The hotel facilities are superb, nice large swimming pool, rooms are spacious and neat, great dining area, and staff highly professional and great help. It's location is the reason I give it 4/5, as it sits off a main highway. There are no other way to get to nearby locations other than with a taxi ride. But nevertheless I really... More

I stayed for four days business trip in November 2012. Check in was smooth, room was okay, but I did not really 'stay' there as I am out for a meeting the whole day. I did not get any breakfast and did not really know if there is any. Tried twice to go to restaurant at 7am, but it was... More

For a western hotel it is very tired and dirty. Don't be late for breakfast as there won't be any. The wifi was less than useless. However on a positive note the staff were very friendly and always went out of their way to help. The hotel is a fair way out of Sanur and is on the main highway.... More

having stayed with louise at harrads dec 20011 i was aware of her problem in regards to the refund arranged by management asi was one of 7 grand father within the group having returned to bali june 2012 armed with documentation confronted the manager robert was able to obtain the refund overdue that was passed on to her louise so... More

Hotel located pretty far from the city center, next to the bypass which is very busy. You can't walk anywhere, if you're ok with catching a taxi anytime you wanna do something, then it's alright, the taxi will be pretty cheap. The rooms were alright, looks like any standard hotel from anywhere, no charm, no good atmosphere, just another hotel... More

went on our first trip to Bali , two years ago ,and stayed at harrads ,to me ,staff were just beautiful ..when the tourist bus was in ,breakfast was a night mare , not enough tables ,i gave up ,took my toast and went back to my room .the biggest problem was to far out ,they have a night club... More

I have stayed at this hotel 3 times and after the last time i will not be returning. I have reccomended this hotel to family and friends, they have stayed at this hotel too.The hotel is clean, and all staff are really nice. The last time I stayed I over booked. I requested a refund on the money 4 days... More

This hotel takes the cake for the worst hotel I've ever stayed in. 1 of the rooms we had booked stank of cigarette smoke, so we asked for a new room. Instead they 'cleaned' it, which involved spraying it with lemon air freshener so that the room stank of both lemon & cigarette. While they were doing this, my iPod... More

Rooms smell like cigarette smoke. We were shown three rooms after we complained, all smelt. A lot of construction as you enter the hotel and around pool. Not a relaxing place. located on busy highway away from attractions. Would need to take taxi everywhere. We checked out and payed cancellation fee of one night. The front desk manager, a German... More