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The Westin Resort Nusa Dua

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Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia
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The Westin Resort Nusa Dua
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The Westin Resort Nusa Dua
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932 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Top Contributor
56 reviews 56 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

After always staying in Seminyak and mainly in lovely villas we ventured this trip as a smaller group of friends and one older relative to Nusa Dua. What a refreshing change and so very different! For starters it's a comfy 15 min ride from the airport with little or no traffic (that's a first!) The Westin has been a great... More 

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Hong Kong, China
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Resort is too old n not impress, The worst thing is when the time I stay, it's under construction, morning since 7am, nite till 2am. Such unprofessional can't be accepted. Won't recommend n come back again. Location is enclosed area, nothing in at least 15mins walk distance.

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Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are staying here now and this resort is very relaxing, the staff are great ( like every where in bali) we are here for 4 nights of R&R and 4 nights is just right, this is a very different bali. The resort is wonderful the only fault I have is the day beds, they are just about all empty,... More 

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TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review

Dear Fleur C, Thank you for taking the time to share your recent experience with us. We are delighted to hear your kind compliments to our associates and their service delivery during your stay. We value your feedback in regards to the Dream Bed. They are very popular amongst guests and are reserved most of the days for a renewing... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Westin Resort in September for our honeymoon, it was by far the best place we have ever stayed. The resort is stunningly breathtaking. The beach was very clean. The staff were wonderful. The pool was clean and there were a good selection of restaurants around to choose from. They even offered us a complimentary delicious afternoon... More 

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TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review

Dear Sarahla 123, It is a pleasure to hear that you found our hotel to be the perfect choice for your honeymoon and that we were able to make your stay as comfortable, relaxing and a most pleasant place to be. We are really happy to hear that you are pleased the service and facilities at the resort including the... More 

Perth
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We try and get back to this hotel every couple of years. The pools are great and the gardens very pleasant. The beach is nice for a walk and we find the hotel relaxing. The staff are nice and rooms comfortable. The breakfast selection is good and services at the hotel excellent. Any problems are quickly resolved without issue. It... More 

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TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear sjbsteven, Thank you for taking the time to share your recent experience with us. We are delighted to hear your kind compliments to our associates and their service delivery during your stay. We are really happy to note that you had a great experience at the resort enjoying the room with its Heavenly® Bed which gave you a well-rested... More 

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at Westin Nusa Dua over the Easter period but just got around to writing up reviews. It was, as you'd expect from a Westin or a SPG hotel, very, very good. It wasn't, as many resorts in Bali are not - exceptional. The location really helps as it is very convenient with a beach fronted resort. The lobby feels... More 

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TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear DLight_11, Thank you for taking the time to share your recent experience with us. We are really happy to note that you and your family had a great experience at the resort enjoying our facilities and our service especially the beach and surrounding areas as well as our Westin Kids Club®. Moreover, we appreciate your valuable feedback and we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at Westin Nusa Dua for 5 nights and what made the stay memorable was the friendliness of the Westin staff. Everyone that I encountered in the hotel was simply amazing! The service is remarkable. The rooms are newly refurbished and spacious enough. I admire the Westin training since it's what made the difference. There are a lot of 5... More 

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TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Lala D, Thank you for taking the time to share your recent experience with us and your kind words of appreciation for our associates and their service delivery. There is nothing more satisfying than knowing that you were pleased with the attentiveness and friendliness of our associates and enjoyed our room with its Heavenly® Bed which gave you a well-rested... More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I just returned from one week in Bali and Lombok at various SPG resorts (The Laguna, Sheraton Senggigi, and Westin Nusa Dua). Our last night was spent at the Westin Nusa Dua. We arrived by air from Lombok and had to call the hotel because they forgot to greet us at arrivals. All was forgiven when we... More 

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TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review

Dear Katherine K, Thank you for taking the time to share your recent experience with us. It is a pleasure to know that you were pleased with the attentiveness and friendliness of our associates and enjoyed our room with the comfortable Heavenly Bed®, the beach, swimming pool as well as the surrounding area. Please accept our apologies for the inconvenience... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The service was so poor at the beach bar restaurant. They need retraining or a good kick in the pants for Weston service And quality. The front checkin provided no map or info on the hotel or grounds. The booklet in room has very basic info. You're essentially left to fend for yourself however ironically you'll find too many employees... More 

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TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Farah E, Thank you for taking the time to write your review at TripAdvisor. We regret that we were unable to meet your expectations on this visit. We value your feedback which we will use to improve our service delivery. We apologize for the inconvenience you experienced at the resort and we sincerely do hope that you will give... More 

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I holidayed at the Westin with my daughter, son-in-law and two-year-old grandson. We spent nine days at the resort We had a poolside ground floor two bedroom unit which was spacious, clean and very comfortable. It was a perfect place for both adults and children. There was even a small table and chairs, and small beanbags in the unit for... More 

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TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear DivingNa, Thank you for sharing your memorable stay with us. We are delighted to hear that you had a relaxing experience our resort enjoying the room and especially that you were pleased with the quality of the food in Ikan Restaurant. We are looking forward to welcoming you back to our paradise island of Bali for another memorable experience.... More 

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