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The Laguna, a Luxury Collection Resort & Spa

#11 of 46 Hotels in Nusa Dua
Certificate of Excellence
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Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
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1 room 1 guest
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The Laguna, a Luxury Collection Resort & Spa
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2,202 Reviews from our TripAdvisor Community

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Traveler rating
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441
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (448)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Indonesian first
  • Italian first
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  • All months
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  • Mar-May only
    (570)
  • Jun-Aug only
    (695)
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Singapore, Singapore
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed there for a couple days and it was really good. Place is not new but very well kept. Rooms were clean and the service was outstanding. Food was also quite good and good value for money eventhough is inside the hotel. The beach was well kept and so were all the pools. They even have people cleaning the water... More 

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Dublin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 4 days and 4 nights in The Laguna, Bali recently and it was heavenly!!! Outstanding facilities and impeccable staff. We felt like royalty! From the airport pick-up service, to the standard of the rooms and the food and drink we were constantly amazed.

Was this review helpful? Yes
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are just back from our Honeymoon and I need to find a thesaurus to get as many different ways to say incredible as I can. This is a Honeymooners paradise. The hotel is 5 star and rightly so. From the moment you walk in you are greeted with a gong and dancers appear for you. You check in on... More 

Was this review helpful? Yes 1
Edgewater, New Jersey
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

You can feel the hotel needed some updating (lots of carpeting in the hallways that felt old). The pool is the best feature of the hotel! We spent some time swimming around. The beach was disappointing. Unfortunately the first room we checked into had major ants infestation. We asked for a room change and had to argue w/ the staff... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We went with our two sons ages 19 & 15. Fantastic Service but best of all - the staff and local people of the island are very naturally friendly. They are straightforward and honest. No tip is too little and if not given they still smile and remain freindly. Go to the Kul Kul bar on the beach at happy... More 

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Cairo, Egypt
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

It was amazing to stay for 3 nights at this hotel. We really had fun and enjoyed the pools, the beach, the service and the restaurants. The rooms were great and the accommodation was wonderful. The location was really great as well.

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have had the most incredible week here. The room itself was a lagoon access room which is literally what it says. We were staying in a large room with a huge bed and plenty of space. The bathroom was lovely with a huge bath filled with rose petals inside. From the balcony you could go straight into the pool... More 

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Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear nixcab, Warmest wishes from The Laguna Resort & Spa, Nusa Dua Bali! It is a pleasure to learn that you had a wonderful honeymoon with us and we are proud that you decided to spend one week of your special moments at our Resort. Thank you for your positive feedback in regards with our service and facilities and we... More 

redditch
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Superb hotel on the beach and surrounded by the pools/lagoons. very spacious. Comfortable rooms. Good service from hotel staff. 2 good venues for dinner and nice bar by the beach. Perfect location to relax by the sea and also to see the sites of Bali. Located in the Nusa Dua complex and walking distance form the shops, bars and restaurants.

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Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear simon p, Warmest wishes from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your nice review regarding your experience with The Laguna Resort & Spa. It is very pleasing to learn that you like the hotel location on the beach and surround by the pool, spacious room and service from our associates. Together with The Laguna... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I were greeted by the sound of a gong in the main reception followed closely by hot towels and a cooling refreshing drink as we were expertly checked in using an iPad. Very fast and efficient although our room wasn't ready for around an hour but completely our fault as we arrived at the hotel earlier than... More 

Was this review helpful? Yes 2
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear GeraldineRobinson, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We really appreciate that you choose The Laguna for your honeymoon and happy to learn that you had a wonderful stay with us. Thank you for your positive feedback in regards to our service and facilities. We do hope that your memorable experience will lead you back... More 

Colchester, United Kingdom
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved this hotel - so relaxing - the duplex apartment was just perfect for us. The pool/swim bar was excellent for cocktails. Kuta beach so near. We ate out rather than in the hotel so cannot comment on the food. Definitely recommend.

Was this review helpful? Yes 1
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Lynne c, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! We really appreciate for your very nice review on this TripAdvisor in particular regarding the excellent resort, room and the swimming pools. Thank you for residing with us and for recommended our resort to other travelers. On behalf of The Laguna Family, we look forward to welcoming... More 

Hotel Review Summarization

What travelers say

  • Very nice(24)
  • Swimming pool(11)
  • Butler service(6)
  • Room service(5)
  • More expensive(3)
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2,488 photos of this hotel

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Amenities (22)
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Beach (7)
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Childreen Pool (4)
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Deluxe Garden View Room (25)
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Deluxe Lagoon Access Room (25)
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Deluxe Lagoon View Room (22)
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Deluxe Studio (26)
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Main Pool (23)
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Restaurants and Bars (42)
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Salt Water Pool (35)
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The Hotel (23)

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Hotel & grounds (12)
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Pool/beach area (3)
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Dining (13)
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Business center/function rooms (4)
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View from room (1)
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Other (14)
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