I stay in hotels all over the world and very frequently for business. Every time I go to a hotel I find they are good in some areas and not others. My 4 day stay at Laguna was pure heaven, everything from the greeting, room service, pillows, shower, gardens, restaurant and spa was five star. Every consideration was considered so... more

Bali was on my 'bucket list' and certainly in regards to this resort it fulfilled my expectations and more. Since the bombing of 5? years ago the increase of security has turned the Nusa Dua area into an enclave though there is no hint anywhere on the Island of any negativity. The Balinese are beautiful people who appear to be... more

As newly weds my husband and i were not dissapointed when we arrived at The Laguna Resort and Spa. The staff were so friendly and professional and made our check in fast and hassle free after an 18 hour flight from England. We stayed at The Laguna for two weeks. Our room was beautiful on the fourth floor with a... more

The Laguna was an amazing and perfect honeymoon experience for us. We bought our room on wotif.com for an excellent rate (might have been able to get a better rate directly with hotel but didn't check). They were very helpful in organising a driver to pick us up directly from the airport who was outside when we arrived. The welcome... more

Just returned from 2 weeks in Bali, where we spent 10 days at the fabulous Laguna Loved it. Great setting. Fabulous room, Fantastic facilities. The pools are amazing! Probably the best hotel we have stayed in. For us it was the people running and working in the hotel that really made it. The service is really outstanding. Genuinely friendly and... more

My wife and I spent only 3 days at the resort at the end of a hectic trip around Australia. It could not have provided us with a better way to relax and be pampered. Great location. more

Had a Lagoon Access suite and the place was really fantastic....highly recommend. Service was amazing all around. Front office manager was great, as was the butler service and everyone there. The concierge department was friendly but, sadly, clueless. Having a lagoon access room made all the difference. There is nothing like coming home from dinner and opening the back door... more

The staff are friendly and remember your name, the drinks are cold and the food is decent. What more does anyone really need on vacation? The Laguna was everything it was advertised to be. Great staff and great resort. My one comment is that the pick up from the airport could have been more crisp. I reconfirmed it before we... more

My husband and i spent two glorious weeks here and by the end of our stay we felt like part of the family. You will want for absolutely nothing at Laguna. It is luxury, hospitality, genuine service in an exotic secluded beach-side setting. Yes it is a resort with hundreds of rooms, but it is not as big as some,... more