We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Laguna, a Luxury Collection Resort & Spa

5.0 of 5 Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Hotel website
Hotel deals
Offers & Announcements
SENSATIONAL SAVINGS
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
The Laguna, a Luxury Collection Resort & Spa
Professional photos View all
Browse nearby
The Laguna, a Luxury Collection Resort & Spa
Write a Review

1,962 reviews from our community

Traveler rating
    1,325
    419
    139
    47
    32
See reviews for
393
1,050
61
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1962)
  • Mar-May only
    (462)
  • Jun-Aug only
    (563)
  • Sep-Nov only
    (535)
  • Dec-Feb only
    (402)
All months
Whitby, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Laguna in Nusa Dua in February for a week a birthday surprise for my partner.From the moment we stepped into the hotel we were in paradise,the staff were exceptional so friendly and helpful.The room very spacious with a balcony and great bathroom and lovely garden views.The seven pools were fantastic and on most days we had... More 

Was this review helpful? Yes
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Clean rooms and super friendly service, well-maintained surroundings. Overall we had a very pleasant stay. Good food and cocktails at the beach restaurant. While their spa is superb we found it too pricey, so we went twice to Sekar Jagat Spa and had a great time there.

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Donna D, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your kind posting on TripAdvisor! We are happy to learn that you had an enjoyable stay with us recently. On behlaf of The Laguna family, we look forward to your return visit to once again experience a flawless stay with us. Exceptionally yours,... More 

Wakefield, United Kingdom
Top Contributor
102 reviews 102 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have just returned home after a one weeks stay at this beautiful hotel. Everything about our stay was first class. Large spacious room with top quality bathroom products. Fresh bottled water provided every day. Turn down service and room refreshed every evening. Room service excellent. Excellent wi fi throughout the whole campus. The selection of food at breakfast was amazing... More 

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Sally R, Warmest wishes from The Laguna Resort & Spa! Thank you for your kind review regarding your one week experience with The Laguna Resort & Spa and it is very pleasing to learn that you love the room, the quality of foods in Banyubiru and Arwana restaurants. Further, we also pleased that you enjoyed the grounds and the... More 

Contributor
19 reviews 19 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First off, the staff are absolutely wonderful here, always eager to help and always offer a friendly "hello" in passing. The staff really make this property shine, as do the pools. There are beautiful pools surrounding all the buildings, which makes it easy to go for a quick swim or just lounge poolside in one of the recliners. We found... More 

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear RockinJim, Warmest wishes from The Laguna Resort & Spa! Thank you for taking some of your precious time to writing on TripAdvisor. We are glad to read your favorable review regarding our Resort’s ground, beach and the cuisine. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some... More 

Ipswich, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very luxurious hotel with lots of different pools (one even has a sandy slope as if it was a beach). There was a huge selection of food, good service and lovely bedroom and bathroom. There are beautiful gardens, and it is easy to walk to a modern shopping complex along the beach or along the road. It... More 

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear carol s, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your memorable and enriching experience on TripAdvisor and that you love many area of our resort. The entire of The Laguna Family is look forward to welcome your next visit. Exceptionally yours, Sven Fitjer Hotel Manager More 

Melbourne, Victoria, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Once again, for the 15 th time, we have enjoyed our Nusa Dua experience! Laguna is the place you want to come back again and again and again. Excellent accommodation, Great dining, Heavenly spa, and Outstanding service everywhere! Your Great experience starts on arriving, at the Lobby, and our special Thanks to Mr Made Dwi Supatra, whose caring attention makes... More 

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Tanya J, Warmest greetings from The Laguna Resort & Spa! Thank you very much for being our loyal guest for long time and that you always enjoyed every stay with us. Also, we are really proud that our associates especially Dwi, Trisna, Wati, Eka and the Kul Kul Team had taken a good care of you and they contributed... More 

australia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a special occasion for 5 days. I found the resort to be large with lots of pools and the most magnificent tropical gardens. The staff were very helpful and friendly. Our room was kept really clean and had no problems at all during our stay. We had a really great time here but my only criticism would... More 

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear galavantersAustralia, Warmest wishes from The Laguna Resort & Spa! We really appreciate your favorable review regarding your recent stay with us. It is pleasing to learn that you enjoyed everything we had offered and we hope that this beautiful memory will bring you back to our Resort in the near future. Exceptionally yours, Sven Fitjer Hotel Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The laguna resort is a beautiful and peaceful place. The beach was clear and amazing. I would like to commend Mr. Pratto from the butler department for his outstanding service. My family and I rented 3 rooms and we were accomadated accordingly, even though we requested coffee every hour. Was a great stay and will definitely be looking forward to... More 

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Jason L, Warmest wishes from The Laguna Resort & Spa! We are glad that you and your family had a wonderful and enriching stay at our Resort recently and that you love our facilities and also hospitality service from our associates. Thank you for staying with us and we look forward to welcoming you back to our Resort to... More 

Essex, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 7 nights on honeymoon and loved it! Great location right on the beach, rooms were amazing and the complex was stunning. The food was amazing and I'd recommend the moonlit beach meal. Staff were so friendly and helpful.

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Melanie P, Warmest wishes from The Laguna Resort & Spa! Thank you for choose The Laguna as your preferred resort to spend your special occasion. We are pleased to learn that you have a seven memorable nights at The Laguna Resort & Spa and that you love the resort’s location, room and also the cuisine and the service which... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

WOW - this hotel was amazing! We visited here in October and I don't think I can fault this place. The location was excellent, the food was beautiful and the service was faultless. We upgraded to a suite and it was just out of this world. It was an apartment with excellent sea views. If you upgrade you get access... More 

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Tinks21, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for staying with us in October last year and taking your precious time to write your experience at The Laguna Resort & Spa on TripAdvisor. We are pleased to learn that you had a wonderful stay with us and you like the hotel’s room, pools... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Laguna, a Luxury Collection Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Agoda, Cheap Tickets, Starwood APAC, Despegar.com, Hotels.com, Asiatravel.com Holdings, Hotwire, Odigeo and Tingo so you can book your The Laguna, a Luxury Collection Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Laguna, a Luxury Collection Resort And Spa
The Laguna, a Luxury Collection Hotel Nusa Dua
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#10 Romantic Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua

1,861 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1805)
Viewed
Room/suite (264)
Viewed
Hotel & grounds (348)
Viewed
Pool/beach area (434)
Viewed
Dining (97)
Viewed
Bathroom (42)
Viewed
View from room (78)
Viewed
Business center/function rooms (5)
Viewed
Family/play areas (3)
Viewed
0:42
Videos (9)
Viewed
Other (525)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (19)
Viewed
Dining (13)
Viewed
Business center/function rooms (4)
Viewed
View from room (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay