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Alaya Resort Ubud

4.0 of 5 Jl. Hanoman, Ubud, Bali 80361, Indonesia
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Certificate of Excellence 2014
Alaya Resort Ubud
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Alaya Resort Ubud
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647 reviews from our community

Traveler rating
    471
    143
    28
    4
    1
See reviews for
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325
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

If you need accommodation in Ubud, look no further. Alaya Resort is a boutique-like hotel situated on a convenient location close to supermarket, shops, and galleries and offers outstanding service. Although the street is noisy, the hotel stretches towards the rice fields and street noises are filtered away. The rooms are comfortable and modern and the bathroom is designed with... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Alaya is a great hotel, well designed and very well maintained. Highly attentive staff who could not be more helpful. With a good restaurant and a great spa, this is an Ubud hotel which really has gotten it right. Perfect for access to Ubud and the environs without being too busy. The front of the hotel opens directly onto the... More 

Was this review helpful? Yes 2
Townsville, Queensland, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed at Alaya in December with my sister for 5 nights and was very happy with our experience. The rooms are spacious and have a luxurious feel, however I would recommend that when staying there that you are completely comfortable with the person who are staying with as there is no separate bathroom - the toilet and shower are separated... More 

Was this review helpful? Yes
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

We are glad that your 5 nights stay at Alaya Resort Ubud was a great one and thank you to write your experience. We are a boutique hotel and purposely designed to blend the nature with an open bath concept however the toilet has their own cabinet which is separated by blind glass block from the Shower area. And being... More 

Hong Kong Region, China
1 review
4 of 5 stars Reviewed 5 days ago NEW

Thumbs up: Great service, great hotel staff, housekeeping very responsive, hotel is close to attractions, shops and restaurants. LOVE the breakfast. Thumbs down: too many mosquitoes. waken up by the itch of the mosquito bites every night. The repellents given were not strong enough to drive them away and the big pot of plant in the washroom is not helping... More 

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AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Thank you for staying with Alaya Resort Ubud and appreciate your time to write your review. We valued your comment both positive and minor one . Being in the tropical country , mosquito is one challenge for the industry but we do have a pest control team to spray the area every day. However we will discuss further with them... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We ended up staying at the Alaya because of its central location, so I knew beforehand that it may not be the most tranquil of locations like those ultra-isolated resorts further up in the mountains. But I valued the convenience of being able to walk to various locations rather than rely on hotel-provided transportation. When we arrived it was already... More 

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AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

It was a pleasure to read your detail review and glad that our hospitality were valued so high. We appreciate your time to share your experience here at Trip advisor. All our team are proud that we treat you the way you felt at home. The hotel is purposely designed to blend with the nature and an open concept bathroom... More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Perfectly located at the intersection of the two main streets of Ubud, Jl. Hanoman and Jln. Monkey Forest Road. Has a rice field you can see and enjoy from your room balcony. Great rooms. Staff is young, friendly, warm and helpful On e minor hiccup, they really do need to work on their shuttle service...

Was this review helpful? Yes
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Thank you for taking your time to share your review and glad that you had a great stay with Alaya Resort Ubud. We have taken a note on your minor point which is still on our internal discussion at this moment. We are glad that our product and service from our team meet your expectation. Located close to main attraction... More 

Abu Dhabi, United Arab Emirates
Contributor
20 reviews 20 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I was so excited about this hotel before arriving. The photos made it appear to be a tranquil spa hotel set in the Jungle of Ubud. What their photographer failed to picture was the busy main road that ran through the reception and dining areas of hotel. Having to raise your voice above conversation level soon becomes unpleasant. The WiFi... More 

Was this review helpful? Yes
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Thank you for staying with Alaya Resort Ubud and taking your time to write your feed back. We valued your comments and we have shared internally those area which we can improve in the future. Despite of some negative note, we trust that you still see some positive point from the area. And hopefully we still have a chance to... More 

Senior Contributor
37 reviews 37 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights and we were glad that we booked this hotel/ resort. The entire place has a great concept. The food was amazing, we had meal every single day from breakfast to dinner. So good it was. Staff was very friendly and fresh young spirits. We will definitely come back and recommend our family and friends aswell.

Was this review helpful? Yes
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Thank you for staying with Alaya Resort Ubud and we are happy to hear your 2 nights stay was a memorable one. We appreciate your time to share your experience and glad that you love our food from the breakfast to dinner at Petani Restaurant. We present the taste of Indonesia as our key signature yet we provide some international... More 

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my second time at Alaya resort, I booked the hotel through booking.com, and i booked a deluxe room. Little did I know that The room was different from the one I had from the previous stay. The staff was very gracious and agreed to talk to the manager, and accomodate our request to a better room, which is... More 

Was this review helpful? Yes
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

We are glad to know your 2nd stay was amazing and thank you for taking your time to share review here at Trip advisor. We appreciate your patronage and all team are happy that we made another memorable stay for you and our service meeting your expectation. Thank you that you like our a la cart Breakfast which indeed blend... More 

Singapore
Top Contributor
57 reviews 57 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was a breeze and took only 5 minutes. Room was clean, airy and hotel staff was very friendly and helpful. They were always smiling and very sincere in assisting. Bed is comfortable, clean. 2 bottles of mineral water provided daily, together with some fruits. Turn-down service available every night. Pool is small, but plenty of sunbathing chairs around. Free... More 

Was this review helpful? Yes
AlayaResortUbud, General Manager at Alaya Resort Ubud, responded to this review

Thank you for your time to write your review here and we are glad that you enjoyed your stay with Alaya Resort Ubud and brought many good memories back home. All team are happy to know that our product and services are meeting your expectation and we strive to always improve it from time to time to make our customer... More 

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Additional Information about Alaya Resort Ubud

Address: Jl. Hanoman, Ubud, Bali 80361, Indonesia
Location: Indonesia > Bali > Ubud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alaya Resort Ubud 4*
Number of rooms: 60
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Also Known As:
Alaya Resort Ubud Bali
Hotel Style:
#20 Luxury Hotel in Ubud
#21 Spa Hotel in Ubud

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