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Banana Inn Hotel & Spa

Travelers' Choice award winner
JL Setiabudhi No. 191, Bandung 40153, Indonesia
Hotel amenities
Banana Inn Hotel & Spa
Best prices for: 1 room 1 guest
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Ranked #15 of 177 Hotels in Bandung
A recent review
4 of 5 stars reviewed 1 week ago
NoraJax WdlandsDriveSingapore
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353 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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WdlandsDriveSingapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my 2nd time and stayed here for 3 nights. Once again my daughter requested to celebrate her birthday in Bandung and again she chose to stay in Banana Inn. Last year, I’d contacted one of their staff, Dewi, to arrange a surprise bday cake for my daughter but this year I did not do so. However this time,... More 

Was this review helpful? Yes 1
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear NoraJax Sampurasun...............warmest greeting from Banana Inn Hotel and Spa! Taken an opportunity to say thank you very much for your time to review your resent stay with us at Banana Inn Hotel and Spa. We are all glad to know that you enjoyed our surprising and had a great experiences with us. I will pass on your compliment to... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

It was great to spent my nights here. Room was comfortable with big size & good view, the food was great and the most important thing is the service was excellent, all staffs are really friendly. Absolutely a good choice to spend your night/s

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Robbytambunan Sampurasun........................warmest greeting from Banana Inn Hotel and Spa! It was a pleasure to have you with us and I am very happy to hear that you enjoyed your stay with us. I sincerely thank you for your great review and for sharing it on TripAdvisor. Thank you for high light our quality product and services that is appreciated.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

it was amazing to spent my nights here. the room was comfortable. the food was great. i got a great room with a great view. and the most important thing is the service was excellent. the staffs are really friendly. absolutely a good choice to spend your night/s

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Audiptasiwi_L Sampurasun....................warmest greeting from Banana Inn Hotel and Spa! Thank you very much for your compliments on our hotel facilities and services. I am glad to know that Banana Inn Hotel and Spa has lived up your expectation. Our guest satisfaction is our top priority and we always strive to fulfill their request whenever possible. On behalf of associates... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

It was an amazing experience, anyway. I love the people with their smile. I just wanted to comment about the room were a bit dam and smelled strange. For the food, very satisfying. I can't forget about your 'Sambal Uleg'. But, in my opinion, slightly reduce the salt in some food would be very nice for me. Overall, I give... More 

Was this review helpful? Yes 1
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Ernisferiandes, Sampurasun..............warmest greeting from Banana Inn Hotel and Spa! It was a pleasure to have you with us and I am very happy to hear that you enjoyed your stay with us. I sincerely thank you for your great review and for sharing it on TripAdvisor. Thank you for high light our quality product and services that is appreciated.... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel for 5 days. 1. Hotel provided free airport transfers. 2. Free upgrade to family suite with jacuzzi. Very thoughtful gesture from the management. Suite was huge with a lot of floor space for my family of 3. 3. Breakfast was ok. The normal fare - Western and local. 4. Ordered the Pisang Keju - fried banana... More 

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Elliza_SG Sampurasun....................warmest greeting from Banana Inn Hotel and Spa! Thank you very much for share your experiences during stay with us. We are all happy to know that you enjoyed with our services and products. Once again thank you very much and we look forward to welcoming you back at Banana Inn Hotel and Spa in the near future.... More 

Bandung, Indonesia
1 review
4 of 5 stars Reviewed April 21, 2015

great hotel and great services , their deficiencies just about food , it just not my taste and the important thing is their employer can cooperate with customer and they have pretty face , such beautiful holiday in banana inn

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear FeskyMadony, Sampurasun..........Warmest greeting from Banana Inn Hotel & Spa! It was a pleasure to have you with us and I am very happy to hear that you enjoyed your stay with us. I sincerely thank you for your great review and for sharing it on TripAdvisor. Thank you for high lighting our quality services and products, that is very... More 

Jakarta, Jakarta Raya, Indonesia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

First time visiting banana inn, my expectation is simple hotel with average service like other hotel in bandung, but i'm wrong The services, the promo and the smile will always take me to banana inn again With traditional services banana inn create new atmosphere, its like visiting true "Sunda" its like back to 1990 bandung with all kindness Good food,... More 

Was this review helpful? Yes 3
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Panjitianda, Sampurasun..........warmest greeting from Banana Inn Hotel and Spa! Thank you very much for taking the time and sharing your wonderful experiences during your stay with us on TripAdvisor. Its true that our location is very strategy easy to access anywhere both for business and leisure. Our service came from bottom of the hart with Sundanese culture style which... More 

Jakarta, Indonesia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2015

I've stayed in this Banana Inn on last long weekend 4 - 5 April 2015 at #517. Leaved Jakarta early in the morning to avoid bad traffic which normally happened in Bandung City Center for long weekend. Arrived at 11am for registration. While waiting for the room, kids can enjoy the swimming pool. Surprisingly the room is finally ready at... More 

Was this review helpful? Yes 4
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Alfa F Sampurasun.............warmest greeting from Banana Inn Hotel and Spa! Thank you very much for taking the time and sharing your wonderful experiences during your stay with us on TripAdvisor. I am delighted to know that you had a great stay with us and were pleased with our facilities and services. Guest satisfaction is our top priority. I will... More 

Jakarta
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 9, 2015

Pros: +location great, surrounds by food heaven, easy if you want to go to PVJ-Dago-Kampung Daun-Kampung Gajah-Lembang + they provide event for children at pool area Cons: - arrived 2.30pm rooms only ready 3 from 7 we booked...wait until 4pm to get all the rooms done -breakfast has spread variety but taste below average

Was this review helpful? Yes 3
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Alex A, Sampurasun..........warmest greeting from Banana Inn Hotel and Spa! First of all I am very sorry for inconvenience during your check in time. I am very sorry in this back to back situation, we can't full fill your expectation. I personally will work closely with training department and head of department to conduct training on how to handle... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2015

i've been stayed at this hotel on last January 2015 booked 2 rooms, i'd forget which room I've been stayed but the room having space, magnificent, elegant, lively and liveable .. Employees will let you feel like home with extremely friendly and helpfull services, all the staffs give me Excellent services, lovely environment to stay and relax longer. will absolutely... More 

Was this review helpful? Yes 2
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Fernado S Sampurasun...........Warmest greeting from Banana Inn Hotel and Spa! Taken an opportunity to say thank you very much for your kind to review our great service on TripAdvisor. We are all happy to know that our service surpass your expectation. All of us here in Banana Inn always focus to make the guest satisfaction and above of all... More 

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Hotel & grounds (1)
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