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Novotel Bali Nusa Dua Hotel

5.0 of 5 Jl. Pantai Mengiat, BTDC Complex | PO Box 116, Nusa Dua, Bali 80363, Indonesia
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Novotel Bali Nusa Dua Hotel
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Novotel Bali Nusa Dua Hotel
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1,643 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • Indonesian first
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    (380)
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    (423)
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    (339)
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Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just stayed five nights in Bali and couldn't wish for a better place to stay. The staff are fantastic and genuinely willing to help. The Spa is excellent: wonderful massages and facials ( husband and wife). Restaurant food, especially breakfast, was great. However, the best thing was the romantic dinner we had in the poolside gazebo. There are two set... More 

Was this review helpful? Yes 2
Sydney
Top Contributor
166 reviews 166 reviews
39 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in a 2 bedroom pool villa for 5 nights. It was very spacious, the kitchen was fully equipped, we had a flatscreen TV with movie channels and the pool was excellent (although the main resort pool is fantastic so we probably didn't spend as much time in our private pool as we would have had the resort pool... More 

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Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago NEW

Staff are friendly.Location is great and Nusa beach is one of the best beaches in Bali.Breakfast is so delicious with great varities. So you can try a lot of food too as some as Japanese . Has great varities for Halal food too.Toilett is sooooo big & luxuirous. With a small beige leather lounge in it :) A small shopping... More 

Was this review helpful? Yes
Warrnambool, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Happy faces all day everyday. Staff very very good. 3 br 3 bathroom pool suite. You couldn't want for anything more. Good selection of free activities every day. Teens liked the gym. Close to good selection if local and international restaurants. Daniels warung small and local cafe and Nice& clean laundry at back gate very good. Mai mai restaurant our... More 

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel, responded to this review

Dear NitaB61, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am so pleased to hear that we were able to assist you with all of your needs during your stay at the same time I am happy to know that you enjoy the free activities conduct by our recreation team. I sincerely hope you would return and... More 

Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

If we were to go back to Bali, would we stay here again? Yes. How refreshing to see a hotel that is run for the benefit of its customers and not just the company's bottom line. My pet peeves were absent here. The t.v. and its remote worked like my home set. The remote worked! Then wifi access, a real... More 

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel, responded to this review

Dear bob w, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am really feeling overwhelmed with your review and thank you for taking the time to post it on Trip Advisor. Certainly I look forward to welcoming you back in the near future for another memorable holiday experience. Kind regards, Benny Front Office Manager More 

Perth, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

We have stayed at this resort numerous times however I think it is getting a bit tired. I can understand the reason some people like coming back to a particular hotel/resort, year In - year out because they are familiar with it however I think this resort could do with some up dating. Negatives - the room towels are thin,... More 

Was this review helpful? Yes
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel, responded to this review

Dear mre07948, Thank you for sharing your concerns following your recent visit to Novotel Bali Nusa Dua Hotel & Residence. I apologize for the inconvenience you experience in some particular area during your stay with us. I also want to take this opportunity to inform that starting on next year we shall do room refurbishment in order to update and... More 

Perth
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Every year I visit Bali from the end of November to early December. It could be with friends or family. This year it was a mixture of both. Novotel bali Nusa Dua has dropped in its 4.5* rating. Let's start with my room no. 6402 although a nice size the sheets were grey instead of white, the curtains falling off... More 

Was this review helpful? Yes 4
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel, responded to this review

Dear pattyPerth, Firstly, we would like to apologize for the service and other inconveniences you experienced during your stay with us. Thank you for pointing out some details in regards to our service and facilities that we can use as guidelines to improve our level of service in the future. In regards to your concern about the air condition, we... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for five nights couldn't ask for a better hotel, first time in Bali and a great first experience. Food was excellent, service excellent and the facilities were excellent. I would thoroughly recommend staying here. The day spa was fantastic for both of us, the pool was great, loved the breakfast in the morning. Bali collection down the road... More 

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel, responded to this review

Dear Rachele M, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful review of our resort and the service. It was a pleasure to know that your first stay experience in Bali was a great one. In regards to your feedback of the couches in the lounge, we’ll share to the department concerned to... More 

geelong
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this is the third time we have stayed at novotel nusa dua bali .... why here you may ask ?...its a beautiful relaxing place to stay....definitely friendly and safe from the time you book in to the day you leave for home.... food is delightful with many choices each evening... the breakfast would suit any visitor from any where in... More 

Was this review helpful? Yes 1
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel, responded to this review

Dear deekesdog, I genuinely thank you for your continuous support and loyalty toward Novotel Bali Nusa Dua Hotel & Residence.I hope that I can welcome you on your next 4th stay. Sincerely yours, Benny Front Office Manager More 

Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed the Novotel Nusa Dua. I must admit it wasn't as nice as I expected But I was comparing to the Laguna Where We had been previously. We really only stayed there becuase We were told the Sofitel was not fully finished. We used our Accor membership when dining. So it made the food cheaper, so We ate in... More 

Was this review helpful? Yes
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel, responded to this review

Dear Kirsty L, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. Please rest assured that we are taking the appropriate measures to address your concern is some areas. I sincerely hope you would return and look forward to the time... More 

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Additional Information about Novotel Bali Nusa Dua Hotel

Address: Jl. Pantai Mengiat, BTDC Complex | PO Box 116, Nusa Dua, Bali 80363, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Bali Nusa Dua Hotel 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Hotel Style:
#12 Business Hotel in Nusa Dua
#16 Family Hotel in Nusa Dua
#18 Spa Hotel in Nusa Dua
#19 On the Beach Hotel in Nusa Dua
#23 Luxury Hotel in Nusa Dua
#23 Romantic Hotel in Nusa Dua

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