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All 42 Nusa Dua hotels

Novotel Bali Nusa Dua Hotel & Residences

4.0 of 5 Hotel   |   Jl. Pantai Mengiat, BTDC Complex | PO Box 116, Nusa Dua, Bali 80363, Indonesia
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Ranked #26 of 42 Hotels in Nusa Dua
A recent review
3 of 5 stars reviewed 2 days ago
Brenda-Marco Utrecht, Utrecht, Netherlands
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1,597 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Utrecht, Utrecht, Netherlands
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Should be à 4or 5star hotel. Rooms are worth it. Beautiful, lots of space. Great bed and vers Nice bathroom. Swimmingpool is oké, Nice small (!) gym and good food in THE restaurants. But, high prices for food and beverages. And the staf is not more than 3 stars.at least the ones in the restaurants. Some of them don't speak... More

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Brenda-Marco, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Firstly, we would like to apologize for the service and other inconveniences you experienced during your stay with us. Thank you for pointing out some details in regards to our service and facilities that we can use as guidelines to improve our level of service in the future.... More

Melbourne, Australia
1 review
1 of 5 stars Reviewed 2 days ago NEW

I checked out of this hotel last night after 7 nights stay 21-28 October 2014 and will never return to this place. From the beginning of my stay it was a huge letdown. Staff more qualified to work in a Backpackers hostel than a 4 star resort. Customer service was not part of there policy, staff English is terrible adding... More

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Vanessa T, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am terribly disappointed that your visit was less than acceptable and that you have left with a poor impression of us. Clearly, this is not what you or we had envisioned for your stay. Please accept my sincere apologies on behalf of our team. Your feedback... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

My husband and myself enjoyed staying here. The staff couldn't do enough for you, nothing was too much trouble. A great breakfast was had each morning with all the food selection you could imagine. The motel was close to other restaurants if wanting to eat out and many shops where you can test your bartering skills. The are was quiet... More

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novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Sir/Madam, Warmest greeting from Novotel Nusa Dua Bali Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our family stayed in a very spacious 2-bedroom apartment through APVC for 10-days in September 2014. We had a great time and had some great food in the restaurant as well as the beach restaurant. All meals very reasonably priced. There are also many nearby restaurants that are very cheap and the free shuttle bus takes you there. It was... More

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear lain M, Warmest greeting from Novotel Nusa Dua Bali Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to... More

Perth, Western Australia
Top Contributor
108 reviews 108 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed in a timeshare apartment through APVC and will never stay again. Only good thing was the staff who were lovely and tried there best. If you have a time share and are offered block 9 or especially room 9309 do yourself a favour and stay elsewhere. It is definitely not worth 5000 points for a week here. The block... More

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Sir/Madam, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, We would like to take this opportunity to sincerely apologize for any inconvenience our service may have caused you. Your comments about the APVC apartment have been well documented and will certainly be looked into. Even though we are in different management, we shall together discussed it further... More

Singapore
Top Contributor
81 reviews 81 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed 2 nights in a 3-bedroom villa with a private pool, with extended family and kids. The rooms and the villa itself was ultra-spacious with all the amenities you'd want, including a small kitchenette. The hotel ambience was excellent, and the kids club and kids spa were real treats for the young ones (hair braiding, nail spa for kids... More

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Sir/Madam, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am really feeling overwhelmed with your review and thank you for taking the time to post it on Trip Advisor. The most important element is that you had a memorable experience and we greatly appreciate on your overall compliments regarding to the resort. I sincerely hope you... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

we stayed in this hotel in our summer break for 3 days. Great for family with children catering from young to old. Hotel offers a vast selection of activities and a beautiful beach is just about 5 mins away by hotel provided shuttle bus. Good value for money and a fun place to be. Food however is simple and probably... More

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novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Terrysng, Warmest greeting from Novotel Nusa Dua Bali Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More

Sydney, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for three nights and had an awesome time. The staff are really friendly and go out of their way to help. The breakfast is amazing with a chef dedicated to making eggs which ever way you wish. Its close to a beach (for me any way 5-10 minute walk) where you get great massages for next to... More

Was this review helpful? Yes
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Sir/Madam, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. I sincerely hope you would return and look forward to the time I can welcome you back. Sincerely yours, Benny More

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Additional Information about Novotel Bali Nusa Dua Hotel & Residences

Address: Jl. Pantai Mengiat, BTDC Complex | PO Box 116, Nusa Dua, Bali 80363, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bali Nusa Dua Hotel & Residences 4*
Number of rooms: 175
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Also Known As:
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences

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