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Novotel Bali Nusa Dua Hotel & Residences

Travelers' Choice award winner
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Jl. Pantai Mengiat, BTDC Complex | PO Box 116, Nusa Dua, Bali 80363, Indonesia
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Novotel Bali Nusa Dua Hotel & Residences
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Novotel Bali Nusa Dua Hotel & Residences
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1,926 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1926)
  • Mar-May only
    (480)
  • Jun-Aug only
    (594)
  • Sep-Nov only
    (423)
  • Dec-Feb only
    (429)
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Hornsby, Australia
1 review
5 of 5 stars Reviewed today NEW

Great all-round family resort set in beautiful Nusa Dua. Staff were always friendly and smiling ready to help out with whatever they could. Special mentions go to..... Gerilyano Tomodok - Took excellent care of our kids in kids club. Nanik - the PT. Lionk - the bartender who was happy to blend protein shakes for us Adiari - F&B The... More 

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Victoria
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here in July with our 3 children aged 12, 9 and 6. We had booked a 2 bedroom apartment but on arrival were upgraded to a 3 bedroom. This wasn't an apartment it was more like a house. We had 3 bedrooms each with own bathroom. A huge kitchen, dining and living area on the ground floor. It... More 

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novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear FarawayVictoria, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive & constructive feedback. Your comments about the Food & Beverage Service will certainly be looked into. We appreciate your feedback as this... More 

Limerick, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had ten days in the Novotel Nusa Dua both last year and again this year. We had the most relaxing holiday in idyllic surroundings being looked after by the most friendly people. The best souvenir we have is a wonderful photo album. Photos taken by a professional photographer as a service in the hotel. We thought it was a... More 

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novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Margaret1942, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful feedback at the same time thank you for having chosen us as part of your holiday destination whilst you are in Bali. To us, the most important element is that you had a memorable experience and we greatly appreciate on your overall compliments... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a nice hotel surroundings inside with big room, good service,good food. One things is not so good is that to go to the beach you have to use a shuttle bus. This hotel actually do not have a private beach.

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novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Rudianto A, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am happy to know that we were able to assist you with all of your needs during your stay & to know that you loved the cuisine too. In regards to your review that we don't have private beach, kindly to clarify that we do have... More 

Western Australia, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me, my mum, dad and brother stayed at this hotel for 9 days. The rooms were amazing, always clean and the cleaners did an amazing job. The waiters Witri, Bayu, Belly and Fendi always attended us for lunch and dinner, and all the way into the late evening when we would sit around the pool having drinks. They would share... More 

Was this review helpful? Yes 2
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear claydejong8, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am really feeling overwhelmed with your review and thank you for taking the time to post it on Trip Advisor. The most important element is that you had a memorable family holiday experience and we greatly appreciate on your overall compliments regarding to the resort, especially to... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

stayed in novotel with my family of four for 3 nights in their deluxe room. the room suit us well and the staff was also friendly (typical balinese). had a little turn down at the breakfast (not as good as i expect from a 5 stars hotel) but overall it was an amazing experience to stay there.

Was this review helpful? Yes 1
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear RioBaskoro Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you very much indeed for taking the time to share your recent experience with us. We appreciate receiving feedback and it is always shared with our team here. Your comments about the breakfast have been well documented and will certainly be looked into. We appreciate your feedback... More 

Jakarta, Indonesia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for weekend getaway. Room was newly renovated with huge bathroom with separate tub and shower. The hotel itself arranged by several separated buildings and during the night the yards between building is quite dark and spooky. Swimming pools are nice. And so is the garden. There is a private beach club nearby with regular shuttle where you can... More 

Was this review helpful? Yes 1
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear muchlishakim, Warmest greeting from Novotel Nusa Dua Bali Hotel & Residence, We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Not overly impressed with the hotel. We booked for a family of 4 (children aged 7 and 10) and selected a one bedroom apartment. It was expected that one child sleep with parents in double bed and that the day bed be converted to a single bed. I had to talk to the manager to get a extra single bed... More 

Was this review helpful? Yes 4
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Kim H, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you very much indeed for taking the time to share your recent experience with us. We appreciate receiving feedback and it is always shared with our team here. Regarding bedding description, the information already well informed on our website, however we are pleased to set up... More 

Hotel Review Summarization

What travelers say

  • Private beach(15)
  • Kid Club(14)
  • Shuttle buses(13)
  • Pause cafe(10)
  • Bedroom apartment(9)
  • Circle K(9)
  • Pool area(6)
  • Golf course(6)
  • Very good(6)
  • Ground floor(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,196 photos of this hotel

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Bathroom (44)
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Amenities (56)
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Beach (7)
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Deluxe Room (18)
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One Bedroom Suite (31)
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Pool (11)
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Restaurants and Bars (28)
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The Hotel (37)
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Three Bedroom Suite with Pool (71)

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Hotel & grounds (16)
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Pool/beach area (10)
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Room/suite (18)
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Business center/function rooms (4)
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Dining (8)
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Family/play areas (1)
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Bathroom (1)
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Other (9)
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