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All 64 Sanur hotels

Puri Kelapa Garden Cottages

3.0 of 5 Hotel   |   Jl. Segara Ayu No. 1 Sanur, Sanur, Denpasar, Bali 80228, Indonesia
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Ranked #29 of 64 hotels in Sanur
A recent review
5 of 5 stars reviewed 4 days ago
Kookaburra361 Perth, Australia
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123 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have just stayed at Puri Kelapa and had a great time. It was nice and quiet, clean and very friendly. The Warung Taman had great food and service. The staff were also excellent. I would recommend this hotel to anyone who wants a quiet place to stay. It is fairly close to the beach and markets.

Was this review helpful? Yes 1
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Last year was the third time that I stayed in this hotel when visiting Bali with my family. It's a very nice and family + backpackers friendly hotel located very close to Sanur Beach. All rooms are located in separate bungalows and the property is very much private and has a very nice garden. The rooms are more Indonesian standard... More

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Truro, United Kingdom
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for our last night before travelling back to the UK. It was really clean, comfortable and was set in beautiful gardens with a really lovely pool. The welcome from the reception team was superb and everyone was helpful and friendly. The bathrooms could do with a bit of a touch up here and there but the air... More

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Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night with family of 5 in two rooms. Reception was helpfull to arrange transport to the airport when we left. Rooms were clean and in average condition with minimal features. There was no real 'service' at the pool if you wanted a beer or food you had to go to reception r find a staff member. Overall... More

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Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 8, 2014

We've stayed here at least half a dozen times put up with the tired old towels , pillows like sleeping on a sack of potatoes etc but sadly decided this was our last . Love the pool and the gardens and they way the cottages are placed some very private . We organised transport to be picked up from the... More

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4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 20, 2014

This hotel is in a good location in Sanur. Just a few minutes walk to the famous Sanur beach and if you rent a bike from the hotel it is easy to see other parts of Sanur by bike. The pool in the hotel is a very good place to relax and take a nap in a hot afternoon. My... More

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1 review
2 of 5 stars Reviewed June 11, 2014

Very bad mold smell in the room which gave me a bad cough, very hard to sleep. Mattress seemed old and it was uncomfortable. Large ants crawling around on the floor as I was shown to the room, and the staff didn't even make a move to do anything about it. I stayed in two different rooms with similar experiences... More

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kadekbudhaya, Administrator at Puri Kelapa Garden Cottages, responded to this review

Dear Valued Guest, Thank you for reviewing us which sometimes it's the only way we know what needs to be improved on. Our room service department is working on the odor and general cleanliness of all rooms. We apologize for your unpleasant stay with us. More

1 review
5 of 5 stars Reviewed June 9, 2014

The hotel is well located in Sanur area,the garden is beautifully landscaped and well suited the hotel´`s appearance, the rooms are a bit worm out,the pool is lovely located in the middle of the hotel, the staff is friendly and always willing cooperation. I can also recommend the hotel`s resturant,where the food is very tasty.

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Bangkok, Thailand
Top Contributor
65 reviews 65 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 5, 2014

I love the gardens, but sometimes you can get lost trying to find your way to your room, it's are real labyrinth. The rooms are cute & comfy with a semi-secluded feel due to the gardens. There is a nice Balinese vibe thru-out the complex, & the staff are very friendly & helpful. The restaurant would arguably make the best... More

Was this review helpful? Yes 2
Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 4, 2014

This place is not what it looks like in the pictures. The rooms are old and the garden needs some work done. We stayed here for 4 nights to visit the Sanur area. I suppose that if you are looking for a hotel to relax and whine down, you better look somewhere else. This hotel is not connected to the... More

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kadekbudhaya, Administrator at Puri Kelapa Garden Cottages, responded to this review

Dear Valued Guest, We regret to hear that your stay with us has been disappointing. We've taken steps to amend our welcome procedures and we no longer charge for single page printing. As for our garden we are looking into some new landscaping ideas. Once again we apologize for your unpleasant stay. More

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Additional Information about Puri Kelapa Garden Cottages

Address: Jl. Segara Ayu No. 1 Sanur, Sanur, Denpasar, Bali 80228, Indonesia
Phone Number:
Location: Indonesia > Bali > Denpasar > Sanur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Puri Kelapa Garden Cottages 3*
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Also Known As:
Puri Kelapa Garden Cottages Hotel Sanur
Puri Kelapa Garden Hotel
Puri Kelapa Garden Cottages Sanur, Bali

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#6 Best Value Hotel in Sanur
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Official Description (provided by the hotel)
Puri Kelapa Garden Cottages is a hidden away home, away from home. Quietly tucked away in the mid of green surrounding, Puri Kelapa is Serene & Peaceful. It is located at the heart of the traditional village of Sanur with approximately 45 minutes’ drive from airport, 15 minutes’ drive from the capital city of Bali & 5 minutes’ walk to Sanur famous sunrise beach & market. ... more   less 
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