We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pondok Ayu

Travelers' Choice award winner
Hotel website
JL. Sekuta | Gang Pudak, Sanur, Denpasar, Bali, Indonesia
Pondok Ayu
Write a Review

305 reviews from our community

Traveler rating
    262
    39
    3
    0
    1
See reviews for
101
128
13
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (78)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (63)
All months
Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Wonderful stay at Pondok Ayu, 'Gede' and staff couldn't have been more helpful. The rooms are excellent. We stayed with our 3 yr old son who had a bed in our spacious room. Pool & gardens where beautifully looked after. Breakfast at the shared table was relaxed and overlooked the pool. We stayed 6 nights and would go back anytime... More 

Was this review helpful? Yes
Münchenbuchsee
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is great value. Very nice and clean room. Friendly staff, nice pool and garden. The free shuttle service is great. From this point of view we can really recommend the hotel. Unfortunatly we were able to stay only one night in the hotel: After contacting the hotel 3 days prior to our arrival requesting a additional night stay... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Pondok Ayu for the second time and really enjoyed our time. The staff are great, we miss them all already. We were lucky enough to stay in the suite this time, which was fantastic and more than big enough for our family. We spent most of our days at the hotel lazing by the pool and utilised... More 

Was this review helpful? Yes 1
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you Thank you, so good to hear different ways that people get the best out of Pondok. Hope you are still relaxed from your stay and we look forward to seeing again some other time at Pondok. Regards, Gede & all the staff at Pondok Ayu More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

visited recently, enjoyed being looked after on Nyepi Day. It absolutely amazes me that an establishment, including the staff, can remain unchanged for over 8 years. 8 years ago, we were blown away by the place and particularly by the staff; Gede. Made, Putuh and the ladies. Your own family could not make you feel more at home with caring,... More 

Was this review helpful? Yes 1
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

From all our staff we say thank you so much you all made it easy for us to make your holiday and your birthday something special. It is all our staff and my pleasure to do what we do and I am sure you see how happy we are doing the best for everyone. Your family and friends were the... More 

melbourne
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had the pleasure of staying at Pondok Ayu after high recommendation from friends, wasn't disappointed. Service and staff excellent, rooms lovely! Walking distance to main shopping strip, highly recommend this place. Compliments to all at Pondok Ayu x

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

We thank you for spending your time adding a comment regarding Pondok and we really appreciate it as they say that is what keeps the world going around but in case it is the word. Hope we see you and some of your friends at Pondok. Regards, ALL AT PONDOK AYU. More 

Boulder, Colorado
Top Contributor
94 reviews 94 reviews
34 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first stop on a 3 week Bali/Lombok trip and it was great. Spotless rooms, grounds and pool. Very friendly staff. Not a bug to be seen in the rooms (can't be said for most of the other places we went). Gede picked us up at the airport and brought us to the hotel. It is very quiet,... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hope you enjoyed the rest of your stay in Bali and will visit again some other time, also it was so good of you to explain about the by pass, as you said so many guests are not comfortable with that, we have a guest that stays with us and is confined to a wheel chair but his family push... More 

Launceston
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My partner and I absolutely loved our stay at Pondok Ayu. We saw all the reviews online and thought that 250 odd people couldn't be wrong, and they weren't. The rooms were beautiful and clean, the suite room was so spacious and definitely worth paying a little bit more. And all the staff were lovely and made us feel welcome.... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

It is our pleasure to cook for our guests when ever they need it at different times to fit with what their plans are for the day and guests are more than happy with our small but fresh menu for extra's, we have put so much into our maintenance to the hotel in the month off January and being closed... More 

Swan Hill, Australia
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 20, 2015

Traveled with our daughter, her partner and two grandchildren under 4. All transfers were efficient and easy for us all. The kids occupied the larger suite and the oldies were over the other side of the pool. Accommodation was spacious, clean and had everything, including cheap drinks. Pondok supplied a cot, roll out bed and stroller for the grandchildren. Our... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you so much for your review on Pondok, we think that we do really well for families and groups with small children and try to make is easier for parents and grandparents to enjoy as well, we are verey proud off our staff and how much they enjoy their job and looking after the guests. See you again in... More 

Wellington, New Zealand
1 review
5 of 5 stars Reviewed March 16, 2015

We loved our 8 nights at the Pondok. The staff are super nice and helpful and all of the arrangements made for hotel transfers, airport transfers, changes to our length of stay etc were handled professionally and with a smile. Nothing was a problem for these guys. The rooms are really nice - a good size and very clean with... More 

Was this review helpful? Yes
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you so much for your comment, it is good to receive them again as we were closed for 1 month for renovations & since our reopening guests are more than happy with our rooms. To you we are so glad we could make your holiday a good relaxing and doing holiday and we hope we have you back at... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

This was my second visit to Pondok Ayu in the past five months with my husband and children but this visit included my parents who were visiting Bali for the first time. I cannot think of a more lovely spot to both introduce the beauty of the island and the warmth and kindness of the Balinese people than at this... More 

Was this review helpful? Yes 2
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hi to you and your family, so glad your return trip was a great as your first and hope to see you again some other time. I have to say to ALL OUR GUESTS that over the years have enjoyed a stay at Pondok and added a comment on trip advisor that we have received an other reward from trip... More 

Questions? Get answers from hotel staff and past guests. Ask a question

123 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (119)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (20)
Viewed
Dining (15)
Viewed
Pool/beach area (17)
Viewed
View from room (3)
Viewed
Family/play areas (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question