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Pondok Ayu

Travelers' Choice award winner
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JL. Sekuta | Gang Pudak, Sanur, Denpasar, Bali, Indonesia
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327 Reviews from our TripAdvisor Community

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Traveler rating
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    41
    4
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    1
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
  • All months
    (327)
  • Mar-May only
    (85)
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    (102)
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    (77)
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    (63)
All months
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

As you'll read in every review here the staff are what makes this place but we were very happy by everything else that Pondok Ayu threw into the mix. Free breakfast made to order, rooms are ace, you get comped Bin Tang and water, free laundry service, pool is lovely and the best thing is it's near silent at night... More 

Was this review helpful? Yes
Groningen, The Netherlands
2 reviews
5 of 5 stars Reviewed 1 week ago

It was like staying with friends. Gede and Made (and the others) are extremely nice and helpfull. Pleasant conversations with the owners who happened to be over from Australië. Our son got an ear infection and they were genuinely concerned. And arranged a doctor in no time. The boys loved the pool!! They also have a great car service to... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello and thank you for your review, all at Pondok really enjoyed having you stay with us and your boys were also a pleasure to have. We were vry pleased to be able to help with the younger one when he had his ear problem and we hope you enjoyed Bali and will return some other time. Hope the boys... More 

Christchurch, New Zealand
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We just love this fantastic boutique hotel - it was great to be back, just like coming home. The wonderful staff, Managers Gede and Made, also Putu, Kadek and Wayan were all there to greet us like long-lost friends. . The rooms are very clean, comfortable and cool, with fresh sheets and towels daily. There's an ensuite bathroom, good wardrobe... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you so much for your great review, all our staff want to thank you as well, it makes our job so much better when we know that we have pleased our guests and receive a wonderful comment like this one. Your booking is in and confirmed for next year, we wish you all the best for the rest of... More 

Tenerife
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice little hotel. Extremely serviceminded. Good beds. Nice pool. Perfect transport. Breakfast ok. Aircon ok. The hotel is situated in a quit area away from the turists. Tea and coffe in the room. Small fridge with water, softdrink - perfect stay.

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

So glad you enjoyed your stay with us at Pondok, I will have the staff check the a/c & at this moment we are looking at some changes to our breakfast, menu. Regards, All Pondok Ayu Staff More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A wonderful surprise, for us as 'first-timers'. We stepped from the hustle of Sanur, a few minutes away, into a tranquill paradise. A beautifully appointed, very peaceful slice of paradise. Our room was so airy and cool and clean, and the patio outside, (we were upstairs), perfect for sundowners with our family. Gede, and Mardey, ( I apologise for my... More 

Was this review helpful? Yes 1
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello to our New Zealand guests. Thank you for joining us at Pondok is was our pleasure to look after you and we hope to see you again some time back at Pondok. Regards, All the staff at Pondok Ayu More 

England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited with our teen children and two elderly relatives, and we loved our stay at Pondok Ayu. It was much smaller than expected (just 5 rooms set around a pool area like a courtyard) but we liked the privacy and quiet. Very clean and comfortable accommodation - much appreciated. Wonderful, friendly staff, especially the on-site manager Gede and his... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello to you all, It was our pleasure meeting you and your extended family, good luck to you all and your lovely family. Regards, All the staff at Pondok Ayu More 

Adelaide, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very comfortable small hotel. A good balance between luxury and local experience. Well located near the main centre of Sanur , beach, and transport. The staff could not be more helpful, the grounds are very comfortable, and the pool a welcome relief after a day out and before dining at one of the myriad of nearby eating facilities.

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you so much for your comments and we were very happy to have you and hope to see you again some time. Regards, All the staff at Pondok Ayu More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my fourth visit to Pondok Ayu over a period of 15 years and I can honestly say the standard of accommodation, level of service and cleanliness of accommodation is faultless. The standard has remained high over all this time. The staff are like a family and make you very very welcome. I can highly recommend Pondok Ayu if... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you for your comment, it really appreciated by ALL OUR STAFF that work hard to please all our guests, we also are happy that you see that we keep Pondok in excellent condition. Regards, ALL AT PONDOK LOOK FORWRD TO HAVING YOU JOIN US AT PONDOK AGAIN. More 

Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 26, 2015

This small boutique hotel has it all. The big hotels could learn a lot from the Pondok staff who are the bedrock of its success. From the communication with barb the owner when kIng our booking, to Gede meeting us at the airport late at night (thanks Gede we really appreciated that) everything was done to make our staff wonderful.... More 

Was this review helpful? Yes 1
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello to you both. Thank you for your email and great comments, we all enjoyed your company with laughs and jokes. Keep well and enjoying your life together. Hope to catch you some other time in Pondok. Regards, ALL AT PONDOK. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2015

It was a pleasure to visit Pondok Ayu in Sanur again, during June 2015. We had 10-glorious days and this time invited friends to share in the 5-rooms that make up this resort. All our newcomers felt at home right away - the staff have all become friends and have that Balinese friendliness and big, glowing smile from the moment... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

THANK YOU THANK YOU for the great review and you were all so friendly and easy to look after. To you all it was our pleasure and we do our best to make sure that all are happy and wanting to return to us. Take care and hope we see you again in 2016, remember to book early. Regards, ALL... More 

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