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Banana Inn Hotel & Spa

#18 of 202 Hotels in Bandung
Certificate of Excellence
JL Setiabudhi No. 191, Bandung 40153, Indonesia
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1 room 1 adult
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Banana Inn Hotel & Spa
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461 Reviews from our TripAdvisor Community

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Bandung, Indonesia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was very impressed with its service, their stuff are very welcome. It has room with a beautiful views and quite enough, a long couch in front of a window that facing a view of bandung city with a mountain background (I chose 5th floor deluxe room). Some furnishing looked scratches but still keep clean. A minimalist bathroom with a... More 

Helpful?
1 Thank n0viann
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun Warmest Greetings from Banana Inn Hotel and Spa Bandung Dear Mr. Novian, Thank you for taking your time to write down your experience about Banana Inn performances, and we are so glad to know that our hotel performances especially our service quality have meets with your expectation. all guest satisfaction is definitely our concern and will continue to keep... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

my daughter (3 y.o) really love to stay here. in the morning at the pool the hotel plays a kids song quite a loud so that we could hear at the room. she was so excited. the pool also designed for kids, so if you adult and want to swim, better choose early morning or evening time to go swimming.... More 

Helpful?
Thank Deta B
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun, Warmest Greetings from Banana Inn Hotel and Spa Bandung Dear Mrs. Deta B Thank you for writing down your review regarding our hotel performances and we are so happy to know that you and all the kids really enjoyed your stay and it is our pleasure be able to make all the guest feel happy and comfort in order... More 

1 review
4 of 5 stars Reviewed 1 week ago

I got a discount voucher to relax my body at Banana Inn Spa. There are body massage using authentic banana cream, sauna, and milkbath. So tranquile for those who wants to get rid of their stresses from work. Nice services, friendly crew, good ambience at the top of Bandung. A good one if you want to plan your event to... More 

Helpful?
Thank Alvina K
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun, Warmest Greetings from Banana Inn Hotel and Spa Bandung Dear Mrs. Alvina, Thank You for writing down review regarding our hotel performances, and we are so happy to know that our Spa services have made your stay enjoyable it is our pleasure to make sure that our guest fell fully satisfied and we will keep continue to always give... More 

Jakarta, Indonesia
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with friends after looked at this site this hotel got certificate of excellence. Well...in reality it still needs more pay attention on: - cleanliness. We needed to ask changing bed sheets with a new and clean ones after finding some brown spots. - along our way by stairs from basement to lobby; unpleasant smell/fishy smell/whiff was waving under... More 

Helpful?
Thank ejBajaj
Jakarta, Indonesia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had to change the room because there was a leakage. The room was old, lack of maintenance, and damp smell was very strong. The pillow, towel and bed sheet was filthy. 3 days after checking out, I found out that my skirt was left in the room. I called the hotel and asked about it, but they said they... More 

Helpful?
Thank Bernadette E
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun Warmest Greetings from Banana Inn Hotel and Spa Bandung Dear Mrs. Bernadette E, First of all, please accept my big apologize for the inconvenient that occur during your stay at Banana Inn Hotel and Spa, it is our concerned to make sure that our guests feel satisfied with our hotel performances, and we are fully understand of how you... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent my 2016 New Years Eve moment in Banana Inn Bandung and i am greatly recommend this hotel for you guys to spend a night (if possible, a week) in Bandung. This is due to (i) the people are very kind and super responsive, (ii) nice room design, (iii) very comfortable and quite (because it is located near lembang)... More 

Helpful?
1 Thank Aryasana
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun Warmest Greetings from Banana Inn Hotel and Spa Bandung Dear Mr. Aryasana, Thank You for this wonderful comment of yours, and we are so glad that you enjoyed our new year's eve party and also our service and our staff have made your stay memorable and makes you want to come back again to Banana Inn in the near... More 

Depok, Indonesia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've told that this is a 4 stars hotel, but the service is not quite enough for a 3 stars. The staffs are really cold, only the securities and omelette staff (B'Leaf) is warm enough for me. The location is good, but the hotel entrance is kinda tricky. The entry sign is small, next-door-surabi stall is blocking the sign. The... More 

Helpful?
Thank ReinardKuma
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun, Dear Mr. Endriadi R. Warmest Greetings from Banana Inn Hotel and Spa. First of all, please accept my big apologize due to our hotel performances was not meet with your expectation, and I really understand of how you feel and your input is our number one concern since it also made us able to improve again our standard of... More 

Medan, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

stay for 1 night last friday night, i arrive from jakarta in 11pm. Most welcome from staff in lobby, GRO known as Femmy. Great welcome , great price , she helped my check in process and she gave the room as my request ( king bed ) . Then i go to my car at basement , the security are... More 

Helpful?
Thank Rey H
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun Warmest Greetings from Banana Inn Hotel and Spa Bandung Dear Mr. Rey, Thank you for sharing us your review regarding our hotel performances, and I'm so glad to know that our staff service and our hotel facilities have made your stay enjoyable one. It is our pleasure to make sure that our guests feel comfort and secure, and we... More 

Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the 2nd time i stay in banana inn, me with my wife and our lovely daughter celebrate our 5th wedding anniversary in bandung, yes we are book by online app in same day we are try to stay, in the morning we ask by phone if it possible we get king size bed because we bring our baby... More 

Helpful?
Thank Mbonsie
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun Warmest Regards from Banana Inn Hotel and Spa Bandung Dear Mr. Mbonsie Thank You very much for sharing us your experience when you are staying with us with your family, and please accept my apologize for the inconvenient that occur during your second stay which is the bed type did not suit with your request due to the limited... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I arrived in Banana Inn in the evening, was welcomed with friendly and warm smiles at the reception desk. Met one of the nicest GRO miss Femmy. Got good rate. In addition they also provided welcome drinks to the guests. Overall very satisfied with the place n service. Highly recommended.

Helpful?
Thank Ferry L
Agus S, General Manager at Banana Inn Hotel & Spa, responded to this review

Sampurasun Warmest Greetings from Banana Inn Hotel and Spa Bandung Dear Mr. Ferry L., Thank You very much for sharing us your experience when you are staying with us and we are so happy to know that our service performances especially our GRO, Mrs. Femmy have made your stay memorable and enjoyable. It would be an honor to be able... More 

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