We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Nusa Dua hotels

The Laguna, a Luxury Collection Resort & Spa

5.0 of 5 Hotel   |   Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 25%
Save Saved
You added The Laguna, a Luxury Collection Resort & Spa to your Saves list
The Laguna, a Luxury Collection Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
88%
Ranked #8 of 44 hotels in Nusa Dua
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (1,746)
  • Photos (1,741)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (328)
  • Location
  • More
true
Write a Review

1,746 people have reviewed this hotel

Traveler rating
    1,178
    369
    128
    45
    26
See reviews for
354
927
55
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lagos, Nigeria
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel location is the best! Hotel is great and the staff is really excellent!! They really make your stay pleasant!! Great beach in front and rooms with lagoon access is great!!! Really good for family to have time together. Great place to stay with family. Evening happy hour at the bar is amazing to sit at the seafront with live... More

Was this review helpful? Yes 1
Melb. Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last week we were in Tokyo staying at Park Hyatt and Conrad Hilton but while both are great 5 Star Hotels they do not have the charisma of Laguna Resort. We have stated at most of the top resorts in Bali but none have the character of Laguna and it is our favourite resort in Bali. Whilst it is not... More

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Rayl, Warmest wishes from The Laguna Resort & Spa! Thank you for your nice review regarding our resort, service, and facilities and we are glad to learn that you had a wonderful and memorable stay with us to celebrate your wedding anniversary. It is also pleasing to learn that our staff has contributed in some small ways to making... More

Rome, Italy
Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful resort,in a very nice and quite area of nusa dua!far away from kuta...the service is superlative,even if we were there for the new year!the rooms are very nice and some of them have Laguna view!the best are the rooms at the first floor ,where you can jump from your balcony directly into the swimming pool!two different restaurant, if I... More

Was this review helpful? Yes
Bordon, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arived at the Laguna late afternoon greeted so warmly by the hotel with a cold refreshing drink and cold cloth to cool us down as it was so hot we went to the room and we was blown away by how big clean and comfortable it was. For such a big hotel there is staff everywhere and always working... More

Was this review helpful? Yes 3
Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The service throughout our stay from arriving to check out was top notch. The facilities are superb with lots of day time activities u can sign up for as well. They have so many pools too! Food is also great and at reasonable prices. The beach is also doesn't get too busy- I recommend to watch the sunrise on this... More

Was this review helpful? Yes 1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Jane P, Warmest wishes from The Laguna Resort & Spa! We are more than happy to learn that you had a pleasant and memorable stay with us from the day you checked in until departed our shores. Thank you for your nice feedback regarding our service, facilities, and cuisine and also thank you for recommending our resort to other... More

Macau, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel after a short stay in Gili T and just wanted to enjoy some exceptional comfort.. Exactly what we got! Beautiful resort, gardens, pools, beach all very well kept! Staff very helpful and an awesome can do attitude! Breakfast was golden and we had dinner at Arwana every night! Exceptional! I highly recommend the spa, we... More

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Bruno M, Warmest wishes from The Laguna Resort & Spa! Thank you for your nice review on TripAdvisor and we are pleased to learn that you enjoyed every aspect of your stay with us. We do hope your memorable experience will bring you back here in the near future. Exceptionally yours, Sven Fitjer Hotel Manager More

Austria
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Probably the most beautiful hotel I've ever stayed at! I would definitely recommend this to anyone who wants to have a relaxed vacation in Bali! The food was delicious and the beach looks just like it does on postcards. the rooms were really spacious and the staff was extremely helpful and friendly. If you plan a trip to Bali you... More

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear konichiwa959, Warmest wishes from The Laguna Resort & Spa! Thank you for staying with us and we are happy to learn that you had a wonderful and memorable stay with us. We really appreciate your positive stay regarding our resort, service, and facilities and we would like to thank you for recommending our resort to other reviewers. We look... More

Bromley
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is one of the older, more established resort hotels, so you don't get flashy modern, but you do get perfectly comfortable, well-serviced, well-stocked rooms, with the most charming & helpful staff I have ever met. Our room was on the second floor, overlooking one of the swimable lagoons - on the lower floor you can swim from you balcony.... More

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear TiggerSeaford, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you had a wonderful and memorable stay with us and we thank you for your kind comment regarding many aspects of your stay. It is pleasing to hear that our efforts to deliver a memorable service are well recognized and we do hope your... More

Jakarta, Indonesia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was nice and helpful, The food taste great, The room is spacious, The Bed was big and comfy, The baby cot was an OK (little bit smaller than usual cot, but still fit for my baby), The bathroom was spacious with big tub (perfect for bathing the baby) The garden was nice, The pool; especially the sandy pool... More

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear indaisha, Warmest wishes from The Laguna Resort & Spa! Thank you for staying with us and we are glad to learn that you and your family had a memorable and relaxing holiday at our resort. Your positive feedback is highly appreciated and we do hope that vivid experience with us will bring you back here in the near future.... More

sardinia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed 1 week ago

the first time we came to bali we instantly fell in love with the kindness of the people; the attentions that were reserved to the guests were something that you cannot forget. Well this hotel is the exception. The good things? the garden is beautiful and well kept there are several swimming pools and they are all different and nice... More

Was this review helpful? Yes 7
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear castelloSardinia, Warmest wishes from The Laguna Resort & Spa! Thank you for staying with us and we sincerely apologize for all the inconveniences that you have experienced along your stay with us. We do conduct fumigation program three times a week to minimize mosquitoes and to ensure that our guests have a comfortable stay. Therefore, we suggest that our... More

Owners: What's your side of the story?
If you own or manage The Laguna, a Luxury Collection Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Laguna, a Luxury Collection Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood APAC, Orbitz, Agoda, Travelocity, Hotels.com, Tingo, Otel, BookingOdigeoWL and Venere so you can book your The Laguna, a Luxury Collection Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua

1,741 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1688)
Viewed
Pool/beach area (403)
Viewed
Hotel & grounds (289)
Viewed
View from room (73)
Viewed
Room/suite (240)
Viewed
Bathroom (37)
Viewed
0:42
Videos (9)
Viewed
Dining (89)
Viewed
Business center/function rooms (5)
Viewed
Family/play areas (3)
Viewed
Other (540)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (19)
Viewed
Dining (13)
Viewed
Business center/function rooms (4)
Viewed
View from room (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Nusa Dua with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Nusa Dua #6 Spa Hotel in Nusa Dua #6 On the Beach Hotel in Nusa Dua #7 Family Hotel in Nusa Dua #8 Luxury Hotel in Nusa Dua #8 Romantic Hotel in Nusa Dua
Hotel Class
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 
Number of rooms
287

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Laguna, a Luxury Collection Resort & Spa and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer