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Novotel Bali Nusa Dua Hotel & Residences

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Jl. Pantai Mengiat, BTDC Complex | Grigol Robakidze N66, Nusa Dua, Bali 80363, Indonesia
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1 room 1 adult
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Novotel Bali Nusa Dua Hotel & Residences
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2,185 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel located at good place and nice surrounding complex which is Nusa Dua. Near the beach. The hotel design looks like luxury apartment. Very nice garden inside the hotel though a little bit too much mosquitoes, so make sure to close the doors and windows from dusk till dawn. And good services too. The only backward to us is... More 

Helpful?
Thank Hesadrian
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Hesadrian, Your feedback is truly valued and I would like to thank you for sharing your experience with us. Your comments about the food have been well documented and will certainly be looked into. However, kindly note that our chef is a professional chef who carefully choose the ingredients in the market to create the different menus in the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Everything was all good from staffs, room and the pool. Loved the nature around the hotel which is very relaxing. Will definitely come back here again. Free Shuttle bus to nusa dua beach every 15 minutes. Koi pond is so beautiful full with healthy kois.

Helpful?
Thank May P
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear May P, Thank you for your wonderful feedback at the same time thank you for having chosen us as part of your holiday destination whilst you are in Bali. The most important element is that you had a memorable experience and we greatly appreciate on your overall compliments regarding to the resort even you also notice our Koi pond.... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here with our two children for 7 nights. We purchased a scoopon and for this reason of a discounted stay it was worth it. If i had paid full price i feel i may have been more dissapointed. The apartment itself was a great size. The balcony is great also. 2 main issues in the 1 bed apartment... More 

Helpful?
Thank KATY P
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear KATY P, I apologize that your stay was uncomfortable. I have discussed with the department concerned to avoid this happening again. Regarding the room, I am sorry to know that you found it was inconvenience, kindly to inform that we have 2 bedroom suite which may more suitable for family with children so they will have their own room... More 

Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

I'm stayed one night in this hotel. Staff hospitality are poor for us. Very different from Pullman Kuta. The staffs very kind, humble and good. Room condition contain a lot mosquitos. The staff hospitality need improvement

Review collected in partnership with Accorhotels.com

Helpful?
Thank Uyok
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Uyok, I am terribly disappointed that your visit was less than acceptable and that you have left with a poor impression of us. Clearly, this is not what you or we had envisioned for your stay. Please accept my sincere apologies on behalf of our team. Please rest assured that we will work diligently at improving the overall guest... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

We staid at the resort from the 26 of December till the 12th of January. Accomodation was great. All the people working at the resort were exceptionally friendly. Service at the Blue bar was great and kids club was fantastic. Kids club is not big but people who work there make it so pleasant for children. Kids club had a... More 

Helpful?
Thank Luba G
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Luba G, I am so pleased to hear that we were able to assist you with all of your needs during your stay at the same time I am happy to know that you like our blue bar and kids club too. We greatly appreciate on your tremendous compliments upon our team for which certainly I will share it... More 

Sofia, Bulgaria
2 reviews
5 of 5 stars Reviewed 1 week ago

excellent hotel very nice for family or business. very good accommodation and location ,friendly staff good food and good compliment . wide pool good garden good kids program, value for money,nice feedback of management

Review collected in partnership with Accorhotels.com

Helpful?
Thank meiliyana_bg
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear meiliyana_bg, Thank you for your wonderful review of our resort & certainly I look forward to welcoming you back in the near future for another best experience. Kind regards, Mrs. Severine Krawec General Manager Novotel Bali Nusa Dua Hotel & Residence More 

Perth, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked the Novotel Nusa Dua for our snap honeymoon, really not sure what to expect. Not disappointed at all. The staff were so attentive, even welcoming us into our room with a decorative honeymoon swan and rose petals! Our Deluxe Room was well kept, had a pool view and looked modern. The shower worked a bit funny at first... More 

Helpful?
Thank 759alisas
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear 759alisas, Your feedback is truly valued and I would like to thank you for sharing your experience with us. I am so happy to hear that you had a great honeymoon experience and we are definitely looking forward to your upcoming stay with us. Kind regards, Mrs. Severine Krawec General Manager Novotel Bali Nusa Dua Hotel & Residence More 

Perth, Australia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed here with our two young sons. We rented a 2bdm apartment. Overall, we were very happy with our stay and would certainly consider staying again. For a very reasonable price we were able to rent a very large and spacious 2 bdm, 2 bathroom apartment, with kitchen, daily housecleaning and breakfast. The apartment was... More 

Helpful?
1 Thank AetMenvacances
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear AetMenvacances, Thank you for your patronage and constructive feedback, we appreciate receiving feedback and it is always shared with our team here. In regards to kids activities, I am sorry to know that we did not deliver it properly, I have conducted a meeting with the department concerned for review. For the improvement, we are planning to refresh our... More 

Darwin, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked the 1br suite which was spacious for 2 adults & 2 children (5&7). The pool, kids playground, wide variety of eating options including 24hrs room service & small shop at front of hotel & the awesome kids options at the spa & nearby beach make this the perfect place to stay & relax with young children. Wish we... More 

Helpful?
1 Thank TheBuchananFamily
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear TheBuchananFamily, It is delighted to learn that your stay with us was a pleasant one which left you with such wonderful impression of our resort. No words can describe how excited we were to read your positive review. We hope to welcome you back to in the very near future and hopefully that you can stay longer that time.... More 

Perth, Australia
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have travelled extensively and would rate this Hotel as 3.5 stars. The bathroom tiles were chipped & very few care products were provided (they usually are at 4 & 5 star Hotels) There was no separate dining room apart from the semi outdoor breakfast/lunch/dinner room. Range of food at breakfast was minimal & some food & crockery were continually running... More 

Helpful?
Thank dalger1430
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear dalger1430, Thank you very much indeed for taking the time to share your recent experience with us. We appreciate receiving feedback and it is always shared with our team here. In regards to the five star hotel, kindly to inform that it was issued by an independence and authorized company for star rating. However, I would like to express... More 

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