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Fairmont Sanur Beach Bali

#2 of 67 Hotels in Sanur
Certificate of Excellence
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Jalan Kusuma Sari No. 8 | Sanur Beach, Bali, Sanur, Denpasar, Bali 80227, Indonesia (Formerly Regent Sanur)
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Fairmont Sanur Beach Bali
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Fairmont Sanur Beach Bali
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386 reviews from our community

Traveler rating
    308
    51
    13
    8
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Isla Mujeres, Mexico
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

I would like to say this is a lovely hotel... But a few things I wish I had known.... We come from Perth and travel to BAli regularly so maybe we are harsh critics! Breakfast: not a buffet- you have to order from a menu Which is quite a nice idea... But not when you wait 30 mins for poached... More 

Was this review helpful? Yes
Barcelona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I would like to thank you and all your staff for making our recent stay at the Fairmont a most enjoyable and memorable experience. From the moment we arrived until the moment we departed we were treated like very special guests. Every staff member whom we encountered during the day greeted us with a friendly smile and... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I came here for business trip with my othe 54 colleagues. This hotel name previously is Regent Hotel. And now the management taken over by Fairmont. I love the room! It's so big for the room itself plus we had patio! Yeaayy...the amenities also made me love even bigger, it's from l'occitane! The hotel staff is friendly and attentive. The... More 

Was this review helpful? Yes 2
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Dear Lahmazani Y Thank you so much for your review of the Fairmont Sanur Beach, Bali! We are delighted to hear such positive feedback and we are most appreciative for your review of our property & team. Sanur is indeed a great part of Bali to base yourself for a business trip, the close proximity (20mins drive) to the airport... More 

Denpasar, Indonesia
Top Contributor
52 reviews 52 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't stay at the hotel but I went for a massage with a friend that was lasted for an hour or so. It was perfect from the start to the end. The place and ambiance were so blissful the moment you entered the Spa, both masseuses were very very good and very professional. We were treated with delicate care;... More 

Was this review helpful? Yes 3
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Thank you for choosing the Fairmont Sanur Beach, Bali for your Spa experience and for the kind compliments that you have shared regarding your treatment and our wonderful spa colleagues. I was delighted to hear that you would “Highly Recommend” your experience; thank you for the kind compliment! We are delighted that we were able to turn your moments into... More 

Washington, DC
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Attentive staff and helpful staff. Delicious Asian and Western buffet breakfast plus many menu items served at your table from 6:30 - 10:30 am daily. Breakfast was included in room price. We had a large bedroom, well air conditioned with king bed. It was so hot and humid outside. The room had a good sized porch as well, with a... More 

Was this review helpful? Yes 5
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Dear Pat D Thank you for taking the time to review Fairmont Sanur Beach, Bali! We are so happy that you chose the Fairmont Sanur Beach Bali, and thank you for taking the time to share your valued and detailed feedback on TripAdvisor. It is always wonderful to hear from our guests that the best part of everything was the... More 

Perth
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Don't bother booking anywhere else in Sanur. Perfect escape. Staff and their "colleagues" 😛 bend over backwards for you without being too much. From the wonderful GM, Niall, down to the gardeners, you are treated like royalty. The pool is absolutely stunning and the massages were great, especially their Signature Massage. The only negative was the hotel running out of... More 

Was this review helpful? Yes 3
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Dear janeytee Thank you for taking the time to share your experience following your vacation at the Fairmont Sanur Beach, Bali. We are thrilled to hear that you enjoyed your time with us. I think you summarized, essentially, what we try very hard to deliver every day - exceptional, memorable service which goes hand-in-hand with all of the wonderful facilities... More 

Adelaide, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Family holiday with partner and sons aged 11 (vegetarian) and 15. The staff bent over backwards to provide options of food for my vego son. We were welcomed every day by our private butler who catered for all our tour needs as well as private tours we wanted to take. The villa was 6 star. 2 bedrooms, 2 bathrooms, 3... More 

Was this review helpful? Yes 1
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Dear Caspette Thank you for taking the time to share your wonderful experience following your family vacation in a beautiful Villas at the Fairmont Sanur Beach Bali. We are all delighted to read that you all both enjoyed your time with us and found such meaningful value in your overall experience. I think you summarized, essentially, what we try very... More 

Bali, Indonesia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In my travels around the world, I have never stayed at a hotel as beautiful and stunning as this Fairmont. The food, the accommodations, the professional staff, the fantastic pool were above the top! Our two butlers, Lurus and Regie were outstanding and went beyond the call of duty to make our stay so complete. We look forward to a... More 

Was this review helpful? Yes 3
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Thank you so much for your amazing review of the Fairmont Sanur Beach, Bali! Your kind words regarding our colleagues and hotel are greatly appreciated and will, of course, be most eagerly passed on. Thank you, especially, for your special mention regarding your butlers Lurus & Regis; they will be thrilled to hear your positive comments on the engaging service... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Truly the most wonderful, helpful, friendly staff I have ever encountered in a hotel. A special shout out to Adi, who escorted us to the clinic downstairs and stayed with us until everything was ok. The rooms are beautiful, very roomy, the surroundings are breathtaking, would definitely stay again if ever in Bali once more. What an amazing experience!

Was this review helpful? Yes 3
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Dear Ioana L We are so happy that you chose the Fairmont Sanur Beach, Bali, and thank you for taking the time to share your valued feedback on TripAdvisor. It is always wonderful to hear from our guests that the best part of everything was the service and our team - we pride ourselves on offering true Balinese Hospitality. Your... More 

Maroochydore, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the minute we arrived to the last second we could squeeze out of the Fairmont, we love love loved it!! The rooms are simply stunning and the little touches like a welcome letter from the General Manager, complimentary drinks in the bar fridge, and the delicious toiletries keeps this hotel a step above the rest. The staff make such... More 

Was this review helpful? Yes 2
Niall C, General Manager at Fairmont Sanur Beach Bali, responded to this review

Dear MEG51E Thank you so much for your excellent review of the Fairmont Sanur Beach, Bali! I was so pleased to share your wonderful feedback with my team this morning, we are most appreciative for your review of our beautiful property & engaged team. I appreciate your comments on the attention to detail and small but important touches that made... More 

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