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All 42 Nusa Dua hotels

Mercure Bali Nusa Dua

4.0 of 5 Hotel   |   Jl. Nusa Dua Selatan | Lot SW 03, Nusa Dua, Bali 80363, Indonesia
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Ranked #32 of 42 Hotels in Nusa Dua
A recent review
5 of 5 stars reviewed 2 weeks ago
us_tha801
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222 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
79 reviews 79 reviews
44 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed 1 week ago

I recommended the Mercure Nusa Dua very highly in an earlier review. Alas, with more paying guests at its doorstep, this hotel is tripping on the way to the bank. Everything I wrote previously about the property? They've reversed it. A cheap room becomes an awful value when you cannot sleep because of elevator and hallway noise and cigarette smoke... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time stay in this hotel for 4 nights. Arrived at the airport and pick up by its airport representative and when I reach hotel, the receptionist (sorry I forgot her name) was very warmth and friendly. Since I need to wait for my room to be ready (I arrive quite early), I decide to take lunch at Soka Restaurant... More

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time stay in this hotel for 4 nights. Arrived at the airport and pick up by its airport representative and when I reach hotel, the receptionist (sorry I forgot her name) was very warmth and friendly. Since I need to wait for my room to be ready (I arrive quite early), I decide to take lunch at Soka Restaurant... More

Was this review helpful? Yes 2
Perth, Western Australia, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first time to Bali and the hotel we chose was spot on. The rooms were clean, the restaurant was excellent, the service we got was second to none. The staff are so friendly and accommodating. It is easy access to the beach by shuttle bus or a ten minute walk, small markets around the corner which are... More

Was this review helpful? Yes 2
Management H, General Manager at Mercure Bali Nusa Dua, responded to this review

Dear Sharon N Thank you for your post on Trip Advisor. I appreciate your kind feedback and I will share it directly with the team. Warm Regards Ben Patten General Manager More

Perth, WA
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just come back from 3 nights here. As many reviewers have said the rooms are small; but I found them very functional and comfortable. Had a ground floor unit with a terrace. The terrace area again was small, but very private. There are larger gazebos strategically paced around the property that you could easily use (as I did on a... More

Was this review helpful? Yes 2
Management H, General Manager at Mercure Bali Nusa Dua, responded to this review

Dear Derek08 Perth_WA Thank you for your post on Trip Advisor. I am pleased that you enjoyed your stay here. Our rooms are great value for money, many with terraces or balconies and our grounds are expansive so you can always find a quiet spot to relax - as you did! We accommodate guests from around the globe and unfortunately... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room is rather small with no separate bathroom area. Entry to shower and toilet are separated with the sink outside. The room has no carpet and so is the walkway outside. Hence, noises are magnified with people walk pass your room or when chairs are moved by the occupant above the room. However, the room has a modern looking... More

Was this review helpful? Yes
Management H, General Manager at Mercure Bali Nusa Dua, responded to this review

Dear Cheerio88 Thank you for your post on TA. Our rooms are of functional size and designed for maximum useable space. As you note they are modern and not too small. Our pools are fantastic and great that we have 3 for different purposes! I note your comments about footsteps etc outside the rooms. I am currently reviewing what measures... More

Perth, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Having stayed at both Santika and the Mercure there are pros and cons for both. The grounds at Mercure at better and the pool area is better, however that's where it ends. The configuration of the rooms are weird and very small, the fridge is only a cooler bar, the linen had stains, the breakfast is average at best, but... More

Was this review helpful? Yes
Management H, General Manager at Mercure Bali Nusa Dua, responded to this review

Dear GDog60 Thank you for your post on Trip Advisor. I am sorry that you did not enjoy all elements of your stay at our hotel. We are currently trying to improve 'whats inside' to ensure that all guests have a great stay. Warm Regards Ben Patten General Manager More

Tamworth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 21, 2014

Loved this place great food great staff good for couples lovely pool and gym very friendly people and staff close to shops restaurants great location. This place is quiet and very enjoyable for couples sit by the pool and read swim drink or sun bake.

Was this review helpful? Yes 1
Management H, General Manager at Mercure Bali Nusa Dua, responded to this review

Dear Mr H Crossley Thank you for your post on Trip Advisor. I am delighted that you enjoyed your stay and hope that you'll stay with us again when your next in Bali. Warm Regards Ben Patten General Manager More

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Additional Information about Mercure Bali Nusa Dua

Address: Jl. Nusa Dua Selatan | Lot SW 03, Nusa Dua, Bali 80363, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Bali Nusa Dua 4*
Number of rooms: 201
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Also Known As:
Mercure Bali Nusa Dua

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