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Serela Riau Bandung

3.0 of 5 Jl. LLRE. Martadinata (Riau) No 56, Bandung 40153, Indonesia
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Certificate of Excellence 2014
Serela Riau Bandung
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330 reviews from our community

Traveler rating
    136
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    52
    18
    7
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (330)
  • Mar-May only
    (47)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spend short holliday with my family here.Serela riau bandung make for an ideal starting point for leisure and business travellers exploring bandung.its location being in the centre of bandung is great benefit.very nice hotel

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Well, it is great location for who really enthusiatic for shopping.I really enjoy staying there.The staff really friendly.Keep good job guys! Nearby the hotel there is mini market, and a long the road is shoplot .

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1 review
2 of 5 stars Reviewed 1 week ago

So disappointed, since this hotel has no pool. The carpet is smelly. The hotel aircon is not fresh more like smoking room although i stay in non smoking room. But the location is near many factory outlet.

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Selangor, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights and everyday when met the staff, all the staffs will greet and smile. And when asked questions, the staffs always try the best and give afford to help. Also, the hotel is near the factory outlet shopping area (example : Heritage Factory Outlet, Summit Factory Outlet etc..). This hotel is worth for money to... More 

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Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

I stayed to watch the show festival 90s. and Grand Serela Riau has an excellent location right in the middle of the city of Bandung. very quiet atmosphere, perfect for resting. for breakfast, all the services of the hotel staff are very friendly. even when I wanted to bake bread, one of the staff offered to help me cook waiting... More 

Review collected in partnership with this hotel

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr Adjie, We do grateful for your kindness stayed at Serela Riau. It is our commitment to deliver sincere genuine service for our guests. Valet parking is provided now and our security guards ready to assist. Hopefully i and entire staff could welcoming you and family back home to Serela Riau Bandung. Thank you Sir Sincerely, Djarot General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We was stay there for 2 days.they picked us up at the train station by a friendly driver.just 15 minutes to hotel.and on our arrival at the hotel staff are very friendly.the location hotel very prestigious factoury outlet is known as luxury district in bandung near from hotel.

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr/s. Annakris, Warm greetings from us at Serela Riau... We do grateful for your good comments and we do appreciate for stayed at our hotel. It is our pleasure and commitment to deliver sincere service towards our guests. Hopefully we could welcoming you back home to Serela Riau. Thank you very much Sincerely, Djarot General Manager More 

Malaysia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Variety of breakfast offer with western and Indonesian food.... food are delicious ....5 star hotel staff service...Novia you are a good staff and I enjoy my stay........with the kids area my children have place to play while waiting for our "supir" and the convenient store is just beside the hotel which you can access from the lobby....

Review collected in partnership with this hotel

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs. Rose, It was great time served you and family at Serela Riau and we do appreciate for your kindness written good recommendations for us. I have forwarded your appreciation to Novia and she was very happy and said thank you and please kindly accept her warm regards. We are looking forward to welcoming you back home to serela... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All staff hotel very helpfull expecialy reception and driver very warm and give me solution about destination in bandung..i think i will come back again with bring my family and my parents..the hotel very near with factory outlet like heritage,summit,etc..

Was this review helpful? Yes 1
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr. Siahaan, I and entire staff of Serela Riau are very happy and grateful for your kindness. We are looking forward to welcoming you and family back home to Serela Riau. I have forwarded your compliment towards our driver and receptionist, they're excited and said many thanks as well. Once again we do appreciate and thank you Sincerely, Djarot... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there during business trip to bandung.it was realy nice hotel,located on top of a huge factory outlet .very convenience to find food and souvenir..the room is quite good.the concierge and novi was very friendly.thank you

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr. Genta, Warm greeting from Serela Riau... It is our honour and happiness served you at Serela Riau. I have forwarded your compliments to Novia and concierge team, they were very happy and appreciated. I and entire staff of Serela Riau are going to maintain & keep improving our service and product better. Thank you very much and we... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was welcoming and extremely attentive to our needs.The food was delicious .lastly the hotel is well located very very strategic and we enjoyed the overall about hotel for we stay .well the hotel and the premises were actually even better than what we thought they would be

Was this review helpful? Yes 1
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs Hezty, Warm greeting from us at Serela Riau... We do thank you and appreciate for choosing Serela Riau during you stayed in Bandung. Delivering sincere service and keep improving our quality of products is our commitment towards our valuable guests. Hopefully we could welcoming you and family back home to Serela Riau Bandung. Thank you Sincerely, Djarot General... More 

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Additional Information about Serela Riau Bandung

Address: Jl. LLRE. Martadinata (Riau) No 56, Bandung 40153, Indonesia
Location: Indonesia > Java > West Java > Bandung
Price Range (Based on Average Rates): $
Hotel Class:3 star — Serela Riau Bandung 3*
Number of rooms: 83
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Also Known As:
Grand Serela Hotel Bandung
Grand Serela Badung Bandung
Hotel Style:
#6 Spa Hotel in Bandung
#6 Romantic Hotel in Bandung
#9 Family Hotel in Bandung
#16 Business Hotel in Bandung

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