We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 41 Nusa Dua hotels

The Laguna, a Luxury Collection Resort & Spa

5.0 of 5 Hotel   |   Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
HOT DEAL: SAVE up to 50%!
Save Saved
You added The Laguna, a Luxury Collection Resort & Spa to your Saves list
The Laguna, a Luxury Collection Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Asiatravel.com LuxuryCollection Agoda.com
and 11 more sites!
88%
Ranked #9 of 41 hotels in Nusa Dua
Certificate of Excellence 2013
A recent review
Write a Review

1,599 people have reviewed this hotel

Traveler rating
    1,086
    333
    115
    42
    23
See reviews for
324
835
54
79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We moved here after staying in a villa in Seminyak which was a disaster. Having never been to Nusa Dua we didn't have too many expectations and stumbled across this hotel. It is situated right on the beach and has a great pool for the kids with a lagoon entrance, there is also another pool that accommodates those without children!!... More

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear travel_bugs_1975, Warmest wishes from The Laguna Resort & Spa! Thank you for your staying with us and we are happy to learn that you and your family had an enjoyable stay at our Resort. Further, it is pleasing to learn that our service and facilities have lived up to your expectation. We do hope your nice experience will bring... More

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

In short, the hotel is fantastic. Service is great, food is excellent, staff is very friendly and there is a lot of attention to detail in every area.The rooms are a bit dated but everything is in working order and very clean. We stayed in a Laguna Access Room however I don't think it matters since all rooms are of... More

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear danzlm, Warmest wishes from The Laguna Resort & Spa! Thank you for residing with us and we are glad to read your comment regarding our resort, service, and cuisine. Our location is indeed an ideal place for those who want to stay within a relaxing and peaceful environment and please rest assured that Balinese cultural and tourist destinations can... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really nice and relaxing place, and pretty good value for money ... A bit of a drive away from everywhere, but otherwise fantastic and really quiet with no traffic noise. And the breakfast is amazing - cheaper if u commit to having the breakfast for a certain number of days at the sart (200 000 vs 250 000 Rp per... More

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear kathdot, Warmest wishes from The Laguna Resort & Spa! We are happy to learn that you had an enjoyable and relaxing stay with us. We really appreciate your feedback especially regarding our breakfast and we do hope your memorable experience will bring you back here in the near future. Sincerely yours, Sven Fitjer Hotel Manager More

Doreen, Victoria, Australia
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautiful surroundings, lovely staff, presentable rooms. A fantastic experience all round we have been twice now and will keep going back. Love going down to Bali collections which is not far. The beach is beautiful and clean.

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Laura R, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, team, rooms, and our beach. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a flawless one. Thank... More

Frankfurt, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hi there, me and my gf stayed at the Laguna for approx. 10 days in mid-to end April 2014. I'll keep this as short and concise as possible: Breakfast: This Balinese & Breakfast of the world fusion astounded me every morning. The range (Asian-pacific, Anglo-American, as well as European continental), the quality, and the staff that delivers, are all just... More

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear JohnMoritzHaenel, Warmest wishes from The Laguna Resort & Spa! We are glad that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding our service and facilities. Further, we are pleased to learn that everything we offered you along your stay has exceeded your expectation. We are also happy to hear... More

Castle Hill NSW Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed five nights at this lovely resort hotel. Right on the beach at nusa dua. Although the resort it quite large the location of our room meant that we were never very far from any of the facilities. The first night we had dinner in the restaurant and whilst this was satisfactory it was really nothing too impressive. We... More

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Lizzy2808, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you had a wonderful and memorable stay with us and we thank you for your kind comment regarding all aspects of our Resort. It is pleasing to learn that our efforts to deliver a memorable service are well recognized and we do hope your... More

Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a Hungarian-French couple, who was lucky enough to spend here 10 beautiful days. We just came back from Bali. I cannot fault the hotel at all. It was simply perfect from the minute we checked in until the check - out. We had a lagoon access room (174) which was excellent. In the morning you just swim a... More

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear AnettC, Warmest wishes from The Laguna Resort & Spa! Thank you for residing with us and we are glad to learn that everything we have offered you along your stay has met your satisfaction. It is an honor for us since our hard efforts to make your stay a wonderful and memorable one are well recognized. Your kind feedback... More

San Francisco, CA
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I know that Bali has bugs, but I didn't have this much of a problem in other hotels on Bali. I asked to switch my room because there were so many ants coming into my room by the sliding door and they sprayed with pesticide. My new room, sadly, also had ants greet me in the bathroom every morning on... More

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear travelspye, Warmest wishes from The Laguna Resort & Spa! Firstly we would like to apologize for the inconvenience regarding your room condition. We do conduct pest control on regular basis to ensure that our guest have a comfortable stay and we will use your feedback for our review and improvement. Thank you for your highlight regarding our spa service... More

Stamford, United Kingdom
Top Contributor
73 reviews 73 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we stepped into this hotel, travel weary and very delayed we were enveloped in excellent service. This is a truly lovely hotel and definitely one of the best along this part of the coast. Staff are helpful, pleasant and efficient in every department and as in all of Bali,very ready to smile. It is a very relaxing... More

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear fifi090, Warmest wishes from The Laguna Resort & Spa! Thank you for posting a nice review on TripAdvisor and we are pleased to learn that you had a memorable experience from the day you checked in until departed our shores. We really appreciate your kind feedback regarding our facilities and our staff who have contributed in some small ways... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was excellent. Couldn't really fault anything apart from the long walks everywhere due to its size. We loved the pools. So many pools. And the feeling of space. One thing we were surprised by was the proximity of the other hotels and the lack of Balinese influence in the design or layout. This is a top quality hotel,... More

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear DublinGommer, Warmest wishes from The Laguna Resort & Spa! We really appreciate your kind feedback regarding our service and facilities and we are glad that overall you had an enjoyable stay with us. In regards with our location, Balinese cultural and tourist destinations can be reached within only few minutes by our car or taxi and our concierge team... More

Been to The Laguna, a Luxury Collection Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Also Known As:
The Laguna, a Luxury Collection Hotel
The Laguna, a Luxury Collection Resort And Spa
The Laguna, a Luxury Collection Hotel Nusa Dua
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#6 Romantic Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Official Description (provided by the hotel):
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Starwood APAC, Agoda, Travelocity, Orbitz, Expedia, Booking.com, Hotels.com, Tingo, Cheap Tickets, Venere, TripOnline SA, Otel and HotelsClick so you can book your The Laguna, a Luxury Collection Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Laguna, a Luxury Collection Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.