explore the side and corners of Bandung ... more   less 
Number of rooms
83

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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