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Pondok Ayu

Travelers' Choice award winner
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JL. Sekuta | Gang Pudak, Sanur, Denpasar, Bali, Indonesia
Pondok Ayu
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318 reviews from our community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This small boutique hotel has it all. The big hotels could learn a lot from the Pondok staff who are the bedrock of its success. From the communication with barb the owner when kIng our booking, to Gede meeting us at the airport late at night (thanks Gede we really appreciated that) everything was done to make our staff wonderful.... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was a pleasure to visit Pondok Ayu in Sanur again, during June 2015. We had 10-glorious days and this time invited friends to share in the 5-rooms that make up this resort. All our newcomers felt at home right away - the staff have all become friends and have that Balinese friendliness and big, glowing smile from the moment... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

THANK YOU THANK YOU for the great review and you were all so friendly and easy to look after. To you all it was our pleasure and we do our best to make sure that all are happy and wanting to return to us. Take care and hope we see you again in 2016, remember to book early. Regards, ALL... More 

Brisbane, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 26, 2015

When in Bali we always stay at Pondok Ayu and so it is like returning to our second home. Everyone is amazing and nothing is too big an ask. The rooms are big, light and airy and immaculately clean. Breakfast is freshly made and a great way to start the day. Only positive things can be said abut such a... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you so much for spending the time to let people know how much you enjoy Pondok and we hope to have you again, it makes all our staff so happy to be doing something that they really love and guests appreciate it. Regards, GEDE & ALL AT PONDOK AYU More 

Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2015

The villas are wonderful and the staff even better .Nothing is a problem to them and they are Always available. The transport provided during our stay was wonderful.We were treated like we were special guests it was fantastic. This is the perfect hotel but I felt it was a little bit too far from the beach but the pool area... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you for your review and so glad you enjoyed your stay with us, we do find a lot of guests that go home from their holiday and then come with friends or family by booking the whole of Pondok. Hope to see you again some time. Gede & ALL AT PONDOK AYU More 

Adelaide, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 10, 2015

Last week spent 6 fabulous nights at this gorgeous boutique hotel. We are returned visitors,and love everything about Pondok Ayu. The hotel is spotless,the staff are so friendly and efficient,nothing is too much trouble. Thank you to Gede and his lovely staff who make you feel part of their family. We love Sanur and the hotel so much we have... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

It is our pleasure to see your happy smiling faces when you can holiday with us at Pondok, so good to have return visits it gives us assurance that we are doing all we can for our guests pleasure and they can relax and have good holiday. Regards, GEDE & ALL AT PONDOK AYU More 

Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed June 1, 2015

An absolutely beautiful place to stay! The rooms are immaculate and very spacious, it is on a quite street and we felt very safe staying there. The staff will be the most wonderful part about your stay, they are so kind and helpful and always up for a chat! I highly recommend Pondok Ayu!

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you to our Melbourne friends and so glad you enjoyed your stay. hope you are not to cold at home there at this moment. Regards, Gede & ALL STAFF AT PONDOK AYU More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 31, 2015

Myself and my husband have just returned from a lovely relaxing week at Pondok Ayu. It was my first visit to Bali, so it was an added bonus to have smiling Gede meet us at the airport and transport us to a gem of a hotel. Nothing was a problem to the staff, the meals were lovely, massages by the... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

So glad you enjoyed your stay and we WOULD LOVE TO HAVE YOU BACK AGAIN and we can many more trips around our beautiful island. Your visit was really appreciated. From ALL AT PONDOK. More 

Pottsville, Australia
Level Contributor
1 review
5 of 5 stars Reviewed May 26, 2015

Beautiful setting, fantastic rooms, but it is The Staff that get this a shiny 5 star review! We stayed for 10 days early May, family of 4 with 2 toddlers 3yrs and 20mths old. Gede (driver) greeted us at the airport with welcome sign and friendly smile after very long flight delay. We were welcomed the next day by the... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

All we can say is a big thank you for your time doing your great review on your stay at Pondok Ayu, we felt like family with you all and your little ones were so happy and we could tell they love their time with us, Our best wishes to the 4 of you and really look forward to having... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed May 22, 2015

We leave Pondok Ayu tomorrow after a 6 night stay. We can only agree with the other reviewers who rave about this place. The whole place is spotless and maintained to a high standard. There are 2 upstairs rooms, 2 downstairs rooms and a suite. We stayed, on request, in an upstairs room, with a welcome breeze on the spacious... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello to you both and glad you are home and rested, thank you so much for taking the time to add your comment for us and it does make our work worthwhile. Regards, GEDE & ALL STAFF AT PONDOK AYU. More 

Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

We came with high expectations after reading all the positive reviews. Our expectations were exceeded! The wonderful staff radiate a genuine happy and warm smile everyday and possess a great desire to ensure that your stay is a memorable one. We were also fortunate to meet Barbara and Steve who made us most welcome and relaxed. A big terima kasi... More 

Was this review helpful? Yes 1
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hi to you both ALL AT PONDOK would like to say thank for your wonderful comment and it was our pleasure having you stay with us and hope to have you back again some time. Regards All at Pondok Ayu More 

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