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Novotel Bali Nusa Dua Hotel & Residences

Travelers' Choice award winner
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Jl. Pantai Mengiat, BTDC Complex | Grigol Robakidze N66, Nusa Dua, Bali 80363, Indonesia
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1 room 1 guest
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Novotel Bali Nusa Dua Hotel & Residences
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1,965 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1965)
  • Mar-May only
    (480)
  • Jun-Aug only
    (633)
  • Sep-Nov only
    (423)
  • Dec-Feb only
    (429)
All months
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I'm staying here using my complimentary night from Accor. They upgraded my room into 1 bedroom suite with pool view. But I prefer my previous choice to stay at superior room because rhe suite is too big for myself. I cannot use the bathtub since it's keep leaking and the shower height maybe only 1 metre which make difficult to... More 

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear gmad5, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your feedback at the same time thank you for having chosen us as part of your holiday destination whilst you are in Bali. In relation to your comment about our room, we’re pleased to inform you that we have already done some renovations in the... More 

Gold Coast
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Reception area is just lovely. It's not over the top, not too ornate or tacky, just tasteful and gorgeous. The grounds here are sublime. The Pool area beautiful. The Breakfast Buffet was absolutely beyond imaginable. The food in general in the Restaurant was very reasonably priced and delicious. You don't need to eat in the adjacent Streets to save... More 

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Lynette B, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am really feeling overwhelmed with your review and thank you for taking the time to post it on Trip Advisor. The most important element is that you had a memorable holiday experience and we greatly appreciate on your overall compliments regarding to the resort. I sincerely... More 

Auckland, New Zealand
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

we had a one bedroom suite which was palatial in size and fitted out balinese style. our kids just loooved the kids club - mr g in particular made a real impression with our son. not an issue the beach being a short walk away, my son loved the regular van transport they provide. Food was average but what you... More 

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Alisha K, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am so pleased to hear that we were able to assist you with all of your needs during your stay at the same time I am happy to know that your kids love the kids club too. For sure, I will share your comment to Mr.... More 

Bunbury, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in the one bedroom suite overlooking the pool on several holidays which all have been nice. The suite is approx. 90sqm in size with a fully fit out kitchen, dining room table and chairs, lounge area and separate king size bedroom and huge balcony. The rooms are clean and provide everything we need. However, the rooms are... More 

Was this review helpful? Yes 1
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear tony532015, Thank you for your loyalty and continuous support & at the same time thank you for having chosen us as part of your holiday destination whilst you are in Bali. Regarding your comment about the need of an update, as you had may noticed during your stay, room refurbishment are on progress till the end of this year,... More 

Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The bathroom in the 1 bedroom suit was Room 7408 was well lets say I have stayed in 2 and 3 star hotels and had better the bathroom would flood and you needed to squat to get under it to wash your hair. We also had the deluxe room next door and the great thing was we could close the... More 

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear karen34882015, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I would like to thank you for taking your valuable time in posting your comment on tripAdvisor.com. Regarding the room change, I am sorry to know that we cannot accommodate your request due fully booked condition as I am sure that my team will be happy to assist... More 

Mumbai (Bombay), India
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Me & My Husband was warmly welcomed upon arrival with a welcome drink. The room was clean and well ventilated. Room had attached bathtub & spacious bathroom .Breakfast had wide variety and we enjoyed every bit of it. Pricewise it was decent.

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear stutiagr91, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your precious comment that is posted through Trip Advisor & I sincerely hope to welcome you again in the near future. Kind regards, Mrs. Severine Krawec General Manager Novotel Bali Nusa Dua Hotel & Residence More 

Mount Macedon
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely staff. Pools were good (although the "kids" pool is really small and in a really crap location). We got upgraded to a 1 bedroom suite (without asking), which was lovely. Room was pretty good - clean & roomey. Free wifi. Only negative is the food.....it was actually terrible (well, dinner was). We both ordered steak and it was inedible.... More 

Was this review helpful? Yes
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear RubyMountMacedon, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you very much for your constructive review. It was a pleasure to know that you like the room upgrade. In regards to your concern about the food, we do apologize and I will personally review with the chef to make sure it serve well in the future.... More 

A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

It's too crowded. Too crowded at the private beach, too crowded at the pool area for the deck chairs, too crowded at breakfast. Unless you are at breakfast bet latest 7-8am , be prepared to wait for your table and it's vacation time for everyone. No one will rush through their leisure breakfast for you . And rightly so... I... More 

Was this review helpful? Yes 1
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Sir/Madam, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I have reviewed your comments regarding your recent visit to and I am terribly disappointed that your visit was less than acceptable and that you were left with a poor impression of us. Please accept my sincerest apologies on behalf of our team. Your feedback will be a... More 

Hotel Review Summarization

What travelers say

  • Private beach(15)
  • Kid Club(14)
  • Shuttle buses(13)
  • Pause cafe(10)
  • Bedroom apartment(9)
  • Circle K(9)
  • Pool area(6)
  • Golf course(6)
  • Very good(6)
  • Ground floor(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,244 photos of this hotel

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Hotel & grounds (115)
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Bathroom (44)
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Amenities (56)
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Beach (7)
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Deluxe Room (18)
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One Bedroom Suite (31)
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Pool (11)
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Restaurants and Bars (28)
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The Hotel (37)
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Three Bedroom Suite with Pool (71)

Management photos: Courtesy of the property manager

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Hotel & grounds (16)
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Room/suite (18)
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Business center/function rooms (4)
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Dining (8)
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Bathroom (1)
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Other (9)
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