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The Grand Sunti

4.0 of 5 Pengosekan Street, Ubud, Bali 80571, Indonesia (Formerly The Sunti Ubud Resort)
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The Grand Sunti
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The Grand Sunti
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119 reviews from our community

Traveler rating
    29
    48
    29
    9
    4
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22
36
19
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (119)
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    (20)
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London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hospitality of staff in this hotel was second to none. From the time we arrived to the time we left, staff at reception, kitchen, shuttle bus, swimming pool, spa and everywhere in the hotel were ever so polite, courteous, helpful and welcoming. One would be hard pressed to find this level of hospitality anywhere in the world. The room... More

Was this review helpful? Yes
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear CBBSSmart, Thank you for staying with us at The Grand Sunti Ubud, We hope you and your love one have had a wonderful and enjoyable time at our resort and will come back for more. We are really great full that you spend your valuable time by filling up guest comment in TripAdvisor so that we can improve our... More

Jakarta, Indonesia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 19, 2014

Stayed only for one night. I got Superior Room with a Balinese style. Spacious enough and clean. Love the resort overall, they have 3 swimming pools! Very impressive staff with their kindness and helpful attitude. Order room service, the food is good and my order is ready in no time. Will recommend this resort to those who look for affordable... More

Was this review helpful? Yes
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear Bayik, Thank you for staying with us at The Grand Sunti Ubud. We are pleased to hear that you love your stay with us through your vacation. Yes, if you looking for balinese style, you can choose our Superior Room without doubt. But if you look for more modern and contemporary style room, try our Deluxe Room or surely... More

Bali, Indonesia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 12, 2014

I use trip advisor everywhere i go, but I dont normally write reviews. Gotta make an exception today because of what we got for the price. Modern and rustic rooms available (we stayed in the modern) , quiet, spotless, big bathroom, service was great, smiles and hellos from every staff u pass, nice garden setting, big clean swimming pools, etc... More

Was this review helpful? Yes
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear Scratchmoose, Thank you for taking the time to write such a favourable review on TripAdvisor. It is pleasing to learn that your stay with us has met your expectations for a wonderful holiday and that you enjoyed your vacation. Thank you also for your suggestion, and yes we are on progress to create that space into something great to... More

Manly, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2014

This hotel is the worst hotel i have ever stayed in. the first room was so dirty, the lights didn't work... The bathroom was grotty... My friend had the worst allergic reation to the dust when we turned on the air. My guess is the room hadnt been used or cleaned for a while. They moved us into another room...in... More

Was this review helpful? Yes 2
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear MIrela S, Thank you for your review for The Grand Sunti. We are really sorry for your bad experience. There must be a mistake because this does not happen often. We already investigate this problem and will act accordingly to ensure this does'nt happen again in the future. Again, thank you for sharing your experience with us so we... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014 via mobile

Stayed here for two nights, very quiet and peaceful. The room very nice, beautiful garden view,the beds were like sleeping on clouds and the staff were great. We would recommend staying at this lovely hotel and love to go back again.

Was this review helpful? Yes 1
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear Just Adi 81, Thank you for staying with us at The Grand Sunti Ubud! We are very glad to hear that you pleased and satisfied with our service through your vacation. we always do our best to ensure our guest get the best experience with us. Thanks for mentioning our room, garden and staff service. We do hope you... More

Labuan Island, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

Hotel have beautiful grounds & pools, with very friendly staff. Rooms are clean, and breakfast was quite good. Nice location in Ubud. There are quite a number of restaurants nearby, and the Monkey Forest is within walking distance.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear Romie S, Thank you for your positive review. It is wonderful to hear that you enjoyed every little thing of your stay with us. Thank you for recommending our resort. We do hope you will visit us again and will be happy to welcoming you back again ! Warm Regards, The Grand Sunti Management More

Kuala Lumpur
Contributor
11 reviews 11 reviews
5 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed September 28, 2014

I am so glad that I stumbled upon this beautiful hotel when looking for places to stay in Ubud. From the arrival at the hotel until I was comfortably accommodated in my room, the service and attention to detail by the staff was excellent. The food served was also delicious and value for money. It was hard actually leaving the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear RaviFirdaus, Thank you for your positive review. It is wonderful to hear that you enjoyed every aspect of your stay with us. Thank you for recommending our resort. We do hope you will visit us again and will be happy to welcoming you back again ! Warm Regards, The Grand Sunti Management More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

Serenity and total peace best describe The Grand Sunti. If you are looking for a holiday of relaxation and quiet, this is it! Good facilities, pleasant and friendly English-speaking staff, clean environment and room, Free Wi-Fi, spa, garden and greenery. It is very central and within walking distance to the famous Monkey Forest, Ubud Market, Ubud palace and the Museum.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear Zaharah O, Thanks for taking the time to share your cheerful experience on TripAdvisor. It is pleasing to know that your stay with us has met your expectations for a wonderful and relax holiday and that you enjoyed your vacation. Also, thank you too for mentioning our facilities that maybe helpful for other traveller such as cleanliness, spa, garden,... More

Caledon, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2014

This hotel was very nice compared to the accommodations I was in while I was there volunteering. The place is BEAUTIFUL the pools are absolutely lovely and the rooms are clean. The AC is definitely welcome in the hot weather.The staff are VERY friendly -- to the point that I occasionally wanted a little more privacy (I was there on... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear exploretheworldgirl1, Thank you for taking the time to write such a favourable review on TripAdvisor. It is pleasing to learn that your stay with us has met your expectations for a wonderful holiday and that you enjoyed your vacation. I look forward to welcoming you back again, hopefully soon! Warm Regards, The Grand Sunti Management More

Denpasar, Indonesia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 19, 2014

good views, good rooms, good staffs little smell for toilet, b'fast good bread, fresh all market ubud nearest grand sunti, beatiful panorama, amazing food at the restaurant is average nd delicious. hotel sunti its good for honey, coz located still quiet

Review collected in partnership with this hotel

Was this review helpful? Yes 4
TheGrandSunti, Manager at The Grand Sunti, responded to this review

Dear dchristanti, Thank you for taking the time to write such a favourable review on TripAdvisor. It is pleasing to learn that your stay with us has met your expectations for a wonderful holiday and that you enjoyed your vacation. I look forward to welcoming you back again, hopefully soon! Warm Regards, The Grand Sunti Management More

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Additional Information about The Grand Sunti

Address: Pengosekan Street, Ubud, Bali 80571, Indonesia (Formerly The Sunti Ubud Resort)
Location: Indonesia > Bali > Ubud
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Grand Sunti 4*
Number of rooms: 52
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Also Known As:
The Sunti Ubud Hotel Ubud
The Grand Sunti Ubud, Bali

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