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All 64 Sanur hotels

Mercure Resort Sanur

4.0 of 5 Hotel   |   Jalan Mertasari | P.O. Box 3476, Sanur, Denpasar, Bali 80034, Indonesia
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Ranked #29 of 64 hotels in Sanur
A recent review
3 of 5 stars reviewed today
John D Buderim
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1,169 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Malang, Indonesia
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Bali offers a lot of great thing for tourist. Mercure Sanur is one of them. Good hospitality and the facility makes every guest feels like home. Unique concept of the room makes this resort a little bit different than the other hotel

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

This was our second visit to this hotel, having stayed here for 3 nights in august 2013,. We were not disappointed in the slightest, from the moment we checked in, which was smooth, fast and efficient, we knew we had made the right choice. There really isn't anything not to like about this hotel , clean tidy spacious rooms ,... More

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MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in... More

Malang, Indonesia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in : we reserved 4 rooms and only three rooms are ready. But we got free upgrade to deluxe. Yeay. Food : the breakfast menus consist of bread, salad, juice, milk, cereal, egg station, bacon, sausage, crepes and 3 various asian menus. We have to ask for white rice to the waiter. I do hope for more various food... More

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MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in... More

Ruthin, Wales uk
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 14 nights in August 2014. Requested a room close to the beach and we were not disappointed. Had a part pool view from balcony and part sea from front door. There are 2 decent sized swimming pools which open early so you can have an early morning swim before breakfast. Our room was cleaned daily and towels... More

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MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, Thank you very much for your kind words. We have just put in 12 swimming bought buoys in front of the beach to try and keep the kite surfers and jet ski's away from the swimmers. We hope it helps. Kind Regards More

Budapest, Hungary
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Located in a quiet part of Sanur, with a huge garden and beach, you forget that this is a hotel with more than 100 rooms. Food was good, spa a bit pricey, free transfer to supermarket is provided. Room was excellent, especially the bathroom. Perfect choice for couples or families.

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MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, Thank you for your review. Great alternative to our professionally trained spa therapist are our local ladies who are located in front of the relaxation and meditation on the northern end of our beach. Kind Regards More

Jimbaran, Bali, Indonesia
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice hotel almost like staying in a secluded village however the decor was now a little worn and the AC was not powerful enough, was sweating most of the night, nice pool with fountains, was bit put off using again due to the lack of sleep

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MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in... More

Adelaide
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This end of Sanur is relaxed but with plenty of restaurants. The Mercure is a few hundred metres from the main area but access is easy either along the beach path or by the road. Hotel is comfortable and well equipped and the quality is average and as you would expect for a mid price range; if you want something... More

Was this review helpful? Yes 2
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Quiet hotel but room need to be renovated. We made reservation for 6 rooms but all scattered. Far away from downtown but charted a van to go around for dinner. We stayed there because the location close to a dive shop.

Was this review helpful? Yes
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in... More

Bali, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Love staying at Mercure...... Great position, it is the quieter end of Sanur........ great staff , beautiful grounds and the breakfast is more than enough and have always enjoyed sitting at the beachfront restaurant to start the day..... One thing that I experience at a lot of places ..is inconsiderate people who put their towels out on the daybeds by... More

Was this review helpful? Yes 1
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Traceyah48, Thank you for your review. Yes we do face the pool towel issue daily even with the notice on the wall at the pool counter starting what you have suggested. I have spoken with the team again today to address the issue. Thank you for bringing it back to our attention. Best Regards More

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Additional Information about Mercure Resort Sanur

Address: Jalan Mertasari | P.O. Box 3476, Sanur, Denpasar, Bali 80034, Indonesia
Phone Number:
Location: Indonesia > Bali > Denpasar > Sanur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Resort Sanur 4*
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 On the Beach Hotel in Sanur #12 Spa Hotel in Sanur #13 Luxury Hotel in Sanur
Hotel Class
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 
Number of rooms
189

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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