We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Laguna, a Luxury Collection Resort & Spa

#10 of 46 Hotels in Nusa Dua
Certificate of Excellence
Hotel website
Hotel deals
Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia
Special Offer
Stay Longer for Less
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Laguna, a Luxury Collection Resort & Spa
Professional photos View all
Browse nearby
The Laguna, a Luxury Collection Resort & Spa
Write a Review

2,061 reviews from our community

Traveler rating
    1,390
    441
    146
    51
    33
See reviews for
406
1,111
67
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2061)
  • Mar-May only
    (561)
  • Jun-Aug only
    (563)
  • Sep-Nov only
    (534)
  • Dec-Feb only
    (403)
All months
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Heartfelt thanks to the staff at the beautiful Laguna hotel for one of the most relaxing holidays we have ever had as we were very lucky to visit this hotel in May and were just amazed at the surroundings, rooms, pools and staff. The staff treated us with so much respect and care that we felt very special and after... More 

Was this review helpful? Yes
Maui, HI
Top Contributor
52 reviews 52 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Absolutely loved this hotel. The entrance to the hotel and the main lobby are beautiful! The grounds are very pretty, the breakfast buffet was outstanding and the beach was great right in front of the hotel. Staff was very friendly. I find that the staff in Bali are pretty much friendly everywhere especially when you engage them in conversation. One... More 

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was in this Hotel 2 years ago when I had a poisons food ( sometime can happen ) either with thiis dificult situation , I spend a good time everybody it was so nice from the GM,FD. to the Chef. I decided to comeback but this time everything went wrong. From the room, the restaurant ,gym, spa, etc. I... More 

Was this review helpful? Yes 4
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and I just returned from one week in Bali and Lombok at various SPG resorts (The Laguna, Sheraton Senggigi, and Westin Nusa Dua). Our first stop was three nights spent at the Laguna. It's a short and easy drive from the airport and a representative was waiting for us upon arrival and offered cold towels and waters to... More 

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Katherine K, Warmest wishes from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for residing with us and we really appreciate that you shared your experience on TripAdvisor. We are delighted to learn that you nice experience with us and that you like the hotel location with view and also the good service of our associates which... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am sitting by one of the beautiful pools at the Laguna as I write this. My partner and I have now been here for three nights and at every breakfast we have seen or either experienced the same incidents on all three occasions at breakfast. 21 May- we were seated very fast for breakfast and all seemed fine until... More 

Was this review helpful? Yes 5
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Suzanne M, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking some of your precious time to share your experience with The Laguna Resort & Spa at TripAdvisor. We have taken a well noted on your feedback in regards to miss-arranged of table during breakfast at our restaurants and confidently assure you that... More 

Senior Contributor
35 reviews 35 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Do yourself a favour and book this hotel! Beautiful hotel. Better than ever expected. Amazing. Nusa Dua area is definitely the place to stay in Bali. Rooms are spacious, clean and well presented. The hotel gardens are absolutely beautiful. The hotel staff were amazing, so polite and kind, nothing was every too much trouble, we felt like we were treated... More 

Was this review helpful? Yes
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear iwatercar, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your memorable and enriching experience on TripAdvisor and that you love many areas of our resort. The entire of The Laguna Family is looking forward to welcome you back for another flawless stay. Exceptionally yours, Sven Fitjer Hotel Manager More 

Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Laguna is a beautiful hotel with lots of facilities. Having stayed in Ubud first, I found Nusa Dua quite claustrophobic generally but can't fault the hotel itself. It was more pricey than we were hoping for so ventured out along the beach front for meals and to the Bali Collection nearby (open air shopping centre with restaurants etc). Both... More 

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Thehappycouple2014, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for residing with us we appreciate for taking your time to writing on TripAdvisor. It is a great pleasure to read your favorable review and learn that you enjoyed your stay with us. With the best Nusa Dua’s beach and our beautiful lagoons, our resort... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just got back on the weekend after spending two weeks at The Laguna with my 16 month old. Service - everyone is so lovely. I didn't come across one rude staff member. The concierge are so helpful. Need a taxi? No problem. Need to call someone? No problem. They called a few people for us during our stay which... More 

Was this review helpful? Yes 3
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear devine-brisbane, Warmest wishes from The Laguna Resort & Spa! Thank you for taking your precious time to writing on TripAdvisor! It’s pleasing to learn that you have a most relaxing and comfortable stay with us and that happy with hotel grounds, room, cuisine and the service extended by our associates. For our valued guests’ convenience, we do all of... More 

Perth
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The pools are wonderful, so many to choose from. The complimentary coffee (iced and normal) is a nice touch delivered to the room. We had a lagoon access room but only used the access once, as there are so many pools to choose from and we swam at the beach as well. I would not think the lagoon access was... More 

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear PerthAussieFamily, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for residing with us we appreciate for taking your time to writing on TripAdvisor. It is a great pleasure to read your favorable review and learn that you had memorable and enriching stay with us. With the best Nusa Dua’s beach and our beautiful lagoons,... More 

Oakland, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I'm an extensive south east Asia Traveler and i'm now fully convinced that this is the ONLY resort i will come back to on my future trips to Bali in the Nusa Dua area. I can't say enough about the staff's close attention to detail. They are ridiculously helpful. From the greeting to the check out you are in such... More 

Was this review helpful? Yes 2
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Chris G, Warmest greetings from The Laguna Resort & Spa! It was a pleasing to learn that you had a relaxing and peaceful stay with us and that you love the hotel ground, room and service from the moment you arrive until departure. Thank you for staying with us and on behalf of The Laguna Family, we look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,031 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1965)
Viewed
Dining (104)
Viewed
Pool/beach area (490)
Viewed
View from room (82)
Viewed
Hotel & grounds (399)
Viewed
Room/suite (279)
Viewed
Bathroom (47)
Viewed
Business center/function rooms (5)
Viewed
Family/play areas (3)
Viewed
0:42
Videos (9)
Viewed
Other (547)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (3)
Viewed
Room/suite (19)
Viewed
Dining (13)
Viewed
Business center/function rooms (4)
Viewed
View from room (1)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay