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Sanur Paradise Plaza Hotel

#17 of 68 Hotels in Sanur
Certificate of Excellence
Jl. Hang Tuah 46, Sanur, Denpasar, Bali 80228, Indonesia
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Sanur Paradise Plaza Hotel
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423 Reviews from our TripAdvisor Community

Traveler rating
    121
    199
    82
    18
    3
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93
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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    (423)
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    (111)
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Kidderminster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We spent two weeks here 1 May 2015 for our 10th anniversary. We had our honeymoon here 10 years earlier. Not a lot has changed in the time, maybe a little bit more expensive. Staff were excellent, friendly and always ready to help. Only complaint was the breakfast food was not kept hot enough, it was lovely food but needed... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review on the TripAdvisor website. You would have seen some significant property improvements over the 10 years since you were here last. The staff are excellent and always willing to help, thank you for your feedback with regards to the breakfast. We look forward to welcoming you back again, hopefully a little sooner between... More 

Hove, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Apologies for the late review. Stayed mid Aug 2014 for 3 nights during a 2week trip to Bali with my girlfriend, we were 27 and 28 at the time. The hotel was fantastic, modern rooms, very clean, staff so friendly and accommodating. I enjoyed the pool restaurant in evening which had good live music singing some English classics. Drinking BIntang... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review on the TripAdvisor website. We are very happy that you enjoyed your stay with us. Thank you also fro the kid words with regards to our staff and we look forward to welcoming you back again on your next trip to Bali. More 

Sydney, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just had another stay at the Paradise Plaza Hotel in Sanur. It was good, as usual. Courteous but not overbearing staff are always on hand to help. Rooms and cleanliness thereof was perfect and there is a great pool to relax and have a beer by. Obviously a well managed hotel. Away from the madness of Kuta and Legian is... More 

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review for the Sanur Paradise Plaza Hotel. We are very happy that you enjoyed the services and facilities we have to offer. Thank you also for your kind words about our staff and we look forward to welcoming you back on your next trip to Bali. More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel offers everything under the one roof, restaurants, two bars with great happy hour specials, spa, great pool. The restaurant menu was comprehensive and the meals that we had there were enjoyable. The hotel is kept immaculately including the lush gardens surrounding the huge swimming pool. While the hotel is not located in downtown Sanur the free shuttle provides... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 4/5 review on the TripAdvisor website. We are very pleased that you had a great holiday with us. The newly renovated gardens are looking very lush and we are glad you liked the newly renovated pool view room. We look forward to welcoming you back on your next visit to Bali. More 

Uithoorn, The Netherlands
1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly staff and a great and warm Hospitality during our whole stay . Nice, comfortable and clean rooms facing the pool and lovely gardens. Unexpected refreshments, amenities and drinks in our room accompanied by a personal letter from the GM made our stay feel like home far away from home. A very large, clean, healthy and fresh breakfast with friendly... More 

Was this review helpful? Yes
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review on the TripAdvisor website. The staff are friendly and thank you also for your kind comments with regards to the breakfast. We look forward to welcoming you back again on your next visit to Bali. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here last week for a youth leaders confrence that was also held at the same location. When I arrived a day early I was in a standard room which was huge I would have been very impressed with just that but I had to move on day 2 and very glad I did. I was put in the... More 

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your wonderful 5/5 review for the Sanur Paradise Plaza Hotel. We are very happy that you enjoyed the services and facilities we have to offer. We are also very happy that you felt the rooms to absolutely amazing and huge. The staff from the bar are incredibly friendly, we look forward to welcoming you back on your... More 

Caboolture, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2015

I loved the Hotel and felt that i was treated like a Queen by all the staff from the Restuarant so friendly and helpful, the Bar Staff were polite, well spoken and entertaining at times. The people who looked after my room were perfect i could not fault the service, the grounds were beautiful so i have lots of photos... More 

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your 5/5 review on the TripAdvisor website. We are very happy that you felt the staff friendly and helpful. We are also very happy that you loved the breakfasts and being rated as one of the best places you have stayed at. We look forward to welcoming you back on your next trip to Bali. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2015

This is like a 'family house' for me. Very friendly staff but importantly, very efficient in their service. You don't find this kind of service often and with the rate. At Sanur Paradise, everybody is a VIP. You won't regret. Joshua Isimel

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 4/5 review for the Sanur Paradise Plaza Hotel, we are very happy that you felt everyone is treated as a VIP. We look forward to welcoming you back on your next trip to Bali. More 

Las Pinas
Top Contributor
1,131 reviews 1,131 reviews
214 hotel reviews
629 helpful votes 629 helpful votes
4 of 5 stars Reviewed April 24, 2015

This is an older property but it very well kept. Clean rooms. Comfortable beds and very war, and pleasant staff. It is centrally located in Sanur and is very accessible. Rooms come with flat screen TV, mini bar and sitting areas by the pool if your room is on the first floor. Wi-fi is rather slow. Food is OK. I... More 

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 4/5 review on the TripAdvisor website. As a top contributor with over 1,100 reviews we thank you for your kind words with regards to the staff and the clean rooms, we look forward to welcoming you back on your next trip to Bali. More 

Indonesia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 20, 2015 via mobile

- 1st group has had delay checkin due to high occupancy. - Turn down service arrangement upon request only. + Room upgrade in compensation, which has direct access to swimming pool. + 2nd group granted for early checkin arrangement, 4hours prior to normal checkin time. + So kindful & helpful staff. + Nice newly renovated (all) rooms. + Spacious pool... More 

Was this review helpful? Yes 1
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 4/5 review on the TripAdvisor website. We do apologies for the minor hiccups and we are very pleased that you were happy with the services and facilities we have to offer. We look forward to welcoming you back on your next trip to Bali. More 

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