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All 43 Nusa Dua hotels

The Laguna, a Luxury Collection Resort & Spa

5.0 of 5 Hotel   |   Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
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Ranked #9 of 43 Hotels in Nusa Dua
Certificate of Excellence 2014
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1,775 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (335)
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English first
Darwin, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel expecting absolute luxury and relaxation. The Laguna does not put itself out there as a family hotel and as part of the Luxury Collection, you would expect a level of refined and peaceful ambience throughout the resort. Unfortunately, this is not always the case. But let me go through the good and the bad, noting... More

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
173 reviews 173 reviews
173 hotel reviews
313 helpful votes 313 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location on the beach at Nusa Dua. Rooms: Very well appointed, spacious, good TV, ample room, great toilette, good wifi, all the comforts you may need. Facilities: Fantastic pool, good towel service, right on the beach, you can't ask for anything better. Breakfast: Excellent, with great variety, all you need. Concierge service: it was excellent, very helpful, great hospitality.... More

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thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear EZT, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your wonderful experience with us on Tripadvisor. We appreciate your highlights in regards to our service and facilities and we are glad to learn that everything we have offered along your stay has lived up to your expectation. On behalf of The Laguna family,... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Laguna for 3 days back in June. It is a very big resort (took me a while to get my bearings), with a number of different pools and access to a wonderful stretch of beach. I had a room with direct access to one of the pools, which was great. The only downside was that the... More

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thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Claire H, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, lagoon, beach and also our cuisine. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a flawless one... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This resort was perfect in every way. The beach was gorgeous, with clear, shallow warm water and a calm atmosphere. The rooms spacious and luxurious and clean, plus u get a butler service with free coffee and tea delivered any time! The breakfast buffet was one of the best i have ever seen, with everything u could possibly wish for.... More

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thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Noha S, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that your stay with us was a perfect and memorable one. It is pleasing to read your review regarding our rooms, beach, cuisine, spa, and the service of our staff and we are happy to learn that we have contributed in some small ways... More

Innsbruck, Austria
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I went here on 26.08.14 with my family for dinner ( birthday dinner). It was absolutly fantastic we ordered shushi, snapper and the amazing 4 kind of diffrent meat on a huge skewer which was my favorite dish that night! The staff is very good trained, the restaurant is very romantic with all the candles and light and the sound... More

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Janine R, Warmest greetings from The Laguna Resort & Spa! We are glad that you had a wonderful and unforgettable birthday celebration at the resort and that you loved the cuisine also the service from our team members. Thank you and we look forward to welcoming you back to The Laguna Resort & Spa in not too a distance... More

Bucharest, Romania
Top Contributor
69 reviews 69 reviews
55 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very clean, the grounds are beautiful! The services are 5 stars! Great breakfast, very good restaurants and bars! We eat one night to Arwana and everything was perfect: the food, the view, the service! The beach and the swimming pool are very crowded, every long chair has a towel, even there is no people around… The rooms... More

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear InesTa, Warmest greetings from The Laguna Resort & Spa! Thank you for highlight on the resort ground, service and facilities we offered and also pleased to learn that our cuisine have live up to your expectation. Hope the memorable experience will bring you back to our resort in the near future. Exceptionally yours, Sven Fitjer Hotel Manager More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for a week in August. We changed the hotel to The Laguna after having a problem with a neighbouring hotel and it was a great decision. They accomodated all our requirements at really short notice and made the transition very smooth. The staff service was consistently impressive from the butler, conceirge, reception, restaurants and bars. We were very... More

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thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Aokamoto, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, pools and services delivered by our team. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a flawless one... More

Fremantle
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the very moment the gong of the drum sounded as we arrived until the day we walked out of Laguna we absolutely LOVED every second. I cannot rate this hotel highly enough. The grounds are unbelievable. I'm sure we didn't even get to see everything in the resort the whole time we were there. There are so many pool... More

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thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear familyadventurers1, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your wonderful experience with us on Tripadvisor. We appreciate your highlights in regards to our service and facilities and glad to learn that everything we have offered along your stay has lived up to your expectation. We are really proud that our associates have... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family stayed here for 2 weeks in August 2014, Amazing! From the second you arrive the staff cannot do enough to help. The rooms are large with glorious views over the immaculate grounds. The rooms are well equipped and for families you can book rooms with a connecting door, showers don't leak, a hairdryer, mini bar and a vast... More

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear CheritonGA, Warmest wishes from The Laguna Resort & Spa! Thank you for your very nice review and we are glad to learn that every aspect of your stay has lived up to your expectation. We really appreciate your positive feedback regarding our resort, service and facilities and we do hope that your vivid experience will bring you back here... More

Norcross, Georgia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The Laguna is a stunning property. My wife and I spoiled ourselves with one of the private pool villas, so spent a good amount of time sunbathing in privacy. It was heaven. The whole villa is spacious and gorgeous, and we particularly liked the huge bathroom. The villas aren't cheap by local standards, but were still an excellent value. The... More

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thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Adam-n-SooJK, Warmest wishes from The Laguna Resort & Spa! It is pleasing to learn that your stay at one of our pool villas has lived up to your expectation. Your feedback regarding the service of our staff is highly appreciated and we do hope that your memorable experience will bring you back to Bali and our resort in the... More

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Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua

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