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The Grand Bali Nusa Dua

Hotel website
Itdc Complex Nusa Dua Lot RA 6 | Jalan Nusa Dua Selatan No. 8, Nusa Dua, Bali 80363, Indonesia (Formerly Swiss-Belhotel Bali Aga)
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The Grand Bali Nusa Dua
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The Grand Bali Nusa Dua
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37 reviews from our community

Traveler rating
    9
    17
    4
    4
    3
See reviews for
11
15
2
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My husband and I spent 3 nights at the hotel, which has a beautiful garden and playful corners. Great layout with pool, beach, shopping corners and spa. The hotel understands to bring close the nature and it was just amazing to see from the hotel lobby how the birds are fishing for their breakfast! We loved the experience. The pool... More 

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Joinville, SC
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

We love this Hotel, nice and quite place, very friendly staff… The hotel was renovated few month ago, so its look new, clean and very comfortable. Nice and clean swing-pool… and also a very nice place for groups of people. and if you are looking for a honeymoon hotel this is the place.

Was this review helpful? Yes 1
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this review

Dear Linda P, Warmest greetings from the Grand Bali Nusa Dua…. First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali. We are happy to know that our staffs and services had made your holiday a memorable one. We would like to offer our most heartfelt appreciation for taking... More 

North Potomac, Maryland
Top Contributor
172 reviews 172 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 1, 2015

We stayed at this nice resort for a week and thoroughly enjoyed it. If it were right at the beach, it'd be a five star property. As it so happens, it's a bit of a distance away from the beach, but the resort has hourly shuttles to its private beach area complete with cabanas and bar where you can enjoy... More 

Was this review helpful? Yes 1
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this review

Dear Inbtravel, Warmest greetings from the Grand Bali Nusa Dua…. First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali. We are happy to know that our staffs and services had made your holiday a memorable one. We would like to offer our most heartfelt appreciation for taking precious... More 

Muntinlupa, Philippines
Top Contributor
72 reviews 72 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 31, 2015

The hotel has a Balinese grand lobby to welcome our early arrival. It was a low season so we were accommodated for an early check in. Room is very spacious with a mini balcony looking out to the garden. The layout of the bathroom is fit for a queen with a supersize mirror. The toiletries are not in plastic but... More 

Was this review helpful? Yes 4
Titik P, General Manager at The Grand Bali Nusa Dua, responded to this review

Dear 717Diwata, Warmest greetings from the Grand Bali Nusa Dua…. First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali. We are pleased to serve you during your stay. I am personally delighted to know from your comment that our associates serve with sincere and caring that have contributed... More 

Kuching, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 7, 2015

I recently had the misfortune of having booked 4 nights at the Grand Bali. A single word comes to mind, awful. Both the check in and check out was so unprofessional. The breakfast was limited. I love Indonesian foods but this was bland, with hardly any choices. The only positive at breakfast was the staff at the restaurant did at... More 

Was this review helpful? Yes 2
Titik P, General Manager at The Grand Bali Nusa Dua, responded to this review

Dear Mr. Liam, Warmest Greetings from The Grand Bali Nusa Dua, We would like to thank you first for have stayed with The Grand Bali Nusa Dua and thank you for your honest feedback. We regret that there were some aspects of the resort that did not meet with your expectations. Please kindly accept our most sincere apology. Your comments... More 

Noosaville, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 26, 2014

Mostly nice hotel budget friendly for Nusa Dua area but overpriced if your room allocation not good. We found the staff to be very nice like most Balinese people. However we wee there in November and the hotel was very quiet. We booked a premier room, our son booked a deluxe. We were placed at as far opposite ends as... More 

Was this review helpful? Yes 3
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

What stands out the most is the staff at grand mirage. Always accomodating, speaking very good English and understand the language barrier, always smiling and checking if you are enjoying yourself. This hotel offers all inclusive including 24/7 room service and alcohol and mini bar included A MUST! Also offers a wide range of activities, so much so did not... More 

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jakarta
Top Contributor
72 reviews 72 reviews
39 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 11, 2014

booked by my company, this hotel located nearby the nusa dua resort, while dont have a beach behind the hotel (as assumed), the limited number of staff and really average breakfast. reception staff seems not really understand on the facility like wifi and hotel area room is spacious, and clean, but need improvement on the hotel facility like swimming pool... More 

Was this review helpful? Yes 4
australia
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 20, 2014 via mobile

Every Sunday we spend on the hotel beach area and buy drinks etc. Today with my husband, who is from indonesia and my sisters family and daughter (her husband is also indonesian) we bought some rice and a staff with balding head & overweight in a dark green uniform aggressively came over and told us we had to leave or... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

The hotel grounds are beautifully designed and the decor is modern and luxurious without feeling too clinical, the rooms were bright and spacious even if the balcony was a little on the small side. The staff were wonderful and when a member of our party wasn't feeling well they sent us free cookies and treats. The hotel itself is situated... More 

Was this review helpful? Yes 1
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