The hotel itself is very nice. It took us 20 mins to check in & we gave our rewards card straight up so they had our details on file. The room size was great, 1 bedroom apartment. Cob webs in the corners of the rooms, and our bed was 2 singles pushed together...not what was requested. We stayed 3 nights,...
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Dear brissy2012,
Greetings from Novotel Bali Nusa Dua Hotel & Residences!!
We thank you for your review posted at TripAdvisor.com. it is a pleasure to received a constructive feedback.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures...
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