Mercure Resort Sanur (Bali) - Hotel Reviews

Address: Jalan Mertasari | P.O. Box 3476, Sanur, Denpasar, Bali 80034, Indonesia

Phone Number:

Region: Indonesia > Bali > Denpasar > Sanur

Amenities:

Bar/Lounge Beach Business Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#8 On the Beach Hotels in Sanur

#9 Luxury Hotels in Sanur

#16 Romantic Hotels in Sanur

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more less

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Also Known As:: Mercure Resort Sanur Hotel Sanur; Mercure Resort Sanur Hotel; Mercure Hotel Sanur; Accor Hotel Sanur; Mercure Resort Sanur Bali

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759 reviews from our community

See which rooms travelers prefer - 61 traveler tips

MPandu

Jakarta, Indonesia

Senior Contributor

27 reviews

4 hotel reviews

Reviews in 13 cities

1 helpful vote

“Great place with immersive nature feel”

Reviewed May 14, 2013 NEW

Great seaside hotel with lush bushes surrounding the bungalows. The place has a very strong nature feel about it, with all walkways and different parts of the hotel made of natural-looking stones and gardens everywhere. All these are surely a treat to the eyes and mind, as the hotel has very nice-looking rooms and lobby, all far from the noises... More

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Dear MPandu, Warm Greetings from Mercure Resort Sanur Thank you for sharing your wonderful stay at our resort. We are glad to read that your stay was flawless. We are waiting to welcoming you again, and we hope that your next visit will be even more pleasant. Best Regards, Mercure Resort Sanur Team More

Jendora582

Denpasar, Indonesia

1 review

“Good Location and Nice Garden”

Reviewed May 12, 2013 NEW

Location of this hotel is great. Beach front. Surrounded by lush tropical garden. However, we found service and cleanliness need to be improved. The building is an old hotel. We found some mark on the wall. The sliding door of the room we first allocated was not able to close properly. Then we requested to move to other room which... More

Review collected in partnership with Accorhotels.com

Dear Jendora582, Warm Greetings from Mercure Resort Sanur Thank you for taking your time to tell us about your experience at our resort. Your concern related to the room condition has been remarked for our further review. We believe that this will serve as an encouragement to our team to move forward our service and prevent future occurrence. It is... More

Victoria G

“Pros and cons”

Reviewed May 9, 2013

A very pleasant stay with great breakfast. Lovely location and good facilities for a family trip, especially the free bikes. Gorgeous trees to lie under on the beach but not enough cover at the pools,(none near the kiddies pool.) Staff not as friendly as other resorts. Good value for money.

Dear Victoria G, Warm Greetings from Mercure Resort Sanur Thank you for taking your time to share about your recent stay in our resort. Your feedback related to the service of our staff is highly appreciated, and rest assure we will treat is as our reference for further improvement. We are waiting to welcoming you again very soon, and we... More

LittleMsMe

Manila, Philippines

33 reviews

7 hotel reviews

24 helpful votes

“Great choice in Sanur”

Reviewed May 7, 2013

Beautiful location, gardens, pools, beach is clean, staff very helpful. Would love to stay there again! Nothing was a problem for the front desk staff who assisted us up to the end of our stay. Great service overall. The hotel is located in the quieter part of Sanur which suited us. We booke a snorkeling and turtle island trip with... More

Was this review helpful? Yes 1

Dear LittleMsMe, Warm Greetings from Mercure Resort Sanur Thank you for taking your time to share about your recent stay in our resort. We are glad to read that you were satisfied and willing to return for your next stay. We are waiting to welcoming you again very soon. Best Regards, Mercure Resort Sanur Team More

Marion560

Andover, United Kingdom

Reviewer

3 reviews

Reviews in 2 cities

2 helpful votes

“Great Hotel”

Well situated within easy reach of local bars and restaurants. Helpful and friendly staff. Lovely room in pretty grounds with private beach. Free shuttle bus into town. Would definitely stay here again

