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All 43 Nusa Dua hotels

Grand Hyatt Bali

4.5 of 5 Hotel   |   Kawasan Wisata Nusa Dua | P.O. Box 53, Nusa Dua, Bali, Indonesia
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Ranked #22 of 43 Hotels in Nusa Dua
A recent review
4 of 5 stars reviewed 2 days ago
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1,551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
37 reviews 37 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good points: Spacious rooms, great views, beautiful lush gardens and pools. One of the staff, Armik, at Garden Cafe, was friendly and helpful. She returned a wallet left in the cafe, with everything untouched. Thank you for your warmth and honesty. The food at Garden cafe was good, too, but pricey. Not-so-good points: Food hygiene at Watercourt must be improved.... More

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Ichtegem, Belgium
Top Contributor
288 reviews 288 reviews
32 hotel reviews
398 helpful votes 398 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel! We were here on our honeymoon nine years ago and it was superb! Friendly and motivated staff, delicious food, beautiful building. The swimming pools are splendid and exotic! Big rooms with great hospitality. You feel like a king and queen, we want to go back sometime! Terimah Kasih Bali!

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Seattle
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was here for a business conference. I was offered an upgraded room on a top (4th) floor (2428) with a beautiful view of a separate garden pool and ocean. Check in was great, but it is very hot and there is no AC in the lobby, so if you arrive in business attire, it can be traumatic. The rooms... More

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GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear dg3225, Thank you for giving us the opportunity to host you and your colleagues and for sharing the details of your stay. It’s wonderful know that you experienced the Hyatt product that was just “well done overall with great service and smiles” as you have beautifully expressed. I sincerely apologize for the inconvenience you encountered with temperature in some... More

Montecito, California
Top Contributor
114 reviews 114 reviews
77 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a very nice hotel. The room I had in the 3207 was sort of facing the ocean over a pond and a lawn really about the farthest you can be from the ocean and call it an ocean view. Would probably not pay the upcharge for this room. The rooms have comfortable beds big showers and tubs good... More

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GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear jimnick, Greetings from the island of Gods and thank you for your detailed review. It is a pleasure reading your feedback. I also appreciate your constructive comments regarding some aspects that we could improve upon. We all look forward to the privilege of serving you on a return trip to this fabulous island. Sincerely, Amrit Gurung Director of Rooms More

North Carolina, USA
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Besides being a fabulous resort with great rooms and beautiful surroundings right on the beach, i experienced a high level of service after leaving. i forgot my toiletry bag, and poor Ardalita Sovyan at the front desk had to struggle with international couriers making mistakes , wrapping content in bags , tracking the bag for me, etc. She did great... More

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GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear boholm, Thank you very much for choosing the Grand Hyatt Bali and for taking the time to post your review. It's gratifying to know that Ms. Lita ( from our Front Office/Guest Services Management team) and our associates have made your experience an extraordinary one. Please be assured that Ms.Lita and team have been recognized for their contribution. I... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We've just spent 8 nights at the Grand Hyatt in Nusa Dua, (wife and 2 kids) and have to say it's one of the best hotels we ever stayed at..First class facilities,great pools and restaurants.Service was spot on! ..Highly recommended!. My only gripe...Happy Hour should have a choice of all cocktails not a limited list with mainly vodka offered!.

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GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear PST63, Greetings from the Island of Gods. Thank You for taking the time to share your feedback on tripadvisor. I am delighted that you experienced our commitment to deliver genuine and sincere service. My colleagues are elated to hear that Grand Hyatt Bali is “one of the best hotels you ever stayed at”. I appreciate your constructive feedback regarding... More

Singapore, Singapore
Top Contributor
58 reviews 58 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I was on a business trip and girlfriend joined me before we move to another hotel. I am not a big fan of these big resorts where I need to walk long distances to go to the lobby or have breakfast, so is my GF. It is not for active couples!! Room is big but badly designed. Staff were helpful... More

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GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear Ramy S, Thank you for taking the time to post your review. Your comments are much appreciated and I am sorry that the layout and structure of our resort was not to your liking. If we do have the opportunity, it would be a pleasure to welcome you back. Sincerely, Amrit Gurung Director of Rooms More

Manila, Philippines
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stay at the resort two days and one night. We booked a standard room, but I would not do that again, I would recommend booking a room with Grand Club privileges. This resort is big and the gardens are beautiful. The beach front is nicely laid out, but the beaches are not as good as Thailand and Philippines.... More

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GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear BackC08, Thank you for taking the time to share feedback from your recent stay. While I am sorry that beaches in Bali did not live up to your expectation , we are delighted to hear your overall experience at our resort was memorable. Appreciate your mention of our big and beautiful gardens, great pools and fantastic food and cultural... More

Singapore, Singapore
Top Contributor
86 reviews 86 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights at the Grand Hyatt Bali in November 2014 with the family and loved it. Pros 1. Lovely hotel in a huge compound and lots of space. We were told it has 750 rooms and is the largest resort hotel in Nusa Dua. For a hotel of this size and it was 90% occupancy when we were there,... More

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GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear Zefri_Alejandro, Thank you for choosing the Grand Hyatt Bali on your recent visit to the island and for taking the time to share your review. I appreciate you highlighting the top notch service of Mr. Oka and the Grand Club team. I am particularly pleased that your kids loved our pools - especially the water slide. Please accept my... More

Woodmere
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Pro's- amazing pool Great restaurants. Best part of hotel is staff, it's like your in a 7 star hotel, everyone knows your name, and so wanting to help with anything. Special shout out to lucas, he is incredible. Spa is one of the best in the world (and I've been to many) Con's Place is way to large. You can... More

Was this review helpful? Yes 1
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review

Dear Michael J, Greetings from the Island of Gods and thank you for choosing the Grand Hyatt Bali as your preferred resort destination. While I am sorry that the room and size of the resort were not up to your expectations, I am delighted to hear our sincere and caring associates have made your stay at our resort very positive.... More

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Additional Information about Grand Hyatt Bali

Address: Kawasan Wisata Nusa Dua | P.O. Box 53, Nusa Dua, Bali, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hyatt Bali 4.5*
Number of rooms: 636
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Also Known As:
Grand Hyatt Bali Hotel Nusa Dua
Grand Hyatt Nusa Dua
Hyatt Nusa Dua
Bali Grand Hyatt
Grand Hyatt Hotel Bali
Nusa Dua Hyatt
Grand Hyatt Bali Nusa Dua

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