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Puri Dalem Hotel

2.5 of 5 23rd Hang Tuah St, Sanur, Denpasar, Bali 80227, Indonesia
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Puri Dalem Hotel
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Puri Dalem Hotel
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107 reviews from our community

Traveler rating
    28
    35
    34
    6
    4
See reviews for
14
28
19
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Dutch first
  • English first
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  • German first
  • Indonesian first
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  • Japanese first
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English first
  • All months
    (107)
  • Mar-May only
    (22)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (25)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

all was OK, staff is very helpful and kind. During our stay for 17 days almost for 2 weeks we came on breakfast at 11 o'clock in the morning, because thought that it was before ten, never came back hungry and always was served well))). Two excellent pool works 24/7, so you can swim in the evening and have a... More 

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. Andrkondr, Greeting from Puri Dalem Hotel Bali Thank you for your recent stay and for your time to share wonderful review which very delightful to read that we are very pleased to read you are enjoyed your stay especially to our staff and we are appreciate to your comment very much looking forward to having opportunity to serve... More 

England
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with a tour group over Christmas and it was lovely. The rooms were clean, fairly big and the hotel was easy to get around. The hotel itself isn't on the beach, so I used the sister hotel and the free shuttle bus to get there, which was on a sandy beach. This hotel does have two small-ish pools,... More 

Review collected in partnership with this hotel

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PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Lottie 007, Thank you very much for your wonderful review and rating for our property we very appreciate and we very pleased to read you are enjoyed your stay with us at puri dalem hotel bali we promised always improving our standard to service our guest and look forward to welcoming and having opportunity to serve you again at... More 

Petawawa, Canada
Top Contributor
56 reviews 56 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

The hotel is very clean albeit basic. It isn't in the best location, but it is very quiet and easy to get everywhere else from there. The rooms are not bad and the beds comfortable. The pool is decent though.

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear cmh69d, Greetings from Puri Dalem Hotel Bali we are would like say thank you to rating you give to us and we are pleasure to hear your review you are comfort with our hotel room and we are apologize if any inconvenience may caused to you during your stay. and look forward to welcoming you for your next trip... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2014

I stayed here a couple of times already. What I like about the hotel is the relaxed atmosphere with gardens and 2 swimming pools. Some rooms have bath tub as well. Location is okay, not very far from the beach but a bit far (3km) to the center of Sanur. But they have free shuttle everyday to take you to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. Andri Agassi Warmest Greetings from Puri Dalem Hotel Sanur Bali Thank you very much stay at Puri Dalem Hotel and for write wonderful review to our property we are very pleased to hear you are enjoy it our accommodations, our staff always try to improve our standard to give best services to all of our guest once again... More 

Roseville, Minnesota, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

We loved the gorgeous landscaping surrounding two beautiful pools, the colorful flowers and other plants, to the fine restaurant, attentive, friendly, staff, very comfortable rooms with A/C and refrigerator all at very reasonable prices. We stayed at Puri Dalem in Sanur for 4 days at the beginning of our Bali trip and returned four weeks later at the end of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Wayne M Warmest Greetings from Puri Dalem Hotel Sanur Bali Thank you very much for your recent stay and for make a wonderful review to our property we are pleasure to hear your stay was pleasant and you are enjoy it. and may we apologize if during you stay some of our services that make you not satisfied we... More 

Senior Contributor
34 reviews 34 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 5, 2014

Only stayed here one night so can't judge it too much - not too sure on location. I think it is a bit out of the way and we had a about a 10-15 minute walk to the beach! It has two pools both are just outside the rooms which are really nice. The trees shelter the noise quite well... More 

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PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Chris W Warmest Greetings From Puri Dalem Hotel Bali Thank you very much for your recent visit and spent your time to write a review sharing your experience during you stay at our hotel, May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to come,... More 

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 1, 2014

Had booked in for 4 nights but only stayed 1. The hotel gardens and surrounds were nice but rooms were quite small for the money - have stayed in much better rooms in Indo for much less. The hotel is situated at the junction of 2 very busy roads. We have stayed in Sanur many times and only booked Dalem... More 

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Allison D, Warmest Greeting from Puri Dalem Hotel Bali Thank you very much for your recent stay and review to our property we very appreciate it, to evaluate our service to guests. may we are apologize for the unsatisfied during your stay our and we are deeply regrets the incident with the police as you described in your review.... More 

UK
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 27, 2014

I stayed here for two nights at the start of a G Adventures tour. Arriving at 7pm check-in was fast with a refreshing welcome drink, though receptionist not particularly smiley or enthusiastic. Ate that night in hotel restaurant and the Nasi Goreng was tasty and good value. Room was fine with good air-con and large bathroom, all clean with balcony... More 

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PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Warmest Greeting from Puri Dalem Hotel Bali First we are apologize for the unsatisfied during your stay with us and for the free shuttle bus we have put up information boards about the free shuttle and the hours of use of the free shuttle so that our guests can ask at reception. but thank you very much for your review... More 

Australia
Top Contributor
57 reviews 57 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 23, 2014

We have stayed at this wonderful Hotel many times over the past 15 years or so! One of the things which we love about this place is the glorious gardens which this time were outstanding. Congratulations to all the hard working gardeners! Also many improvements have been made. The breakfast which has always needed a lift is greatly improved with... More 

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Trevor Walker Thank you very much for your trust always took the time to stay at our hotel when you come to bali, we are very pleased to have an opportunity to serve you and thank you for your time to sharing experience during your stay, make a wonderful review and excellent rate to our property we are so... More 

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2014

I endorse everything others have said, especially the immediate environment and front-line staff. But ... my one complaint is huge. I placed valuables in the office "safety deposit box", including my passport (yes, I know). When we opened the box on our last day it was empty. I held one of the two keys needed to open it, so it... More 

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. 66Bill firstly let me say that we greatly regret the events which you have described, especially the loss of your valuables, and the subsequent inconvenience caused to you and your wife. we thank you for your rate us and review outlining your feelings surrounding the matter. we have conducted an exhaustive internal investigation and are at a loss... More 

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Additional Information about Puri Dalem Hotel

Address: 23rd Hang Tuah St, Sanur, Denpasar, Bali 80227, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Puri Dalem Hotel 2.5*
Number of rooms: 42
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Also Known As:
Puri Dalem Sanur
Puri Dalem Hotel Sanur, Bali

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