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Puri Dalem Hotel

23rd Hang Tuah St, Sanur, Denpasar, Bali 80227, Indonesia
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Puri Dalem Hotel
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Puri Dalem Hotel
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115 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Perth, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here yet again in 2015 with a school group ... It is still much the same, some parts a bit tired. But gardens and pool are lovely and it is pretty clean. The Kari Ayam in the restaurant is worth going back for again and again! If you don't like their limited breakfast buffet they will whip up... More 

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Tonymf, Thank you very much for your comment in this forum we are really appreciate, we are apologize if during your stay some of our service make you not satisfied and for smell from toilet we promise to check and fix that. once again thank you very much for your input for our property to always our improve our... More 

Joliette, Canada
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is comfortable and quiet, the cottages are surrounded by lush vegetation, giving an impression of a quiet retreat. I was with a group and meals were a social experience, hosted by friendly, smiling, staff. The dining room is large and pleasant; the staff discreet and efficient, very welcoming. The food was made fresh and was delicious and abundant.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PuriDalemHotel, Manajer at Puri Dalem Hotel, responded to this review

Dear Francoise362, Thank you very much for your wonderful review for our property, staff and our food in this forum, and we pleased to hear that you enjoy during your stay at our hotel. and we very grateful for your input to upgrade our bathroom thats very positive input to improve our service to guests once again thank you very... More 

Zagreb, Croatia
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After booking a dreadful Airbnb accomodation in Bali, I moved to this hotel the last minute and I was totally swept away with their help, kindness, cleanliness and all the amenities. Everything worked perfectly, A/C, lovely pool, close to the beach, great breakfast/lunch/dinner and the safety of the hotel. I stayed 3 nights, felt I can sleep in peace, safely... More 

Was this review helpful? Yes 3
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear TheDahliaB Greetings from Puri Dalem Hotel Bali we are very pleased to read your wonderful comment for our property and you are enjoyed your stay at our hotel. thank you very much for recommend our property to everyone and we hope to have an opportunity to serve you again in future time come. once again thank you very much... More 

New Brunswick, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 26, 2015

My review is based on staying at Purl Salem Hotel for 12 days with a group of friends (11 people all together). We thoroughly enjoyed staying in this quiet outdoor garden & pool resort, ideal for our main purpose of group meditation and Qigong practice. The staff offered us everything we needed. The restaurant was also frequented daily with a... More 

Was this review helpful? Yes 3
PuriDalemHotel, Manajer at Puri Dalem Hotel, responded to this review

Dear Dr. Chok, Greetings from Puri Dalem Hotel Bali Thank you very much for your recent stay at our hotel we are very pleased to read your wonderfull review to our poperty especially for our staff , food and restaurant in this forum and we glad to hear you are enjoyed your stay at our hotel Hopefully we would get... More 

Den Helder, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

Me and my wife stayed for 20 days. A real eye-opener. What a lovely place to stay; excellent service, friendly staff, very clean and peaceful. We will go again and surely choose for this excellent hotel. Service was out of this world, just ask. (nothing was too much.) Next to the 2 beautiful swimmingpools, there was a shuttlebus going to... More 

Was this review helpful? Yes 3
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. Franciscus, Greetings From Puri Dalem Hotel Sanur Bali We hope you are in good shape and healthy, thank you very much for taking time to sharing wonderful review for our property, we are very pleased to read that you are enjoyed stay with us Thank you again for recommend our hotel and we are looking forward to welcoming... More 

1 review
5 of 5 stars Reviewed January 13, 2015

all was OK, staff is very helpful and kind. During our stay for 17 days almost for 2 weeks we came on breakfast at 11 o'clock in the morning, because thought that it was before ten, never came back hungry and always was served well))). Two excellent pool works 24/7, so you can swim in the evening and have a... More 

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PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. Andrkondr, Greeting from Puri Dalem Hotel Bali Thank you for your recent stay and for your time to share wonderful review which very delightful to read that we are very pleased to read you are enjoyed your stay especially to our staff and we are appreciate to your comment very much looking forward to having opportunity to serve... More 

England
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed here with a tour group over Christmas and it was lovely. The rooms were clean, fairly big and the hotel was easy to get around. The hotel itself isn't on the beach, so I used the sister hotel and the free shuttle bus to get there, which was on a sandy beach. This hotel does have two small-ish pools,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Lottie 007, Thank you very much for your wonderful review and rating for our property we very appreciate and we very pleased to read you are enjoyed your stay with us at puri dalem hotel bali we promised always improving our standard to service our guest and look forward to welcoming and having opportunity to serve you again at... More 

Petawawa, Canada
Top Contributor
64 reviews 64 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 26, 2014 via mobile

The hotel is very clean albeit basic. It isn't in the best location, but it is very quiet and easy to get everywhere else from there. The rooms are not bad and the beds comfortable. The pool is decent though.

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear cmh69d, Greetings from Puri Dalem Hotel Bali we are would like say thank you to rating you give to us and we are pleasure to hear your review you are comfort with our hotel room and we are apologize if any inconvenience may caused to you during your stay. and look forward to welcoming you for your next trip... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 9, 2014

I stayed here a couple of times already. What I like about the hotel is the relaxed atmosphere with gardens and 2 swimming pools. Some rooms have bath tub as well. Location is okay, not very far from the beach but a bit far (3km) to the center of Sanur. But they have free shuttle everyday to take you to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. Andri Agassi Warmest Greetings from Puri Dalem Hotel Sanur Bali Thank you very much stay at Puri Dalem Hotel and for write wonderful review to our property we are very pleased to hear you are enjoy it our accommodations, our staff always try to improve our standard to give best services to all of our guest once again... More 

Roseville, Minnesota, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

We loved the gorgeous landscaping surrounding two beautiful pools, the colorful flowers and other plants, to the fine restaurant, attentive, friendly, staff, very comfortable rooms with A/C and refrigerator all at very reasonable prices. We stayed at Puri Dalem in Sanur for 4 days at the beginning of our Bali trip and returned four weeks later at the end of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Wayne M Warmest Greetings from Puri Dalem Hotel Sanur Bali Thank you very much for your recent stay and for make a wonderful review to our property we are pleasure to hear your stay was pleasant and you are enjoy it. and may we apologize if during you stay some of our services that make you not satisfied we... More 

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