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Sanur Paradise Plaza Hotel

#19 of 68 Hotels in Sanur
Certificate of Excellence
Jl. Hang Tuah 46, Sanur, Denpasar, Bali 80228, Indonesia
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1 room 1 guest
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Sanur Paradise Plaza Hotel
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470 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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  • Indonesian first
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    (111)
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There are newer reviews for Sanur Paradise Plaza Hotel
See the most recent reviews
Auckland Region, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

Stayed here two nights over the new year. Although a big hotel and I personally prefer smaller hotels, everything was perfect. Staff were always helpful and proffessional. Great free shuttle services to the beach and market. Fantastic breakfast. Nice room although no porch or deck from the room. Bit of noise from other guests, mind you it was new year!!!!... More 

Was this review helpful? Yes 2
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your 5/5 positive rating of the Sanur Paradise Plaza Hotel on the TripAdvisor website. We are very pleased that you found the staff helpful and professional. If you should return please do book a poolside room on the ground floor where you can have direct access to the pool. We do look forward to welcoming you back... More 

Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2014

Quick review. Good rooms. Little dated. Decor a little old. But who cares. Very Clean. Facilities, food and service are excellent. Staff were amazing. Went out if their way to help. You won't go wrong here. We Would stay here again.

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review of the Sanur Paradise Plaza Hotel. We are thrilled that you like the facilities and that you found the staff to be excellent. We look forward to welcoming you back again on your next trip to Bali. More 

Geraldton, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 5, 2013

Couldn't fault a thing. Staff lovely, helpful and were keen to please. Food great, the variety was good, both Indonesian and Western to choose from. Drinks made well without any worries of something wrong being put in them. Clean rooms, bath a bit high for the older generation but manageable. They provide a shuttle bus which was also a great... More 

Was this review helpful? Yes 3
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive review for the Sanur Paradise Plaza Hotel on the TripAdvisor website. We appreciate the positive comments with regards to the staff and the food. We do hope to see you back again on your next trip to Bali. More 

Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 4, 2013

The service at Sanur was prompt and reliable. The staff was friendly, helpful and warm. However, the bathroom and the swimming pool were in need of a make-over. The shower head in the bathroom was old and it was fixed in place. While the hotel had a scoop for my 11- month old son , they did not have a... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your review of the Sanur Paradise Plaza Hotel. We appreciate your comments about our friendly, helpful and warm staff. We also appreciate your other suggestions and will be looking into this further. We look forward to welcoming you back to the Sanur Paradise Plaza Hotel on your next trip to Bali. More 

Level Contributor
184 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed November 27, 2013

The hotel is ideal for conference or seminar while you can still have beach resort during your stay. The accommodation is standard. Mostly Local government conference is held here. The dining or the breakfast certainly is catered for the group. The menu is rather comprehensive comprising from local to western basic breakfast. I did try to have breakfast which the... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your review on the TripAdvisor website. We do cater for both the leisure and for business cliental. We appreciate your positive comments about the comprehensive breakfast buffet and we hope to welcome you back again to the Sanur Paradise Plaza Hotel in the near future. More 

Ghent, Belgium
Level Contributor
507 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 329 helpful votes
4 of 5 stars Reviewed November 22, 2013

This hotel is indeed a little away from the bustling shopping streets, but there are some interesting restaurants across the street and it is not far from the beach. Ideal if you have a conference in the adjacent Grand Inna Bali Beach hotel. We reserved a Club Deluxe room at a very affordable rate (through their website), with access to... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 4/5 star review on the Sanur Paradise Plaza Hotel, as a top reviewer we appreciate your positive comments. Even though our lobby is spacious, we had a group in-house that was coming and going which made the lobby look very busy. We also thank you for your comments with regards to the food and the... More 

Darwin, Northern Territory, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 19, 2013

We stayed 7 nights at the suites, we all had a great time the kids loved the water slide. The location was good and very quiet. We would highly recommend the suites to any family travelling to Sanur. The only complaint I have is after trying a few of the cocktails I didn't really find one I liked!!,

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive review on the TripAdvisor website for our sister property the Sanur Paradise Plaza Suites located just 2km down the road. We are thrilled you had a good time and we look forward to welcoming you back again in the near future. More 

Bandung, Indonesia
Level Contributor
108 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed November 14, 2013

I think this hotel will be incovenience for guests who uses motorcyle like me. The parking area and the lobby makes me sweating, but it is okay. The hotel room is also too far, have to take a long walk. And the atmosphere is very quiet, makes me scared. The swimming pool is very cool, I want to swim there... More 

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your review on the Sanur Paradise Plaza Hotel. The hotel is peaceful which our guests do appreciate. I do apologies with the issue you had with security, I will be briefing the security department accordingly. We do hope that you will return to the Sanur Paradise Plaza Hotel in the near future. More 

Sydney, Australia
1 review
4 of 5 stars Reviewed November 12, 2013

We had a wonderful time at the suites. The staff were extremely friendly and very accomodating. The rooms were very spaciuos and cool to escape the heat and were clean and tiday. We had a room with a running toilet and advised reception and they moved us to another room without a hassle. The breakfast was everything that your after... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you fop your positive review for our sister property the Sanur Paradise Plaza Suites. Yes the back gate is now easily accessible to surrounding shops and restaurants, we are very happy you had a great holiday and we look for to welcoming you back again soon More 

Darwin, Australia
1 review
5 of 5 stars Reviewed November 7, 2013

Excellent place to stay. The grounds are lovely, it is not far to go shopping. The rooms are great, quite spacious. While it is not a brand new venue it is excellent. The staff are EXCELLENT and LOVELY people. They are happy to have a chat and very helpful. Food was nice and nothing was too much trouble. Would definitely... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your wonderful review on the TripAdvisor website for the Sanur Paradise Plaza hotel. We are very pleased that you had and excellent holiday. We do hope to welcome you back again in on your next trip to Bali. More 

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