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Novotel Bali Nusa Dua Hotel & Residences

Travelers' Choice award winner
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Jl. Pantai Mengiat, BTDC Complex | PO Box 116, Nusa Dua, Bali 80363, Indonesia
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Novotel Bali Nusa Dua Hotel & Residences
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1,890 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
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Sydney, Australia
Level Contributor
120 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stay here regularly and will continue to do so as i like the location, the staff are always friendly and helpful and the restaurant has a good selection of food. The only current downside is the shopping centre underneath is being renovated so works occur from 7am to 7pm every week day with shorter hours on weekends. I was on... More 

Was this review helpful? Yes
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Novotel with my wife, two kids (8 & 11) in a one bed room suite and connected deluxe room. The rating of four star is correct. Firstly we were really happy with the room sizes. The connected room layout was great and gave us the privacy and peace and quiet needed! Huge balcony, 3 TV's across the... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at novotel bali nusa dua hotel 7 nights, we booked 2 deluxe rooms and they updated us to suits!!! We had lovely staying there, the only negative point about room was bathroom that any time we used the shower water came outside the bathtub!!! Swimming pool was fantastic! The hotel had regular shuttle bus to the beach and... More 

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Ghazal Z, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Thank you. Kind regards, Mrs.Severine Krawec... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Have stayed in 2 bedroom apartment over two consecutive years and continue to be happy with hotel. We have young children and the space inside the rooms was great plus the big grassed area to kick the ball. Beach club pizzas great as was themed seafood dinner at beach club. Good playground for kids but kids pool needs updating, as... More 

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novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear cmulligan23, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your precious comment that is posted through TripAdvisor. Your comments about kids pool facilities have been well documented and will certainly be looked into, really appreciate your feedback as this is our best resource for improving guest service. Please feel free to contact us directly... More 

Tangerang, Indonesia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is very well maintain and in a good Location. Benefit for stay at this hotel is Our Family can relax on the Novotel's Private Beach. Room is big with, Room decoration is somehow good but some of furniture need to be repair in our room. My daughter is very happy to stay at this hotel Whole overview for my... More 

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novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Hady124, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. In relation to your comment about our room furniture, we’re pleased to inform you that we have already done some renovations... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We just had great time photo sessions @Novotel Nusa Dua, Bali with Global Photography.. Good services, excellent and friendly ... the best of all is good price..☺ Many thanks to the Boss for all compliments....😄 *Room 9303B*

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Sarinah C, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. Kind regards, Mrs.Severine Krawec General Manager Novotel Bali Nusa Dua Hotel & Residence More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Myself, my husband and our two children stayed here in Aug 2014. We hd a 2 bedroom apartment - so much space! We had 2 bedrooms, two bathrooms, kitchen, lounge, dining, 2 balconies - it was exactly what we needed! The resort is in a great location in Nusa Dua - there is a free shuttle to the Bali Collection... More 

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novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Nicole C, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful review of our resort. I am so pleased to hear that we were able to assist you with all of your needs during your stay at the same time I am happy to know that you loved the cuisine too. I sincerely... More 

Melbourne, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 6 nights in a two bedroom pool villa with our 2 teenagers. Good value , hotel is just starting to show its age but has a good pool and beach club in a good Nusa Dua location. Room is comfortable and well appointed with a nice outdoor area and small plunge pool . Staff at the hotel are... More 

Was this review helpful? Yes 1
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear SteveandJanet_13, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful review of our resort, I am so pleased to know that all the family member had a good stay with us. In regards to the bar service, the department head would refresh the staff training on procedure for the improvement. Please feel free... More 

Manchester, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel in Nusa Dua. Great for kids, lots to do during the day and very good swimming pools. Great staff, especially the guys and girls round the pool, all really friendly and interactive with guests. We stayed on a one bedroom apartment which was huge with a dining area, kitchen and big balcony overlooking the pool. Private beach was... More 

Was this review helpful? Yes 1
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear jimjam76, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, It is delighted to learn that your stay with us was a pleasant one which left you with such wonderful impression of our resort. No words can describe how excited we were to read your positive review. Furthermore, I would like thank you for choosing us again on... More 

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