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Serela Riau Bandung

Jl. LLRE. Martadinata (Riau) no. 56, Bandung 40153, Indonesia
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Serela Riau Bandung
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368 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Tangerang, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

One of our best planned holiday in Bandung , we choose hotel that perfectly located at heart of Bandung city , Serela Riau , you can find all famous restaurant , factory outlet , bandung speciallity shop within walking distance from the hotel. Hotel Serela has room with design and fasilities that make us feel comfort and pleasant during our... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Great and cool best hotel choice i could have made in bandung 20/15 minutes from airport, 3 minutes from factory outlet or restaurant . the staff is what make a great hotel, specialy novia and they very helpfull

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Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My second trip to bandung with 9 family members and of course I stayed again at this hotel as the location is great with many factory outlets and eateries and not forgetting the staff who are very helpful and courteous especially Tisna who not only waited for us at the airport but arranged a 14 seater van for us to... More 

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr/s. ABIsmail, Warm greetings from Serela Riau... It was our honour and pleasure served you back to Serela Riau Bandung. We do grateful and happy having your excellent review for us at Serela Riau Bandung. I have told to Tisna regarding your compliments for him and he's excited and said many thanks for Mr/s. ABIsmail. Hopefully we could keep... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 22, 2015

Review frm 2 families + 1 couple. We stayed for 4d3n. 2 family rm 1 deluxe rm. Location is gd, there are many factory outlets n eateries nearby. Walking distance of 5 mins. There is a 7-11 literally just beside the lobby, so if u needed anything, its v easy n convenient. Breakfast was not as bad as we thought... More 

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs.Radziah, Warm greetings from Serela Riau Bandung... We do grateful for your good review on us. Some weakness of our products ( lift, stair case, etc) are our concern to repair and maintain as required. Hopefully we could have you and families back home to Serela Riau Bandung. Thank you for your kindness Sincerely, Djarot General Manager More 

Bandung, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015 via mobile

The location is near from down town bandung, factory outlet, cafe, restaurant and many public transport through here ! This hotel also provide an early breakfast for sahur by 3.00 am the breakfast is ready. Staff are very friendly welcome dont be hesitate to ask them some advices and opinions about great places to visit the be glad to help... More 

Was this review helpful? Yes 1
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs. Putri, Warm regards from Serela Riau Bandung... We do grateful to have excellent review from Mrs.Putri. It is our commitment to provide sincere service and excellent products during your stay. Hopefully we could welcoming you back home to Serela Riau Bandung. Once again we do thank you for your kindness. Sincerely, Djarot General Manager More 

1 review
5 of 5 stars Reviewed June 13, 2015 via mobile

Staying at the family room ( grand room ) for 2 nights. Good for family to spend weekend or holiday and so the rate was bellow normal. Hotel lobby,restaurant are so nice !! 'via' and staff very friendly and willing to assist in any way, thank you

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs. Nurlizaeva, It was our happiness and commitment to serve you and family at Serela Riau. We do grateful for your excellent review and appreciation for our staff Novia. Hopefully we could serve you and family again at our hotel Serela Riau. Thank you for your kindness. Sincerely, Djarot More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 7, 2015

Ive used the family room. And i have no complaints at all. I would like to have it again, when im going to go to bandung again. And i like the GRO..novi, i guess. She was very helpful and friendly. I didnt eat the hotel breakfast..so i dont have any comnent.

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs. Imelda, Warm greetings from us at Serela Riau Bandung... We do thank you and appreciate for your excellent review. I have told to Novia and she said thank you and very happy for your appreciation. Please kindly visit and stay again at Serela Riau, we do happy to serve you and family. Sincerely, Djarot General Manager More 

Penang, Malaysia
Level Contributor
1 review
5 of 5 stars Reviewed June 6, 2015

near to shopping outlets - shopping at Heritage Factory till the door closed, and then to Rumah Mode, Dago street - can get taxi easily. Padang restaurant - Rumah Makan Sederhana- good food and cheap. Hotel has convenience stores next door and very good breakfast..plenty of choices. Lovely local kuih on the menu. Thank you for the wonderful and friendly... More 

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SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr/s. Iza 193, I and entire staff of Serela Riau were happy served you and family again at serela Riau. We do thank you for your appreciation. I have forwarded your appreciation to Novia, Putri and Azis, they're really excited and said thank you very much. We wish we could serve you more on your next visit. Sincerely, Djarot... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

A good place to stay with all the facilities provided. It would be full rating if the gym facilities working on. Anyway, congratulation for all the staff as they are very friendly and try to serve you with their best. I will surely come again to this hotel if going to Bandung.

Was this review helpful? Yes 2
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr. Danial, Thank you for reminding us to fixing our treadmill at gym center. I will speed up the spare part procurement by this week. We do appreciate for good comment as well. Hopefully we could serve you better on your next stay at Serela Riau Bandung. Sincerely, Djarot General Manager More 

Indonesia
1 review
5 of 5 stars Reviewed May 23, 2015

The grand room are exceptionality large for family enjoyed our 3 day experience at serela riau hotel bandung, with the high quality service by its staff they would so anything to keep you feel like home!! It was a great pleasure in serela riau bandung

Was this review helpful? Yes
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr/s. Dehariki83, We grateful for your excellent review and we do appreciate. It is our commitment to deliver sincere service for you and family at Serela Riau Bandung. We are looking forward to welcoming you back. Thank you for your kindness. Sincerely, Djarot General Manager More 

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