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Bisma Sari Resort

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Jl. Bisma no. 77A | Ubud - Gianyar, Ubud, Bali 80571, Indonesia
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1 room 1 adult
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Bisma Sari Resort
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68 Reviews from our TripAdvisor Community

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Perth, Australia
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I often see bad reviews on Trip Advisor and think that the reviewer had unrealistic expectations - rest assured my standards for Bali accommodation are not super high and yet I found this hotel to be very disappointing and uncomfortable. Sheets, towels and pillowcases all had stains on them. There was a large gap under the balcony door for mosquitoes... More 

Helpful?
Thank Karma R
Nova Gorica, Slovenia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent only 4 nights at Bisma Sari as I had to fly home but I would stay for sure more time if I wouldn't have my ticket back. Great stay, nice pool, gardens, rooms, helpful and kind staff...close to Ubud Downtown and Monkey Forest Sanctuary ...I walked every day. For sure I will be back.

Helpful?
Thank 365Mia
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi Mia, We will be very pleased with your next arrival. hope you always feel comfortable in our hotel. See you soon Mia.. Thank You Wayan Alit Manager Bisma Sari Resort Gm.bismasariresort@gmail.com +6281238319191 More 

Helsinki, Finland
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 15, 2015 via mobile

If you get the good offer - go for it. But don't pay too much as the room is very basic, bathroom is almost clean, swimming pool is peaceful but very small and breakfast is not very good. The location makes it possible to walk to city and monkey forest but the road is quite narrow and very dark in... More 

Helpful?
Thank JenniPenni8000
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi Jenni, Thank you for your review. We always try to provide the best for each of our guests. We hope you will come again soon to Bali and stay with us. Thank you Wayan Alit Manager Bisma Sari Resort Gm.bismasariresort@gmail.com +6281238319191 More 

Jakarta, Indonesia
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed November 2, 2015

I stayed here for 4 nights to attend the Ubud Writers & Readers Festival . The hotel was located in a convenient location, a ten-minute walk to the main road, yet peaceful and quiet at night time. It was not perfect (some light bulbs need to be changed, the front door was a bit wobbly, water always becomes hot or... More 

Helpful?
Thank Danny-Yatim
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi Danny, Thank you for choosing our hotel to stay. Your review are very useful for us. We are looking forward for your next arrival.. Thank you Wayan Alit Manager Bisma Sari Resort Gm.bismasariresort@gmail.com +6281238319191 More 

Auckland, New Zealand
1 review
2 of 5 stars Reviewed October 8, 2015 via mobile

Pros: excellent room on bottom level right by the pool, big spacious room, great having a fridge, excellent mosquito net, great pool and lounging area, friendly staff, answered any questions I had regarding activities, helped me organise a car + driver for tours and taxi transfer, good selection for breakfast, daily house keeping. TV worked well after room service attended... More 

Helpful?
Thank she_craves_adventure
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi, We are very sorry for that inconvenience. We will give strict punishment if we make a mistake between that makes guests uncomfortable. We will rectify our shortcomings. May we know the name or the characteristics of the male staff? So we are much easier to impose sanctions on the male staff. Thank you for your review. We hope your... More 

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Jakarta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 23, 2015

General lack of efforts in cleanliness and maintenance of the resort. The room was minimum cleaned (toilet broken, bath full of calcium), has all that should involve a high standard room but or old and questionable cleaned (towels, pool) or not working properly (TV). The staff is nice and tries to help but seems not trained and without managing supervision.... More 

Review collected in partnership with Tiket.com

Helpful?
1 Thank LauraT_Jak
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi Laura, Thank you for your review. We will follow up on your complaint. We will further enhance our cooperation for better results. We are looking forward for your next arrival. Thank you Wayan Alit Manager Bisma Sari Resort Gm.bismasariresort@gmail.com +6281238319191 More 

Clamart, France
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 23, 2015

Nice place, eventhough it is indicated on their website that the hotel is in the center of Ubud, which is not exactly correct, you'll have to walk 15 mns to get there. Nice swimming pool, however break fast is really disppointed (was that rice tea ??) The table on our terrace was not cleaned....

Helpful?
Thank Himalaya789
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi, We are very sorry for that inconvenience. We will fix the problem soon. We hope you will come again soon to Bali and stay with us. Thank you Wayan Alit Manager gm.bismasariresort@gmail.com +6281238319191 More 

Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 15, 2015 via mobile

Friendly staff trying its best. Agreed with other reviews mentioning not always top clean ( whiteys are more greyish but nothing to worry about) . Pleasant and calm stay on weekdays. Walkable to most parts of town and near 2 mini treks starting points for few hours walks away from the city s shops and all. Worthy if you get... More 

Helpful?
1 Thank Toaster80
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi, We will further enhance the cleanliness of our hotel. We hope you will be more comfortable for your next stay with us. Thank you Wayan Alit Manager gm.bismasariresort@gmail.com +6281238319191 More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2015

I was so happy to stay and spend the night there, the atmosphere is so quiet and beautiful fit for holidays. food served is so delicious and staff were so friendly once, the next holiday I would go back again perceive.

Helpful?
1 Thank theyamee
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi Theyame, Thank you for your coming to our hotel. We are looking forward for your next stay with us. We always try to provide the best for each of our guests. Wayan Alit Manager gm.bismasariresort@gmail.com +6281238319191 More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 11, 2015 via mobile

We got the suite for 4 nights, it was massive with a 4 poster bed, 2 balconies. Breakfast was nice (eggs and toast). Pool was a bit dirty, could do with a clean. Unfortunatly during a downpour our room leaked and damaged my tablet.

Helpful?
3 Thank Gamo A
Bisma_Sari_Ubud, Manager at Bisma Sari Resort, responded to this review

Hi Gamo, Thank you for trusting our hotel. We have been following up your complaint. We hope your next arrival may give a better impression to you. Thank you Wayan Alit Manager gm.bismasariresort@gmail.com +6281238319191 More 

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