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The Laguna, a Luxury Collection Resort & Spa

5.0 of 5 Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
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Certificate of Excellence 2014
The Laguna, a Luxury Collection Resort & Spa
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The Laguna, a Luxury Collection Resort & Spa
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1,887 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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George Town, Malaysia
Top Contributor
70 reviews 70 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is very great as it is nestle amongst two other big hotel. I have to say, the stretch of beach at this hotel are the best among the 4 other neighbouring hotel, but then again you can go enjoy any part of the beach anywhere u want. The hotel is situated in a lagoon, thus... More 

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Jaipur, India
Top Contributor
79 reviews 79 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The resort is very nice with all facilities, and is ideal for families with small children as well as couples. Excellent rooms and excellent hospitality. Easy access to the pool and the beach. Great breakfast spread and restaurants too.Beautiful blissful time at the daybeds by the beach and cafes with live music and great food.Starwood hotel dont dissapoint.

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Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed a night and had many social gatherings here. The hotel and rooms were stunning as well as a beautiful beach side bar for good food and drink. Wi-Fi was strong throughout the resort and the rooms were clean enough that I didn't feel the need to wear slippers all the time. Definitely a 5 star resort in my eyes.

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Vince L, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding your recently stay at our Resort and glad to learn that everything we offered have meet to your expectation. We do hope that your memorable experience will bring you back to our Resort in the near future. Exceptionally yours, Sven... More 

Wickham, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just back from a week at The Laguna. My third trip to Bali and had given up on having a beach experience. I loved the beach at this resort. It is a bay with resorts all along. The sand is kept free from rubbish and the water is clean and clear and the perfect temperature. The tides can be quite... More 

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Carolyn A, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for staying at our resort recently and it’s pleasing to learn that you have a memorable and enriching experience with us. We appreciate your insights in relation to the resort ground, cleanliness of the beach and the service from our associates. We are really... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in lagoon access room, really easy access to pool, and garden was well maintained. The spa was great valued and nice. The staff were helpful, offered us late check out, and arranged restaurant pick up service. The room was relatively small, bathroom was old without separate shower room (Available in suite). We had dinner and room service in... More 

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Angel C, Warmest wishes from The Laguna Resort & Spa! Thank you for your kind review regarding your experience with The Laguna Resort & Spa and glad to hear that you love the hotel grounds, swimming pools and the spa. Further, we also happy to learn that the service from our associates has exceed to your expectation. In regards... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 1 week ago

Hotel decor is nice with that swimming pool flowing by the side of all rooms,Staff is very helpful. rooms are clean and well maintain though not very big.. The food is good - but - pushy to increase bill amount

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Armesh, Warmest greetings from The Laguna Resort & Spa! Thank you for your nice review regarding your experience with The Laguna Resort & Spa and it is very pleasing to learn that you enjoyed the room, swimming pools and the hospitality service from our associates. We are happy that you had a wonderful stay with us and we look... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

find attractive honeymoon packages for honeymooners who ade accompanied by activities and tourist guides baik.serta looking beautiful and romantic and has many amenities at an affordable price and is also close to interesting places can be visited

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thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear collecpakage, Warmest greetings from The Laguna Resort & Spa! We are glad to learn that you had a wonderful honeymoon holiday with us and that everything we offered met to your expectation Thank you for shared your feedback and we do hope that this memorable experience will bring you back to The Laguna Resort & Spa in the near... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved every day of our stay here staff were very helpful especially purni who provided crutches when I sprained my ankle. Vegetarian choices were very very limited but they Accommodated as time went on. Amazing amount of pools here and kept clean. Unlike most hotels water is supposed free of cost The service is a bit annoying in that they... More 

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear silatman108, Warmest wishes from The Laguna Resort & Spa! We really appreciate your kind feedback regarding our service and facilities and good to learn that we have contributed in some small way to making your stay with us a most memorable one. Thank you for residing with us and we look forward to welcoming you back to The Laguna... More 

Malaysia
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I visited this hotel today. The hotel is very nice and beautiful. In addition, the staff here are very nice, friendly and helpful especially Widiarka who is taking initiative to offer help to me. The buffet dinner at Banyubiru is ok but the price is at the high side.

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear TanCK, Warmest wishes from The Laguna Resort & Spa! Thank you for your nice review regarding your experience with The Laguna Resort & Spa and it is very pleasing to learn that you enjoyed the resort, cuisine and the service from our associates. We do hope that this nice impression will bring you back to The Laguna Resort &... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Spend 10 days with family inThe Laguna and found out that this place its so warm and friendly that made our holiday wery special.After 25 years in hospitality you recognise and respect attentive, good ,quick service always with smile.Thanks to managers Panjit and Parker from Kulkul bar who are interactive and always ready to help with any requests.Actualy the personnel... More 

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear melbourne1996, Warmest greetings from The Laguna Resort & Spa! It’s pleasing to read your posting in regards to your family holiday with us and glad that everything we offered met to your expectation. We have shared your compliments to our team and they are really proud have contributed in some small way to making your experience with us a... More 

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Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#1 Business Hotel in Nusa Dua
#4 Family Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua

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