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Sanur Paradise Plaza Suites

Travelers' Choice award winner
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Jalan By Pass Ngurah Rai 83, Sanur, Denpasar, Bali 80228, Indonesia
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Sanur Paradise Plaza Suites
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Sanur Paradise Plaza Suites
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674 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely hotel, food was great, rooms were very spacious however air conditioners werent working that well and also leaked water. The walk to Sanur was a little bit far given we had a 3 year old. On a main road so not a great area. Kids club needed upgrading, very bland and not very inviting. Great pools and slides for... More 

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Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your positive 4/5 review on the TripAdvisor website. We are glad that you loved the hotel and you felt the rooms to be spacious. We do apologize for the Air-conditioning in your room. We do hope that you utilized the back gate, as it is a seven-minute walk to the surrounding restaurants and shops. Alternately we have... More 

Newcastle
1 review
5 of 5 stars Reviewed 1 week ago

We had the best holiday at the Paradise Suites. Our 2 bedroom apartment was huge and the service from the staff was spot on. Our nanny Yuni was terrific with our 1 year old son. She really made our trip an actual holiday.

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your positive 5/5 review for the Sanur Paradise Plaza Suites. We are very happy that you had the best holiday with us, and you felt the service to be spot on. We look forward to welcoming you back again on your next trip to Bali. More 

Amsterdam
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good stay for 8 nights. There was only one point i did not like. There was a lot of construction in and around the place. We would like to know this prior to our arrive. The manager did a lot to compensate. Cause of her we come back again some day. Friendly and good staff!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your review on the TripAdvisor website. We have just finished the pool paving project as we are always constantly improving the faculties for our guests. Thank you also for your kind comments with regards to the staff and we look forward to welcoming you back on your next trip to Bali…. More 

Holland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very spacious appartments with plenty of kids activities. Very friendly and helpful staff. The restaurant and bar are very pricy, but there are plenty alternatives close by. The back entrance brings you within 10 minutes to the main street and shopping centre. Free shuttle bus till 7pm runs to the shopping centre and beach every hour. Good service. Our kids... More 

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your positive 4/5 review for the Sanur Paradise Plaza Suites The apartments are very spacious and we are very happy that the kids loved the activities we have to offer. Our restaurant pricing structure is very competitive when comparing to other hotels in the area. We look forward to welcoming you back on your next trip to... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed in 2 BR apartment - very clean and spacious. We all enjoyed the excellent facilities and were impressed with the friendliness and helpfulness of the staff. A great place too for kids (and adults) to make new friends...the facilities for kids are great. Only one negative observation, the hotel seems to lack wheelchair ramps or easy access for... More 

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Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your review on the TripAdvisor website. We are pleased that you thought the rooms to be spacious and clean. We are also very happy that you felt the facilities to be excellent and thank you also for your kind words about our staff. We look forward to welcoming you back again on your next trip to Bali. More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Great resort for all the family. Your children will absolutely love yhe waterslide, kids club activities & the lovely staff that always go out of their way to say Hello to them. The spa is definitely worth a visit. I was lucky enough to experience their 3 hour Bliss package & it did not disappoint. A great all round family... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your positive 4/5 review on the TripAdvisor website. We are very happy that you enjoyed your holiday with us. Yes the waterslide is a big hit with children, we are also very happy that you enjoyed your 3 hour bliss package, we look foward to welcoming you back again on your next trip to Bali. More 

Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thankyou to all staff at Sanur Paradise Plaza Suites for making us feel welcome on our return holiday in Bali. The rooms are clean, spacious and has everything we need for a family of 7. The Pools, water slide and kids club are the main attraction for the kids. Highly recommend the Balcony, loft suites with Pool view. Sanur Paradise... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your 5/5 positive review on the TripAdvisor website. Your title of your review says it all..! We are glad that you enjoyed your holiday with us, thank you also for the kind words about our staff. We look forward to welcoming you back on your next trip to Bali. More 

Sydney
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Driver waiting and on time at the airport. Given a renovated top floor room and our visiting sister was offered the third bedroom at the cost of roll-up bed including breakfast (great start). After walk around on the first morning we found the water slide. Great fun. We even did a go pro filming my son going down the slide... More 

Was this review helpful? Yes 3
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for the extensive 4/5 review for the Sanur Paradise Plaza Suites. We are very pleased that you enjoyed your holiday with us and that you loved the movie night, it is nice to watch the movies under the stars. We are also pleased that you made some new friends along the way. We look forward to welcoming you... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with my 2yo, 6yo and our friends had two 7yo's. The rooms were clean and spacious and had everything we needed, although they were very dated and our bed sheets weren't changed once during our stay. We had breakfast included, which had a good selection each day. Room service was good on the days we utilised it.... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your positive 4/5 review for the Sanur Paradise Plaza Suites. We are very happy that you felt the rooms were clean and spacious and had every thing you need. We do have a program to assist us in saving our precious resources; you may have unintentionally participated in this program, but thank you for your contribution in... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Great staff. Rooms huge, well appointed and very comfortable. Hotel grounds and pool area are a bit tired and could do with a face lift. Location good. Breakfast was sufficient however food ordered from room service was very disappointing.

Review collected in partnership with this hotel

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review

Thank you for your positive 4/5 review on the TripAdvisor website. The rooms are huge and well appointed. We are sorry to hear that you were disappointed with our room service. We appreciate your comments as they assist us in improving our services and facilities for our guests. We do hope to welcome you back on your next trip to... More 

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