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Novotel Bali Nusa Dua Hotel & Residences

Travelers' Choice award winner
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Jl. Pantai Mengiat, BTDC Complex | PO Box 116, Nusa Dua, Bali 80363, Indonesia
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Airport Pickup&Breakfast
Best prices for: 1 room 1 guest
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Novotel Bali Nusa Dua Hotel & Residences
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Novotel Bali Nusa Dua Hotel & Residences
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1,791 reviews from our community

Traveler rating
    717
    742
    213
    83
    36
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977
426
40
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1791)
  • Mar-May only
    (439)
  • Jun-Aug only
    (501)
  • Sep-Nov only
    (423)
  • Dec-Feb only
    (428)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed here 3 times. The hotel has a great family atmosphere and the staff are very welcoming. The staff go to a great effort to involve you and your children in the hotel activities which makes the stat fun. The location is also good with shops and restaurants nearby. Also Nusa Dua being a quieter and beautiful area... More 

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed 2 nights on leisure. Overall, we are very impressed in all areas. Friendly staffs they always smile. Breakfast was awesome!! We enjoyed our first meal of the day at restaurant with great services and varieties of foods. Our room was great, super comfy bed and open area of bathroom <3<3!!! ... we spent a whole day on the... More 

Review collected in partnership with Accorhotels.com

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novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear tordueb, Warmest greeting from Novotel Nusa Dua Bali Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More 

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We first visited Novotel Nusa Dua last year, and decided to visit again, given that our boys (12 and 9yo) are able to safely snorkel at the Beach Club without a worry. This year we organised for a pickup from Denpasar airport directly through the hotel, for a very reasonable price of 400,000Rph (was a bus that seated the nine... More 

Was this review helpful? Yes 3
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear serialholidaymaker27, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. The most important element is that you had a memorable experience and we greatly appreciate on your overall compliments regarding to the resort. I sincerely hope you would return and... More 

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was a very nice place to stay- clean and safe. Amazing pool and nice, clean beach. For reasonable price we have stay in the residence with private pool which was a perfect place to relax after exploring Bali with the hired guide. The beach is very clean and comparing to Kuta which we have visited for few hours, Nusa... More 

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Adelaide, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a great family stay at the Novotel, was sceptical at first due to some reviews but can say it was clean, friendly and the food was good too. Pool area great and very peaceful surrounds. Fendi in the restaurant was very attentive and friendly. Stayed in a 2 bed 2 bath apartment with private pool! Look forward to staying... More 

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Petrel08, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am so pleased to hear that we were able to assist you with all of your needs during your stay at the same time we are happy to know that you loved the cuisine too. We greatly appreciate on your tremendous compliments upon our team for which... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Found the Novotel Nusa Dua residences to be quite outdated, venetian blinds in the rooms did not block out sunshine, woken very early - not good on a holiday!!! Sweeping early in the morning outside could be heard from bedrooms, not a lot of sound insulation, very noisy hotel. Pool was great, gym worked well too, great location a 5... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear 266georgieg, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. We are please to inform that some room refurbishment are on progress now and all the new rooms will be installed with proper curtain to block out... More 

Perth
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It is a really great place to stay for families. The food is really tasty, the pool is the best for kids you can possibly imagine, and it is really great value for money. Plus they have some good activities, and I loved the stretching class every morning, the aerobics, the gym was good, and lots of games you could... More 

Was this review helpful? Yes 2
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Warren5577, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your review and constructive feedback. Regarding our private beach, we provide shuttle every 15 minutes and it takes only 3 minutes. Kindly to inform that we are using 3rd party for internet connection which providing us the voucher, however based on request they may set... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I got a very good deal online for the one-bedroom suite we stayed at. Because it was a very good deal, my expectations were not high to begin with. I am not sure how this hotel makes it as a five star hotel. It is in dire need of an upgrade (which it is currently undergoing). The service is appalling.... More 

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Tokyo
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel. The hotel staff (especially Ms. Ari at the guest relations) are exceptionally friendly and helpful. There are several buildings that have rooms on this property and some of them are a little walk. Fortunately for us the weather was nice during our stay and the walk was very pleasant. The hotel has a shuttle that... More 

Was this review helpful? Yes 3
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear M H, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful review of our resort & we greatly appreciate on your tremendous compliments upon our team for which certainly I will share it with them especially to Ms.Ari. Your comments about the shower have been well documented and will certainly be looked into.... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good resort with friendly and attentive staff. The little things could do with some brushing up - i.e. - a bit stingy on the water bottles supplied (charges apply for additional bottles on a daily basis!) - The card/token system for beach/pool towels is a bit tedious On the positive, the quality of food is good and very reasonably priced

Was this review helpful? Yes 2
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Bhuwan R, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. Kindly to inform that we do provide clean pool towel daily for our pool and private beach, therefore to assure the flow of the towels we create the pool... More 

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