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Banana Inn Hotel & Spa

Travelers' Choice award winner
JL Setiabudhi No. 191, Bandung 40153, Indonesia
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Banana Inn Hotel & Spa
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Ranked #15 of 179 Hotels in Bandung
A recent review
5 of 5 stars reviewed 1 week ago
justardie Bandung, Indonesia
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378 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Swedish first
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    (130)
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    (85)
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Jakarta, Indonesia
1 review
2 of 5 stars Reviewed 3 days ago NEW

Need further improvement at all aspect i.e : - Hospitality - Facility - Comfort - Provide a traditional Food & Beverage - Cleanliness - Hygienic Room - Hygienic Pillow and Blanket - Traditional Welcome Greeting - Others improvement as a 4 star hotel

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Bandung, Indonesia
2 reviews
5 of 5 stars Reviewed 1 week ago

I lost my daughter's mobile phone inside the room, when I call the staff he said that he will send it to my home. And today, the mobile phone has arrived. Thank you for your honesty and very helpfull staff.

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Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Justardie, Sampurasun..................warmest greeting from Banana Inn Hotel and Spa! Thank you very much for share your experiences on TripAdvisor during stayed with us at Banana Inn hotel Spa. We are all glad to know that you enjoyed our quality services and products. That true all the guest belonging which left will ensure secure and our obligation to take care... More 

Tangerang, Indonesia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly all staffs good location between Lembang and the city, close with serabi bandung and some food place hotel in town but the atmosphere is good, swimming pool is small but ok breakfast average room and bathroom are clean but not really clean, need improve the cleanliness for corner floor of the bathroom, sofa, chair an the curtain. audible... More 

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Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear 736adic, Sampurasun...................warmest greeting from Banana Inn Hotel and Spa! Thank you very much for stay with us and great review on TripAdvisor. We are all glad to know that you enjoyed stay with us. I and HK team will take an action seriously to improve our cleanliness and attention to detail addressed improvement of these issue. I am assure... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Good location close to Lembang. Service was great, the size of room quite big, but the furniture was kinda old. a lot of stain in the bed sheet and pillow sheet. Swimming pool was ok, and the parking lot was comfortable also.

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Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Ellach, Sampurasun...................warmest greeting from Banana Inn Hotel and Spa! We are all glad to know that you enjoyed your stay with us. Thank you very much for your comments and input regarding our linen and furniture quality. I and team will make note and taken an action regarding linen and our furniture. We already inventories and rising some purchase... More 

Jakarta, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Initially I booked 2 deluxe room for my family thru a travel app, but when I called the hotel on D-day for confirmation, the staff said there's no booking made under my name. After a few phone calls, the problem solved, the hotel responded very well, and since they got no deluxe room left, they upgraded my room to 1... More 

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Indonesia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is nice specially for those who want to explore Lembang. It is a quiet place with nice, clean rooms and a nice pool ideal for kids. One interesting thing in this hotel is the banana shaped slippers in the room. My kids find them really cute. There are many cafes nearby and a lot of factory outlets.

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1 review
5 of 5 stars Reviewed 4 weeks ago

My frequent visits to banana inn because it's comfortable, the service friendly and fun. I used to meet clien and colleagues at the plaza hotel, they feel very satisfied and comfortable with the park layout that natural banana plantation. in addition there is the facility wealthness center for relaxation. the entire staff was very spry and always asks needs. I... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

As a musician and graphic designer, I am often invited as performers, including in the banana inn hotel. In my opinion, this hotel has always been active in organizing events such as "earth hour" and the breaking of fast with orphans. I am very comfortable when in banana inn like feel at home, and I was very satisfied service, friendly... More 

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Jakarta, Indonesia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Strategically located and surrounded by many FO, cafe, bristo and restaurant. The street in front of an access road to Lembang or to tourist sites such as tourist village, village and hamlet elephant bamboo. Unfortunately the hotel clerk less help to bring bags and suitcases into the room, in addition to the lights in the hotel underexposed causing less comfortable... More 

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1 review
5 of 5 stars Reviewed June 16, 2015

I wanted to say that the reception I got when I arrived at the hotel in the early evening was fantastic. The lady in reception was really welcoming and friendly. But it didnt stop there. Everyone I spoke to at the hotel was the same – in the restaurant, the security, cleaning people. I really enjoyed being in the hotel... More 

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