Dear Marion 560, Greetings from Mercure Resort Sanur We truly appreciate your comment about your recent stay at our resort. It is a pleasure to know that your stay was enchant. We sincerely hope that your next visit will be even more pleasant. Best Regards, Mercure Resort Sanur Team More

RJ R

West Palm Beach, Florida

4 reviews

Reviews in 4 cities

“Great Place to Stay”

Reviewed May 4, 2013

Our trip to Bali began at the Mercure Resort In Sanur. All we requested was that it have a queen or king bed. We arrived in a rain storm and were greeted with umbrellas and smiles and assistance to our room. Our room was right by the beach with a king size bed. Our stay was terrific. The staff is... More

Dear R J R, Warm Greetings from Mercure Resort Sanur Thank you very much for sharing your memorable stay with us. It is truly a pleasure to hear that your stay was flawless. We are impatiently waiting to welcoming you again for another stay very soon. Best Regards, Mercure Resort Sanur Team More

Medusafairy

Jakarta

Senior Reviewer

7 reviews

Reviews in 5 cities

“Poor..”

Reviewed May 2, 2013

This is the worst hotel i've ever stay at! On this trip i didn't inform about the renovation they performed, so the lobby was closed and we have to enter the resort via small lounge which i don't think it's a proper hotel lounge. The ts room kind of dark which made me afraid of the insect or bug who... More

See 2 more reviews by Medusafairy for Sanur

Dear Medusafairy, Warm Greetings from Mercure Resort Sanur Thank you for taking your time to tell us about your experience in our resort. We are sorry to read that our service didn't obtain your pleasure. Please allow us to express our sincerest apology. Rest assure that we are reviewing your comments and perform necessary actions to prevent future occurrence. It... More

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RhiBriz

Brisbane

3 helpful votes

“Lovely and Relaxing!”

Reviewed April 30, 2013

My husband and I stayed here for 4 nights in April. Location is perfect! Right at the end of the beach strip, with private beach and an amazing area under the palm trees to relax on the loungers. Much nicer part of the beach than hotels further up, which are more like harbors and full of dirty boats and locals... More

Was this review helpful? Yes 3

Dear RhiBriz, Warm Greetings from Mercure Resort Sanur Thank you for sharing your wonderful stay at our resort. We are glad to read that your stay was flawless. We are waiting to welcoming you again, and we hope that your next visit will be even more pleasant. Best Regards, Mercure Resort Sanur Team More

fahmiab

Contributor

14 reviews

8 hotel reviews

Reviews in 9 cities

9 helpful votes

“An overall relaxing place”

Reviewed April 29, 2013

I stayed here to attend a dance festival in mid-April. Here's the things I liked: very spacious,cool rooms if you upgrade from their basic room, which is about only 20 dollars more expensive. It has a comfy sofa you can sleep in, and it's so much nicer! I couldn't believe the difference 20 dollars makes!From the size difference alone, I... More

See 2 more reviews by fahmiab for Sanur

Dear Fahmiab, Warm Greetings from Mercure Resort Sanur Thank you for taking your time to tell us about your experience at our resort. Your concern on our staff service has been remarked for our further review. We believe that this will serve as an encouragement to our team to ameliorate our service and prevent future occurrence. It is our hope... More

dckj1313

Shanghai, China

5 reviews

3 hotel reviews

“Second visit”

Reviewed April 26, 2013

This was my second visit to this hotel this year. I was so impressed with my first visit I wanted to stay again and have just returned after an 8 day stay there. The reception area is having a new thatch roof built so it is closed and off limits and I think this should be included in any advertising... More

dckj1313 has 1 more review of Mercure Resort Sanur

“A pleasant surprise”

Reviewed February 5, 2013

Dear Dckj1313, Warm Greetings from Mercure Resort Sanur We very much appreciate your willingness to share about your recent stay at our resort. It is truly a pleasure to receive a positive feedback. Your concern on the outsider guests who engage our facilities is highly appreciated. We have shared your comment to our team for further review and investigation. Thank... More

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Mercure Resort Sanur Hotel, Bali

Mercure Resort Sanur

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