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Puri Dalem Hotel

2.5 of 5 23rd Hang Tuah St, Sanur, Denpasar, Bali 80227, Indonesia
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Puri Dalem Hotel
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Puri Dalem Hotel
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100 reviews from our community

Traveler rating
    26
    32
    32
    6
    4
See reviews for
13
28
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here a couple of times already. What I like about the hotel is the relaxed atmosphere with gardens and 2 swimming pools. Some rooms have bath tub as well. Location is okay, not very far from the beach but a bit far (3km) to the center of Sanur. But they have free shuttle everyday to take you to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. Andri Agassi Warmest Greetings from Puri Dalem Hotel Sanur Bali Thank you very much stay at Puri Dalem Hotel and for write wonderful review to our property we are very pleased to hear you are enjoy it our accommodations, our staff always try to improve our standard to give best services to all of our guest once again... More

Roseville, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved the gorgeous landscaping surrounding two beautiful pools, the colorful flowers and other plants, to the fine restaurant, attentive, friendly, staff, very comfortable rooms with A/C and refrigerator all at very reasonable prices. We stayed at Puri Dalem in Sanur for 4 days at the beginning of our Bali trip and returned four weeks later at the end of... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Wayne M Warmest Greetings from Puri Dalem Hotel Sanur Bali Thank you very much for your recent stay and for make a wonderful review to our property we are pleasure to hear your stay was pleasant and you are enjoy it. and may we apologize if during you stay some of our services that make you not satisfied we... More

Senior Contributor
32 reviews 32 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Only stayed here one night so can't judge it too much - not too sure on location. I think it is a bit out of the way and we had a about a 10-15 minute walk to the beach! It has two pools both are just outside the rooms which are really nice. The trees shelter the noise quite well... More

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Chris W Warmest Greetings From Puri Dalem Hotel Bali Thank you very much for your recent visit and spent your time to write a review sharing your experience during you stay at our hotel, May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to come,... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had booked in for 4 nights but only stayed 1. The hotel gardens and surrounds were nice but rooms were quite small for the money - have stayed in much better rooms in Indo for much less. The hotel is situated at the junction of 2 very busy roads. We have stayed in Sanur many times and only booked Dalem... More

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Allison D, Warmest Greeting from Puri Dalem Hotel Bali Thank you very much for your recent stay and review to our property we very appreciate it, to evaluate our service to guests. may we are apologize for the unsatisfied during your stay our and we are deeply regrets the incident with the police as you described in your review.... More

UK
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights at the start of a G Adventures tour. Arriving at 7pm check-in was fast with a refreshing welcome drink, though receptionist not particularly smiley or enthusiastic. Ate that night in hotel restaurant and the Nasi Goreng was tasty and good value. Room was fine with good air-con and large bathroom, all clean with balcony... More

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Warmest Greeting from Puri Dalem Hotel Bali First we are apologize for the unsatisfied during your stay with us and for the free shuttle bus we have put up information boards about the free shuttle and the hours of use of the free shuttle so that our guests can ask at reception. but thank you very much for your review... More

Australia
Top Contributor
55 reviews 55 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 23, 2014

We have stayed at this wonderful Hotel many times over the past 15 years or so! One of the things which we love about this place is the glorious gardens which this time were outstanding. Congratulations to all the hard working gardeners! Also many improvements have been made. The breakfast which has always needed a lift is greatly improved with... More

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Trevor Walker Thank you very much for your trust always took the time to stay at our hotel when you come to bali, we are very pleased to have an opportunity to serve you and thank you for your time to sharing experience during your stay, make a wonderful review and excellent rate to our property we are so... More

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2014

I endorse everything others have said, especially the immediate environment and front-line staff. But ... my one complaint is huge. I placed valuables in the office "safety deposit box", including my passport (yes, I know). When we opened the box on our last day it was empty. I held one of the two keys needed to open it, so it... More

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. 66Bill firstly let me say that we greatly regret the events which you have described, especially the loss of your valuables, and the subsequent inconvenience caused to you and your wife. we thank you for your rate us and review outlining your feelings surrounding the matter. we have conducted an exhaustive internal investigation and are at a loss... More

Adelaide, Australia
1 review
5 of 5 stars Reviewed October 5, 2014

We had a lovely time; we prefer the smaller accommodation places (42 rooms) of peaceful, tranquil gardens not far from Sanur beach. We did not want the. Rather than the gigantic accommodation in Thailand of 850 rooms in June 2014 and you were just a number. This is very personnel family business and we got to know the staff. Extremely... More

Review collected in partnership with this hotel

Was this review helpful? Yes
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear David M, Thank you very much for choosing puri dalem hotel to stay and sharing your experience when you stayed at our hotel, we glad to hearing that you are enjoying your stay with us. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it and be more better to service... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

I found the hotel very comfortable and the staff are extremely helpful and friendly. We had a wonderful time at the hotel and will stay there again. The Hotel is walking distance from the beach and there is also a shuttle bus between the hotel and Besakih Beach Resort, which is very convenient.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Rene, Thank You Very Much, for time to sharing experience your recent stay at our hotel and give wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better... More

Puyallup, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

This was our first time at the Puri Dalem hotel but it won't be our last. The staff is very friendly and accommodating. The gardens are beautiful. Free shuttle to beach and shopping. ATM within walking distance. Great food. Everything was perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear James, Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to... More

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Additional Information about Puri Dalem Hotel

Address: 23rd Hang Tuah St, Sanur, Denpasar, Bali 80227, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Puri Dalem Hotel 2.5*
Number of rooms: 42
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Also Known As:
Puri Dalem Sanur
Puri Dalem Hotel Sanur, Bali

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