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The Laguna, a Luxury Collection Resort & Spa

#10 of 50 Hotels in Nusa Dua
Certificate of Excellence
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Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,422 Reviews from our TripAdvisor Community

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Altrincham
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel complex is simply the best hotel I have ever had the pleasure to stay in. The rooms were splendid, the pools superb,the restraunts outstanding, the beach fantastic and the staff quite amazingly brilliant.

Helpful?
Thank Andyquick
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Andyquick, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking the time to post your feedback on TripAdvisor page. We endeavor to provide experiences that are truly superior, so to hear that you thoroughly enjoyed your stay is extremely rewarding. It is wonderful to hear that you like the resort’s grounds, the restaurants, facilities... More 

Perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had our wedding here in June and loved it. All the guests had an amazing time, the rooms were beautiful. Felix and his staff made our day run so smoothly and it was everything we could have dreamed of! Thank you to all the wonderful staff at this lovely hotel

Helpful?
Thank Bek17
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Bek17, Warmest wishes from The Laguna Resort & Spa! Thank you for choose The Laguna as your preferred wedding venue in June last year. We are happy to hear that you have a memorable wedding experience with us and that our team has taken a good care of you. On behalf of The Laguna Family, we look forward to... More 

Melbourne, Australia
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW

Superior service and a stunning setting for a week of relaxation! Loved the cabanas around the pool, the restaurants were fantastic and the staff very attentive. It was a great location with beachfront pathway to other resorts so you could branch out to eat in other hotels if you wanted to.. no real reason to leave though.. I spent the... More 

Helpful?
Thank felic
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear felic, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for residing with us and we appreciate for taking your time to writing on TripAdvisor. It is a great pleasure to read your favorable review and learn that you had a memorable and enriching stay with us. With the best Nusa Dua’s beach and our beautiful... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The entire outside complex (pool/beach) was first class and very well maintained. Our room was large and had a nice diagonal view of the beach from the balcony. The butler service was an additionally benefit plus the room was cleaned/refreshed twice a day. Transfers from the airport were quick and reasonable. A Bluebird taxi costs $110k IDR ($8) including toll.... More 

Helpful?
Thank Pro_V1_new
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Pro_V1_new, Warmest greetings from The Laguna Resort & Spa! It's very nice to hear that you had an enriching experience throughout the period of your stay with us. We also pleased that you enjoyed the spacious and cleanliness of the room also the resort's grounds has exceed to your expectation. Hope this excellent experience will bring you back to... More 

Croatia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For the first time ever my 1 bedroom villas , and later the 2 bedroom Villa, exceeded my expectations in size, service, intimacy and much more! While there were a few hicups along the way, and I would ONLY stay in the villas, The Laguna Manager & staff will go above and beyond to remedy any errors or just simply... More 

Helpful?
Thank miriambianca
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear miriambianca, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking your precious time to share your experience on TripAdvisor. It is so wonderful to hear that you enjoyed your stay at our resort recently and thank you for highlights on the excellent service and facilities of our villa. On behalf of The Laguna Family,... More 

Camas
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

This is a top notch resort with all the amenities. Beautiful gardens, ocean views, good food, lovely pool, great rooms, and most of all wonderful staff who will make your stay terrific from the moment you arrive to the moment you leave. I walked through a number of the hotels in the Nusa Dua area and this seemed by far... More 

Helpful?
Thank eswells
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear eswells, Warmest greeting from The Laguna Resort & Spa, Nusa Dua Bali! It was a pleasure to have you staying at our resort recently and we are pleased to hear that you had an enjoyable stay with us from the moment you arrive till leave the resort. Thank you for your kind comments regarding our resort’s grounds, good food,... More 

Ettalong Beach, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you arrive, the grace & genuine hospitality is amazing. Worth every penny, this incredible resort is quiet, calming & an incredible beach when you tire of the endless pool. Nothing is too much trouble for these delightful people, our room was spacious, cool & a wonderful bed... we cant wait to go back one day!!! Enjoy please,... More 

Helpful?
1 Thank shellsbells2016
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear shellsbells2016, Warmest greetings from The Laguna Resort & Spa! It was a pleasure to welcoming you at the resort and hear that you enjoyed the genuine hospitality and facilities from the moment you entered the resort. We have shared your wonderful feedback to our associates and they feel proud had taken a part to create a memorable experience during... More 

hong kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A few years ago I have stayed twice at this resort, Last November is the third time I choose this resort again and stayed two week, the room facility completely with what we need, swimming pool still great, the garden still beautiful, nicely staff always smiling to you at everywhere, and always remember who you are. every morning the delicious... More 

Helpful?
1 Thank hywin
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear hywin, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for being a loyal customer of The Laguna and we are pleased to learn that once again you had an enriching experience with us and enjoyed the service also facilities we offered. We appreciate your compliment on the cuisine and entertainment set up at our refreshed... More 

Ballarat, Australia
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful resort The Laguna is. Was not expecting such a beautiful place. Photos don't do it justice. We stayed in a Deluxe Ocean View Suite which had beautiful views of the beach and pool. It was so spacious and on 2 floors. The bed was extra comfortable, the bathroom clean and beautiful. Down stairs there was a living... More 

Helpful?
2 Thank klaebart
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear klaebart, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for choosing The Laguna as a resort for your holiday in Bali and we are happy to learn that you had a wonderful and also relaxing experience by stay at the Deluxe Ocean View Suite with details as mentioned. Indeed that this suite category has beach... More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there during year end holiday. I booked 3 rooms for numbers of my family. The hotel is not new but well maintained and we can feel the natural feeling of Bali. The upgraded one of the room from lagoon access room to the executive suite room, which was nice and spacious. We were happy with the room. Every... More 

Helpful?
1 Thank Melly S
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Melly S, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! We would like to thank you for your positive review which certainly remind us to always reflective of a true Luxury Collection experience to our guest. We are delighted to hear that you and your family enjoyed our different services, facilities include the cuisine at our restaurants.... More 

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