The staff are friendly and remember your name, the drinks are cold and the food is decent. What more does anyone really need on vacation? The Laguna was everything it was advertised to be. Great staff and great resort. My one comment is that the pick up from the airport could have been more crisp. I reconfirmed it before we... more

My husband and i spent two glorious weeks here and by the end of our stay we felt like part of the family. You will want for absolutely nothing at Laguna. It is luxury, hospitality, genuine service in an exotic secluded beach-side setting. Yes it is a resort with hundreds of rooms, but it is not as big as some,... more

Brilliant hotel. Great service. Lots of pools and places for the kids to run around. Beach was average. Not sure with the rates they charge and so much space why they can't afford a few more deck chairs. It was basically a battle everyday to get one. Food and booze was overpriced as usual so everyone eats out therefore the... more

Phenomenal service from the moment you check in until you leave. We stayed in the Melia Bali prior to this and the difference in quality was HUGE. Great pools, snappy service, great English, delicious food. Would absolutely go back. more

We stayed at The Laguna for 7 nights out of our 14 night stay in Bali. We chose this hotel after reading the reviews on Trip Advisor. I felt very confident in our choice - and we were not disappointed! Our room was fabulous. I can find no complaints with our lagoon view room. We found the room to be... more

We recently stayed at the Laguna Resort and Spa as part of our honeymoon. We had been looking forward to this leg of the trip since we booked it and would have to say that we were not disappointed, if anything it exceeded our expectations. Both myself and my wife have travelled extensively and obviously have stayed at numerous quality... more

My wife and I have just arrived back(last night) from 2 weeks at The Laguna and I have to say what a fantastic 2 weeks we had in Bali and some of the credit for that must go to the staff, management and sheer class of this hotel. After the battle to get through Denpaser airport, the welcome that awaits... more

Laguna Resort and Spa pretty much has everything you would expect from a 5* Hotel. The grounds are beautiful; the pools are impressive, great comfy sun loungers, a choice of restaurants and a couple of bars. The rooms are good, complete with flat screen TV, butler service to order complimentary tea/coffee when you wish or room service, and nice big... more

My company has used this hotel over the past several years to hold it's annual meeting . The primary reason we continue to come back is the excellent service and attention to the customers needs. Also, the location and quality of the hotel . The hotel does an excellent job in assisting with the pre planning , and upon arrival... more