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Puri Dalem Hotel

2.5 of 5 23rd Hang Tuah St, Sanur, Denpasar, Bali 80227, Indonesia
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Puri Dalem Hotel
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Puri Dalem Hotel
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94 reviews from our community

Traveler rating
    24
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    29
    6
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I endorse everything others have said, especially the immediate environment and front-line staff. But ... my one complaint is huge. I placed valuables in the office "safety deposit box", including my passport (yes, I know). When we opened the box on our last day it was empty. I held one of the two keys needed to open it, so it... More

Was this review helpful? Yes 1
Adelaide, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a lovely time; we prefer the smaller accommodation places (42 rooms) of peaceful, tranquil gardens not far from Sanur beach. We did not want the. Rather than the gigantic accommodation in Thailand of 850 rooms in June 2014 and you were just a number. This is very personnel family business and we got to know the staff. Extremely... More

Review collected in partnership with this hotel

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear David M, Thank you very much for choosing puri dalem hotel to stay and sharing your experience when you stayed at our hotel, we glad to hearing that you are enjoying your stay with us. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it and be more better to service... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I found the hotel very comfortable and the staff are extremely helpful and friendly. We had a wonderful time at the hotel and will stay there again. The Hotel is walking distance from the beach and there is also a shuttle bus between the hotel and Besakih Beach Resort, which is very convenient.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Rene, Thank You Very Much, for time to sharing experience your recent stay at our hotel and give wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better... More

Puyallup, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was our first time at the Puri Dalem hotel but it won't be our last. The staff is very friendly and accommodating. The gardens are beautiful. Free shuttle to beach and shopping. ATM within walking distance. Great food. Everything was perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear James, Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Like many before us, we love Puri Dalem Hotel so much that it has become our "home away from home"! We appreciate the loving, helpful staff, the traditional Balinese buildings & elaborate, well maintained gardens. The pools are fantastic, the accommodation spotless & the restaurant offers delicious meals. The staff, from management down, however, are what enhances your stay Puri... More

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Annabelle Baker, Thank You Very Much for wonderful review again for our property and recent stay at our hotel. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time... More

Warrawong, Australia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2014

LOVE coming back to this hotel every year as we are treated as part of the family. The staff are friendly, loyal, trustworthy and you can see they enjoy there jobs. Gardens are gorgeous and very well kept, 2 pools to have a dip in and rooms are maintained very well and serviced daily by the lovely housekeeping staff. Always... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Ana Mallon, Thank You Very Much for your recent stay at our hotel and wonderful review again for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

Welcomed back every year by our second family. Friendly staff. Ambient surrounds. Handy to all amenities. Close to markets and local shops with local products and artwork. Nearby roads to all areas for discovering Bali

Was this review helpful? Yes 2
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Gaylene, Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to... More

Dapto, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

This hotel is heaven. The staff are amongst the most loyal, hard working, friendly and trustworthy group of people you would ever meet. It is a small piece of paradise in Sanur which is value for money, rooms are terrific, 2 pools and 5min walk to the beach. And the staff make you feel like you are living in a... More

Was this review helpful? Yes 2
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Charlie, Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to... More

Sarasota, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

Love this hotel. Stayed for three days after a gadventure tour. The staff was great and my room was amazing. Just a few tips. Don't get a room in the back of the property and don't give reception your postcards to mail. They also have a free shuttle to the beach, great shopping and restaurants. The beach to the left... More

Was this review helpful? Yes 3
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Greeting From Puri Dalem Hotel Sanur Bali Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better... More

Christchurch, New Zealand
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 22, 2014

stayed here a few years ago too, and had forgotten what good value it is for the price i paid. Air con room, TV , comfortable bed, hot water etc. The setting is relaxed and quiet with two pools. And though you are 5min walk from the beach (and have to cross the Airport Bypass multi-lane road) ...it is an... More

Was this review helpful? Yes 3
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Greeting From Puri Dalem Hotel Sanur Bali Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better... More

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Additional Information about Puri Dalem Hotel

Address: 23rd Hang Tuah St, Sanur, Denpasar, Bali 80227, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Puri Dalem Hotel 2.5*
Number of rooms: 42
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Also Known As:
Puri Dalem Sanur
Puri Dalem Hotel Sanur, Bali

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