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Banana Inn Hotel & Spa

Travelers' Choice award winner
4.0 of 5
JL Setiabudhi No. 191, Bandung 40153, Indonesia
Hotel amenities
Banana Inn Hotel & Spa
Best prices for: 1 room 1 guest
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Ranked #13 of 174 Hotels in Bandung
A recent review
5 of 5 stars reviewed 6 days ago
panjitianda Jakarta, Jakarta Raya, Indonesia
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345 reviews from our community

Traveler rating
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138
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed 6 days ago NEW

First time visiting banana inn, my expectation is simple hotel with average service like other hotel in bandung, but i'm wrong The services, the promo and the smile will always take me to banana inn again With traditional services banana inn create new atmosphere, its like visiting true "Sunda" its like back to 1990 bandung with all kindness Good food,... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've stayed in this Banana Inn on last long weekend 4 - 5 April 2015 at #517. Leaved Jakarta early in the morning to avoid bad traffic which normally happened in Bandung City Center for long weekend. Arrived at 11am for registration. While waiting for the room, kids can enjoy the swimming pool. Surprisingly the room is finally ready at... More 

Was this review helpful? Yes 2
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Alfa F Sampurasun.............warmest greeting from Banana Inn Hotel and Spa! Thank you very much for taking the time and sharing your wonderful experiences during your stay with us on TripAdvisor. I am delighted to know that you had a great stay with us and were pleased with our facilities and services. Guest satisfaction is our top priority. I will... More 

Jakarta
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: +location great, surrounds by food heaven, easy if you want to go to PVJ-Dago-Kampung Daun-Kampung Gajah-Lembang + they provide event for children at pool area Cons: - arrived 2.30pm rooms only ready 3 from 7 we booked...wait until 4pm to get all the rooms done -breakfast has spread variety but taste below average

Was this review helpful? Yes 2
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Alex A, Sampurasun..........warmest greeting from Banana Inn Hotel and Spa! First of all I am very sorry for inconvenience during your check in time. I am very sorry in this back to back situation, we can't full fill your expectation. I personally will work closely with training department and head of department to conduct training on how to handle... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

i've been stayed at this hotel on last January 2015 booked 2 rooms, i'd forget which room I've been stayed but the room having space, magnificent, elegant, lively and liveable .. Employees will let you feel like home with extremely friendly and helpfull services, all the staffs give me Excellent services, lovely environment to stay and relax longer. will absolutely... More 

Was this review helpful? Yes 2
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Fernado S Sampurasun...........Warmest greeting from Banana Inn Hotel and Spa! Taken an opportunity to say thank you very much for your kind to review our great service on TripAdvisor. We are all happy to know that our service surpass your expectation. All of us here in Banana Inn always focus to make the guest satisfaction and above of all... More 

Bandung, Indonesia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

I went to banana inn on a sunday with my family, as an escape plan from bandung's weekend chaos. The place is nice, the room is large, with a view to swimming pool. The swimming pool is nice too. Overall, nice hotel.

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Dhirawan, Sampurasun.............warmest greeting from Banana Inn Hotel and Spa! First of all taken an opportunity to say thank you very much for your kind comments and compliment about how good our hotel and services on TripAdvisor. We believe that guest satisfaction is our top priority and I am glad to know that you enjoyed during your stay with us.... More 

Singapore, Singapore
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel from 18-22 March 2015 with my mum to celebrate in advance her birthday and also for our annual family bonding trip... I'm sooo very glad I stayed there. It was an awesome experience with exceptional service! Being in the hospitality line myself, my expectations are just service with a smile and sincerity which is what... More 

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear HHSGAL Sampurasun…………..warm greeting from Banana Inn Hotel and Spa! Thank you very much for taking the time and sharing your wonderful experiences during your stay with us on TripAdvisor. I am delighted to know that you had a great stay with us and were pleased with our facilities and services. Guest satisfaction is our top priority. I will definitely... More 

Gorontalo Province, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

after staying for 3 days at Banana Inn Bandung I feel very good service , friendly personnel and facilities are quite good . I would recommend to friends , acquaintances and family to make Banana Inn Bandung as a place to stay . I wish all success in the future . send regards for success Nur Ihsan

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Monurid Nur Ihsan, Warmest greeting from Banana Inn Hotel and Spa Bandung! Thank you very much for taking the time to review your recent stay with us on TripAdviosr. We are all very happy to know that you enjoyed stay with us. I will share your kind comments to whole team members to lets them know of their effort.... More 

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although the Hotel is not a four star hotel more, however the hotel offers a very comfortable atmosphere. I feel from beginning to coming in the hotel's lobby atmosphere and feel of a room. It is very comfortable for me, eager to be back there.

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Dhendy_Feryan, Warmest greeting from Banana Inn Hotel and spa! On behalf of the entire team at the Banana Inn Hotel and spa, I would like to thank you for staying with us and write a review on TripAdvisor. We are all very happy to learn that you enjoyed stay with us and satisfy with our facilities with its food... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

great place for family events, business, and others suitable food menu I want a vacation back here with family friendly hotel clerk Hope we can come to Bandung again, stay here, taste the foods and get the best hospitality from Banana Inn crew... Lovely!

Was this review helpful? Yes
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Harlan H Warm greeting from Banana Inn Hotel and Spa! Thank you very much for taking the time and sharing your wonderful experiences during your stay with us on TripAdvisor. Its true that our service mostly mentioned excellence and whole associates do their job with happy and always spread their smile to every one they met. I am delighted... More 

Solo, Indonesia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

it was a nice,clean & special design hotel. especially the banana design slipper, many things there sure got banana design things. nice restaurant & helpful staff. the room is very big & comfortable & fast internet. will recommend to our colleagues. Thumbs up to all....

Was this review helpful? Yes 1
Bobby S, General Manager at Banana Inn Hotel & Spa, responded to this review

Dear Darko D, Warm greeting from Banana Inn Hotel & Spa! It was a pleasure to have you with us and I am very happy to hear that you enjoyed your stay with us. I sincerely thank you for your great review and for sharing it on TripAdvisor. Thank you for high lighting our unique products, quality services and location,... More 

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