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Puri Mango Hotel

Jl. Danau Toba 15, Sanur, Denpasar, Bali, Indonesia
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Puri Mango Hotel
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Puri Mango Hotel
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38 reviews from our community

Traveler rating
    9
    15
    8
    2
    4
See reviews for
7
12
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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UK
Top Contributor
57 reviews 57 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very satisfied with my 3 night stay here at the very end of a long trip in SE Asia. I took the advice of a previous poster and went for a 'superior' room, I finished up in one of the 'garden' rooms, which had a very pleasant and quiet outside seating area. The pool, smallish but well maintained... More 

Was this review helpful? Yes 3
PuriMango, Manager at Puri Mango Hotel, responded to this review

Hi! I hope you did enjoy the trip to tanah lot and uluwatu....so you came back to the hotel to shower? It was simply to hot! thank you very much for your more than detailed description of our hotel.....i really enjoyed reading it, very well balanced and fair! Maybe if you travel SEA again, we'll see you again...take care iya More 

wigan
Contributor
20 reviews 20 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 13, 2015

My wife and I have just returned home after three weeks in this fantastic hotel. Everything went wonderfully well, the rooms are large, very clean, amazing shower/wet room and the most comfortable beds imaginable. Huge fluffy white towels changed every day and the room boys keep the place spotless. There is a nice pool with more than enough rattan loungers... More 

Was this review helpful? Yes 5
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Mr Geoff B - thank you very much for your amazing review - i can use it right away as promotion material, and I am very happy that you and your wife enjoyed your stay with us. Thank you for the recommendation. I think to that our Hotel has an amazing value and a top location. We try our... More 

Grafton, Australia
Top Contributor
67 reviews 67 reviews
36 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed January 19, 2015

Our family stayed 5 night and enjoyed the hotel and Sanur very much. Hotel is in a pretty good location about a 10 minute walk to the main area of Sanur and the same to the beach. Night market is 2 minutes away. We upgraded our rooms and they were great, spacious, clean nice comfortable beds and lovely bathrooms. Cleaning... More 

Was this review helpful? Yes 6
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Glenn...thank you for your positive review - i do apologize deeply for the inconvenience caused - that is totally unacceptable - i printed your review to hand it over. I remember we agreed on a rate and if this is changed afterwards this is really unacceptable. But it is great to know that you enjoyed your holiday. And please... More 

Pt. Charlotte, FL
Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 25, 2014

Although Puri Mango has wonderfully hospitable staff and a great location close to the night markets and the main strip in Sanur, it does require improvement: showers are cold, the room I got was very old and musty and not particularly clean (make sure you ask for new rooms which were added in 2013), but it's hard to beat the... More 

Was this review helpful? Yes 1
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Jovicic, we are very appreciative of you positive review - hospitality, competitive central location, top prices - as we grew organically we have different room types - i personally like the "old ones" as they remember me of the old days, were high touch was important and not instant tech - we apologize for the cold water issue, we... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 23, 2014 via mobile

I stayed here for one night whilst transferring out of Bali next day. From other reviews it is clear I was given an 'old room'. Very dark, clean, shower was cold and no complimentary toiletries as is so common elsewhere. Good location but if you wanted to stay by the pool you would probably have to fight for a bed... More 

Was this review helpful? Yes 3
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Julia, as we grew organically, we have typical Balinese style rooms and new impersonal ones.....built in 84 back then 10 rooms the pool was hip..as we renovated the bathrooms, we had a month problems with the hot water coz the plumber forgot where he put the drainage, can u imagine??? Toiletries is a great idea, we do not offer... More 

Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014

Bruno&Sonje " Paradise in Bali" We stayed 3 weeks at Puri Mango,the rooms were very spacious and comfortable,great bed flat screen tv and very modern bathroom and shower.Management and all the staff were all so friendly and always made you feel at home.Restaurant faces the sreet where you can enjoy a drink or meal and just watch the world go... More 

Was this review helpful? Yes 2
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Bruno and Sonje, it was a pleasure to host you both and Wendy! Again, your smiles were very nice to see around our premises...we would be proud to host you again and to be of your service! all the best in the meanwhile More 

Western Australia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 3, 2014

We stayed 3 weeks here, the rooms very spacious and comfortable, bathroom (shower amazing size), and staff ever so friendly. Management were just so lovely. Restaurant just opened and the meals were very nice. Close to the Sindhu Markets if you want to try some of the local foods. The room fridge could be raised on a stand instead of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Mrs Wendy, it was our pleasure to host you, your husband and your friends. It was very nice to see your smiles in the morning and afternoon. We wish you all the best and looking forward to meet you again.... More 

Amersfoort, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2014

.we are coming to this hotel for quite a few years. Also last year when the hotel was under construction. This year we stayed several days in PuriMango. It has become a very nice and luxury hotel with spacious rooms with a great bed.The location is perfect, many restaurants, shops and nice places to stay for a drink nearby, not... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Luckywoman, thank you very much for your positive review - and the detailed description of Puri Mango's surroundings. We are very grateful that you are comfortable with our facilities> certainly we will be very happy to welcome you back to Bali during your future visits....just give us an email More 

Paris, France
1 review
5 of 5 stars Reviewed October 1, 2014

The welcome is very warmfull. Very helpfull. It is close to the see (5 minutes walking, near a marvellous beach and huge promenade). With the Puri Mango, we can enjoy the local life, not only the touristic animation. It's charming !

Review collected in partnership with this hotel

Was this review helpful? Yes
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Marie, merci beaucoup for you kind review - thank you for enjoying your stay at Puri Mango Hotel, and we wish you all the best until we might meet again.... More 

Balikpapan, Indonesia
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2014

Have to admit that the owners / management have done a great job of the new rooms which seemed to be under construction for years. Very comfortable, close to shopping and the beach. Have stayed there several times over the last few years but always moved out after a day or so to find another place to stay due to... More 

Was this review helpful? Yes 1
PuriMango, Manager at Puri Mango Hotel, responded to this review

Dear Blowpipe2014! Thank you for your very detailed review and the handy advise given! Indeed, after a seemingly endless renovation process, we will be terminating this process in a week! Running a Hotel that has grown organically as a family venture automatically has its downsides and upsides! Anything has strong and weak points - we identified the weak points based... More 

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