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Sanur Paradise Plaza Hotel

#19 of 71 Hotels in Sanur
Certificate of Excellence
Jl. Hang Tuah 46, Sanur, Denpasar, Bali 80228, Indonesia
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1 room 1 adult
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Sanur Paradise Plaza Hotel
Sanur Paradise Plaza Hotel
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545 Reviews from our TripAdvisor Community

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arendonnk
1 review
5 of 5 stars Reviewed today NEW

This was the second year on a row that we have booked this hotel. We have visited many places all over the world, and I can recommended this hotel as one of the best organised hotel, with a beautiful garden, perfect swimming pool, excellent and friendly staff. We will book again next year...

Helpful?
Thank Bompa B
Canberra, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I booked this hotel after asking a travel agent for a Hotel in Sanur that had a good fitness centre. Rooms and local position were secondary. I was not disappointed! The airport pickup (24USD) was on time, polite and the car was clean. Arrival was simple and the room was comfortable, well appointed and had everything I needed. There is... More 

Helpful?
Thank NE73
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your extensive 5/5 review on the TripAdvisor website. We are very happy that you enjoyed the services and facilities we have to offer. We are also happy that you liked the gym and felt the food and beverage pricing to be very reasonable. We look forward to welcoming you back again on your next holiday to Bali. More 

Darwin, Australia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Very big hotel; good staff; great buffet breakfast & the garden are well maintained- no scooter parking though - other than hidden away with staff bikes ! It overs a gaiety of option and is linked to another hotel & has free transfer to it. Rooms small and bed was unstable - till a leg collapsed !

Helpful?
Thank AlgoaDoors
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your review of the Sanur Paradise Plaza Hotel, thank you also for your kind comments with regards to the staff and the buffet breakfast, we do ask all guests to park the motorbikes in the designated motorbike parking spot otherwise the motorbikes will full the car park up and the cars will have know where to park.... More 

Perth wa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a graceful and very pleasant hotel. Good old fashioned manners. Good internet, lovely live music and amazing buffet breakfasts Going back to the room there was always a surprise, the staff were great at origami with the towels!!

Helpful?
Thank logicT
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 4/5 review on the TripAdvisor website, we are very happy that you thought our hotel was pleasant, we are very happy that you enjoyed the complimentary Internet. We are also glad that you liked the buffet breakfast and the different towel origami each day, we look forward to welcoming you back again on your next... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a very nice stay at this hotel. The hotel was a beautiful hotel. Room was very nice. Great customer service. The staff was very attentive to our needs and requests. Nice pool. Good food. Very happy with our stay. Concierge helped arrange a tour for us.

Helpful?
Thank Gwen N
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review on the TripAdvisor website, we are very happy that you had a nice stay with us and that you felt the hotel to be beautiful. Thank you also for your kind comments regarding the customer service and we look forward to welcoming you back again real soon. More 

Tangerang, Indonesia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Based on my wife review, this is recommended hotel when you stay for a while at Bali. Nearby Sanur beach. Helpful staf and yummy food for breakfast. Tidy room and it's large! I am suggest to online booking when you decide to stay here. It will guarantee you for available room. In peak season, you'll be need it.

Helpful?
Thank fushilat
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review for the Sanur Paradise Plaza Hotel, we are very happy that you enjoyed the services and facilities we have to offer. The staff are very helpful and we are glad you liked the food as well. We look forward to welcoming you back again on your next holiday to Bali. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

• breakfast is just perfect with everything you can ask for (fresh fruit, eggs, bread) • rooms are huge and very clean •pool area is great with almost a 100meter long pool • the staff is very friendly and helping you with everything •massages are great

Helpful?
Thank LundT2014
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your positive 5/5 review for the Sanur Paradise Plaza Hotel. We are very happy that you enjoyed the breakfast and the staff are friendly and helpful. We look forward to welcoming you back again on your next holiday to Bali. More 

Alice Springs, Australia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Day one: Not off to a good start, with well over an hour wait to access our rooms (after the designated check in time) Although hot and tired, we remained calm and polite. Problem number two was sorting out breakfast vouchers, and to top it off, a sleepless hot night due to the aircons motor not working. Day two: Reception... More 

Helpful?
2 Thank Marilyn O
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your review on the TripAdvisor website, we are sorry for the problems that you encountered on arrival, with special rooming requirements we did have to rely on other guests to checkout which they did so later than expected causing the delay. I am glad our Front Office Manager spoke to you directly and thank you for indicating... More 

Brasschaat, Belgium
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A big hotel located on a very busy road. Luckily it is quiet in the hotel but not really amusing to do things on foot from there. The beach club they work with is also located very far from the hotel (okay there is a shuttle service but who wants to wait for one of those?) Personnel is friendly but... More 

Helpful?
2 Thank David B
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for your review on the TripAdvisor website, we are sorry you felt our staff to be too friendly, we get nothing but praise from our guests with regards to our staff, as seen in this forum alone. We understand that our property does not suit everyone’s needs and we hope you can find suitable alternative accommodation the next... More 

Italy
1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here for 10 days. I travel a lot, and have never seen such thoughtful and courteous, friendly staff. From the concierge to the front desk, waiters -- Everyone was impeccably curteous and very friendly, and made us feel special as they greeted us every day. The customer relations desk ladies were ever helpful. We used... More 

Helpful?
Thank Andrea W
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review

Thank you for you positive 5/5 review on the TripAdvisor website. Thank you for your kind words about our amazing staff, we are also very happy that you liked our gardens and the pool area. We look forward to welcoming you and your daughter back again on your next holiday to Bali. More 

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