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Harrads Hotel and Spa Sanur Bali

Jl. By Pass Ngurah Rai Sanur No. 888, Sanur, Denpasar, Bali 80227, Indonesia
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Best prices for: 1 room 1 guest
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Harrads Hotel and Spa Sanur Bali
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Harrads Hotel and Spa Sanur Bali
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48 reviews from our community

Traveler rating
    6
    11
    15
    8
    8
See reviews for
12
13
4
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 13, 2015

My brother-in-law booked us 3 rooms for new year (31 dec 2014) via agoda. Once we arrived, there was nobody at the lobby entrance! They really want us to beg for help,seriously,we had to ask the receptionist for help with our bags. We could accept that since it was new year's eve and they probably short of staff. However, the... More 

Was this review helpful? Yes 1
GM Harrads H, General Manager at Harrads Hotel and Spa Sanur Bali, responded to this review

To : Antony G, Thank you for your comment at Tripadvisor. We would apologize for any inconvenience situation during your traveling to Bali. We are upgrading our staffs' skill by training every time. And your good comment and input will increase our service quality in the future. Regarding to your booking via Agoda, we should check email from Agoda, and... More 

Copenhagen, Denmark
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 12, 2015

This is a hotel where you feel you are welcome. All around the hotel I see happy Harrads employers, 3 days now and haven' t seen unhappy Harrads employees. There's a great Elvis performance in one of the bars (www.bigelvis.biz) You get what you pay for, it's not the newest hotel in Vegas. I will choose Harrads Hotel again.

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 31, 2014

If u r going with ur family this hotel is definitely not for u. My husband booked us 3 superior rooms via AGODA,and guess what kind of response we got from the reception at the lobby? "Oh my God i havent check the email since this morning. Oh sorry sir,this booking code not registered yet." After arguing for about half... More 

Was this review helpful? Yes 2
Jakarta, Indonesia
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 9, 2014

Staff in Harrads were so kind. They treat us nicely. Room is nice and bathroom is so clean. the staffs clean the room everyday. but the breakfast was dull. 5 days staying here, they served the same menu every morning. ugh. and the location, is in the middle of nowhere. you really need a car to go around. it's far... More 

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Amsterdam, The Netherlands
Top Contributor
100 reviews 100 reviews
57 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 14, 2014

We were in the Harrads for 3 days. ihad a room on the third floor of the 'side wing' of the hotel. There, it seemed that many things were newly installed. The plastic covering of the steel walls of the elevator were still in place. As well, the WIFI on that side of the hotel had not yet been set... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 8, 2014 via mobile

Considering how cheap the room was (last minute online booking cost us £20 for a standard double), the hotel was fine. Clean and friendly staff. However it is very disorganised. As our night went on, it was all a shambles, the reception then proceeded to wake us up ridiculously early in the morning not once, but twice. And they then... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Even though Harrads hotel is little bit farther away(4km) from the city rush and beaches(free shuttle bus in certain times to the beach-not on the way back), the staff friendliness was excellent. Ananta and Henry in the front desk were absolutely great, with manners that some of the european Front desk agents can envy their professional behaviour. Example - there... More 

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Harrads Hotel C, Manager at Harrads Hotel and Spa Sanur Bali, responded to this review

Hollaaa ErikKondrx, Thank you for stay with us and your time to write a review to Harrads Hotel & Convention. Thank you also for your compliment to our staffs, Ananta & Herry. They could be a sample for their team in front office also for other departments. Apologize for the inconvenience cause of our group. This moment we are got... More 

Whistler, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2014

Upon entry we were greeted with grace. however we were paying more than we had been else where and breakfast was NOT included. there wasnt many there when we arrived so we had two pools to ourselves. which was quite nice. this hotel is located a little distance from the main areas of Sanur but there was someone that was... More 

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Harrads Hotel C, Manager at Harrads Hotel and Spa Sanur Bali, responded to this review

Dear SellCobby, Thank you for stay with us and your review. We have some programs in the future to make our service and facilities better. One of our program is adding bikes and motorcycles to rent to our in house guest. waiting you back to stay with us :) Regards, Management More 

Perth, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 5, 2014

Pro's: Very good convention facilities New modern business centre available soon Very friendly and helpful staff in all areas Very clean serviceable rooms - no noise issues experienced Clean pool ... Plus additional roof top pool with great views over Sanur In house dining sufficient and reasonably priced Free shuttle to Sanur after 10:00 Con's Not safe to leave hotel... More 

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Harrads Hotel C, Manager at Harrads Hotel and Spa Sanur Bali, responded to this review

Hi Tw, Thank you for your review & complimentary to Harrads Hotel & Convention. We are really sorry, if you are not comfortable with our breakfast that serve Indonesian cuisine. However, we are still improve the items to make our service more better. Waiting you back to have a long vacation with us REgards, Management More 

london
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 22, 2014

spent three days here. it was the oddest experience due to the fact that there appeared to be just us and another two couples in this large hotel. I have to say that the staff are without doubt the friendliest of any hotel I have ever stayed in. the hotel appears to be clean but it isn't really. the shower... More 

Was this review helpful? Yes 2
Harrads Hotel C, Manager at Harrads Hotel and Spa Sanur Bali, responded to this review

Hi Chrissiechris, Thank you for your stay with us and your review thru tripadvisor. Thank you also for your compliment to our staff, we are appreciated it. Concerning your review, mostly guests who stayed here are series group. Sometimes could be 3 or 4 big bus check in at Harrads Hotel. However, series group usually already have daily program along... More 

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